The restaurant is always clean and pristine whenever we visit, and the employees are kind and helpful. The meat of the burgers is the big thing that's promoted - all-natural black Angus beef - and it meets the hype! We all loved our burgers and the fries! read more

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Was craving a cheese burger after a long day at work and this hit the spot. Place was clean decided to eat it there while it was hot instead of bringing it home. Fries were great. read more

Chapps Burgers - Burger - Burgers Near Me - Grand Prairie, Texas

I used to come here all the time when I lived in the area, but I haven't been in years. The food is just mediocre now. Our burgers were very dry and flavorless. It tasted like a frozen pressed patty. The onion rings and cheese fries were good. The restaurant is clean and the person taking our order was friendly. Personally, I wouldn't return. read more

Chapps Burgers - Classic burger and onion rings - Burgers Near Me - Grand Prairie, Texas

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The burgers are huge and always fresh and so good! I love that you can customize your burger. The service is good and there's great seating! I usually take it to go though! read more

Ok, so I have said this before about other establishments and now I have to say it about Chapps Burgers. Ever since covid hit 3 years ago, it has killed many one of a kind small businesses and Chapps is one of them. It could be that some owners were too scared to fully open up during covid or they listened to those ridiculous covid mandates from the Mayor of Dallas, or they lost good workers because those workers rather stay at home and make free money off of the government, either way, Chapps has lost that one thing that made their burgers unique, they lost their identity. Every since Chapps re-opened up after covid, the quality of their products have gone downhill. The quality of their buns, beef and veggies seem cheap now. That Chapps Burgers taste is not there anymore. This place used to make some of the best burgers around Grand Prairie, but now, not so much. I have been wanting to write this review for some time now, and after giving them one more chance recently, I couldn't help but write this update. read more

I order from this location frequently and have never had any issues, until last night. I called in an order and my daughter picked it up. When I got my food, the fries were visibly old and cold, the finely shredded cheese was not even melted. When I called, the young lady answering the phone was rude and argued that my fries were cold because my order wasn't picked up timely... When I returned to the restaurant the young girl at the register continued to argue that the fries were hot when the order was ready, but couldn't explain then why the cheese wasn't melted... She offered to remake my order and refund me, she went into the kitchen and stayed then came back with fries. I never received a refund. I didn't eat the fries, bc I didn't trust that she didn't go into the kitchen to do something to them, as she was not the cook... I will not be supporting this location anymore, when I usually order 1 or more times a week. read more

Pros : the quarter pounder was big enough to fill me up. Make sure you add cajun seasoning to your burger. Comes out fresh and hot. Ooh and the cajun fries were yummy. Cons: priceyyyy, especially after customizations. read more

Chapps Burgers always comes through. A juicy burger fixed just the way you order it. All the staff, at the various locations, are friendly and eager to make the experience great. read more

We've been slowly eating our way around the DFW burger options, and Chapp's burger was just okay. They are basically selling size here, with a half pound Nolan Ryan Beef patty. There was beefy flavor, but in need of seasoning, and there was no juiciness, no greasy goodness. Patty was like a hockey puck, overcooked until well done (they didn't ask). Very chewy with a chewy bun which made it worse. Plus bun flavor was a bit too strong. Grilled onions and American cheese added some to it, but not enough of each. Cook time also ran a little long, but at least it was fresh. It's a fast casual spot so drinks are self-serve. Dining room has zero character. We didn't try anything else with our burger this time around. All around it's just blah. There's nothing here that would bring a customer back in. read more

Chapps Never disappoints. Restaurant is always clean and staff is friendly. The quality of food is amazing. There sweet potato fries are a must !!! Definitely would recommend stopping by. Definitely worth the price ! read more

Chapps Burgers - Jalapeno Cheeseburger with Sweet Potato Fries - Burgers Near Me - Grand Prairie, Texas

I came in and just ordered a chicken sandwich. Why was it $11 I'm not sure. Came with no sides, just the sandwich so my expectations were high. Bottom line the chicken sandwich was good, but the actual chicken portion was maybe 3.5 oz... super thin piece of chicken. Not worth the price in my opinion for a fast food type feel place. read more

