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First Charlie's Tea location in the Bay Area and it's located in Cupertino Village. The drinks are a hybrid between Chagee and Molly Tea. Even with the default recommended sweetness level, it isn't very sweet. The only cup size available for the drinks I ordered is medium and all of the toppings were already sold out on a Friday late afternoon. The drinks are given in a cute Charlie's tea branded insulated tote bag. Be prepared to wait - it took about 30 minutes for the order to be ready once placed at the self-service kiosk. There's seating inside, but fills up quickly on a weekend. Drinks / Food Jasmine Green Milk Tea The jasmine tea has more floral-forward notes and is creamy. I got the default recommended 70% sweetness level, less ice, and milk. Peach Oolong Milk Tea The peach oolong tea was fruit-forward and creamy (similar to the Jasmine Green Milk Tea drink). I also got the default recommended 70% sweetness level, less ice, and milk. Customer Service There's a couple of self-service kiosks to place orders. The only interaction with the staff is hearing order numbers being called out as they're ready and picking up orders from the designated pick up area. Ambiance Shades of brown accent walls, checkered forrest green and white floors, bright white signage, green velvet chairs, brown table tops, and woven beige chairs/stools. Some of the design accents are reminiscent of the Ralph Lauren cafe. Parking / Location It's located in the same plaza as Ten Ren, Matcha Town, and 99 Ranch. Parking is already challenging with the many restaurants and businesses in the shared parking lot.
I rlly wanted to like this place bc it seems so cute but the price of it vs what you can get nearby just didn't make it worth. I got the Ceylon black tea w whipped cream topping (one of the drinks on their popular menu). I thought the tea itself wasn't very amazing for how much it costed - 7/8 dollars. It wasn't great but it wasn't bad, but I think the drink tasted comparable to tenren (but tenren is cheaper). The theming of the place is really cute though I love the interior and it seems like it would be great for like studying or smth there. However there's no AC in the building so it got rlly hot especially with a lot of people waiting inside. Overall, maybe it was just an off day but I'll pass on this place next time
While parking is always chaotic for this plaza, Charlie's Tea enters the plaza to compete against Ten Ren and Fantasia. I guess there was a lot of hype around this spot because the lines were still very long despite not having any deals or being opening day. There are 2 self-ordering kiosks to my our left when you walk in. Many items were sold out at 2:20pm on Saturday afternoon. The interior is modern and chic and there seems to be a lot of seating. There's just SO many people standing around waiting for their orders. A slight breeze from their AC isn't helping in the heat given the amount of bodies in the store and the front door remaining open. There doesn't seem to be too many people woking. It took over 40 minutes to get our drinks (from the time of ordering), and there was probably another 20-30min of waiting in line. They didn't have too many plain tea drinks, but I ended up getting the lemon jasmine green tea (with lemon pulp) under the fruit drinks sections. The jasmine tea was really good and fragrant, and i probably could have skipped the lemon. They should have considered logistics for their demand: 1. have more hands on deck for the first few weekends after opening, and 2. hand out paper menus for people in line so they are ready to order by the time they get to the kiosk The paper menu picture i only found after finding a seat while waiting for the drinks. Also, while waiting, it's pretty difficult to hear the numbers being called out, and the screen is hard to see. They need a better system or need to update their system to something that makes more sense for this early demand. The bags are cute and they have different colored straws. I probably wont be coming back... ill stick with ten ren. The wait just isn't worth it. Probably better to wait for the hype to die down too.
My friend and I got the Green Grape Jasmine Milktea, Ceylon Black with Pecan Cream Top, Clovershrub Tea with Hazelnut Cream Top, and Peach Oolong Milktea. All drinks were great, definitely similar to a 65% sweetness. It's similar to Molly Tea in that aspect. My favorite was the Clovershrub Tea with Hazelnut Cream Top, very reminiscent to old milktea flavors like iTea. My friend really liked the green grape as it tasted similar to asian gummies/jelly candy. I love the fact that the bags are insulated as well. Would definitely return!
I came during their BOGO soft opening deal. It took about 30min to order + 30min to get your drink. The interior was super cute and had a very cozy coffee shop vibe. When I went on the Friday night they had a line DJ but I'm pretty sure he was only temporary there for the grand opening. As for drinks I got Clovershrub Tea Milk Tea and Green Grape Jasmine. Both drinks had a strong tea flavor. The Clovershrub reminded me of Dao Hong Pao Milk Tea. As for the Grape I through it was pretty unique and never had anything like it. Both drinks had a strong tea flavor and wasn't too sweet.
