food took foreverrrr to come out me and my friend were hangry atp. my server didn't look clean at all her hair was matted and she smelled like cigarettes. it was making me sick. she barley talked to us asking us, never asked how we were doing or anything. the place wasn't busy so i do not know what was taking so long. read more

My husband and I went here for a date night. At first the service was great and everything was going great, then a large party arrived and our server completely disappeared. It took almost an hour to get our food and when it came out my husbands burger was very dry and my steak was still blue(I order medium rare). read more

There is often an hour or more wait to eat here and I've never understood why. Other than being large with lots of options, the menu is nothing special. It isn't a terrible place to eat but it's on par with Applebee's or Ruby Tuesday. Even if everything is really made in-house, quality is what you'd expect from a chain. The service is fine but has never been anything special at any of my visits. On a positive note, they have one of the nicer bar areas in Ashland and I've never had a completely crap meal or experience here (family members love it so I've been quite a few times). read more

We discovered Cheddars in Morgantown, WV years ago when one of our sons was attending WVU. It became the go to place every time we visited him. read more

Picked up large to-go order for 8 people for lunch at work. Order was missing several items and the food was down right terrible. Worse than bland hospital food. Cross cheddars off the list, won't be back. read more

We have been to Cheddar's here and in different states several times and have always had great service. One reason for choosing them as they have a large menu and everyone can find something they like. This meal took over 2 hours to complete. There was 9 people in our party and we had called in and told we would have a table. We still had to wait over half hour for a table. We went to our table our waiter set us and we waited a long time for our drink order to be takes. Then there was a long wait for our drinks. After a half hour we finally got to order our food. After many promises our food was the next order up it did finally did arrive over a 20 minute wait. It took 10 minutes for everyones meal to come to the table. After eating we need some boxes for food and another 20+ unite wait. Finally one of our party got up and went to see the manager. He came and apologized for the service which was nice. A big plus for me. Then he discounted the bill a even greater plus. The manager really wants you to have a good meal and good service. Would I eat there again and that is a yes. I know at times there may be problems and I don't know what they were on the day we visited. With the service I have had at Cheddar's we will visit next time we are in the area. read more

I can't believe we drove out of our way to come here. This is some of the nastiest, mass produced garbage my family was ever served! None of us could finish our plates out of disgust. The employees were great, but I kinda got the suspicion even they knew they were peddling an inferior product. Also, the bathroom I used was a pigsty. The good! Well, the coffee was pretty good. read more

Walked in and was treated like royalty. Our server, Elizabeth was FANTASTIC! We were given onion rings to try which were amazing. My husband and I both ordered steak and shrimp. It was cooked to perfection, and our water glasses were never empty. She found out we were from out if town and raves about how happy they were to have us. We will definitely return especially for service from Elizabeth read more

This is our comfort food spot. I love the minte Cristo sandwich and the buffalo chicken wrap. I had the meatloaf dinner too and it was amazing. When my husband and I want a nice quiet dinner this is where we go. read more

This was easily one of the worst dining experiences I've ever had. We arrived during lunch and the restaurant was relatively busy but not full. We waited at least 10 minutes before receiving drinks...then my mothers drink was wrong. We ordered an appetizer that took over 30 minutes to come and then our main order arrived 2 minutes later. The food was cold and the service was very poor. I do not recommend and will not be returning. read more

I never write bad reviews.. today I just could not keep my mouth shut.. Always a must stop when ever in town. Food is always on point and the atmosphere is awesome.. Well not today.. food was rockin as usual the service was poor.. upon sitting at our table I asked the waitress how her day was; her response "I want to go home.." awesome great for my table! Her service and attitude only lived up to her response! She did not want to be here waiting tables and you could tell.. Snippy and frazzled Never have I had this horrible of a service at this restaurant.. l I do not know what her day was like or what was going on; all I know is that there is not any need for that kind of behavior. Again this place is usually on point maybe they were suffering from a Friday the 13th travesty.. read more

Nothing here really has the wow fact other than the spinach dip and salsa. Nothing is bad, just as expected. Really beautiful environment however. The interior is exquisite! It's a go to for a relaxing meal with friends or by yourself. read more

