Came in to get a luxurious pedicure which was amazing but my manicure was subpar. The nail polish bottle was clearly old and glue like and instead of addressing it they just but on thicker coats and it never really dried well and immediately smudged. A waste of money sadly. read more

Charisma Salon - Nails - Hair Salons Near Me - Menlo Park, California

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Date: July 2020 Charisma is an established nail salon on El Camino part of MP serving both wo/men, owned by a couple with diligent nail specialists. This SIP has shut down some salons but Charisma has been in the same location for years & has a regular followings for nail care & hair cut. I go there when other less-expensive salons, which are equally reliable, are not an option. I finally go to have nails professionally cared in more than 4 months. Crazy time we live in, isn't it?! I am reminded why I go there occasionally... The rate for basic mani is $25 which is on the high-end side as most salons charge $20 or less. Basic pedi is $40. More than $60 for basic mani/pedi is on expensive side + tips. It must be the location, at least $5-10 more for each service. I rarely do colors (which eco-brands are not harmful to nails?). Ask to use that time for more massage instead. Ask always but you may not get it unless they are generous. The only nail specialist who is exceptional at massage I've happily discovered randomly is in Los Altos. The specialist didn't suggest to buff my nails to make it shinier nor put on a fast-drying nail protective coat. Depending on who one asks, not sure which is good for nail care? To buff or not to buff regularly? She did put my shoes on which I am not if it's by salon or by each specialist. The salon is spacious enough that the new seating arrangement for pedicure now is customer in every other chair with an empty massage chair in between. The specialists wear both mask & a face shield. Customers have to sign a consent form wearing the mandatory mask. Both the cashier & manicure areas have up the see-through dividers to keep clear distance between customers & staff. Parking is behind the salon or nearby. read more

I absolutely love charisma and the excellent work they do. Duc has taken my fingernails from embarrassing to beautiful. They are quick yet thorough and I always feel taken care of. Awesome pedicures lasted over a month. I always leave with my next appointment on the books because I don't want to miss feeling polished, in more ways than one. Thank you CHARISMA!! read more

Had a wonderful experience with my first mani pedi here - the staff was super welcoming & efficient, the salon was clean, and they did a fantastic job with a very natural and classic nails. Bach and Helen helped me and I will be booking with them again! read more

So happy I discovered this place! Duc did a phenomenal job cleaning up the ugly mess that was my last full set from a mall joint. They use a gel formula for creating the nails --no powders or solvents. That means no smells. Also, I have real trouble with nails lifting. After a couple days, these gel nails feel like they are holding way better than the powder nails ever have. Woman next to me had a natural nail done with coffin tips. Probably the most natural looking fake nails I have ever seen. Everybody's hands were beautiful. Great color selection, nice shop. Can't wait to see how these last. ill probably come back just for this color. ---- UPDATE: The gel nails are still holding. Went back for fill. I can never get nails to last more than 10 days. This will be my go to place. A bit more expansive than some other places, but I'm happy enough with the way these last that it's worth it. read more

This is my second time visited this salon. This time os for my wedding preparation. Please Bach and Ann did really good job for my hand and toes nails. I just showed them the photo of the design, and they did exactly the same. Highly recommend! I will bring my friends here next time. read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

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Charisma has outside stations for mani and pedi. They did amazing job! Both ladies where so nice. I would highly recommend.

I have never been so upset and disappointed following a nail appointment. I came in for a GelX manicure 24 hours ago and already one of my nails fell off due to the lack of glue and lack of attention to detail. I am on a trip now so there's no way I can come get them fixed and it has just been such an inconvenience. This is not the first time this has happened here but I wanted to give them another chance since the manicurists are very nice but their work is very subpar, especially considering the price point. I am just so disappointed that it happened barely a day after I went. Also, one of my nails is painted so horribly even after I told her to fix it multiple times, she really didn't seem to care. Overall, there is no attention to detail even passive aggressive comments at times when she was doing my nails. I am so upset. Would not recommend coming here for anything other than a simple pedicure. read more

Wonderful first time experience! I got a pedicure and gel mani. Both of my technicians were great and paid attention to detail. I will definitely be back again. read more

Came here to get mani / pedi. I first came in wanting dip powder, and they recommended Liquid Gel for my nails - so natural and so beautiful! Great Service, Totally Covid Safe, Super Clean, and Super Sweet Staff! Also, got my eyebrows waxed by Tiffany, she was so sweet, so gentle, and did an amazing job - literally painless! Highly recommend if you are in need of some great nail & waxing services!!! read more

The nails Helen did for me are pretty. The store is clean and people work there are very nice. Strongly recommend this place and Helen if you are looking for manicure or pedicure. read more

