Service has been fast and efficient the few times I've visited. I really love the horchata draft with added matcha, so tasty! That one is a 10/10 for me. Didn't love the strawberry or pistachio from here, but glad I tried them. read more

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I stopped by late Friday morning for some matcha. Now I will say customer service was really good here. Staff were friendly and welcoming, so for that reason I would give this place another chance. It was clean, minimal, and organized. Seating is in the center of the place. I got almond croissant and strawberry iced matcha with almond milk. Croissant was tasty, wasn't too much almond on top, and buttery inside. The matcha was another story! I normally just get regular matcha but this was my second time trying strawberry matcha and I don't like it. When staff asked if I liked it, I said no lol but they recommended mixing it up to get the full taste of it. It wasn't sweet at all to me. Only gave three stars because I did not like the matcha however, the customer service was really good so I'd give it another chance for sure. read more

Cha Cha Matcha - ICED STAWBERRY MATCHA LATTE - Cafes Near Me - New York, New York

After walking past this matcha place for a long time, I finally decided to swing by and check it out. I got the strawberry matcha - it satisfied the craving and had good strawberry flavour. It's a bit on the sweeter side and you don't get as much as I'm used to at other places given the large amount of ice, but overall a decent fix to pop into if you're in the area and really wanting a matcha. read more

Cha Cha Matcha - Cafes Near Me - New York, New York

Came here at around 8:45 on a Monday and it was pretty slow. I placed a mobile order that said my order was going to be ready at 8:50 but it was ready when we arrived there. The store was spacious, and there was plenty of standing area to enjoy your drink. They have an area that had self-served coffee sleeves, lids and even simple syrup. I loved the pink everywhere! I got the ube matcha with an extra matcha shot and I really enjoyed it! It's definitely on the sweeter side, so if you're not into that I'd stay away from this drink. This had a great ube flavor that paired well with the matcha. My boyfriend got the Kyoto cream top, and the cold brew was extremely acidic and sour. We were not even able to drink it, even with the cream stirred in. This place is on the pricier side, but is easy and convenient when staying in this area read more

Cha Cha Matcha - Kyoto Cream Top & Iced Purple Matcha Latte - Cafes Near Me - New York, New York

I stopped in while taking a break during a Pokémon Go event, looking for a cute café to sit and relax in. I don't drink coffee but I do love a good matcha latte, and this spot popped up nearby. The storefront is small and I actually missed it the first time walking by, but that was on me for not noticing the sign. Inside, the space is clean and minimalist with a calm vibe. The menu is small, which I usually take as a good sign since it often means they focus on doing a few things well. I ordered a basic matcha latte with whole milk. Price-wise, it was standard for matcha, so no complaints there. The drink itself looked very pretty when it came out. I tried it first without any sweetener and was impressed by the strong, solid matcha flavor. At the front of the café, they have a sweetener station with simple syrup so you can adjust your drink to your taste. I thought that was a fun touch and added some in. The downside was that the bottle was disgustingly sticky -- to the point where even hand sanitizer couldn't get the stick off. Once I added syrup, the flavor actually became surprisingly muted. It reminded me of a lighter, more toned-down version of a Starbucks matcha latte, which was fine but not as good as the strong unsweetened version. Would I recommend this place? If you're new to matcha or like customizing your drinks, then yes. The staff was friendly, the café itself was pleasant to sit in, and the sweetening station is a unique idea. For me personally though, I prefer when the balance is set by the café itself. I kept worrying I added too much syrup, and I think that's what ruined the flavor of my latte in the end. read more

I come here all the time but this Matcha Cloud.. c'mon there is nothing here, not what I asked for. read more

Cha Cha Matcha - Cha cha cloud - Cafes Near Me - New York, New York

Finally got the chance to pop into Cha Cha Matcha after walking by locations around the city. The aesthetic of the shop is very cute. I was able to order quickly as there was only one other group ahead of me. Customer service could be improved. It seemed like the employees were annoyed that I walked in after another group lol. I ordered a matcha latte with oat milk and vanilla. The drink was prepared quickly. I could already tell I wouldn't be a fan of the matcha based on how it looked. They use electric matcha whisks but did not whisk the powder long enough, leaving grainy clumps of powder throughout the drink. I wish it was mixed longer then I would've enjoyed it much better since the flavor was there! read more

