Hostess sat us at a dirty table, didn't speak to us at all. No, enjoy your meal, your server will be with you soon etc. nothing, rude. Dirty napkins, food, utensils all over the floor and tables around us. Took our server 10 minutes to come to our table bc we were supposed to "call her" from the kiosk on the table that our hostess DIDN'T mention. The honey croissants were delicious. The cheese dip tasted and looked like old reheated rotel and velveeta. Fries had good seasoning but were served cold. Sweet tea was bitter and all the coke products were out. Our server TaQuelaya was amazing though! read more

Came in for lunch ! Real fast and friendly service. ! I had the chicken tender platter and i enjoyed it ! read more

Cheddar's Scratch Kitchen - Chicken tender platter - American Near Me - Cordova, Tennessee

Went in tonight to order take out. was directed to the bar area where I was ignored by two girls behind the counter. Saw 4 other employees gathered and talking together. After 5 minutes, I got up and left. Won't go back. read more

Food is very good and I'm picky. Service was also fast. 9/10. Try the buffalo chicken wraps.

If I could leave 1/2 star I would. -0/10 recommend. Waited hour and half to get a table. The sliverware was all dirty. The sweet tea was un drinkable. The waitress never refilled drinks or take up plates. Some of the food was cold. Steaks didn't taste good. Waiting and waitin and lot more waiting. Then there was something floating in one of beers. No enough dressing for the salad. Took forever to pay. Needless to say won't be going back!!!! They should be ashamed! read more

Our family went to Cheddars 5/18/2022 for my son's 22nd Birthday Dinner it was 9 of us the waiter was training they were exceptionally great the food how ever was HORRIBLE I will never go back the being out plastic silverware for you to use the chicken fried steak was tough the croissants were cold my experience was not good and I will not be visiting EVER again... 2147 N Germantown Tn 901-380-1119 read more

The food was very good but the service was slow after we got our food !!!! Had to find another waiter for refills probably won't be back in a very long time read more

Cheddar's Scratch Kitchen - Burger and fries - American Near Me - Cordova, Tennessee

If I could give this place a zero, I would. We had a wonderful server, Trey who tried his best to make sure we were satisfied. He worked hard! However, the manager Jose was oblivious to what was happening in the kitchen. I received some broccoli ( see picture) that was dead on arrival. The broccoli had no life at all and the manager should be ashamed that someone let it leave the kitchen. Trey did not bring it to the table, but a young lady did and she should have been ashamed to serve it. Memphis has already closed one Cheddar's and if this place does not clean up it's act, it will be gone soon too. My other picture is of the meatloaf and Jose, the manager said this was made from a recipe. My thoughts, they should destroy the recipe and start over because it is nasty! read more

Cheddar's Scratch Kitchen - American Near Me - Cordova, Tennessee

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Cheddars has really fallen off my food was horrible for the 3rd time in a row I use to love eating here it's about a 40 min drive from my house but I'll save my time, gas, and money I'm done with cheddars read more

I saw a picture of the pot pie & thought it looked good. Called in my order & was told it will be ready in 15-20 min. Got there in about 16 min. Anna was very nice & good about checking my to go order. She got me some tomatoes that was missing from the salad & I noticed the pot pie didn't look like the picture. She explained that it is cooked in a skillet & was dumped in a to go tray. I decided to taste it will waiting on dressing. It was a little cold. She offered to cook another one but I was too tired to wait. Warmed it up in the oven at home & it was good. read more

Cheddar's Scratch Kitchen - American Near Me - Cordova, Tennessee

If you want to celebrate a birthday here DON'T DO IT! On my husbands Birthday they said we couldn't light candle due to it being a fire hazard. The food was over priced. And they literally thought my Husband and I along with our 9 month old was running a sting operation. SMH They totally made a bad week worse and not better. We should have ate elsewhere. read more

I ate here last night. We sat at 8:10 Didn't place order till about 8:30 and ordered everything No soda drinks available. Didn't get drinks till 8:40 Salad didn't come till the food Food was good Waitress asked if I wanted bacon on my potato I said yes and didn't get bacon even though it was on my bill Overall the service really stunk. But the food was good read more

It was bad service and a waiter with bad attitude won't be back for awhile sad case seriously

They took the onion rings off the menu and my county fried steak was Almost all breading will not back.

