I have been going to this dry cleaner for years for both dry cleaning and alterations. I have never had one single problem with either service! Now, I bring in 4 expensive dresses to be shortened and I was charged $75.00 and much to my surprise all but one dress was cut way too short! They are a stretchy knit fabric and difficult to do on my own or I would have. I have been sewing for many years and this material is difficult so I did not want to chance messing them up. Now I wish I had done them on my own! I get them back and they are all the way above the knee! The only one she did not screw up had a liner in it and she hemmed the dress but did not touch the liner so the liner was showing below the dress! They fixed that one. I brought them back and he tells me they can "stretch" the dresses as long as I want them! REALLY?? Do I look that stupid?? I figured what do I have to loose? They already ruined three of the four dresses at this point! So, that was Monday! Today (Wednesday) I go in to pick them up and they are still too short! He starts yelling at me, yes yelling..no exaggeration, like this is my fault that his wife is not the seamstress that she used to be! Unbelievable, and then he said "I don't care"!! I swear to the heavens above he said this to me! No offer to refund me or anything. He does not care! So remember when you take your favorite clothes here to be altered or cleaned...the owner said "He does not care"! read more

I live around the corner so I used to go here often, however, after one to many botched jobs and ruined cashmere sweaters/lost buttons I walk to a new joint that actually cleans my clothes without tearing them to shreads. This place is super cheap but, there is a reason for it. read more

I really like this place! The people who run the shop are very nice, prompt with returning items and affordable. It's also a super convenient location for me. Thanks for keeping me spiffy, Chestnut Street Cleaners! read more

Clothes smelled like they were cleaned with sweaty steamed water. Will not be going back.

We have been going to these cleaners for the last three years for wash and fold and dry cleaning services. They have same day service for wash and fold and have washed everything from jeans, jackets, to couch covers, and sheets. Unfortunately, this last time, they lost our sheets but they took full responsibility and paid for our replacement sheets. We appreciated their service and have been recommending them to our friends and neighbors now! read more

Not all dry cleaners are the same. I've had too many mishaps with a few of them in my day to know better. However, it's kinda hard to know which ones won't mess with your stuff until it's too late! If you live in the area, then I recommend this one. Ownership/management has recently changed and the new owners decided to enter the technology age and actually bought a computer. No longer do I have to say "No, it's not Justin. It's like Justin but with an 'e,'" because their computer already knows that. And they also accept credit cards/debit cards now. (just a side note: the former owners always did a good job but they were not interested in making things easier for the customer--envision using composition notebooks (a la 6th grade English class) to keep track of all the orders and customers) They are really quick and can, for a slight fee, have it turned around for you that day. They also do alterations--although I've only had them do minor stuff like reenforcing a hem or reattaching an eye hook. For my major stuff I go to San Francisco Tailors. And of course they launder stuff for you, as well. I suggest going light on the starch though. read more

I've been living right across from Chestnut Street Cleaners for 2 years now. They are unbelievably cheap & have always done an awesome job. Its gotten to the point that sometimes I'm too lazy to do laundry in my house so I bring it over there! I highly recommend them. Plus, they are incredibly sweet & very attentive. read more

I live down the street from this place and they are the best! The service is incredible, always an extremely warm and friendly welcome and they do an excellent job with everything. I have dresses, pants, shirts all hemmed to perfection. read more

I have been coming here for about 5 months now. My girlfriend and I live just down the street. I am extremely happy and impressed with their service and quality. The prices are super fair and equitable - I had a pair of slacks and dress shirt dry cleaned with 1 day turn around for $5. I also do bulk laundry which they charge by the pound for. In both occasions the cleanliness has been great. They are some of the nicest cleaners I have ever been around. They are very friendly and approachable. I'm particularly excited by my latest visit - they had dry cleaned a suit for me, and I told them "I need to fly, you can keep the hangers." I was going to fold it up myself and stick it into my suitcase that was there - but they took the clothing from me, specially wrapped it in protective packaging, and returned it to me. I'm very happy with the service. read more

I brought a few nice silk blouses there for cleaning and it was completes destroyed. So bad that I ended up having to throw them away. This cleaner can not handle anything nice nor anything with a design. read more

Went to them for years when it was Patrick and his mom, they may have been old school but they always did it right and never lost anything. Then they decided to sell the place, I gave the new owners a go and the guy running the place seemed pretty eager to please...unfortunately he was only on premises about half the time, the other half of the time there was an EXTREMELY combative older chinese lady who insisted everything was your fault....problem: lost your clothing Response: you never gave it to us and you are lying. Problem: stuff not ready when promised: Response: we never promised you it today. Add that to the fact that her english skills were very limited...and it was just nothing but grief. After about 3-4 of these encounters I decided it simply wasn't worth the trouble and I made that clear to the new owner who continually assured me that things would get better....they never did. Hopefully they wise up and fire her ass but until then: STAY AWAY! read more