Cha Cha Matcha - Cafes Near Me - New York, New York

My coworker turned me onto strawberry matcha's from Cha Cha Matcha and I am now obsessed! It is a little pricey, but it's nice to treat yourself every now and then. The drink itself looks so pretty and the taste is even better! The branding of Cha Cha is also so cute. Great spot for matcha in NYC! read more

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Place was clean but overall, the drinks were somewhat disappointing. Ordered the strawberry matcha and the turmeric with matcha. In both drinks, the matcha looked like it was there, but the matcha flavor was overpowered by the other flavors. The strawberry matcha was all strawberry, very subtle matcha taste and wish it was stronger. read more

Cha Cha Matcha - Strawberry matcha (left) and turmeric ginger matcha (right) - Cafes Near Me - New York, New York

Great, cute matcha place! Apple Maps took us a weird way - it's right on Madison and clearly marked on the storefront. It's a really cute shop with plenty of seating to sit and enjoy your Matcha. They had a ton of different options - very unique options and it was great! read more

Cha Cha Matcha - Strawberry matcha - Cafes Near Me - New York, New York

My go to matcha place! Absolutely love the matcha lemonade. Especially in the summer! Do not hesitate to try!

Ordered: Purple Drink (~$7): mix of CBD, lavender, and ube with oat milk Aya's take: I've been to a different Cha Cha Matcha location in the past and even though there's matcha in the name, I decided to try the Purple Drink since I'm a big fan of ube. To start, it was silky smooth, with subtle taste of lavender. I couldn't taste the CBD at all and quite frankly had no idea it was in the drink until after. The ube flavor is spot on; it's slightly earthy with a hint of vanilla. Definitely recommend giving it a try! read more

Cha Cha Matcha - Purple Drink (~$7) - Cafes Near Me - New York, New York

Love that they use homemade almond milk. The iced strawberry Matcha with almond milk is delicious. read more

Cha Cha Matcha - Strawberry Matcha with almond milk - Cafes Near Me - New York, New York

There are plenty of cha cha matcha locations, but I like this one the most in manhattan! Very friendly staff and was very clean. I got the draft iced matcha latte and man it was so good! So smooth and so balanced well! I love how quick they made it as too. Just pleasant all around! read more

Cha Cha Matcha - Draft iced matcha latte - Cafes Near Me - New York, New York

I tried the strawberry matcha and it was really bad. Although it looked gorgeous, the whole drink tasted undrinkable. Not sure if the strawberry syrup or milk went bad but to the trash it went. It just had a really weird aftertaste including the matcha. For $9, I would not try it again. read more

Cha Cha Matcha - Cafes Near Me - New York, New York

Great service and matcha! I recommend to get it for your whole family and leave a tip

Came here during my trip to New York and honestly their matcha chai is the best thing I've ever had. You should definitely stop by if you have the chance! Staff is also super friendly and their napkins are sooo cute. The place itself was really nice and it'll be one of my first stops when I come back to NY because I dream of that matcha chai... read more

Cha Cha Matcha - matcha chai - Cafes Near Me - New York, New York

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I had the most refreshing and smooth Matcha drink -- perfectly, balanced, vibrant in color, and just the right amount of earthy sweetness. The quality was evident in every sip, especially with the whole milk, I chose. The employees were incredibly friendly, knowledgeable, and made me feel genuinely welcome. Overall, a wonderful experience that left me both energized and smiling! ps , strawberry matcha is my favoriteeeeee !!! read more

Very mid watery matcha. I was let down. I ordered a vanilla matcha latte with oat milk. Waste of $10

So happy Cha Cha Matcha opened another Midtown location! Bonus points for them opening at 7AM. Went on opening day and got an iced matcha with oat milk, naturally! This will definitely be my go to spot since it's steps away from my office. Also, their merch area is worth checking out, especially if you want to make your matcha read more

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The matcha was incredible. the decor added to the chill atmosphere of the cafe and the staff were incredible friendly, such as a barista named Eric. Perfect place to warm up during these cold winter months! read more

This place is a joke been here twice n twice I've been turned out the first time they ran out of ingredients and now today they close 10 min early never going there again I truly gives this franchise a bad name especially when all the other stores work so hard to give it a good name. And the workers really need to smile more they have a serious attitude problem plus they don't even serve ice cream is a total failure SMH read more

first stop after touching down in NYC @chachamatcha 's bryant park location for their famous strawberry matcha (with oat milk) and a matcha soft-serve -- which my sister loved SO much we came to get another one the next day read more

