We had Chicago Roofing Solutions out to replace our roof. At the first rain after the installation, a leak developed in the wall immediately under the new roof. When they came back out, they said it wasn't their fault and I'd need to pay for a contractor to come out, open the wall and determine the leak. Two independent contractors identified it was because Chicago Roofing Solutions didn't properly seal the new roof to the scupper box, resulting in thousands of dollars of damage. They refuse to reimburse for the damage, actually gaslighted me saying it was my fault for bringing in a contractor and stopped responding when trying to discuss the situation. They were fine until something went wrong and then it cost me thousands for their mistake. read more

We contact Chicago Roofing Solutions to come out for an inspection and fix any issues. We were given a price, and then they found various problems. So we paid them to fix all the issues. One of the things they did was tale the flat roof coping off to put a membrane under. It seems simple enough; coping comes off, then goes back on. This was 2/23/24 (winter in Chicago). Fast forward, I noticed moisture behind my walls in the area where they worked. I contacted them to come out, which they did on 7/23. They wouldn't bother to get on the roof to look and said, if you don't have water damage on the ceiling, it's not the roof- and they left without looking at it. You could see the coping was pushed back from the ground, not covering the entire parapet wall. I was told it was fine. A few weeks later, I started to have black mold and yellow water damage staining on my ceiling, where they removed the coping. I called again and related I have water damage on the ceiling now. They came out, and this time, they went on the roof. I again mentioned that the copings looked like they were set back further than they were, and it looked like the face brick was exposed. I was told again that it's not the roof, that everything is fine, and that I should contact a general contractor because it's not the roof. After he talked at me, giving me a bunch of stupid reasons it's not the roof, I asked him to leave. He proceeded to call my husband to see if he wanted to talk about it. Maybe if a man had pointed out the coping, he would have acknowledged it. So, I contacted two other roofers and only told them someone was out to do work. Now I have mold and water damage. BOTH of the other roofers said that the coping was NOT installed properly and was sitting too far back, allowing water to get in between the coping and the face stone. After the shit job they did, feeling disrespected as a woman, and their flat refusal to admit they made a mistake, I wouldn't even think of letting them do work on my home. I'm paying someone else $2000 to fix the coping, and then I have moldy drywall to replace and paint. read more

I over 4000 worth of work done they don't fix my roof. the people who come to my house are not the people in all of the photo they didn't do the work all of the good review are from the old company read more

Chicago Roofing Solutions is not accurate. They should be called Chicago Roofing Sales. I had $3000 worth of work done to stop two leaks. Work was done, but neither leak was fixed. The problem wasn't the work or the workers, but the lack of proper assessment of the issues. They are supposed to be the professionals, not me. Why didn't they properly asses my issues before making a sale? They had no problem taking my money, but refuse to take responsibility for not assessing the work that needed to be done. Essentially I paid a lot of money for work I didn't need. I have asked for a small refund to go towards actually repairing these issues that has been completely not acknowledged. All I can say is do more research and get a second opinion before hiring this company. I chose them based on their good rating and that has proved to be a frustrating and expensive mistake. read more

John and his team were great. Highly responsive and they did a great job on my flat roof which had some storm damage. Very, very responsive and fair pricing. All around 5 stars and I will be referring them out to my clients and friends. read more

Chicago Roofing Solutions did a top-notch job finding and repairing an insidious leak in my steep, three-stories up shingle roof. I was really impressed by: -Response time in both evaluating and estimating the job then in making the repair. At the height of roofing season this summer they completed the non-emergency work within a week. -Awesome that they provided pics of the work they completed as well as a chimney masonry issue we need to keep an eye on (they don't offer masonry service so very helpful and unexpected). -Reasonably priced - not (crazy) highest nor (unrealistic) lowest, rather a good price for their solid reputation on Yelp and other review sites. - Leak is completely resolved. The one thing that would've made this five star is if work crew had let me know when they were here. They came, worked and departed cleanly and quietly which is great but I like knowing when workers are here just in case of anything unexpected. Definitely calling Chicago Roofing Solutions for all future roofing needs! (Actually going to call them now because of a garage leak. It never ends....) read more

John responded to my inquiry right away. Gave me an estimate , and in a week the work was done in a timely fashion. The crew even accomadated my request to come an hour early. Had two other estimates. The other companies stated job too small, and could get to it in 6-8 weeks. I definitely recommend using Chicago Roofing Solutions. read more