I ordered takeout but the atmosphere of the restaurant was nice. The servers were really quick, the food came out fast and it was delicious. The portions are too big for someone like me so the baby chapps was perfect size for me. read more

Chapps Burgers - Baby Chapps Burger- Craft Your Own - Burgers Near Me - Grand Prairie, Texas

I made an online order and got sweet potato fries to go, was given regular fries incorrectly. Called them and was told I needed to bring the fries back to get the fries I ordered. Had to drive all the way back and then I had to wait even longer to get the sweet potato fries. By the time I got back to my house for a 2nd time, my families food was cold. Bad service read more

Burgers are big and tasty. Made to order. Worth the cost but order ahead if you're in a hurry. Their fries are good too. Big enough to share. read more

Great prices and great taste. I came in on a whim rather than going to a chain I thought I'd support a local business and I was pleasantly surprised. The meat is fresh and cooked to perfection. The Cajun fries and well seasoned and the perfect cross between crunchy and tender. I ordered the classic and would definitely recommend. read more

Was contacted by the business owner and received an apology and an offer for free food. My reviews are my opinion about an experience, good or bad, and are not an attempt to receive a discount. But I am grateful for the offer. Furthermore, if the owner of a business reaches out and wants another chance to get it right, I usually accommodate the request. In this case, I was glad I did. My mushroom w/Swiss burger was hot, it was delivered quickly and was prepared exactly as ordered. The burgers here are not the cheapest in town, but if they are made the way that this one was...worth every penny! Can't wait until next time I'm in the area for lunch, thanks guys read more

Chapps Burgers - Mushroom Cheesecake, order of onion rings - Burgers Near Me - Grand Prairie, Texas

Used to be my go to burger place. Ordered take out yesterday. The burger was very dry and cold. The fries seemed as if they just got them out of the fridge. They were still cold. Had to put them in my air fryer. Not sure what happened to this location but the food was horrible the last two times I ordered there. Not sure if I will order a third time. read more

I love this place it's so clean the the cashier are soo nice n welcomy the burgers are like home made but better Best burgers in the area highly recommend read more

Chapp's wait reminds me of the time I got stuck in the elevator for 3 hours. The TV set inside is probably older than my great grandfather, and I was inside this restaurant so long my weird friend was able to tell me his entire life story. There's no way around it, the wait was absolutely dog water. Thankfully the burger would was top 5 all time in my opinion. No joke if they added milkshakes and didn't tax on the burger I'd give it 5 stars. I might run it back at this establishment when I'm rich and famous. read more

Chapps Burgers - A burger - Burgers Near Me - Grand Prairie, Texas

Great food big burger made fresh and homemade fries all of it was good I will definitely be coming back

If I had more time I would have sent it all back. This used to be the neighborhood spot for a decent quality and decent priced burger. What happened? Zero stars wasn't available read more

Chapps Burgers - This is an example of what Chapps has become...recooked fries served with a lackluster burger. - Burgers Near Me - Grand Prairie, Texas

We moved to the area less than a month ago and saw this place as we were driving by and said we needed to try it. We are always in the hunt for a good burger place that's close to home. This place is pretty good. My husband and I both did a "create your own" 1/4) burger (their standard is 1/2 lb). Pros-we had our burger just the way we wanted with the toppings we wanted. They have healthier options available (turkey burger, chicken, wheat bun). Cons-they serve Pepsi products instead of Coca-Cola (if that's your preference). The bun seemed to big for the size patty we got. Overall-this place was pretty good. Has good flavor. We had "The Works" fries which were really good and fresh. read more