Wow.... I'm actually blown away at the terrible service and even worse food that I had while here!! I ordered the salmon. It was so dry. And then it was hard! The rice was hard. The glaze was an attempt to mask the taste of how crappy it is. Macaroni was awfully bland. The salad had 3 croutons and was dry as sin. My husband ordered the rib eye. It was bland and flavorless. The mashed potatoes were alright. The sweet corn was ok, tasted out of a can. So we were so disappointed with the food we asked to speak to a manager. The manager came out and was terrrrrrrrrriiibbblllle with how he handled it! Literally all he said was "oh let me get this out of your way." Picked up our plates and left. Literally nothing else. Then he comes back and hands us our check. Literally says nothing and we look at our check and he charged us for our salads and beer. The managers name is Eric. If that's what you want to call him. It appears he's nothing more than a busser with a button up on with the title. He literally had ZERO professionalism. Apologized for nothing. Didn't try to resolve any of it. And handed us our check. I am pretty blown away by the terrible service I received, Eric's managerial skills, or lack there of, outshines the crap serviced I received from kelly as well. Cheddars sucks. Seriously I was so hungry and wanted to eat. But the food was so bad I couldn't even eat it. Sad that I'm telling my husband let's just go to McDonald's and grab some chicken nuggets for our son and go because our food was so terrible. Anyways. I'll be calling corporate. Eric was unbelievable! read more

So, all the negative reviews of Cheddars were filtered out. But, after reading them and comparing to my experience, I'd have to agree with them. We wanted a family place to take my entire clan for dinner Saturday night. There were 12 people -- 8 adults and 4 kids. We waited an hour to be seated (understandable for a busy Saturday night and our large group). From the moment we were called to the hostess stand forward, it was a comedy (well, not that funny) of error after error. To start, we were not seated together. We were seated at two booths back-to-back. As we approached the booth, we were held in the middle of a busy aisle as they had not finished clearing the table from the last party. In fact, it appeared that they'd barely started. Several times we were bumped and excused as we stood there for 3 solid minutes waiting for the table to be cleared. Upon sitting down, it just got worse. The waitress was scatterbrained. She forgot the kids drinks for nearly 10 minutes. She disappeared for LONG stretches as drinks were going empty. The appetizers were finished when she stopped by to say she was going to tell them to start the salads. We weren't even at the mains, yet. By the time the mains came, steaks were overcooked. My brother, who asked for medium, got a piece of shoe leather disguised as a steak. My sister-in-law also got a piece of shoe leather, but she probably asked for well done. Even for well done, it was overcooked and tough. Both were inedible. My meal was good -- I had chicken fried chicken, but inexplicably, they ran out of mashed potatoes at 8 on a Saturday. My mashers were missing. Only after I inquired, did I find out they didn't have any and needed to select a substitution. Those were some of the most egregious problems. I was led to believe the place was family friendly, but I wouldn't take my family there. The waitress never felt attentive even talking to us several times while passing by and not even slowing down. It was a dreadful experience and I would advise anyone to steer clear on a busy night. read more

Love this place! It's is definitely one of my favorite places to eat. The chicken fingers here are out of this world. Also, the honey mustard grilled chicken can't be beat. Everything here from the fruit teas to the french fries are absolutely great. The servers and staff here are extremely friendly, courteous, and kind. They always go out of their way to help you. There is not one thing wrong about this place, from the building, to the staff, to the food. TWO THUMBS UP! read more

The food was outstanding as was the cost. The steak was done to. Perfection. Another in our party had the chicken pot pie it looked great and apparently tasted great The service was terrible no refills no smiles no thank yous it was a ruination to our day read more

We always receive great service here. The food is great and priced very reasonable. The atmosphere is pretty, and relaxing. I love their buffalo chicken wraps, blackened tilapia, and lemon pepper chicken. read more

This is my most favorite restaurant in Ashland. The food is really good, the atmosphere is awesome. Decent prices, couldn't ask for anything more! read more

Food was good however none of our steaks were cooked to order, luckily I ordered mine well done which worked out because I got mine medium which is what I wanted. The other two steaks were dramatically over and under done even though they were both ordered medium. Chicken strips were great even though I never got the BBQ sauce. The sides were the best part!!!! Especially if you are craving comfort food. read more