I kept hearing about Charlie's Tea from my friends and decided to come on a weekday to beat the long lines during grand opening. I came around 12:40PM and the line was pretty short. There are two kiosks and the line moves pretty fast. After about 10 minutes of waiting, I ordered the Grape Jasmine Milk Tea (recommended by my friend) and Phoenix Oolong Milk Tea (my personal choice). The workers are pretty fast so I only had to wait about 5 minutes for my order. The inside area is also spacious and aesthetic! Grape Jasmine MT: I definitely am less of a Jasmine fan, but this drink was pretty solid. I would say the grape flavor is very fragrant and reminds me of a Grape Jello taste. Not my personal choice but my friend really liked this one! Phoenix Oolong MT: This was pretty good, definitely more on the milky side and less tea forward. I'd definitely reorder this one next time as well! Excited to try more of the other drink options next time. :)
The interior of the place was extremely aesthetic and cute. I liked how there was plenty of seating options and tables as well. I went during the grand opening and there was even a DJ as well (great music, great vibes!). The line went by pretty fast even though it was pretty crowded and the drinks also came out not too slow either. I would say that the store was definitely more on the crowded side but seating wasn't too much of a fight either. ceylon black with pecan cream top - 7/10. I liked how crunchy and sweet the pecans were -- a very nice addition of texture. The cream itself was just their whipped cream, it had a cream flavor instead of the jasmine flavor that I was looking forward to (I am a huge Molly tea fan and their cream has a jasmine flavor to it). I would say that the cream texture was super fluffy and yummy to eat. The drink itself was pretty awesome too. It had a light tea flavor to it. I recommend drinking with the small straw that adds in air to help enhance the flavor. green grape jasmine milk tea - 5/10. If heytea green grape cloud and molly tea had a baby, this would be it. I love green grape and I love jasmine milk tea. But this one kind of confused me because it starts off refreshing with the green grape fruity flavor coming off strong and then it ends on a jasmine tea note. I'm not too sure if I like the flavors together but it intrigued me.
4.5 STARS Watch out, Molly! Cuz Charlie is coming for you! The amount of tea and matcha shops opening in the bay is so out of pocket. And, the newest one is Guangdong premium tea brand: Charlie's Tea aka 海外常称 Cha Li Yi Shi. This is their second U.S. location (first is SGV in SoCal) and the first Bay Area location. Charlie's took over Southland Flavor in Cupertino Village. Brace yourself for the parking lot! Currently takeout only via one kiosk (second kiosk was out of order). Online orders via HungryPanda to come. M E N U Specialty: Light, tea-forward Chinese milk teas, fruit teas, and signature cream toppings (like Molly Tea). Adjustable sweetness (they recommend 70%) and adjustable ice levels. Lactose-free milk is free and oat milk is +50 cents. *SOFT OPENING PROMO* This Weekend Only : 12% off all drinks. D R I N K S Prices shown before 12% discount. * Green Grape Jasmine Milk Tea ($6.99) - Request 50% sweet First time seeing/having grape *milk* tea and it works - the fresh sweetness nicely balances the creamy fragrant tea. Not too sweet. * Osmanthus Oolong Milk Tea ($6.99) - Add brown sugar boba (+$1.29) - Request 50% sweet Smooth, milky, and mellow with floral fruity notes. The warm brown sugar boba was on-point, perfectly QQ and chewy. Since the boba was sweet, I would go down to 0% or 30% sweet next time. * Ceylon Black Tea w/ pecan cream top ($7.99) Dessert-like with fluffy whipped cream and buttery caramelized pecans, the toasty sweetness balances the tannins from the black tea. I prefer Molly Tea's rendition tho as theirs is more tea forward. S E R V I C E Friendly staff, they're organized and a well-oiled machine (you can watch the progress on the screen). Considering customers were placing large orders, we were in/out in 20 minutes (drinks took 10 minutes). A M B I A N C E Modern, polished indoor area with nine tables and one long communal table. Canto pop bumping. Overall, solid soft opening. If you like milky floral (not perfume-y) teas, Charlie's will be your jam.