My server was Davida, and she was very pleasant and attentive. I ordered the Buttermilk Chicken Sandwich and found it to be pretty mediocre at best, at first, but by the 3rd bite I started actually feeling a bit disgusted by it. It wasn't fresh-tasting, and I suspect they probably get it delivered precooked and frozen and just heat it up. The desserts cost almost as much as the sandwich and fries, by the way. This was the first and last time I will go to this restaurant. read more

My wife and I have been to Cheddar's a few times, but this time I tried the Monte Cristo. Man, was it good!! The choice of bread helped make it for me. Our waiter was prompt and pleasant - he kept our drinks full and checked often to see if we needed anything. My Monte Cristo and fries arrived nice and hot - a good sign. The sandwich itself was tasty with the cheese nicely melted and batter crispy. It was a tasty sandwich. However, we did have one item of note - we both left quite Full and satisfied. Something to remember if that is important to you. I'm just sayin'.... read more

Oh my goodness. The food was great.. The prices were even better. My mother had the full rack of ribs. When they came out she had a rack of very meaty ribs. The meat was falling off the bones. The price was much better then some of the other restaurants around at $14.00 for a rack, & two sides. I had the New Orleans Pasta. At $10.00 what I got was a bowl full of pasta, with lots of shrimp, chicken, and smoked sausage in it, with a slice of toast on the side. OMG this was yummy. The sauce had a little spice to it due to the bell peppers, which added the perfect flavor. Each of us could only eat half of what we got, so we had lunch or dinner for the next day. We also wanted to save a little room for the Monster Cookie, and boy am I glad we did. Mmmm. Before our meal arrive we saw several of the other dishes that came out for other dinners. From what we saw on their plates we knew we were in for a good meal. Chicken tenders or catfish pilled high. A mountain of onion rings on another. Our mouths were watering while we were waiting. Our waitress was wonderful. She was very quick to our table once we were seated, (of which I warn you could be a long wait, we got there at 5:15 and they were already taking names and it was a 30 min wait). She brought our drinks right out to us. They didn't get to much past half empty before she was bringing us a refill. Never did we have to ask for a refill. She was constantly checking on our to make sure we had everything we needed. For the price we had an appetizer, two entrees, drinks, and dessert, and it was almost the same price as just the entrée and drinks from other restaurants. Only thing that could have made my experience better was the family that let their son run around, doing nothing to stop him from making a distraction. I will be back to this restaurant again. read more

Cheddar's Scratch Kitchen - Fish tank in main dinning room - American Near Me - Cordova, Tennessee

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Large portions, large menu with many choices, young inexperienced wait staff. The chicken fried steak was huge, but very, very tough. Other guest with me had a chic and shrimp salad, fresh and again large portion, nothing special. Full bar, good mixed drinks. read more

Service was okay. Everything took way too long even though the restaurant is not busy: sat for fifteen minutes before anyone even came around to take our drink order, waited another ten minutes for the water to come to the table, food came after maybe twenty min (which is not that bad)... The server didn't come back around until like 45 minutes later to ask how the food was, even though we had finished eating a while ago. Everything took too long, even for the card to be swiped and brought back to the table. Say by a LOUD, OBNOXIOUS table that was being way too boisterous and inappropriate. That didn't help. See you never, Cheddars. Peace! read more

Cheddar's Scratch Kitchen - Waiting for someone to bus this table and waiting on check for the past twenty-five minutes. - American Near Me - Cordova, Tennessee