Worst experience I've ever had at any cheddars anywhere including this one. Seating was fast and not an issue. The waitress was unfamiliar with the menu. She brought us the wrong drinks. (Really simple drinks).... she brought us 2 out of our three dishes completely wrong and cold. She left us for so long that I was forced to find a waiter to get us drinks and to find our original waitress to get a check which she was rude about when she brought that. Really bad experience. Tip reflected it! read more

I love this place. There's literally nothing bad on the menu. Whenever we travel to Kentucky, we always make a point to stop at the Ashland for our Cheddars fix. Best onion rings, and ribs you'll find in a chain joint. read more

Our party of seven just left the restaurant. We waited at our table for over an hour and a half for our meal. One of the steaks had to go back because it was cold and never reappeared so one person in our party actually did not even get to eat. This was the worst experience at a restaurant that I've ever had. Our waiter was good but someone dropped the ball badly. When the manager came to our table we explained the experience we had had and when the steak had to go back he should have made sure that that plate got returned to our table as soon as it was ready. We will never come to Cheddars in Ashland Kentucky to eat again. read more

Food was good service was prompt at waitress was nice and attentive I will be coming back

Never again!!! We were told there was a 15 min wait for a table for 2 & 1 wheelchair, appr. 40 min later & watching 12 other groups of people arriving after us be seated, I demanded to be seated. 5 min later we were. Then, waitress hands us our menus & asked what we wanted to order...does not give us time to even open the menus. 25 min later our food is brought to table. My order was missing a side, so instead of leaving the plate & going to get the side, no the waitress takes my hot sandwich back to kitchen to get the side added...so the other 2 in my group are eating while I watch. 10 min later my now cold sandwich with luke warm side arrives. Asked for a box to go since I had now lost my interest in eating. 2hrs of time wasted & not 1 apology for HORRIBLE service!!! Go elsewhere, OVER RATED read more

Not a bad meal. We have traveled to Ashland twice for my husbands work and eaten here twice. I got the same salad both times and it was good the first time and just okay the next. It was the cranberry pecan chicken salad thing. The first time it was good, the second time the chicken was too blackened and had a weird smokey flavor that didn't mesh with everything else. Both times we ordered edimome for an appetizer and that was fantastic! I had a bite of my daughter's cheese burger and that was very good! And my husband had the Asian salad the first time ( which was very good) and a burger the last time, which was good. The price was right on. 35 for two adults and a child with tip, can't beat that. And the atmosphere is nice. I prefer the front area to the far back right but it was still nice. read more

Wow, came in today for lunch, the hostess seemed out of it and seated us at a table with no assigned server, I went back to her after waiting a good while to see if we had a server, she stated that it didn't have a server because they had switched sections then switched back. They sent a server over and she apologized about the mix up, that they had changed and then the manager told them they couldn't, our table actually only had a name down to fill the slot on their paper but no actual server. Manager Eric was nonchalant about the whole situation, I told him that it was bad management on his part because he kept up with the excuses. My comment didn't seem to effect him at all, obviously he is used to complaints as a table close by also had issues and again he was basically like oh, well... read more

This place is always good. Anytime I go, it's fast service and piping hot food. I usually get a steak, and it is so tender. I would highly recommend this place read more

It was terrible. For three reasons. 1. They did not bring us any silverware or appetizer plates. When we asked for silverware and appetizer plates, they were out. Finally after 10 minuets, she arrived with our silverware and plates. 2.When our half chicken and beef nachos arrived they we cold and disgusting. 3. When our house salads arrived 1 member of our party ordered hers without tomatoes and onions. The rest of the salads were just like that one salad. Frankly, Cheddars to me is disgusting. I WILL NEVER eat there AGAIN. THANK-YOU CHEDDARS FOR RUING FATHERS DAY FOR ME AND MY FAMILY!!! read more

Worst place I've ever eaten. The servers were rude and seemed like they just wanted us to leave so they could move on to the next thing. Took 30 minutes to get our order taken and another 30 to get the food. The Alfredo sauce just tasted like milk and the noodles were overcooked to the point of being a paste. The grilled chicken in the salad was alright, but the tomatoes were gray and the cheese tasted off. The chicken strips, a signature item that is supposed to be one of their best, taste like they didn't even have salt on them. Desserts were clearly frozen, as one was still a bit icy. I wouldn't recommend this location to anyone. read more

