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    Changes Salon & Day Spa

    4.2 (734 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Services - Changes Salon & Day Spa

    Deep tissue massage

    Hot stone massage

    Swedish massage

    Changes Salon & Day Spa Photos

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    Recommended Reviews - Changes Salon & Day Spa

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    Reviews With Photos

    Daily hair loss
    Zhanna L.

    I came to Changes Salon for a scalp treatment with high hopes, but unfortunately my experience has been extremely disappointing and upsetting. After receiving my scalp treatment, I very shortly after began experiencing significant hair loss that has not gone away. This has been not only physically distressing but also emotionally difficult to deal with. When I returned for a follow-up appointment to express my concerns, my experience was brushed aside and I was told it couldn't possibly be related to the treatment. I later reached out by email, explained how severe the issue was, and requested a refund of the $231 that I paid. I was told no, no resolution was offered, and after that my messages were completely ignored. This entire situation has left me feeling dismissed, unsupported, and very distressed. I trusted this spa to provide safe, professional care, and instead I'm left with ongoing hair loss and no accountability from their team. I cannot recommend getting a scalp treatment here. If something goes wrong, you may not get the care, support, or professionalism you deserve.

    Louise T.

    This is a true place for relaxation! I don't know how they've mastered being attentive to clients, but not intrusive and bothersome. Any time we something, they're there refilling areas and locker room. But you look around and you never see them. Magic! You don't feel like they're watching you or timing you, like other spas that I've been to and been to many at different cities. If you want exemplary customer service, you just have to come here to experience it. Thanks Jaime for all the assistance!

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    2 years ago

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    2 years ago

    Feeling relaxed, renewed and revitalized ! So grateful for the kind and excellent service.

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    3 years ago

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    7 years ago

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    4 years ago

    Venus is the best Me and my family all go to Venus! We have been going to her for 12 years

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    4 years ago

    Best spa pedi ever..it's like nap time. The staff is always friendly. Worth the price.

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    4 years ago

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    4 years ago

    Usually a good experience. Disappointed this time that the manicurist was the only one of the 4 not wearing a mask.

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    3 years ago

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    4 years ago

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    Maria C.

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    3 years ago

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    Maria C.

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    4 years ago

    Great haircut by Kristen! Plus fun conversation! Highly recommend Changes. Have been coming here for 35 years!

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    9 years ago

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    6 years ago

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    3 years ago

    Amy at Changes is amazing! My eyebrow and lash tint are always perfect and she makes me feel relaxed and comfortable. She is the best!

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    5 years ago

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    3 years ago

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    3 years ago

    Amazing massage, Abby was fantastic. Love the facility and steam room. Can't wait to do more treatments. Changes does not disappoint!!

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    3 years ago

    Jessica is the best for manicures and pedicures. She is especially good about managing the health of your nails.

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    4 years ago

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    Maria C.

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    3 years ago

    Just came from a great massage with Raheem at Changes. Very relaxing, perfect amount of pressure. Highly recommend him.

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    4 years ago

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    4 years ago

    I enjoyed a relaxing manicure today with Vivian. She was lovely, attentive and professional. I will be back very soon for a pedicure.

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    7 years ago

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    Page 7 of 19

    Changes Salon & Day Spa Reviews in Other Languages

    Ask the Community - Changes Salon & Day Spa

    Are you doing coloring?

    Yes! We provide a wide variety of hair services including color, cut, extensions and styling options. To browse with more resources visit https://www.changessalon.com/hair-services/ or call us at (925) 947-1814.

    Do you offer gel nail extensions? If so, what is the price?

    We currently specialize in natural nail care and we also provide some acrylic extensions. At this time we do not offer gel extensions, just gel polish.

    Do any of the hairstylists include a scalp massage as part of the shampoo and haircut?

    They all do. It a "mini" but they do during the shampoo

    May I know how much do you charge for Hydra Derm? How long will it take for the session? Thanks

    Hi! Our 30 minute Hydraderm is $175, and our 60 minute is $275 and includes LED light therapy, micro-current facial toning, and lactic acid exfoliation. The 30 minute service books for 45 min and the 60 min books for ~1.5 hr. You can read more here… 

    How much does the Kevin Murphy Shampoo cost?

    Laura C., Thank you for question! Kevin Murphy shampoos range in price from $29 to $35 for the… 

    Can you still use the steam room before or after massages? I see it listed as an add-on service...

    Sarah, you can use the steam room with our massage services or our facials at no additional cost!

    View All 7 Questions

    Review Highlights - Changes Salon & Day Spa

    I thought that the foot soak was very relaxing pre-facial and that the facial experience itself was so peaceful.

