These guys were amazing! I was referred to Rick to have my HVAC system replaced. I took 3 estimates…read morefrom different companies and I decided to go with Rick's because I was having problems with air flow in my house and he knew about that plus he was reasonable for this type of work. They diagnosed the problems I was having even though it was more than they anticipated. They cleaned up my system and my room looks much better than it was. I appreciate their dedication and patience. Plus the fact that he is a retired Union worker and master mechanic and is a small business owner.

Arrived a couple of hours after request on a very cold day when our heat was out. Unlike another…read morecompany who came out twice, took our money and said "there's nothing wrong with your furnace" Chesapeake technician discovered the problem within five minutes, repaired it and left. Our heat began running before he left. We are very pleased with the service and do recommend the company.

If I could give NO STARS, I would. Very Poor service. This company had a tech that came out to look…read moreat my heating system. Told me everything was running, but my (almost 1yr old) compressor was giving out, but it was still running. However, he went outside one more time before leaving and all of a sudden my compressor has now given out (go figure). He purposely broke my compressor and then wrote up a report (that he never gave me a copy of), but according to my home warranty, he lied about needing 2 people to come out and fix the compressor, due to an access issue (2 person labor costs). However, the (almost 1 yr old) unit is outside , on the ground and was just changed in Jan 2025 with one tech. I guess him and his buddy need some extra holiday cash. They won't be getting it from me!

My radiators had stopped working and this company was recommended to me by the first HVAC company I…read morecalled that did not work on boilers. The technician who came to do the job was courteous and on time. The $145 hourly rate seems a bit pricey (I admit I do not know the going rate) but I do not mind paying for good work and the work performed was excellent. I payed for 2 hours of time and my heating system was back up and running and the write-up of the work performed that was presented to me was first rate.

Had to have my ductwork replaced. They worked under my house all day for two days. Said they were…read moredone. I asked if they took care of the connection to my sunroom. They said yes. My plumbing contractor came out and showed me pictures. Family Heating had NOT completed the job! They completely ignored the ductwork under my sunroom! I called and they came back out. Mind you, I hadn't given them final payment yet. The guy crawled under the house and came out with an arm full of old duct work and insulation. He then told they had "missed something." (I was later told it was because it was "up in the plumbing.") Then I showed them the picture that my plumbing contractor had taken under my sunroom, showing that it had been untouched. They then told me that they hadn't known where the access was. Yet they never asked me, they just completely ignored it When they came back to finish the job they left a mess. There were clumps of insulation, and even a baked up piece of paper littering my back yard. I had to call them back AGAIN. The guy cleaned things up and left the access doors open to "show me" all was done. It looked fine... though I didn't crawl under. Thank God for my plumber or I would have been seriously ripped off!

Ash came out SAME DAY! To fix our rental unit AC. He was professional, on time and so so kind! He…read morefixed the issue for us and has kept in contact to see how things are working. Really great man but his work ethic and care for his customers is amazing!!! Give him a call!

Our furnace went out last weekend (2/21/2020) and while the temps were in our favor (highs of 50…read moreinstead of 30) in the coming week, we were still looking for a skilled technician to come out and assess/repair our issue ASAP. I found a recommendation on Nextdoor for Thermal Plus. We contacted Ashvin, who was quick to call back and was readily available over text. He came out to look at our furnace the next morning, and installed a new blower motor/capacitor in a matter of days. We're back up and running for a great price with absolutely excellent service. Couldn't be happier!

I lost my heat on the first floor of my home this winter. The repair service I'd hired before was…read moreunavailable due to Covid, so I searched Yelp for options and lucked into finding Reliably Accurate and Scott Holotik. Several winters ago I had 5 pipes burst due to extreme cold on the waterfront and had to fight insurance to receive coverage. My voice must have been panicked when I talked to Scott about the problem because he made time for a service call on New Years Eve! The parts needed to repair my heat were not common so he had to get them the following week and come back. Scott's service was professional and prompt and he came across as friendly and competent. I'll now include him in my line-up of professional home care advisors.

Scott Holotik is very knowledgeable and reliable; he is skilled at what he's doing and I'd…read moredefinitely call him again when I need future repairs or maintenance done. He's the best.

Terrible service. Very expensive. We hired Ocean Air to fix our HVAC unit that was not cooling the…read morehouse. They replaced the board, changed out the thermostat, replaced the wires, replaced the internal blower, and never got the system to work after 6 months of visits. It took forever to schedule follow up appointments and they charged a fortune. We finally hired another company and got the system working in one day.

You will be better served elsewhere. Telephone service dept folks are friendly but inexperienced;…read moremerely dispatchers. We have had them come 4 times in the past 11 months for the same problem. We are now calling someone else as the issue remains unresolved. Each time the "cause" was different. On the 2nd call they "recharged the system w/ refrigerant and charged extra to use dye so if the system continued to leak thereafter they could better determine the source. Later I learned that most refrigerant is sold w/ dye in it. I won't continue; you should get the picture.

Came to my house Friday and told me that he would have an estimate ready by the following Monday or…read moreTuesday. This Friday will be 2 weeks since he came to my house and never heard from him again.

From the owner: I have over 10 years experience, you can trust with your heating and hvac needs.read more