Went here on a Saturday around 8pm with my friends, it was the BOGO deal for the weekend, and it was a huge line when we arrived. PARKING: in a plaza center, but there is a parking garage if you can't find any available parking during peak hours. PLACE: pretty big, and there is multiple seatings and everything. We got a table with 4 chairs. There is a number on a TV that tells you what they are preparing & if your order is ready. They call you through an intercom of your number. Also there are two kiosk machines, and you can probably get your order taken by a cashier but it is recommended to do the kiosk since they need everybody to help to make drinks. You can also adjust sweetness, ice, etc. DRINKS: Ceylon Black with Pecan Cream Top - so good, kind of tastes similar to Oolong in a way, I wish they added more pecans, but they only had so many options available. Clovershrub Tea with Hazelnut Cream Top - they actually didn't have hazelnut cream top so they subbed it with the pecan cream top, the teas taste different but I want to know what the hazelnut cream top tastes like. Peach Oolong Milk Tea - more milky than anything and tastes very good Green Grape Jasmine Milk Tea - I actually favored this one more because I love the taste of jasmine, highly recommend because it is super good. Overall, I would wait for the opening rush to die down and then try, not a lot of options available since they run out and huge lines, we waited about for 15 - 20 minutes before we got to the kiosk.
Drinks 4/5 I would say it's pretty standard drinks here but less milky compared to Molly tea. The peach oolong has a good balance of peach and oolong and the cream tops should definitely be enjoyed right after the drinks are made. I think if the cream tops were changed to jasmine flavor it would enhance the overall flavor of the drink. Service 2/5 Extremely disorganized and unprofessional on their grand opening day on Friday. Their system was down and glitching for a solid 20 minutes and not a single worker came out to explain the situation until later. We had to wait in a second line to order our free drink at the cashier, total took 1 hour to just place my order even though I was like 25th in line. The menu they passed out also had different pricing for the same drinks? They're also extremely slow at pumping out the orders and the workers don't look like they know what they're doing. Also came on Saturday grand opening and they seem to have adjusted and learned from their short comings. They also gave out magnets on Saturday, not sure if there's limited quantities. Ambiance 5/5 Aside from service, I love the vibe and design of this place. It a mixture of green and brown and incorporated a little bit of vintage. It is also spacious and provides a comfortable space for people to talk and do work.
If you do not know where to go milk tea, this is the spot. I used to torn between Molly tea and Moontea, but now I definitely choose Charlie's tea because they have both of my favorite drink in one place. The tea is rich and flavorful that somehow it tastes even better after sitting in the fridge overnight. My top three drinks are Ceylon Black with Pecan Cream Top, Osmanthus Oolong Milk Tea and Green Grape Jamine Milk Tea. Now I am officially a Charlie's tea hoarder.
If you love creamy and refreshing milk teas, Charlie's the spot for you. Their Ceylon black with pecan cream top is one of their top drinks for a reason. Ceylon tea flavor is strong, pairs well with their tea jelly, and leaves you feeling light even tho it's a milky drink. Their Jasmine green milk tea is very similar to Molly tea in my opinion. Looking forward to trying their other drinks next time. Waited 20 minutes for our two drinks during their bogo promotion on a Thursday early evening. Self-order kiosks. Plenty of seats/tables inside with access to bathrooms. Will come back!
Huge sucker for Jasmine tea so definitely had to check this place out when I heard they top Molly Tea! I tried the coconut jasmine along with the matcha jasmine milk tea. The jasmine tea here is very strong and fragrant at 50%, with a slight hint of bitterness that makes it even better. I honestly do believe the jasmine flavor is better and stronger than Molly Tea's, but the drink choices here are not as extravagant; pretty basic. The Matcha Jasmine Milk Tea which I had at 70% sweet had a great matcha flavor and was very smooth, but I prefer the coconut jasmine which felt lighter yet more creamy. They need to fix the organization here. It's self-service through kiosks at the door, but a receipt does not automatically print nor do you get to input a phone number to notify you when your order is ready. Make sure to look and remember the number on the screen or you'll never know when your order is ready! Place is sleek with lots of wood. Cute place to chat and hang if it's not as busy as it was when I visited (Friday night). read more
A nice addition to this plaza. I came in on a Saturday and was able to place an order right away on their kiosk. Their drinks were made quickly. I ordered the green grape jasmine milk tea with their recommended 70% sugar and less ice. The drink was unique, though I prefer their classic jasmine milk tea. read more
