Alway the best. Just completed a HVAC & gas boiler replacement. Great team. They are thorough & do…read moreterrific work! The price was reasonable as well. Thank you

My husband was a well respected contractor and always kept A.P.Matthews on speed dial. When he…read morepassed away recently I was glad to have his wisdom as Matthews has showed up for me routinely and on an emergency basis, sometimes within the hour. Paul L. is a blessed sight as I know he will quickly diagnose and solve any issue, all with a friendly, helpful and welcome personality. Unlike many HVAC contractors, their priority is solving your problem in the way you need it solved, whether it's keeping older equipment functioning, or offering solicited advice on upgrades. I have sung their praises to my friends and neighbors who have all appreciated the same responsive, knowledgable and reasonably priced service. Thanks to all the team at AP Matthews and special shout out to Paul L.

Don, I appreciate…read morethe reply, but I need to correct and clarify several points for the record. This system has experienced repeated failures since installation in 2021, including multiple breakdowns and parts replacements well before September 2022. A brand-new HVAC system should not require continual repairs year after year. Routine maintenance does not explain or excuse that pattern. More importantly, improper installation is documented in your own service records. Those records reflect installation-related issues identified during subsequent service visits. Maintenance does not correct improper installation, nor does it negate responsibility for a system that has never operated reliably from the start. Routine maintenance is intended to preserve a properly installed and functioning system--not to compensate for installation defects or recurring component failures. The frequency, severity, and persistence of these outages are not consistent with normal maintenance-related issues. As of this writing, we have been without heat for more than 12 hours during extreme temperatures, while an official Extreme Cold Warning is in effect. Losing heat under these conditions is not a minor inconvenience--it is a serious safety concern, particularly given that this is a relatively new system that has never performed reliably. The concern raised in my review goes beyond today's service visit and includes: A documented history of installation issues Repeated system failures since installation Parts replaced multiple times Service fees charged to address recurring defects Extended loss of heat and air during unsafe conditions Dismissive and unreasonable customer interactions While I appreciate that a technician is being sent today, that does not resolve the underlying issue: a system that has required continual repairs since installation and has failed again under dangerous conditions. I stand by my review. Consumers deserve systems that are installed correctly, function reliably, and are supported with accountability when problems arise--especially when health and safety are at risk. -- Leann Deans

Very professional organization. They took care of us in a very expedient manner and salt our air…read moreconditioning issues. So much so that we signed up for their service plan

Fixed! HVAC service has been Our go-to company for years. Prompt, fair, pleasant, good…read morecommunication.

14 year Annapolis residents. Cannot say enough good things…read moreabout John and his Fixed HVAC crew who did a complete central a/c replacement for us in less than 5 hours, and barely one week from the time of his estimate. That was also the exact price we paid upon completion. Quality brand, not the builder grade stuff two others were giving estimates on using, and Fixed HVAC beat both their prices by over $1k with no back and forth! I've used them for routine maintenance over the last several years also. On time, clean and professional. We built one home and did extensive renovations/additions to three others. We are not rookies at hiring tradesmen. This is a local Annapolis outfit that deserves a shot at your business. Not kidding.

Ryan came to my home for services today. My A/C went out last week and I was so anxious about the…read morecost to replace this unit. To my relief, the previous company who provided maintenance did not tighten a bolt which loosened the unit making it inoperable. Ryan restored the unit back to operation. He is professional and clearly a smart and seasoned technician. I was so grateful for his quick analysis and visit.

In 2024 American home shield sent this contractor to my home to install AC/Furnace. One year to…read moredate the AC went up. Vincent came out to look at the unit. Compressor was in bad shape (nothing I did). Unit under a 5-yr warranty. Vincent said that it would NOT be honored by the manufacture (Goodman) because it was "damaged." What! In the same breath, he offered to "sell" me one of his units for $2,500. I spent $5,600 already. Why offer this? Then, he gave me a week to answer. Through another tech, the compressor WAS found to be under warranty, and I was able to get that put in by someone else. He scammed me and thought I was a fool to buy a unit from him when I had already paid for a unit that was under warranty. Why tell me mine was not under warranty when it was. That's unprofessional, disrespectful, rude, unthoughtful, inconsiderate and appalling to me! This is not how business is done. He tried to act like he was helping me, but this was the worse business transaction any company could make. I would never recommend him to anyone. I'm sure someone has been through this same type of experience with him too!! TELL IT!!!!! He doesn't deserve to be in business!! This smells SCAM! If I could rate no stars, I would. Also, he did not do his due diligence as far as my duct work being compatible for the units he put in as well as the thermostat. An awful experience!!!!!

They are great! My AC quit working and they came out the same day and got it running again. They…read moreare competent, friendly, and showed up exactly when they said they would. And they didn't charge a crazy same day fee. I highly recommend and will definately use them when I have to replace this unit eventually!

John and his crew have responded within 24 hrs of our requests.....they just put in a brand new…read moreBosch HVAC and it seems its doing very well....i needed for them to tweak the blower and they were out the next day......they have my business for sure....5 stars

Very good experience. Prompt arrival, professional, did the work efficiently. Would definitely…read moreuse them again.

I was referred by another company and when I called on a Tuesday and they said they would call me…read moreback by the end of the week. They didn't and I then called 3 more times the next week and left several messages and they never returned my calls. I guess they didn't want my business. It's hard to find good companies anymore.

Response was supper fast and my home was back to a comfortable temp in no time. Gabe explained the…read moreprocess, was prompt, professional, and cost conscious. Thanks folks at Pro-Tech HVAC Home, Edie

Excellent service . Beyond expectations . I've known Chris for many years and found him to be…read moretrustworthy and helpful.

Truly excellent work, customer service, response time, and professionalism. Kevin bends over…read morebackwards for us and and is an incredible problem solver/investigator leaving no stone un-turned to figure out the problem so he can remedy it in a timely and cost effective manner. The text and email updates are great way to plan your schedule because you know exactly when you are scheduled to receive service, when he is on his way, etc. I would recommend Bayside Heating and Cooling to 10 out of 10 people. What a truly amazing, local business.

I contacted Bayside Heating & Cooling in Severna Park Maryland for an AC unit replacement quote…read more The owner Kevin McClain visited my home on May 21, 2026. The estimate I received included a full furnace replacement I never requested, totaling over $25,000. When I asked for a revised AC-only quote, Kevin declined via text message citing workload. No explanation was offered for why a simple quote revision could not be provided. Disappointing experience from a company with such a "strong" local reputation.