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[ 5 ] - Taste / Quality / Portions [ 3.5 ] - Pricing [ 5 ] - Establishment / Location [ 3 ] - Customer Service Man, I have to admit these Burgers are pretty darn good. Drive from Irving just to have this decent Juicy Burger. Cooked just right, has the excellent flavor, texture. The fries are good, well seasoned. Wait time to get these out can take a bit, so be patient. Things that I did not find too appealing: Customer service / Employee seem to just want to take your order and move on. No smiles, no greetings, just mediocre. Menu items are individual, there is no combos, so you pay for each item individually. The total I pay is about $15 per person, getting two burgers, two drinks , two fries which is a little above average for burgers plus the tax. Is it worth it though? I'd say yeah if you come once in a while to enjoy a good burger :) Went there a couple weeks ago and the AC was either off or not working. It was 93+ degrees outside and there was no sign advising customers that it was gonna be hot in there, the only thing they had ON was the ceiling fans. ( This was a big turn off, having to eat inside with hot air circulating and sweating ) Hope it's fixed now, or least put a sign out so people know... Everything is pretty great other than the above mentioned, those things, I am sure they can work on and get a 100% review. This review is for this location only, as I have not visited any other location/s they have. read more

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Husband and I went for for lunch. I actually just sat while he ate his burger and homemade fries. He said the burger was good but NOT super good. The fries were very good, fresh cut fries. Our friend got a chili burger, it didn't look appetizing. It was covered in probably a cup or more of Chili. He ended up using a fork and a knife and everyone made bathroom jokes so it was sorta gross while the rest ate. read more

I go here often for lunch. This place just got a makeover, with new flooring and tables and chairs. It is very nice and open and clean inside. I didn't see if the bathrooms were updated. The food is always so yummy. A great (turkey) burger and grilled chicken salad. They have great french-fries also, with your choice of seasoned or plain jane. I think the same chefs have been at this place forever...at least it seems like it. Great service!! read more

I'm about to eat the KNOCKOUT burger BEST BURGER IN DFW. I used to live/work in the area and haven't seen nor driven by a CHAPPS in 15 years. I will make the drive through these parts again, and much more often to eat here again! I first tried another location as this location did not yet exist! Ohhhh, burger has arrived... read more

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Although recently this place hasn't had the best reviews, I wanted to give it a shot as I drive by it almost everyday and have been interested. While it wasn't a horrible experience by any means, it's not somewhere I'd need to go back to. We ordered takeout - two 1984 Burgers and an order of regular and Cajun fries. The fries were okay, but definitely seemed like the end of the batch and overdone yet cold. Overall the burger was also okay but had a soggy bun as it looked like it wasn't toasted at all. What I wasn't impressed with the most was the over ripe avocado on both burgers. Just a bit frustrating when paying for a $12 burger - was hoping for fresher ingredients. The girl at the desk was friendly and helped my promptly. read more

Food is okay. Service took forever, approximately 17minutes. It's a bit expensive for burgers and fries. No music or background noise so I would not recommend for kids. read more

Always good! Often overlooked Philly Cheese sandwich as good as anywhere! Burgers consistently good and fries are the best around town!

Go ahead and skip this one. The burger patties are relatively dry and flavorless. The fries are soft and overcooked at the same time. I bit into a toothpick because, apparently, when you order a double patty they put a toothpick in the middle of your burger. And the toothpick has plastic on it that will come off into your food. One of the dumbest things I have seen. I had to salt the burger itself because the patties had basically no flavor. I thought a local burger joint would do better. read more

Omg I can never eat at another burger joint again... Chapps was DELICIOUS. Probably the best burger I've ever eaten. I got the Jalopeno burger, and it was the right amount of spicy. The Nolan Ryan beef was good! tbh I didn't know what was so special about it at first, but you can definitely tell the difference between their meat patty to other big chain restaurants beef after you eat it. Along with my burger I had a huge amount of cajun fries, which were amazing as well. Perfect amount of spice. I was so full but I couldn't let my burger go to waste!! I had to finish it, ITS THAT GOOD. As for my significant other, he got the chili hotdog (which reminds me of sonic) nothing too special. Onion rings were huge too, but they taste too onion-y for me, unless you like the strong fresh onion taste then you might enjoy it more. Definitely coming back to try different burgers! read more

Chapps Burgers - Jalõpeno burger - Burgers Near Me - Grand Prairie, Texas

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Great burgers! Fresh and tasty...I love coming here after the gym. The smell is irresistible every time I leave the gym!