22 hours ago
both the osmanthus oolong milk tea and phoenix milk tea were AMAZING with 30% sugar. the osmanthus was more floral so i enjoyed that a little bit more whereas the phoenix was a deeper tea taste. it was perfectly sweetened too. also tried the ceylon milk tea and mountain black milk tea with 0 sugar, and while the tea tastes were strong i do wish i got it with a little sugar, so id recommend 30%. i want to come back to try all their other teas :) read more
3.5 Tried 2 drinks for to go. I like the Mountain Black milk tea. It's smooth and rich, very tasty. But I would recommend to skip Green Grape Jasmine milk tea. I couldn't taste much grape or fruitiness. The jasmine tastes bitter(?) with a weird tart aftertaste. read more
First Charlie's Tea location in the Bay Area and it's located in Cupertino Village. The drinks are a hybrid between Chagee and Molly Tea. Even with the default recommended sweetness level, it isn't very sweet. The only cup size available for the drinks I ordered is medium and all of the toppings were already sold out on a Friday late afternoon. The drinks are given in a cute Charlie's tea branded insulated tote bag. Be prepared to wait - it took about 30 minutes for the order to be ready once placed at the self-service kiosk. There's seating inside, but fills up quickly on a weekend. Drinks / Food Jasmine Green Milk Tea The jasmine tea has more floral-forward notes and is creamy. I got the default recommended 70% sweetness level, less ice, and milk. Peach Oolong Milk Tea The peach oolong tea was fruit-forward and creamy (similar to the Jasmine Green Milk Tea drink). I also got the default recommended 70% sweetness level, less ice, and milk. Customer Service There's a couple of self-service kiosks to place orders. The only interaction with the staff is hearing order numbers being called out as they're ready and picking up orders from the designated pick up area. Ambiance Shades of brown accent walls, checkered forrest green and white floors, bright white signage, green velvet chairs, brown table tops, and woven beige chairs/stools. Some of the design accents are reminiscent of the Ralph Lauren cafe. Parking / Location It's located in the same plaza as Ten Ren, Matcha Town, and 99 Ranch. Parking is already challenging with the many restaurants and businesses in the shared parking lot. read more
8 days ago
I rlly wanted to like this place bc it seems so cute but the price of it vs what you can get nearby just didn't make it worth. I got the Ceylon black tea w whipped cream topping (one of the drinks on their popular menu). I thought the tea itself wasn't very amazing for how much it costed - 7/8 dollars. It wasn't great but it wasn't bad, but I think the drink tasted comparable to tenren (but tenren is cheaper). The theming of the place is really cute though I love the interior and it seems like it would be great for like studying or smth there. However there's no AC in the building so it got rlly hot especially with a lot of people waiting inside. Overall, maybe it was just an off day but I'll pass on this place next time read more
While parking is always chaotic for this plaza, Charlie's Tea enters the plaza to compete against Ten Ren and Fantasia. I guess there was a lot of hype around this spot because the lines were still very long despite not having any deals or being opening day. There are 2 self-ordering kiosks to my our left when you walk in. Many items were sold out at 2:20pm on Saturday afternoon. The interior is modern and chic and there seems to be a lot of seating. There's just SO many people standing around waiting for their orders. A slight breeze from their AC isn't helping in the heat given the amount of bodies in the store and the front door remaining open. There doesn't seem to be too many people woking. It took over 40 minutes to get our drinks (from the time of ordering), and there was probably another 20-30min of waiting in line. They didn't have too many plain tea drinks, but I ended up getting the lemon jasmine green tea (with lemon pulp) under the fruit drinks sections. The jasmine tea was really good and fragrant, and i probably could have skipped the lemon. They should have considered logistics for their demand: 1. have more hands on deck for the first few weekends after opening, and 2. hand out paper menus for people in line so they are ready to order by the time they get to the kiosk The paper menu picture i only found after finding a seat while waiting for the drinks. Also, while waiting, it's pretty difficult to hear the numbers being called out, and the screen is hard to see. They need a better system or need to update their system to something that makes more sense for this early demand. The bags are cute and they have different colored straws. I probably wont be coming back... ill stick with ten ren. The wait just isn't worth it. Probably better to wait for the hype to die down too. read more
3 days ago
