This was my first visit here to charleys on 11/29/20. Right when I walked thru the mall doors I was welcomed and it felt good that they noticed me. So I ate their and the young lady wear a black shirt I believe her name was Adrianna she was very helpful of me choosing what was good to eat. And the price was just the right amount of what I was expecting it to be. Then I was called by my number to go to the topping center and the young man their I believe his name was Israel was very helpful about what should be on my sandwich. So with all this be said I would really appreciate if those two employees would be recognized in their good customer service. And I would be more then happy to return to this location. Thank you charleys read more

Charleys cheesesteaks is not good! Expensive and tastes like crap! Service is even worse. I don't recommend this location or this brand. They have no clue what a good cheesesteak is. I only go to the one on Highland but I only get the soft serve ice cream or lemonade because unfortunately the food is nasty! read more

This place is a rip. We ordered a large, $17.39 with taxes and we received some scraps of steak and five slivers of bell pepper. I spoke to the young lady cooking and she said she put three packs which is the amount for large. That was very disappointing. I almost asked for my money back, but yeah. F that. read more

Charleys Cheesesteaks - Sandwiches Near Me - San Bernardino, California

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I paid for Old School ( which is supposed to have extra meat ) mine had less than the regular style that the next customer ordered. When I asked about it to the employee, he rudely said that's what Corporate said to put on it. read more

Charleys Cheesesteaks - Sandwiches Near Me - San Bernardino, California

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Chicken California sandwich. Pretty much the bait and switch. 2 pictures of what was advertised vs what the actually gave me. read more

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Rude staff!Second time coming here and both times I received nasty attitudes and horrible service ! Food was mid . Stop hiring young people who don't know what good customer service is ! read more

Not even five minutes after ordering, I was called a demeaning slur "whore" to come and pick up my order. Just trying to take my elderly mother out for lunch and then the other worker thought it was OK to scratch her hair with gloves on prior to making my mother sandwich. I think it was totally disrespectful disgusting and unprofessional. Save your money. Do not go here. Just keep on skipping to the exit. Especially if you look anything like me. Just very sad read more

I can rate this place a zero. The prices are stupidly expensive, it's over price and food isn't even good, bread wasn't toasted good, bacon cooked good, and cheese just looks like slab cheese thrown on top. And top it off I was vomiting shortly after eating some. Also Ordering here like ordering at restaurant. It isn't worth it. If you know price differences. read more

Charleys Cheesesteaks - This cheese ain't even cheese - Sandwiches Near Me - San Bernardino, California

Food is really good. 3 stars? Drive thru only. Can't walk up and order even though it's in front of a bus stop. No tables. Windows are covered so you can't see who your talking too. It's weird. read more

Where's the Beef and the Cheese....really dry....2 thumbs down...expected much better as it says "BEST CHEESESTEAK IN THE WORLD" Not even the best cheese on Highland Ave. read more

Ordered DoorDash because I was not feeling well for kids and I. They missed more than half the order. Placed $100 order and only received 3 items. Then tried to call and see what's going on the number is disconnected. Called DoorDash to let them know but they said I would have to call the business to confirm items. How if the number online isn't working? Don't call 909-384-9009 as it's disconnected. Had to email now - never had this kind of issue before read more

Disappointed. I usually come here whenever I go to the mall and I'm usually happy with what I get. This time however, there was way too much ranch on my sandwich even though I asked for light ranch. It grossed me out I couldn't even finish my food. read more

Charleys Cheesesteaks - Sandwiches Near Me - San Bernardino, California

Ordered 2 philly steaks and one chicken philly only got the 2 steaks. Ordered 2 old school and one ultimate ended up with 3 old schools. Fries over salty and hardly any cheese on the old school. To be expected this location in run by teen age kids who just wants pay checks. They had the radio on singing and dancing. Dropped the spatula on the floor and tried sneeking it back on the grill before i ordered. Called him out and he wasnt happy. I really enjoy Charles phillies but this location is slipping down a slope. I called the store no answer had to leave a message dout ill get a call back. read more

Love this place. I will admit the workers have been slackin from time to time but the sandwiches are amazing. The teriyaki is always great.

Its the mall first all, second of all everything is on display and you can watch the employees make your food. Price/value: $18 What we got: $6.99 ( You have to add a drink) And Ray got cheese fries and drink Was it worth it no but when you hungry and that's one of your choices you accept it Service: my friends fell so she made me new ones read more

Delicious! I would have submitted five stars, but the shake machine was out of commission...other than that...their food makes me happy...I will return. read more

Over-priced mediocrity. I've come to learn not to trust any Yelp ratings for the vast majority of the Inland Empire. Either people don't know any better and assume that these local eateries that they rate so highly are actually good, or they haven't tried anything outside of the area. I seriously detest the Charley's chain. Absolutely nothing special about these sandwiches. And it doesn't seem to matter which location you visit; consistently dry, bland, & over-priced. The food itself doesn't even taste that great and the portion sizes they serve are a joke. If you seriously feel the need to get a chain restaurant version of a Philly, at least make the trek to a Philly's Best. Almost $10 for a stale piece of bread, less than 2 oz of Steak, and you try and put Lettuce on a Philly?! GTFO ‍ No, seriously; close up shop and get out of town. read more