Also known as "Cheddar's Casual Cafe", this place is fairly easy to get to with plenty of parking. I was sent here to pick up dinner (take out) for 3 of us earlier this week. We ordered: -Chicken Pot pie -Appetizer sampler (chicken fingers, nachos, potato skins) -Hawaiian chicken salad By the time I arrived at the restaurant, it was at least 30 minutes from when I called the order in. They were still getting the order together, but didn't take too long at that point (although they did say it would be about 15-20 minutes). I had the salad and thought that the chicken was really good - grilled and flavorful without being over-spiced or salty. I tasted (OK....actually helped demolish) the chicken finger appetizer. I try to stay away from fried stuff, but these were excellent - not greasy and good quality. The nachos were odd; they were served like layered taco shells with cheese and meat...I tasted a piece of one and it was just meh. Potato skin was also just OK...of the appetizer sampler, the chicken fingers were the winner. Really good honey mustard dipping sauce, too. Pot pie got good reviews but by the time I got it home it was cold. No biggie - quick trip to the microwave and it was just fine. Decent place for pretty good food - and not overly expensive. read more

Was in town for my sons basketball tournament, and looking for a place to grab a quick bite, close to our hotel. It was around 9 PM and the parking lot was fairly empty. When we approached the hostess, she advised it would be a 35-40 minute wait, despite the fact there were multiple open tables. My fiancé is in the restaurant business, and I understand staffing shortages are an issue. The hostess was so rude we left and went down the road to Rocking Dough. Their staff was amazing and so was the food. I'll pass on this particular Cheddars in the future. read more

food, & service was wonder i enjoyed my meal!! Well worth the drive, we had drove 2hrs to get there!! will be coming back again..

Our first batch of croissants were so over done they could have been crouton. I had the New Orleans pasta and they left out four of the ingredients. It came out with shrimp,sauce and pasta. No sausage,chicken, bell pepper and onion. Then 15 minutes later wh the waitress came back to take my plate to the back it came out with the same cold food that she brought the first time just with the other ingredients in it. Terrible. read more

We stopped here for lunch from out of town, and it exceeded our expectations. We got the chicken pot pie and the portions were perfect. The staff was very friendly, and took good care of us. They looked to be a little short staffed, but handled it well. We will be stopping by here again next time we come through. read more

It took 15 minutes to get our drink order. After 5 minutes of waiting for server to come back we left. Service was horrible, especially for how few customers for in the restaurant read more

First time at a cheddars and I was not disappointed. Good quick friendly service and the food was good. Good flavor and ample quantities. Chicken pot pie and Cajun Alfredo were excellent. read more

Cheddar's Scratch Kitchen - American Near Me - Cordova, Tennessee

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Very good ribs, great texture and flavor. The place was clean and the servers were pleasant. We ate there for lunch and got in and out within an hour. Definitely coming back. read more

Every time we come here it's always decent. Food always comes right out (but we always get there when they first open lol). Staff is pretty friendly, manager is nice, and the place is clean. I havent checked out the bar yet read more

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Came here to eat at 3:00 on a Sunday afternoon with friends. After waiting for over 10 minutes for someone to greet us, the less than welcoming hostesses told us that there was an hour and a half wait. We thought it was strange because there was an abundance of open tables. Needless to say, I won't ever try to dine here again. read more

Food is pretty good but I've been there twice since they reopened after Covid shut down and won't go back. All employees are required to wear masks but most have them pulled below their nose or under their chins so what's the point? This happened on both visits so apparently management is ok with it. read more

I ordered crisp brocolli with a medium steak and a cup of pototo soup. I got brocolli soup and brocolli again on my plate. But instead of being crisp it was mush in your mouth. The steak was so tough i left most of it. For 18.oo steak i was expecting good. I will not come back here again. read more