My friend and I got the Green Grape Jasmine Milktea, Ceylon Black with Pecan Cream Top, Clovershrub Tea with Hazelnut Cream Top, and Peach Oolong Milktea. All drinks were great, definitely similar to a 65% sweetness. It's similar to Molly Tea in that aspect. My favorite was the Clovershrub Tea with Hazelnut Cream Top, very reminiscent to old milktea flavors like iTea. My friend really liked the green grape as it tasted similar to asian gummies/jelly candy. I love the fact that the bags are insulated as well. Would definitely return! read more
2 days ago
I came during their BOGO soft opening deal. It took about 30min to order + 30min to get your drink. The interior was super cute and had a very cozy coffee shop vibe. When I went on the Friday night they had a line DJ but I'm pretty sure he was only temporary there for the grand opening. As for drinks I got Clovershrub Tea Milk Tea and Green Grape Jasmine. Both drinks had a strong tea flavor. The Clovershrub reminded me of Dao Hong Pao Milk Tea. As for the Grape I through it was pretty unique and never had anything like it. Both drinks had a strong tea flavor and wasn't too sweet. read more
I kept hearing about Charlie's Tea from my friends and decided to come on a weekday to beat the long lines during grand opening. I came around 12:40PM and the line was pretty short. There are two kiosks and the line moves pretty fast. After about 10 minutes of waiting, I ordered the Grape Jasmine Milk Tea (recommended by my friend) and Phoenix Oolong Milk Tea (my personal choice). The workers are pretty fast so I only had to wait about 5 minutes for my order. The inside area is also spacious and aesthetic! Grape Jasmine MT: I definitely am less of a Jasmine fan, but this drink was pretty solid. I would say the grape flavor is very fragrant and reminds me of a Grape Jello taste. Not my personal choice but my friend really liked this one! Phoenix Oolong MT: This was pretty good, definitely more on the milky side and less tea forward. I'd definitely reorder this one next time as well! Excited to try more of the other drink options next time. :) read more
13 days ago
The interior of the place was extremely aesthetic and cute. I liked how there was plenty of seating options and tables as well. I went during the grand opening and there was even a DJ as well (great music, great vibes!). The line went by pretty fast even though it was pretty crowded and the drinks also came out not too slow either. I would say that the store was definitely more on the crowded side but seating wasn't too much of a fight either. ceylon black with pecan cream top - 7/10. I liked how crunchy and sweet the pecans were -- a very nice addition of texture. The cream itself was just their whipped cream, it had a cream flavor instead of the jasmine flavor that I was looking forward to (I am a huge Molly tea fan and their cream has a jasmine flavor to it). I would say that the cream texture was super fluffy and yummy to eat. The drink itself was pretty awesome too. It had a light tea flavor to it. I recommend drinking with the small straw that adds in air to help enhance the flavor. green grape jasmine milk tea - 5/10. If heytea green grape cloud and molly tea had a baby, this would be it. I love green grape and I love jasmine milk tea. But this one kind of confused me because it starts off refreshing with the green grape fruity flavor coming off strong and then it ends on a jasmine tea note. I'm not too sure if I like the flavors together but it intrigued me. read more
24 days ago
4.5 STARS Watch out, Molly! Cuz Charlie is coming for you! The amount of tea and matcha shops opening in the bay is so out of pocket. And, the newest one is Guangdong premium tea brand: Charlie's Tea aka 海外常称 Cha Li Yi Shi. This is their second U.S. location (first is SGV in SoCal) and the first Bay Area location. Charlie's took over Southland Flavor in Cupertino Village. Brace yourself for the parking lot! Currently takeout only via one kiosk (second kiosk was out of order). Online orders via HungryPanda to come. M E N U Specialty: Light, tea-forward Chinese milk teas, fruit teas, and signature cream toppings (like Molly Tea). Adjustable sweetness (they recommend 70%) and adjustable ice levels. Lactose-free milk is free and oat milk is +50 cents. *SOFT OPENING PROMO* This Weekend Only : 12% off all drinks. D R I N K S Prices shown before 12% discount. * Green Grape Jasmine Milk Tea ($6.99) - Request 50% sweet First time seeing/having grape *milk* tea and it works - the fresh sweetness nicely balances the creamy fragrant tea. Not too sweet. * Osmanthus Oolong Milk Tea ($6.99) - Add brown sugar boba (+$1.29) - Request 50% sweet Smooth, milky, and mellow with floral fruity notes. The warm brown sugar boba was on-point, perfectly QQ and chewy. Since the boba was sweet, I would go down to 0% or 30% sweet next time. * Ceylon Black Tea w/ pecan cream top ($7.99) Dessert-like with fluffy whipped cream and buttery caramelized pecans, the toasty sweetness balances the tannins from the black tea. I prefer Molly Tea's rendition tho as theirs is more tea forward. S E R V I C E Friendly staff, they're organized and a well-oiled machine (you can watch the progress on the screen). Considering customers were placing large orders, we were in/out in 20 minutes (drinks took 10 minutes). A M B I A N C E Modern, polished indoor area with nine tables and one long communal table. Canto pop bumping. Overall, solid soft opening. If you like milky floral (not perfume-y) teas, Charlie's will be your jam. read more