New spot in Rialto. It's really good. The sandwiches are nice sized and feel homemade, not like a traditional chain. We will be back

On 3/25, i had a door dash order. I asked for the chicken California, cheese, extra chicken, bacon, ranch on the side, (combo) with a strawberry lemonade. Not only did they not put any bacon, the cup my strawberry lemonade was in had a hole in it, leaked everywhere and I received no ranch at all.. Half way through my sandwich, my throat starts itching, feeling like it's closing and chest starting to hurt. There's mushrooms mixed in the second half of my sandwich!! IM ALLERGIC TO MUSHROOMS! I had to quickly down some Benadryl just to be able to breathe!! I've never had an issues with Charleys until now. I call to try to speak to someone, their blistering number isn't working. If i could give negative stars i would.. Charleys, count your days bruh! read more

10-21 425 pm on this beautiful evening I was craving one of my favorite places Charlie's Phillies cheesesteaks as I walked up really bad service both guy stared at me didn't say a thing grab the girl from the back literally just stared at me the whole time I was ordering two little boys need to learn how to work read more

I don't know what you guys changed in the ranch. But it is so bad it makes me regret eating here. It used to be so good.

We bought the Californian chicken oh boy was it delicious and super filling!!!! They give you a large amount of food and it's pretty fairly priced. The servers here are very friendly, and speedy! Best mall food I've ever had:) read more

Charleys Cheesesteaks - Yummy! - Sandwiches Near Me - San Bernardino, California

Worked late and had to return something at the mall, so stopped by to get a quick bite. The crew was cleaning up and let me order even tho they were about to wrap up. Very friendly. I asked for their names to be sure I gave them kudos for being so nice. Good job Kimberly, Eric and Daniel. read more

Food was cooked fresh and was hot. Had the chicken California which was very good. Upgraded to bacon cheese fries. Cheese sauce was good but bacon didn't taste like bacon but some other meat substitute, next time I would just get cheese on my fries. Plain fries are just as good and have some kind of cajun seasoning on them. Lemonade was really good and have many options such as blueberry and strawberry, plain is just as good though. Will definitely be back to try other subs. read more

Omg! 1st time there today for my son & me, he loved the chicken parmesan cheese sandwich, and I liked the philly cheese steak sandwich, but what stood out to me was their PICKLES! The freshest pickles I've Ever had! Just Had to rate. read more

I stopped at Inland Center mall today around lunchtime. I ordered a California chicken sandwich and it was delicious! The lettuce and tomatoes were so fresh and the lemonade was delicious. Yum! I was pleasantly surprised at the flavor and quality of my sandwich. I will definitely order from here on my next trip to the mall. read more

The website and everything says it's open at 11am. Went there today for lunch at 11:47am and I was told they don't open until 12pm. I Don't know how the food taste by service is bad. read more

They don't open @10 am like it says online. Until they are ready. I just wanted a drink and they wouldn't open even though the lemonade machine was running right behind. read more

The girl at register was nice but got our order wrong. The lemonade was so sweet is was more of a punch or juice not lemonade. Way overpriced. Sandwiches are made to order which is why its 3 stars and not 1 but the food is an open sandwich and the mistake on the one sandwich they did a quick fix rather than making a fresh one. read more

The girls working were very rude , poor customer service. The girl at the cashier named alexa p was very rude to my boyfriend. She was speaking very low then gave us attitude when we said excuse me. The girl giving us our food announced our number at almost a whisper and completely walked away after setting it down, on top of that we said dine in and they made our food to go. Food was great but customer service was very poor. This was at Rialto location. read more

Great food downloaded the app and saved $5 and got to order ahead great deals. Thank you

Worst location ever !!!!! Food was nasty, the presentation was even worse, the cashier lied about the pricing, and they didn't even give me napkins with my order. Awful customer service! read more

Love this place!!! It is the only thing that keeps us going to the Inland Center mall. The food is delicious, always hot & fresh. And the employees are always so kind and courteous. They make you feel like they genuinely care. Great job Charley's!!! I highly recommend the California Chicken...you will be addicted too! read more

Love this place! Fast, clean, good food, hot and prepared on the spot and great customer service! I definitely recommend it!

I actually prefer this place more than Subway. Pretty decent sandwhiches, haven't really ever been disappointed. The regular size sandwiches are a good size. Big enough that I've never bothered to order the next size up. read more

Poison food, I tried it one time and I got stomachache. I don't recommend it if you care of your health.

Today was my first time here but my cheese steak had lots of little bones in it every other bite I would bite on to slivers of bone. The service was pretty good tho. read more

AMAZING!! I absolutely love this place. I just wish they had it somewhere else besides the Inland center mall. This place is one of the main reasons why I still go to the mall and deal with all the crazy people over there. read more