I think we're just going to eat at home for a while. Another bad experience at a chain restaurant. Hadn't been to a Cheddars in about 5 years and I remembered their chicken tenders and salads were good last time I was there. So we went here on a Friday night, about 7:30. 3 of us. We were seated immediately. Booth was clean on top but had dirt in creases and on floor. Waitress came with menus to take drink order. Said she was new and apologized for the wait (there hadn't been one to that point). We ordered a soda, a kid's soda, and a beer. She brought out a water and a kids soda. About 10 minutes later, came out with beer and the soda I ordered. I ordered the combo with 6 oz steak medium rare with regular chicken tenders, baked potato, and carrots. And a salad. He ordered the combo with ribs and regular chicken tenders, broccoli, and a loaded baked potato. Kiddo got a kids meal. (entree, side, drink) We wait. and wait. and wait some more. The waitress brings some croissants which were devoured by my guys immediately. They were delicious. Waited some more. She stopped by to refill sodas. And again to say food was coming. And then again to say food was coming. Food finally comes out at about 8:45. Kids meal was right. Other two plates were completely wrong. First, no salad, which should have come out before the meal. I received a plate with steak that had a little flag in it labeled "medium well".It was very chewy from being cooked much longer than I prefer. I didn't get my potato or carrots, just a bowl of broccoli casserole. Husband got ribs, buffalo chicken tenders drowning in sauce, his potato and broccoli casserole. I trade him my plain chicken tenders for the buffalo ones, even though I had come here just for the chicken tenders. Didn't want to risk waiting another hour for them to make a new rawer steak or chicken tenders. I ask waitress for the correct sides. She says she'll bring them right out. Comes back 10 minutes later with a bowl of carrots. Just steamed carrots with no seasoning. Eh. Asks if we needed anything else. Yes! my potato and salad. 10 minutes later, she brings them out. Potato is cold and had cheese I hadn't ordered on it. My well-done steak was cold. Kiddo had finished his dinner long before I got all of my food. I don't know if the waitress was the problem for the extremely long wait or if it was the kitchen. The manager went to at least 4 of the tables around us while we were there, correcting issues, so I'm leaning towards it being the kitchen in combination with a new waitress. Food tasted fine. We got back in the car at 9:25, with most of my dinner-- the salad, the potato, the steak-- in a to-go box so I could warm them up at home. We won't be back to this location. It's not expensive food, but we paid way too much for the service we received. read more

This place sucks!! Waited 20 min to be seated and not even busy. Finally seated. Waitress walked by us, didnt even look at us. NEVER, EVER going back!!!! Absolutely rediculous!! Very UPSET!!!!!!!! read more

The worst dining experience I've had in a long time. Our sever was kind, but the food quality was horrible. We were served plastic forks and knives (plastics with a steak?!!). The potatoes and broccoli were limp, soggy and gross as if they were just nuked frozen veggie. They were out of every type of beer we tried to order, but that was handled so inefficiently, it took al an hour to complete. What a waste of time and money. I will not go back to cheddar. read more

Literally the worst experience I've ever had a cheddars I've been here for an hour and a half and still haven't gotten my food. I've gotten no refill. Now given my family received their food...COLD! Now I get to go home hungry... Do better guys! Do better! read more

Literally the worst service ever. I've never felt so ignored at a restaurant in my life. My mom and I walked in for lunch, were seated, and were ignored for half an hour before the manager came by and asked if we needed anything. Ummmm yes we do??? We need drinks? Bread? To order our food? IDK MAYBE A LITTLE ACKNOWLEDGEMENT OF OUR EXISTENCE WOULD BE GREAT!!!! Screw this place. read more

I ordered food to-go for my family twice at the Cheddars 2147 N Germantown Pkwy, and I stay 10 or more minutes away the food was fresh and hot. I had everything in the order as well. Thank you for the good service. read more

I'm just reading the 2019 reviews. It is hard for me to conceive the negative comments written. Each time I've been to Cheddars, even when I had to wait, service was good. I would agree that the bathrooms need special attention. So far, I have no other negatives. Cheddars is a welcomed change from the normal restaurants and fast food places. G. Morris read more

I can't believe this place only has three stars. Silverware was clean. Server was attentive. Food was enjoyable. You can't really ask much more for the price. Great value!!! read more

The best part of the meal was the patio and the water fall. Sangria was awful. It was separated and had cherry steams and seeds floating in the bottom. Was shocked they brought it to the table. Had the honey butter croissants were raw in the middle. A friend ordered chips and queso with beef and the beef came after the meal. She also ordered a spiked cherry limeade and it definitely lacked the spiked part. We sent it back. Fast food wood have been better at this point. Save your money. read more