It's so hard to find a new place when you move... and I tried three spots before I found Charisma Salon but now I am in LOVE. It's also difficult to find salons that do real gel... real full sets of hard gel or builder gel. I am tough on my hands and have always found this is the best for me. So i'm glad I found Charisma. I started with a full set with extensions/ and they didn't bat an eye at my request. I see Bach, I think she is great - funny and great with her manicures. Looking forward to being a regular here but it's been a very good experience so far. :) read more

Charisma Salon - Full gel set with tips... love this shape, thank you Bach! - Hair Salons Near Me - Menlo Park, California

Loved the convenience & responsiveness when I booked a last minute online manicure appt because I couldn't stand my grown-out manicure anymore & dashed over to Charisma on my lunch break. Easy parking in the back. Didn't need to wait at all before being seated & offered water or tea. The gel manicure itself was good- thorough, no weird bubbles or edges, unrushed. It's only not 5 stars as my person wasn't terribly friendly ( and I'm NOT someone who chats a lot) and I wasn't informed of additional small cost to remove my previous dip mani. In the picture I just paid & tipped it's not a big deal but don't like surprises. Overall though a smooth efficient experience & if this mani lasts well I will definitely go back again. read more

I have been coming to Charisma for nearly 10 years. They do an excellent job!! read more

Charisma Salon - Nails by Euc - Hair Salons Near Me - Menlo Park, California

You know when you're about to get your coochie waxed? And you anticipate some type of roughness or discomfort? Well Charisma has a great waxer. I had the most pleasant and unstressful wax with Bach. She's cleanly and super gentle. Highly recommend it to anyone looking for a wax. Besides that, their pedicures are always superb! read more

for the price, this was a bad deal. I had Bach do my manicure and quite frankly , it was the worst manicure I've had in the past few years. She was very distracted, moving f4om customer to customer and appeared to be doing several manicures at the same time. No care at all to my cuticles and a vigorous effort to upsell me... Won't be back. read more

Love the new location...quiet and relaxing! very clean ! i followed them from palo alto to new location. BAC does my gel manicure every few weeks, and you must try the new VIP Pedicure, i have baby feet again!!! Staff/Owners attention to courtesy. detail, care and cleanliness is always there. I'd give them 6 stars if Icould. read more

This place will never disappoint u!! I have been going there for almost 5 years and I will willingly drive from San Jose to this place just to see Duc. That's how awesome he is. So if ur looking for a nice nail salon ask for either Duc or Bach and they always deliver and never disappoint. The staff there always surprise me each time I go in with different designs and color. read more

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My nails turned out beautifully. I would have given this salon five stars if they would have a no cellphones policy or would ask customers to limit their phone conversations. I listened to a loud conversation of one of their customers who was getting her nails done while conducting a business call. It was very inappropriate and disruptive to everyone in the salon. With so many of us stuck at home with spouses and kids on Zoom and other calls, we desperately crave peaceful places to relax. My nails look great but I went away stressed. She was not going to get off her call and neither her nail tech nor manager were willing to ask her to hang up. I was hoping for a peaceful afternoon at the nail salon before going into another lockdown. read more

I went to this randomly because they had outdoor service. It turned out to be one of the best manicures I have had in the Bay Area.

I love Charisma Salon. Vi did an amazing job on my nails-- she has immaculate attention to detail and made sure I walked out with a perfect manicure. Even better, I showed up at 6:58pm and she stayed past 8 to do my nails. What amazing service! For those of you who want a beautiful mani / pedi or also can't make it during regular hours, Charisma is the place to go. So convenient, awesome service, and a pleasant ambiance. I'm not going anywhere else for my nails on the Peninsula! read more

Charisma Salon - Fall color and some sparkle, by Vi of Charisma Salon! - Hair Salons Near Me - Menlo Park, California

"I'd like pink and orange toes with a motorcycle on one and the Triumph logo on the other." No problem! read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

This was my 1st visit. Clean, people were nice, and my manicure and pedicure are great! Kelly did my toes and Gi (sp) did my hands and both were great! I will be back! read more

Ugh I usually never post reviews, but I can't say that I am satisfied with my manicure or pedicure. Multiple of my nails are far away from the cuticle and same with both of my big toes for my pedicure. The massage for the pedicure also was 2 minutes, I timed it, which feels very overpriced for the quality. The person who did my sister's manicure did not understand what she was wanting and her request was a very simple design. (French with a line of silver glitter where the white meets the nude and it was $15 for the glitter??) and her toe nails are also crooked. Multiple of my nails were also not shaped well, and I reshaped them all once I got home. She also did a few too short and my natural nails were so long to start! I usually do my own dip power at home so I'm very aware of how to do nails but I wanted to get them done for my bachelorette party for the first time in 4 years. I asked for coffin and got misshaped square. The staff were nice though, we were seated right away, and the salon itself was very nice. read more

This salon is wonderful. Everyone is super nice and friendly. I love the outcome, beautiful nails and a good face wax. Hope to come back soon. read more