Went here on a Saturday around 8pm with my friends, it was the BOGO deal for the weekend, and it was a huge line when we arrived. PARKING: in a plaza center, but there is a parking garage if you can't find any available parking during peak hours. PLACE: pretty big, and there is multiple seatings and everything. We got a table with 4 chairs. There is a number on a TV that tells you what they are preparing & if your order is ready. They call you through an intercom of your number. Also there are two kiosk machines, and you can probably get your order taken by a cashier but it is recommended to do the kiosk since they need everybody to help to make drinks. You can also adjust sweetness, ice, etc. DRINKS: Ceylon Black with Pecan Cream Top - so good, kind of tastes similar to Oolong in a way, I wish they added more pecans, but they only had so many options available. Clovershrub Tea with Hazelnut Cream Top - they actually didn't have hazelnut cream top so they subbed it with the pecan cream top, the teas taste different but I want to know what the hazelnut cream top tastes like. Peach Oolong Milk Tea - more milky than anything and tastes very good Green Grape Jasmine Milk Tea - I actually favored this one more because I love the taste of jasmine, highly recommend because it is super good. Overall, I would wait for the opening rush to die down and then try, not a lot of options available since they run out and huge lines, we waited about for 15 - 20 minutes before we got to the kiosk. read more
Drinks 4/5 I would say it's pretty standard drinks here but less milky compared to Molly tea. The peach oolong has a good balance of peach and oolong and the cream tops should definitely be enjoyed right after the drinks are made. I think if the cream tops were changed to jasmine flavor it would enhance the overall flavor of the drink. Service 2/5 Extremely disorganized and unprofessional on their grand opening day on Friday. Their system was down and glitching for a solid 20 minutes and not a single worker came out to explain the situation until later. We had to wait in a second line to order our free drink at the cashier, total took 1 hour to just place my order even though I was like 25th in line. The menu they passed out also had different pricing for the same drinks? They're also extremely slow at pumping out the orders and the workers don't look like they know what they're doing. Also came on Saturday grand opening and they seem to have adjusted and learned from their short comings. They also gave out magnets on Saturday, not sure if there's limited quantities. Ambiance 5/5 Aside from service, I love the vibe and design of this place. It a mixture of green and brown and incorporated a little bit of vintage. It is also spacious and provides a comfortable space for people to talk and do work. read more
If you do not know where to go milk tea, this is the spot. I used to torn between Molly tea and Moontea, but now I definitely choose Charlie's tea because they have both of my favorite drink in one place. The tea is rich and flavorful that somehow it tastes even better after sitting in the fridge overnight. My top three drinks are Ceylon Black with Pecan Cream Top, Osmanthus Oolong Milk Tea and Green Grape Jamine Milk Tea. Now I am officially a Charlie's tea hoarder. read more
If you love creamy and refreshing milk teas, Charlie's the spot for you. Their Ceylon black with pecan cream top is one of their top drinks for a reason. Ceylon tea flavor is strong, pairs well with their tea jelly, and leaves you feeling light even tho it's a milky drink. Their Jasmine green milk tea is very similar to Molly tea in my opinion. Looking forward to trying their other drinks next time. Waited 20 minutes for our two drinks during their bogo promotion on a Thursday early evening. Self-order kiosks. Plenty of seats/tables inside with access to bathrooms. Will come back! read more
4 days ago
New fav spot for whipped cream with pecan milk teas!!!!! The Ceylon Black with Pecan Cream Top (with less ice) is sooo good that I almost finished it before my bf even started the car. Good balance of milk, cream, sweetness, and tea. Oh and their candied pecans - SOO good and nice size for a crunch. My bf got the Jasmine Green Milk Tea with Mixed boba (less ice, lactose free milk). Also good and refreshing. Menu is not very big/not much options, but it's okay since I will only be getting my fav drink :) Line was kind of long/busy. Order through kiosks (2). Their screen to display the orders (preparing vs ready for pickup) seemed to be down at the time/not updating properly? For the cream drinks, it was interesting that they keep asking people during pickup if they want the cream and topping on the side or in the drink. Just a thought, but maybe have that option during the ordering process? I personally assume the drink that I order will just come as is. But I get if some people might want it separate. Good amount of seating available, space is cute and bright. But since it was busy, it can be crowded. Parking in plaza. Cute design. Would go again! read more