We had a fantastic experience getting our roof work done with John Miller and his team. I had a leak in one part of my roof and was considering getting a basic repair or a longer term fix. After getting a 3rd party to inspect my roof, the result was a series of potential repairs to increase the longevity of our roof and general maintenance. We talked to a few roofers/roofing companies and felt like Chicago Roofing Solutions was the best option based on price, responsiveness and knowledge. John took the time to walk me through a few options, was very patient with my questions and was extremely responsive. His crew was professional and respectful of our home when adding a new membrane. They completed the job on schedule and according to the timeline they set. I would recommend CRS to anyone getting repair work done to their roof. read more

John was one of the few companies in the area that would even accept new business now that the weather has gotten better. We had a leak in our garage and needed it fixed. Initial contact and response: I reached out via yelp for a quote and received a response within a few hours. I called them at their request to discuss the issue. Assessment and quote: John scheduled someone right away. They came out a few days later to fit our schedule. I got the quote the next day via email. Cost: This was in line with others in the area and general online research. Day of the Job: John showed up on time and quickly got to work. Took about 90 minutes to complete. Afterwards he showed me pictures of the damage and then what he did to repair it. He was friendly, professional, and communicated at every step. Overview: I'll definitely use them the next time I need roofing services. By far one of the best experiences I've had with contractors in the city. read more

John Miller and his team did an amazing job on our roof for a 4 unit condo building at 653 W Belmont. The maintenance was 2 years overdue, and it showed. John's team put in extra hours to ensure the rubber roof and membrane were secure. They identified damaged joists and plywood and replaced those immediately (and communicated timely and accurately). They also identified that the parapet coping did not have membrane extending underneath the coping. They added this couple feet around the entire parapet. John also reminded us that we should be caulking every year (rather than waiting for a 3-5 year maintenance job) which we will do to extend the life the roof/maintenance. I can't thank John and his crew enough for the job well done. We will use him forever. read more

We've used Chicago Roofing Solutions twice for two different roof repairs. John is an attentive, thorough, reliable roofing expert who assesses your problem, helps you understand your options, and executes effective repairs. He also offers a very competitive price. We'll continue to use Chicago Roofing Solutions for any of our future roofing needs. read more

During a recent storm, we were pretty disturbed to find that it was raining both outside and in our HVAC closet. And because we're part of a 12 unit HOA, I knew that in order to get things moving and approved quickly, I needed to do my research before I would be able to get the board to approve the cost to fix the roof. So in the course of the following day, I had a total of 5 different roofing companies come out to diagnose the issue and quote me for the needed repairs. After 5 detailed quotes, a bit of research, and a consultation with an architect who lives in the building, Chicago Roofing Solutions was the easy pick. John Miller was quick to respond, quick to give me a fair quote, and quick to answer all my follow-up questions with honest detail. His proposal was easily the most reasonable and well-grounded, and we ended up fixing the main issues and doing some preventative maintenance work before things got worse in other places on our roof (it's a 125 year old building). The work itself was scheduled and completed quickly (a huge relief given our leaking closet), the team was incredibly professional, and John gave me updates, pictures, and details all along the way. Within our HOA, we're all relatively new owners, but it's nice to know that we have a go-to company and a go-to expert in John that we trust for all of our future maintenance, repairs, and questions. read more

Discovered Shingles missing from roof John and his company was in contact with me almost immediately....they showed up the next day and repairs were done to our satisfaction read more

I highly recommend hiring John and his crew! We had four other estimates to repair several leaks on our front porch and chose CRS for the most thorough assessment at a very reasonable price. John was professional, personable and his team worked efficiently. The finished product is fantastic and John stands behind his work. I wouldn't hesitate to hire them again. read more

John Miller and his team at Chicago Roofing Solutions are amazing. We had a leak in the house and they came out in a very timely manor and fixed it. The whole crew was extremely polite, very professional, and patiently willing to answer all of my questions. Their work was stellar. I would highly recommend them! read more

John has come by to fix problems with my roof at least 3 times in the past few years. Each time he is polite, punctual, and extremely professional. It's very nice to have a roofer that I trust. read more

Contacted Chicago Roofing Solutiobs for an estimate two times. First time John never returned my call to schedule an appt. I called again, because they had good reviews and I really wanted their input. This time John scheduled an appointment, but never showed up. When I called to ask why the lady said the appointment was cancelled because of the rain. I am looking out the window as I am talking to her, it was overcast, but no rain...duh...other contractors have come on days that were overcast or even misty. If you're too busy or don't want to come to my neighborhood, you can say you are not available. It is very inconsiderate to have someone waiting (arranged schedule to accommodate John) and then not show up or even call. Very disappointed in Chicago Roofing Solutions. read more