Chestnut Street Cleaners is, without a doubt, the least competent cleaner I have ever conducted business with (it deserves not even one star, but the review won't post without it). For weeks, I used Chestnut for dry cleaning and wash and fold. The service for the former was good enough to maintain a relationship; but the wash and fold -- which is done on the premises -- was a horror. At first, it was just a few articles of clothing that went missing. Or I would find clothing that didn't belong to me. Irritating, but a price I was willing to pay (on top of the financial cost). Then the bomb drops. I leave a large duffel bag, bulging with articles of clothing to be cleaned. When I return to retrieve the wash, the bag had about two-thirds of my laundry was missing. The cashier tried to convince me that the sagging duffel bag had all the clothing I had dropped off. As he was the person who accepted the bag on the day I dropped it off, I reminded him of our comments regarding how packed and heavy the bag was. At that, he then suggested I look in other customers' laundry bags for my items. Odd suggestion, but sure enough, I found several of my items in other bags. After this discovery, I gave up in disgust. I was quite disturbed by the carefree, slovenly work habits of the employees and the refusal of the mealy-mouthed cashier to accept responsibility for the loss of hundreds of dollars worth of my stuff. The mystery is how a cleaner with a business model taken from Third World remains profitable in the U.S. Two thumbs down! read more

Chestnut Street Cleaners is a complete scam. I have had okay experiences with dry cleaners in the area, but...wow...was that a mistake!!!!! I took one of my favorite and most treasured blouses here and it was completely ruined!! Yes, there were oil stains on the blouse, which have been cleaned perfectly fine in the past at other cleaners, but somehow the shirt had dark black spots on it when it was returned..almost like burns. In addition, the chemicals they used completely faded the blouse and blotched out the color! This wasn't just any blouse and I am seriously scarred from this. I would never recommend this place in fact I would warn people of going there. After everything was said and done, they couldn't even offer to pay for the entirety of the blouse and just said it wasn't their fault and that they had been doing dry cleaning for 16 years. Ridiculous. read more

Service has gotten word over the years . Have clearly told them specific items to remove stains from and they have failed to do this the last few times . Additionally communication skills of some of the people who work there are poor . While they are nice enough people there are better places to have your dry cleaning , laundering and wash and fold done . read more

Decent prices, quick turn around, dependable work. A great perk here is that they accept credit cards, which is s convenient when they're doing a $50 wash and fold order. I only use their wash and fold services, I'm afraid to give them my dry cleaning based on so many bad reviews online. read more

Wow, I'm surprised to read the previous reviews...because I have no complaints, but I only dropped off one set of clothes: two dresses, a jacket and a pair of slacks. It cost about $24, which I thought was rather reasonable. My younger brother had an rush job and they cleaned his suit in the matter of hours and I feel like it only cost $7 or $8...pretty impressive. And...this is literally doors away from my house. I hope all of the problems other yelpers had won't happen to me, otherwise I will cry if they lose my clothes.... read more

Chestnut Street Cleaners is dependable and reasonably priced. They sometimes will iron clothing that is supposed to be wrinkled or pleated, but other than that we have had no complaints. read more

Have been going here for a few months now. Excellent same-day wash and fold service (minimum of $10 for 10 lbs, and $1 for every pound over). Highly recommended for anyone that hates to do laundry but needs a reliable neighborhood service. read more

Best laundromat in the area. They cleaned my tuxedo very well. I like the atmosphere, it is so clean. I have used their service for around five times and I am extremely satisfied with their service. The prices are cheap and the turnaround time is great. read more

I have been using them for the last 3 years and they are great and very low priced compared to others. Even after I moved off that street up in Pac Heights, I still take my clothes down there because it's much more affordable and they can do same-day pickup. read more

the rating is actually NO STARS!!!!!!!! but there has to be a star rating in order to post my review. consider this a WARNING ... new cashmere sweater - RUINED!!!!!!!!! went to pick up the sweater and it was was covered with pills and was missing some buttons. i'd understand the pilling if the sweater was at least a year old but c'mon, i just got it this past christmas AND i don't wear it daily. i mentioned both to the person there and they said i bought the sweater in that way. yeah right, i bought in a ruined sweater to be cleaned. anyhoo, i bring the sweater home and the body of the swater is shorter and the arms tighter than before - WTF?!?!?!? i am pretty sure they WASHED my sweater in WATER. y'know if i wanted it washed i could've done that at home and wouldn't be soooooo freakin' annoyed. and good luck asking them to get rid of the double creases THEY put in your dress pants!?!?!??! WHATEVER, i'm never going back and spreading the word. $$$ because i had to pay for the subpar service AND because they totally ruined my sweater. read more

This place is great. I'm not sure why it's only ranked as three stars, they have never messed up anything for me and I've been coming here for 3+ years. Very affordable and super quick turnaround time. read more

The reviews would help even more if they named the optional dry cleaners people have found to work better in the area. (I could use this, as I am new to the area) read more

Geez, I don't think I have ever imagined that dry cleaning 4 pieces of clothing could create so much drama. So, I walked in with 4 items to dry clean: one dress, one pair of pants, two shirts. 3 days later on a pick up day I got back two shirts and a pair of pants and was told that my dress was "misplaced." I was then asked to fill out a form with detailed description how my dress looked like. (the entire time staff acted as if this was totally normal) After I filled out the form and inquired what exactly happened to my "misplaced" dress, the woman began screaming as to "wtf, why so much attitude, go away and come back in 3 days, we will find your stupid dress." At this point I wondered if the woman was a candidate for a psychopath clinic....Anyways, after 20 more minutes of trying really hard to understand what that bitch did with my dress, I left because she began to drive me crazy with her constant repetition of the same phrase "go away, come back in 3 days." So I left...3 days later I came back and that psychopath woman gives me a dress, but it is NOT MINE!! 30 minutes later I was still trying to explain that bitch that it was not my dress, but she kept repeating like a broken record "but it meets your description on this form." So to make a long story short, you are better off walking an extra block to another dry cleaners place unless you are prepared to pull your hair out everytime you come over to pick up your dry clean... read more