20 days ago
A real Molly Tea competitor finally enters the stage here in milk tea-overloaded Bay Area? It's...good though. Glad that one of my 3 favorite brands in China for floral milk tea is finally here, and one that I had liked more than Molly. Quality of drink is good - definitely more flavorful than what you get at Molly tea. Disappointingly though, their cream top is no where as good as Molly tea (and a far cry from their Chinese counterpart) Still giving them a 5* for the drink quality though read more
I ordered the Jasmine Green Milk tea and I would rate it 3.5/5. The flavor is there but the drink I got was too milky for my preference. I think it would taste better with the tea stronger! Their tea jelly was delicious though especially knowing that not many places have that option. The store is cute but crowded! I went during their first opening days and got 12% off, but it took about 15 minutes to order and 40 minutes for the drinks to come out. Totally understandable as it was a busy crowd. Would love to try again/a different drink. read more
Charlie's Tea is the latest addition to the milk tea scene in Cupertino. It's better known in the UK but has begun to expand in LA and now the Bay Area. Parking might be difficult since it is a busy plaza. The soft opening attracted a long line! There are two kiosks to order from. The phoenix oolong milk tea has a darker roasted flavor. Green grape jasmine milk tea has a subtle grape flavor that isn't overwhelming. Ceylon black milk tea with pecan cream top was creamy. The cream top disappeared quickly but mixed well into the tea. Oosmanthus oolong milk tea was floral! The shop's aesthetic is very much like the indoor and outdoor of a cute cafe. The cups and bags have a classy look to them! Will be returning in hopes to try all the other drinks.l! read more
Stopped by Charlie's Tea today for their first day of soft opening & they were having a 12% off soft opening deal beginning today for three days. They don't currently have their full menu, but there were definitely enough items I wanted to try. They had one self ordering machine that was working, and one was offline, so it took about 10 minutes to get to order. They were also getting a lot of orders in since many people were ordering multiple drinks, but they were fast with making the drinks. We ordered the Green Grape Jasmine Milk Tea, Jasmine Milk Tea, Phoenix Oolong Milk Tea and Lemon Phoenix Oolong Fruit Tea. My favorite of the bunch was the Green Grape Milk Tea because it tastes like Muscat candy to me. It is on the sweet side, so only 50% sweet or less would be perfect for this. They initially messed up my drinks because for one of them, I put it down as 70% sweet and no ice, but they ended up giving me 70% ice and no sweet. I told them about it and they apologized and made me the correct drink right away, which I appreciated, so definitely getting the stars for the service even though they were swamped. Would definitely be back when I'm in the area to try the other drinks. This location is in the Cupertino Village, so parking is a bit tough with all the other eateries in the plaza. read more
Such a cute store and cute cup~~~ Lots of seating spaces and parking spaces. I was here on a Tuesday afternoon so there was no line. Weekend most likely will be crowded. I would say this is a great alternative to Molly Tea. The drinks are very floral so if you prefer a strong floral / jasmine tea then you need to try them out. Excellent service. They offered me a to go bag instead of just a cup holder for my 3 drinks. read more
Charlie's Tea is perfect if you like more tea-forward milk tea places like Chi Cha San Chen, Molly Tea, or TP Tea. They also offer some more unique options like Green Grape Jasmine Milk Tea and Clovershrub Tea Milk Tea Tried 4 different drinks at 50% Sweetness: * Peach Oolong Milk Tea * Osmanthus Oolong Milk Tea * Jasmine Green Milk Tea * Phoenix Oolong Milk Tea The first 3 drinks were fragrant, the perfect level of creaminess, not too sweet, and its respective flavor came through. The only one that I thought was okay was the Phoenix Oolong Milk Tea as the flavor was extremely mild. I'd skip this one next time Mentally prepare to wait since it's the first Bay Area location of a famous milk tea chain from China. Parking can also be hard to find since it's located in the extremely busy Cupertino Village Plaza read more
14 days ago
I love Charlie's tea! My first time having this was in SoCal! I am glad they opened one in the bay! Service is very efficient with them having your order numbers on a screen. The inside is bigger than the SoCal one so it is perfect for a nice chat. My favorite drink was the green grape jasmine and phoenix milk tea. read more