Having worked in the area for two different companies over a period of almost six years, I've probably been to Chapps a hundred different times with a hundred different people. I've never known one to complain, unless it was to say something like "OMG, their burger is entirely too large." Which isn't really the kind of complaint one should take seriously. Chapps, originally, was a family run hamburger joint started in an abandoned Arlington diner in the 80s. Now it's several hamburger joints in and around Arlington, and most of them are still family run, although I think the name is just licensed out to other owners at a few locations. The big draw here is hamburgers. I think they are 1/3 lb burgers with a Baby Burger in the 1/4 lb range. They come with a variety of toppings like bacon, cheese, etc, etc, And there's also chicken. Cajun chicken. Hickory smoked chicken. And then you just get into the outlandish stuff, like chicken fried steak sandwich or a Big Dog which I'm pretty sure is about the diameter of a young child's forearm. And there are fresh cut fries and onion rings and pies which may or may not be fresh. But, really, you're coming here for a big beefy burger or a savory chicken breast slapped onto some bread with an assortment of vegetables and condiments. And you can't find a reason to complain about either of those things. You get a filling meal with a drink for around $8 and get to go home feeling like you've done your best to contribute to a coronary later in life. No fast food burger can come close to competing with this. read more

I don't know much about this place other than the Cheddar Cheese Burger that I get every now and then. I've tried the onion rings and they were okay- nothing to brag about. I have to say I really didn't like the cheese fries. I believe the fries are really good on their on but seem like the cheese was just slapped on. The Burger I can say is one of the best burgers I've had. You can tell that it's a good quality of meat and to add sautéed onion on top of that- are you crazy try it. It's not a big joint but durable. Once you order they bring your food to you at your table. The drinks you get yourself at the fountain machine. I believe it's sweet and unsweetened tea there also- don't hold me to it though. The service is cool. The decor is nice and clean. It's two restrooms- man/ woman or boy/girl. I highly recommend you try this place. read more

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Chaps Burgers has THE FRESHEST food...ever! The sweet potato fries, regular fries, burgers, hotdogs, lettuce, tomatoes are always so good & fresh. The wait you experience is totally worth it. Go there! You won't be disappointed! read more

Very different than they used to be. Burgers have little seasoning or taste. Everything in the burger was drowning in grease. The bun was nice. Burgers were pretty overdone and you could feel the dark spots as you bit into the burger. Did not get the fries so I cannot comment but the burger was not worth the approximately $10 paid. This type of food may be for some but It isn't for me sadly. We came in when there was no one there and service was dreadfully slow taking over 20 minutes for 2 burgers to come to the table read more

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I ordered the Philly Steak sandwich, was very good. My other half had the regular cheese burger with as much extras she could pile on and loved it. I'm torn... super excited they serve Pepsi, but they do not serve alcohol, can't have everything I guess... There is outdoor seating, but only a few tables; would not make a point to sit outside here. No turkey burger!! BOOOOO! Go to Mooyah's! read more

Chapps Burgers - Burgers Near Me - Grand Prairie, Texas

I like to save my burger splurges for a really good, tasty burger with quality meat - this one met all the reqs. Very tasty and my hubby agreed as well - I got the cheeseburger and he got the mushroom burger. I will agree that the prices are a bit steep but this quality of meat isn't going to be priced the same as a fast food joint so perhaps that has something to do with it. With that said, two burgers, both with fries and drinks came to $17 and some change. All burgers are 1/2-pounders too. Service was nice, decor was dated but clean and comfortable. Will be back for sure! read more

Chapps Burgers - 1/2 lb Cheeseburger with fries - Burgers Near Me - Grand Prairie, Texas

I ordered online and waited in the parking lot, took 25 minutes from order to pickup. The Chubb burger and Cajun fries was my choice. It took 15 minutes to get home and the fries were still decent but maybe a little undercooked. The burger was good. The pattie was tasty and the grilled onions were perfectly cooked. read more

Great old school burgers w quality ingredients. You can definitely taste the difference. read more

Chapps Burgers - Burgers Near Me - Grand Prairie, Texas