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Usually love their matcha. Today the milk in their draft matcha was for sure spoiled, the drink tasted bizarre. Also, not a single location in NYC answers their phone so there is no way to let them know or get it resolved. They definitely need to replace the batch, you shouldn't be selling people that. read more

Cha Cha Matcha - Cafes Near Me - New York, New York

Very nice ambience, tucked away location. Was a bit hard to find on Google Maps, but it's on the corner of the street practically. I had the lavender drink- was delicious! read more

Tried all three drinks, tastes amazing!!! Very chill and cozy vibes. Not alot of seating area. read more

Cha Cha Matcha - Cafes Near Me - New York, New York

Help why do I love this place so much?! I love the ginger one and I feel like it's hard to find Ginger drinks. Also I don't drink coffee so this is like, my little coffee shop. I was with my toddlers and for their drink I just ordered some water with a little strawberry mixed in and they loved it. read more

Delicious I ordered the strawberry matcha it was really good.the employees were really nice.

Love the atmosphere and staff at this location. The service is amazing and the matcha is great

Jayrisa + Maeve made our first experience at CHACHA Matcha Midtown amazing! Thank you for being so kind to my child and being sure he really enjoyed his treats! We had a long day and you really both gave us a beautiful first day of the new year. May you both be blessed all year! We can't wait to return! read more

Greta place. Delicious matches and a ton of flavor. Would highly recommend for anyone wanting a new spot

Love this place! Been waiting for it to open and once it finally did I got addicted! Delicious match drinks as well as powder to power up my mornings at home! I think the people that work there are sweet and very helpful! Give Matcha a try and forget the coffee highs and lows! read more

First time going here after hearing so much about this store in LA. I ordered the iced chai matcha and was most disappointed. I asked for less ice and was given that as well which was perfect because most places usually forget. The service was nice and the girl who took my order was friendly and efficient. The drink was tasty and was made with oat milk. You could taste both the matcha and the chai which created a nice blend. The only reason why it's not 5 stars is because of the price. With tax my drink was 7.90 which is a very steep price. Otherwise, I would give it a 5/5 and I would be coming back here. Enjoy! read more

Cha Cha Matcha - Iced chai oat milk matcha latte - Cafes Near Me - New York, New York

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this place is great so accommodatimy goes above and beyond. must try add to your list

New open Cha Cha Matcha at Madison Ave! Nice to have around fifth ave so when you are tired from shopping and want something to eat or drink, this is a good one! I ordered Crispy Rice Bowl, Breakfast Burritos, Matcha Energizer, and Strawberry Matcha. Everything was delicious! Especially the breakfast burritos! It has avocado, scrambled egg, bacon, and hash brown. So SATISFYING when you bite! The drinks are delightful! Staffs are nice. The store environment is chill on Sunday morning. read more

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Stumbled upon this by chance. What a find. The ube drink was sublime ordered with pistachio milk. I asked for a matcha infusion as well. Incredible taste sensation. I'd had a drama morning and the staffer gave me a free cookie as well. That chocolate chip cookie was one of the best ever. It wasn't overly sweet or buttery so the chocolate really stood out. Incredibly kind, warm, empathic staffer made this a standout visit. Grateful. read more

Went with my friend and the staff were so so nice!!! I recently found the place and adore their purple drink, and they gave me a free cookie hehe read more

love everything. The staff is super friendly and I try new drinks all the time. Pretty store! read more

The staff is very friendly, and the place has a nice ambiance. It's a good place to relax for a bit while doing my shopping on 5th Ave. Get the Strawberry Lemonade! read more

My friends and I love going to Cha Cha Matcha and I have been going to this location all the time. Twice now the staff have been really rude. My friend who works at the area swears she will not be coming back to this establishment. Today was the last straw for me and I also will not be coming back to this location. We ordered some drinks and some people behind us got their drinks before mine and I asked nicely if they had my order in queue and one of the female baristas snapped at me and said "can't you see us making it? Give us time, seriously!" Rude customer service especially if they were making drinks out of order and I waited 15minutes already when people got their drinks within 5minutes. You will loose your customers. read more