In comparison to 3cat or any of the tea places (Mollytea, HeyTea), I think Charlie's Tea was pretty on par with -- it seems to lean more milk than fruit/green tea, but I think the other places have a stronger tea flavor. I personally like the osmanthus oolong at 3cat better for the stronger tea flavor, but Charlie's Tea is solid. read more
the jasmine i ordered had a very strong tea flavor. like everyone says, it's comparable to molly tea when it FIRST opened in the bay (though i feel like molly hasn't been hitting as hard as before but maybe that's just me). i like my drinks sweet, so i got it at the recommended 70% sugar level, and it was perfect for me :)) i ordered on sunday for the last day of their grand opening bogo promotion, and the wait was about a 50 minutes total. the board for drink queues were not updated correctly so you had to be listening for your drinks to be called out by the workers. while waiting, i noticed there were a number of people that had to go back and have their drinks fixed bc it was made incorrectly. i'm hoping that this is only a grand opening blunder (which isn't a good first impression but i still find it forgivable bc it was verryyyy busy and hectic in there). moving forward, im sure it'll be better lol. i'll be back. side note: parking in this plaza is lowkey miserable during peak hours, but there is a parking garage that you can park in, or you can go over to the 99 ranch on the other side and park there. read more
I was super excited to hear they were opening Charlie's Tea here in the Bay Area. I've had them in Europe and absolutely loved them so I'm glad they're now in the Bay!!! My go to is the Phoenix oolong milktea. It's been their soft opening (last weekend) and now grand opening (this weekend as I'm writing this review). There are definitely some things they need to work out as they get used to the foot traffic but overall, the place is just as good as back in Europe. I'd continue to come back if I'm in the area. Service is quick for BOGO on a Sunday tbh. Maybe 1hr give or take total? Give them a try!!! read more
16 days ago
me likey very much! ordered green grape jasmine milk tea with 30% sugar. perfect sweetness and good tea flavor! osmanthus oolong milk tea was also very goood - 30% sugar with added osmanthus jelly and lactose free milk! strong osmanthus taste, very yummy jelly too! fresh lemon phoenix oolong tea with 70% sweet was perfecto very asian lemon tea! long line wrapped around the building but the place was very efficient, line moved rather quickly and we also got the drinks very quickly! will def return :)))) read more
Pretty quick line, efficient processing of the drinks. Very strong tea flavor, nice creamy top, and I like the added crunchiness of the nuts. Hungry panda had a booth outside giving out free swag. Nice seating area. read more
The wait for drinks here is absurd. Took nearly an hour for one drink even though the line wasn't long and we had to ask about it 3 times. I dropped by today on a Monday around 2:15 pm. There wasn't a lot of people in line or in store so i figured it wouldn't be a bad wait. I ordered a green grape jasmine milk tea with less ice and 50% sugar. We waited about 50 minutes for our drink, which is absurd. We asked several times and they said it wasn't ready. Our order number was in the 40s and we started seeing numbers in the 60s being ready before ours. The preparing screen also showed other numbers in the 40s so I don't know what's going on. Finally around 3:05 pm we asked again and told them we'd been waiting nearly an hour. Finally they reprinted our label and made us our drink. Not sure what happened to the original label or drink order or if other people got lost as well. Overall the drink is good but it's not worth waiting 50 minutes over when there was no promotion or any other benefit. Also crazy that no one bothered to check until we had to ask 3+ times read more
12 days ago
I got the lemon jasmine tea and I will say the smell of the jasmine is very strong! If you like strong tea I would highly recommend you try this one. I got the peach oolong milk tea before and will say it taste similar to the one from Molly tea. Love both of them tho! Definitely come back. Wait time: I will say it's decent wait for a new store. Service: kiosk order but still they all very nice! read more
My friends and I got some pretty good drinks. It definitely reminds me of Molly tea and I think it's even better than Molly tea. I love how there is a lot of seating and it was easy to find. Service took about 15 min to get the drink after ordering which is not bad. It's located in the same plaza as ten ren and matcha town Cupertino. read more
I'm willing to excuse some things for a soft opening. You know, like the drink taking a really long time. Like my hot drink being placed in a plastic cup. But the top to our drink was barely placed on and it leaked out everywhere in our bag. The tea is actually pretty good. Really well-done boba. The sweetness is just right too. But considering the prices, it's upper meh for me. The inside looks great though. Good aesthetic. Also, weirdly enough, the AC is blasting in the restroom. read more
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