I called in the middle of the week for an appointment to come out for an estimate. Appointment was made for Saturday morning at 10am. Was a no show/no call. Oh well, plenty of roofers to pick from. read more

I have to say, John was very understanding in terms of affordability. I was open and honest about what I could afford and John went on to do what was more than necessary. It was indeed above and beyond my expectations. Thank you John for being generous. The roof will stay dry now thanks to a great job done. God Bless read more

I couldn't be happier with the work Chicago Roofing Solutions did for me! I shopped a lot of companies, and it was clear others were not the same quality or were way overpriced. Jon did a great job explaining everything and talking through it with me in a simple way that made sense. I felt comfortable they'd do high quality work. Now that they've finished and I saw their work, I'm positive I made the right decision and that they didn't take any short cuts. A few things popped up during the job (extra decking repair needed, rafters replaced, etc.); nothing huge but a few extra things. They did an amazing job with that and didn't nickel and dime me. Their overall price was competitive. Even better, they schedule you every 5 years to come back out and do maintenance (I think there's a cost to it but assume it's reasonable). This made me feel like we're in it together to make the new roof last as long as possible! read more

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We had such high hopes for this co. because of the reviews, but not a good experience. We called these guys. They came out. Never received the quote. We called asking for the quote a week later. They apologized. Still no quote weeks later. Bye. read more

Thank you! CRS, for repairing my roof leak. This company was very honest they provide before and after photos and the price was very reasonable I would highly recommend this company to anyone. Thank you thank you thank you! read more

CRS did a great job finding a really crappy leak on our roof after last winter's polar vortex shenanigans. I had to call them out on a weekend; their inspection of the problem was professional (even took pictures so I could see the damage up top and not just "taking their word"), and then photos upon completion so I could see that a good job had really been done. They worked quickly and in between rain storms the previous day and only took about 2 hours to complete the work. And, most importantly, that room has been dry since they finished. Really appreciative of their professional manner and experience. (this was South Side Chicago, btw, not San Francisco; had trouble changing settings) read more

John and his team do a great job. I use CRS frequently and just had them out to do some more work at my building. John is thorough and I always like catching up with him. Give CRS a call for all your exterior needs. read more

During a Saturday evening thunderstorm a few months ago, I noticed water dripping through our ceiling light fixture. Not good. I called CRS and John and his team came out in the middle of the night to put an emergency tarp on the roof - at no cost. Once the rain subsided, he came out again to assess the situation and said we had roof damage due to a faulty skylight. John and the crew replaced the skylight and roof at a price much lower than other companies we received proposals from. Additionally, we also had a separate flat roof that wasn't flashed correctly. John pointed this out during his visits and we had CRS re-flash that roof as well. Everything looks great and we have had no further water issues. I highly recommend Chicago Roofing Solutions for their great work, rapid communication, and fair pricing. read more

I contacted Chicago Roofing Solutions to get a proposal on work suggested after a leak we incurred post polar vortex. John came out when scheduled and spent his time looking over our roof. However, even after four attempt to request the proposal he promised we never received one. I understand if you do not want a job or think there are more urgent places your time is needed but communicating that to prospective customers is the respectable thing to do. We all have busy schedules. read more

Initially, their work did not repair the issue I was having, but once the owner learned I was still having problems, he sent a crew to repair it within 24 hours. I appreciate his responsiveness and willingness to stand behind their work. read more

Love these guys! This is the second time I've had them come to fix issues with my roof (unrelated issues). They were very responsive and came to check out the issue the day I called and were on time, friendly,m and knowledgable. The day they were scheduled to come fix the issue, there was inclimate weather and thye stayed very comminicative with me troughout the day and pushed ot get everything done before it started raining. They really understand their clients!! Highly reccomend these guys for any work needed to be done. read more

We had a leak that was causing significant damage to our interior during heavy rain storms and none of the other roofing companies were able determine the source of the leak. John and his company came out time and time again until they were able to determine the source of the leak. Our problem has finally been resolved thanks to John. Awesome customer service, high integrity and true professionals. Highly recommended. read more

John and his crew came out and completed the job in a day and half. They even threw in a few extras for no additional charge. CRS is professional and up to date with technology. They sent paid invoices via email. I look forward to working with them again in the future. read more

Chicago Roofing Solutions was the ONLY company that pursued finding our roof leak and fixed it when four other companies would not. They are honest and reliable and we will recommend than to anyone we know. We are incredibly grateful for how they treated our family with young children and repaired our home. read more