Cancel

    Open app

    Search

    Chase Cleaners

    3.4 (103 reviews)
    Open 7:00 am - 7:00 pm

    Services - Chase Cleaners

    Commercial laundry services

    Ironing

    Chase Cleaners Photos

    You might also consider

    Recommended Reviews - Chase Cleaners

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dishonest business practice and rude customer service. There are two locations, Irvine and Tustin, under the same ownership, as a new customer we presented the 30% off coupon (for new customers) and 20% off coupon (if presented at pick-up) to the Irvine location and they (the owner and staff) refused to accept it with all kinds of excuses e.g. not presented at drop-off, etc., totally subpar and "don't care" customer service. Our first and last time, there are many better dry cleaners in Irvine, AVOID these stores at all costs!

    if there are negative stars, I would give it brought a canada goose jacket(blue) for it to be dry cleaned because of 1 pea size stain came back after 2 days just to see the stain got bigger and now it has multiple stains on the front returned it back and was told to come back after 2 days went back and the stains is still on the jacket and now much more visible and upon checking the whole jacket I noticed another stain on the sleave brought the jacket there to be cleaned but instead I got it back with multiple dark stains all over the front. the jacket cost a lot of money and I took good care of it just to see a dry cleaner ruin it

    Jbandfam Y.

    1 Star is for their service. The other star is for my stupidity. In choosing this place, I did not do enough research and so this is karma knocking me on the head telling me what an idiot I am. Based on my prior dry cleaning experience, the 16 pieces I brought in to be dry cleaned should be at most $80-$90 bucks. There were two suits, 3 pants, some dresses, and dress shirts. I naively thought that I should expect the same. Boy was I wrong!! I should have known something was fishy when they didn't ask me to pay for the clothes when I dropped them off. When I picked up my stuff, I was hit in the wallet with a $133+ charge!! There is no price list posted and when you ask for one, they can't really print it out. When they give you your receipt, they give you the total price on the ticket. You need to specially ask for an itemized receipt so you can actually see what things cost. So, for the benefit of the better good, I will be posting my receipts here. Be an informed consumer and know what you're paying for! (Most people seem to come in with a coupon-maybe with a coupon this place is more affordable).

    I was not made aware of this note before leaving the dry cleaners. Also, the lapel was not starched so it now flops on the suit.

    NEVER.COMING.BACK. I've had a chance to use this business at least three times. The main reason is that they are the closest location to my house. Each time I've picked up my dry-cleaned items, I am just SHOCKED at the high cost. They DO NOT list prices of items in their store or on their website. For this last and final visit, I thought I'd be a bit smarter about it and ask for the price and pay for my purchase ahead of time. It was at least $8 to get a child's tuxedo jacket dry-cleaned. I paid the $8 before leaving and was apparently given a pick-up slip (and not a receipt). However, upon picking it up today, I was asked to pay the $8 again since they apparently have a policy that customers are not allowed to pay ahead of time. Needless to say, this is my LAST TIME using this business. EDIT: To add insult to injury, I discovered the pic while having my son try on the suit. No mention that they weren't able to take out the stain before I left the store.

    See all

    Photo of Drg G.
    0
    45
    2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K K.
    1
    77
    43

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M P.
    1
    79
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Gen R.
    0
    50
    62

    7 years ago

    I brought 2 pair of jeans to get hemmed, only $8 each pair. The best price I could find in town plus fast turn around time. I'm very happy!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Amy C.
    30
    211
    128

    15 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of barb z.
    33
    31
    17

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam T.
    696
    66
    12

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elias M.
    52
    18
    17

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Drea P.
    100
    11
    1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Mark B.
    119
    3
    3

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    This place is really great. You walk in and it feels like they really care about you and take care of you. Luna is the best

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joshua P.
    181
    90
    63

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of David H.
    287
    31
    1

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Wow! Beautiful dry cleaning job! Love that its family owned! Very very happy!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Engie H.
    298
    60
    58

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Fantastic cleaners! They took it upon themselves to sew a few missing buttons on my son's coat...free of charge!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sharon N.
    20
    77
    10

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cam L.
    5
    40
    1

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 3

    Ask the Community - Chase Cleaners

    Review Highlights - Chase Cleaners

    Luna and the team at Chase Cleaners always goes out of their way for their customers and they treat us like family.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Dry Cleaning 7,051 times last month within 15 miles of this business.

    Verify this business

    Yes Cleaners

    Yes Cleaners

    4.1
    (227 reviews)
    $$

    Rarely write reviews, nonetheless this place succeeds all expectations of a dry cleaners. The…read moreservice is far superior to any cleaners in the area, came in at 2 when pick up was at 5 and the offered to rush inspection for me told them it was fine and i could just come back later. I ended up running late about 15 mins after they closed, I gave them a quick call they the said they would wait for me. When I picked up late i was greeted with a smile and even a discount on payment. Quality of work is absolutely exceptional as well, had 5 pants and 1 shirt totaling about 8k in value so I am very picky and through when walking my garments through with the cleaner, he displayed great understanding of the care that was expected of him for such pants. I also had a loose thread on one of the pairs and they cleaned it up perfectly no charge. All this to say THIS IS MY GO TO CLEANER NOW

    I'm very disappointed with the alterations service at this dry cleaner…read more I brought in a few pairs of pants to be hemmed, but they were shortened far too much. When I returned them to be fixed, they took the pants completely apart and changed the stitching throughout--even the rise/crotch area and the top/waist section. Now the fit is completely ruined and the pants don't fit the way they originally did. The owners son is really rude and even didn't apologize for running my pants. Overall, this was not a good experience, and I would not recommend this place for alterations.

    Power Cleaners

    Power Cleaners

    4.5
    (427 reviews)
    $$

    I totally believe Power Cleaners is the best dry cleaners in Orange County!…read more Even though I live 35 minutes away without traffic and 45 minutes with traffic I still choose Power Cleaners in Lake Forest to be our dry cleaners because they dry clean and launder all of my clothes and household items perfectly for reasonable prices. I've used like 10 other dry cleaners and no one is as good as Power Cleaners! Also, Power Cleaners offers a pickup and delivery service which we use all the time. They deliver/pickup from a large geographic area so even if you live farther away like in Newport Beach, you can still get their service super easy without leaving your home. I've been using Power Cleaners for over 5 years and they've never lost nor damaged anything. Everything is perfect and all of the employees are very nice and helpful.

    Their quality of work is exceptional in both their dry cleaning and tailoring departments. However,…read moreI was very disappointed when I saw the extremely high price for relatively minor alterations to my wedding suit and two pairs of pants, along with dry cleaning for those items and a white shirt. I ended up paying $219, which is nearly the price of a suit itself! Again, don't get me wrong--the quality of their work and the speed of their dry cleaning service are exceptional. However, marking up alteration prices by approximately 50%-60% is simply not acceptable. Unless I receive some type of credit or adjustment from the owner, unfortunately, I will not be using their services again.

    Chase Cleaners - dryclean - Updated August 2026

    Loading...
    Loading...
    Loading...