    Mentioned in 23 reviews

    Read more highlights

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    Woodhouse Spa - Walnut Creek

    Woodhouse Spa - Walnut Creek

    4.3
    (384 reviews)
    0.2 mi
    $$$
    Luxury
    Certified professionals

    Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

    I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

    Photos
    The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.
    The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.
    Show someone special how much you care with a gift that truly lasts.​
    Show someone special how much you care with a gift that truly lasts.​
    Woodhouse Spa - Walnut Creek

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    American Family Hot Tub

    American Family Hot Tub

    4.4
    (268 reviews)
    3.5 mi
    $$

    A hidden gem! We…read morecame around 5 PM on a Saturday and only waited about 15 minutes for a private tub to open up, which was much quicker than we expected. The walk to our tub was one of my favorite parts. The garden-like pathways with all the trees and flowers made it feel like we had left the Bay Area for a little while. It was peaceful and had such a relaxing atmosphere. Our private tub was surprisingly spacious and included a changing area with a bench, mirror, hooks, and even a shower, which was a nice bonus. We were also happy that our tub was open to the sky instead of covered-- it was so nice being able to look up at the clouds while soaking. I can only imagine how beautiful it would be at night under a clear sky full of stars. We came because we were incredibly sore after some intense workouts, and spending an hour here was exactly what we needed. It was clean, private, relaxing, and absolutely worth the money. We'll definitely be back!!!

    One of our favorite spots to go to! The hot tubs are extremely clean, the staff is sweet and the…read morehot tubs are nice and hot enough for a deep soak. They provide towels which we really appreciate! I love that each hot tub is very private but also the fact that you can't hear anyone else at all which makes the experience even more relaxing. $25 a person for an hour is super worth it! We will definitely be back soon

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    Water fountain seating area
    Water fountain seating area
    American Family Hot Tub
    Like being in a garden!

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    Like being in a garden!
    Spavia Day Spa - Pleasant Hill

    Spavia Day Spa - Pleasant Hill

    4.3
    (230 reviews)
    3.2 mi
    $$$
    20 years in business
    Certified professionals

    Went today for the Ultimate 24K Glow Radiance Facial with Tavianna. This was my first time ever…read morehaving a facial at a spa, so I was excited and a little nervous not knowing what to expect. The front desk staff was very helpful -- walking me through the consent forms, showing me the changing area, and helping me set the password for my locker. After changing, you're given a robe and slippers. The robe is incredibly soft and almost weighted, which added to the comfort. It even has pockets for your jewelry or glasses. Phones are not allowed in the treatment area, and no video/photo is permitted past the changing room, which I appreciated (and respected) for privacy. The facial itself was extremely relaxing. The music was at the perfect volume, and the room lighting was dim without being too dark -- just enough to enhance the experience. The service included a hand and arm massage with hot stones and warm compresses, which was such a nice touch. One minute I was getting a scrub, and the next I was waking up -- it was that relaxing. They also have a retail area at the front where you can purchase the products used during your service. Overall, a wonderful first spa experience. I'm already looking forward to booking my second facial and trying other services they offer. 100% would recommend

    The management is not able to accept constructive feedback! Don't waste your money here ! It's not…read moreonly me , I've been in contact with other members that used to visit Spavia and they too say it's not the staff it's the management. I took them to BBB and the continue to decline my refund on $$ . They have banned me from going there , mind you because I have a 3 star review and provided constructive feedback! However , they expect me to " gift my gift cards" to my family and friends -just a matter of time for those that go there to stop going there! Save your money and go elsewhere !! If this company can't take a 3 start to improve their customer service with their patrons don't waste your time !! I have seen other posts from other companies with negative or constructive feedback where the customer is using explicit language, however, the company acknowledges the feedback and learns to take it in , they don't bully people over yelp or personal emails . No wonder they have a huge turnover!! Look at who's running the place !

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    Spavia Day Spa - Pleasant Hill
    Spavia Day Spa - Pleasant Hill
    Spavia Day Spa - Pleasant Hill

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    Archimedes Banya

    Archimedes Banya

    3.9
    (733 reviews)
    20.7 mi
    $$

    First time went to unwind and actually really enjoyed the community vibes…read more They offer everything you need to relax, there's honestly not a lot of places like this and I appreciate it. Two things that I can't ignore and hope management reads this. 1. There is room for improvement on the locker room getting so crowded. 2. Do NOT trust the sandals. They are plastic and incredibly slippery when wet. Since they are not sized to the individual, it's dangerous. I slipped out of my sandals and fell down the stairs in the large Russian Sauna. This resulted in multiple abrasions and a large laceration on my forearm and I actually got stitches for the first time. Sandals have to be fixed, there's stairs everywhere here. The people in the sauna were super nice and helped me, luckily, I'm pretty fit, but it could've been really really bad. Credit to the staff for not charging me for my time there, honestly, I would've rather paid and left uninjured. I'm not 100% sure that I would return, it just happened today so maybe in time that will change.

    Came here for a dinner experience as well as a 3 hour soak in the banya experience!…read more Good: - It wasn't busy Saturday at 4:30 pm! We got a lucky break - They added a super beautiful sauna with an amazing view on the top floor, loved sitting here and reliving the feeling of being in Finland Saunas - I love the aromatherapy experience! It's super hard to sit through it all and I didn't make it all the way but I basically got through the last round and the cold plunge after felt so great - The food experience was amazing, I loved the tom yum soup with chicken - it feels great to do 2 hours into your experience - Ample spots to sit and I have only felt the squeeze in the hot tubs Bad: - It can get quite packed during peak hours so try to visit when there's less people, otherwise it gets messy and a bit dirty too

    Photos
    Excellent art work here lol
    Excellent art work here lol
    Archimedes Banya
    View from the decks

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    View from the decks

    Changes Salon & Day Spa - spas - Updated August 2026

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