Excellent salon on El Camino. Everyone there does a great job with manicures, pedicures, etc. Good for a group a friends if you make reservations early. Parking is behind the building. read more

Charisma Salon - Local salon - Hair Salons Near Me - Menlo Park, California

I've been coming here for several years. It's a lovely shop, very well run. Clean, professional, lovely decor, pleasant music, and reasonable prices for the area. Sometimes closed near holidays so check before you make the trip. And while they do take walk-in's and I usually get serviced, they also do get busy and I'm sometimes asked to wait longer than I'm willing. But they're very good about their time estimates and if they tell me it'll be 45min, they're usually spot on. read more

One of the few places who uses "real gel." The staff is super friendly and they get to know you by name. They have various gel colors. I was going here for about two years even when I moved an hour away. For a full set or a fill it's best to make an appointment as there's only two people who do this. There's plenty of people for a mani and pedi. This salon is the pricier side but it's also in a good area. Unfortunately they just raised their prices a bit. Parking is hit or miss. There can be times when it's easy to find parking and other when you have to look around. read more

Bach did an amazing job on my pedicure. It's been 3 weeks and it still looks like I did them yesterday! She is very detailed, cut cuticles and cleaned up well and made them square like I asked. The salon was very clean and costumer service was great. I will be back for a pedicure with Bach! read more

I'm not the type to write reviews but as I'm sitting getting my nails done, I'm thinking about how long I've been coming to Charisma, over 20 years! I just needed to write one for this business because this place has excellent customer service!! This review is way over do, wish I did this sooner, sorry! There aren't enough words to express how wonderful this place is. The service and work they do has always been great and consistent. The place is clean and organized. I've lost count of how many people have complimented me on my nails and I always refer them to Charisma. I'm always welcomed with a smile, they're always so accommodating with scheduling, thank you! And they take a personal interest in people, they are so good at remembering peoples names. I live about 2 hours away and come twice a month and usually see Bach and Helen, they are AMAZING!! But everyone does great work and are so friendly. Thank you for always taking good care of me!! I don't trust anyone else with my nails, I am a loyal customer for life! read more

Not a good sign when you have to wait 30 minutes for your pedicure when you already have an appointment.

Is review is for Linda. If you're looking for natural looking dip, nails look no further.! always does an amazing job and takes care of the health of your nails read more

I had a gel mani yesterday at the salon for a work trip, and after one day, it's already chipped! I didn't do absolutely anything that could have chipped it, not even washing my hair or dishes. Now I am in Europe with a ruined gel manicure, that I paid $40 plus tip for. This is not the first time this has happened in this salon with the same nail technician, but I thought that the other two times were just an accident and I wanted to give it another try. However, I was wrong. Also I should say that the technician used a nail file which was used, and I had to ask her kindly if she could use a new clean one. I must say this has not happened with the other technicians who seem always very attentive to cleanliness. This time I have to leave a review because I'm tired of paying so much money for a manicure the should at least last two weeks and it's ruined after only one day. At that point I would just go for the normal manicure and save some money. they're not gonna see me again at this salon. read more

Charisma Salon - Less than two day after the appointment - Hair Salons Near Me - Menlo Park, California

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Love the work Bach did on my toes. The nail stylist in this salon are amazing. Ask for Bach if you are looking for a happy person who enjoys to make beautify nails. read more

My nails looked good, the service was great in that I felt like they took the time to give me a great massage and took time on my nails. I felt like they were laughing at me when I denied a more expensive package as they looked at each other directly right after and kept laughing. The services are pricey. read more

After 4 months without a pedicure my wife and I needed one We drove by Charisma and were enthralled by the name. Yes the place has charisma. Great service and the salon follows excellent sanitary procedures. The manager told us that there was no assurance as to how long the salon would be open.so check first. read more

I had some time to kill before an appointment and decided to get a mani and pedi to pass the time. I loved this salon. They did an amazing job. It was by far the best massage I've ever gotten with a pedicure. I would come back if I lived closer! read more

Made a quick stop to eat at Wahlburgers, on our way from San Francisco to Monterey. TINA did a great job on my nails! I went in with really bad cuticles. She took her time and finished me off with a relaxing forearm massage. I'll definitely be coming back with Tina (1.5 hours from where I live). read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

What I asked for vs what I got. Super impressed and happy with the result. Great quality, COVID safe, nice people. Charisma is always my first choice when it comes to nails! read more

Charisma Salon - What I asked for - Hair Salons Near Me - Menlo Park, California

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Let's keep supporting our salons! I am happy to do my part by continuing to support our local salons. If they can adapt and work outside- I'm happy to adapt as well. To that end I got my hair cut by Phouc today. Great trim/ clean up on a hot hot day. Thank you so much! And of course as always Bach did a beautiful job on my nails read more

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