This place is mediocre at best. They're food just simply has no flavour. None. I ordered the chicken alfredo once and I was completely taken aback by how flavourless it was. Mind you, alfredo sauce isn't very strong anyway, but this tasted like a paste made of flour and water. They're was NOTHING to it. The chicken was dry as well. I've also gotten the chicken tinders and they tasted like fried catfish. I wanted chicken, not sea food. To top it off, you have to track down your server or someone else if you need change when you pay. If you don't flag them/track them down, you won't be came back to once you set that money down. Between the incredibly bland and lacklustre food and the poor service, it's just NOT worth it. I can get a better meal from just about anywhere else. read more

This used to be my favorite place in Ashland to eat. Not anymore. The past three times I have been there the food has been poor quality and warm to cold and a way smaller portion than what it use to be with a increase in price. The menu has changed and it keeps getting smaller with less selections. After three chances to fix it I have decided I will not be back ever. Not only that but the staff has been way less than pleasant to the point that I haven't even left a tip. read more

My husband and I loove cheddars!! When cheddars first opened up here in my hometown I honestly did not like it, but after a couple of years and a change of their menu it is now one of my favorite restaurants in ashland. They have a very wide variety of dishes for anyone and everyone. It's great to order to go to take home or to meet up with friends or family. If you have never been to cheddars BE SURE to try their butter croissants!!! Best croissants ever!!! And they put this sweet melted butter on top of them! My favorite dishes are the Key West Chicken and Shrimp, the Ribs, their Spinach Dip with Chips, their Salads, and this dessert they serve thats like a apple crumble with vanilla ice cream! So good! read more

I've never had a poor experience. The food isn't blow-you-out-of-the-water good, but it is amazing for the price. We have been going here for a few years from Huntington, and we will continue. It is several steps above Applebee's. The steak is really great for a chain restaurant. The aged angus is fantastic. Only once have I had a less-than-optimal cut. If they don't cook it properly, they will go out of their way to make sure you leave happy. read more

I ordered the crispy chicken sandwich the chicken wasn't juicy like it was supposed to be the fries were to crunchy and over cooked

I have tried a lot of things here and I'm sad to say that all of it was terrible. Everytime I had people with me, they all hated their food except one time my uncle, who likes literally everything, liked it. I will say the cheese curds are way better than cheese sticks. But what made everyone I know quit wanting to go was the fact you quit serving the chocolate cake. Bad move. The only thing on your menu that's really good and you take it off the menu. Lol. I had 2 servers at one time, the 3rd time I went, that was sooo high that they messed up literally everything. I couldn't even find them for 15 minutes. They were also a couple, which she strangely told me for no apparent reason...like she was afraid that I was going to flirt with him or something lol. The final straw was last night I ordered a steak there bcuz everything else was closed. I never get to go out to eat anymore or get steak. I was soo excited. Spent money that I really needed. It was inedible. It tasted like it had been marinated in nothing but oregano...just offensive tasting. I let my very easygoing fiance try it to see if he wanted it. He couldn't eat it either and he definitely is not picky. And the pile of nasty spices on top also tasted like a pile of oregano and seasoning salt ...not a good taste. It was the only steak I got to get all year and I was so disappointed. Never met a steak I couldn't eat. There is a very nice server there named Andrea O. though. read more

Excellent food, inexpensive prices & great service. How can you beat that combination??? read more

I love this place. Best queso I've ever had. Food is fresh, good quality, nice atmosphere, attentive service. I like the variety of food and that I can either choose healthy options like the salmon or unhealthy but flavorful options such as the Monte Cristo. The portions are large enough to have leftovers. Great option in Ashland. read more

I love Cheddar's! It has a great atmosphere for families as well as friends hanging out for dinner. The service was good, waitress was friendly and very attentive to our needs. As usual, the food was wonderful. I highly recommend this restaurant. This location is near a mall so it is a great place to unwind after shopping. read more

Best food in Ashland, KY. The have a wide variety. The chicken tenders are the best that I have ever eaten. Be prepared to wait during the usual busy hours. read more

brought my family of 4 here spent $90 and food was absolute shit. I could have spent $6 and we could of had bologna sandwiches and would have been more satisfied. I've eaten here before and been pleased with each trip. Cheddars recently contacted me to find the problem and fix it. That speaks volumes for the company I do truly believe they want to make the customers happy and deliver good food. The simple fact they made the effort to satisfy me an individual customer is good enough reason for me to give them another chance read more