Go to other CFA locations if you're a LEO. They expect for you to be in uniform and a patrol car to provide the LEO discount. Also, with the spill about LEO policy, they forgot to include my orange juice. Slow service and missing items. read more

Chick-fil-A - They have awesome dog treats at the drive thru! My puppy thoroughly enjoyed the friendly customer service & the treats!! - Fast Food Near Me - Atlanta, Georgia

My friends and I stopped here while on a road trip to Nashville. The parking lot and drive thru are really small so it's hard to navigate but this was the fastest Chick Fil A I've ever been to. We had two separate orders and we pulled right up to order. It was exactly 2 minutes from the time my card was scanned to the time we got our food. There were multiple cars in front of us and we had a pretty complicated order. Stopping here only added 4 extra minutes to our drive. As for the food, it was just as good as any Chick Fil A! read more

Great counter service Food was hot The time to get was quick Bathrooms clean Some tables & chairs needed cleaning Will be back read more

very efficient drive thru. we were in & out so fast. the food was good and they didnt forget any sauces or drinks. our order was made perfectly. read more

Chick-fil-A - Fast Food Near Me - Atlanta, Georgia

I've grown so, so weary of Chik-Fil-A Howell Mill substituting their "spicy" filet for the regular filet that I ORDER and PAY FOR! This location has gone to the dogs! I sit in Howell Mill (Hell Mill!) Rd. traffic, I waste time, pay top dollar for my food, and then have Chik-Fil-A give me what THEY want me to have? Here's the scam! Breakfast ends at 10:30. They are cheap and don't want to throw away food. At about 10:15, they throw whatever they have left at the customer, knowing that, when he discovers the error, breakfast will be over with and the customer will either eat it or throw it away! Not me! Now, I've put you on blast. If I wanted inaccurate orders, I'd patronize Wendy's. Vining's is not much better! They'll pawn off a spicy chicken sandwich off if they think they can get away with it. Not me! You want my money, you give me what I order or I "cancel" you, and tell the world why! One more screw up, and I'm gone! read more

I can't believe it's that difficult to complete a simple order as one sausage burrito with one Chick-fil-A sauce and they didn't give me my Chick-fil-A sauce. They gave me two jalapeño salsa which I don't eat and you want higher minimum wage. You don't deserve it if you can't complete a simple order. read more

Friendly employees, skip the drive through line for faster pickup. This location is off Howell Mill, near 75-N and always busy. There is usually a long drive through line and even spilling out the parking lot onto Howell Mill. The employees are often out there directing traffic and keeping things moving. We always mobile order and run in to pick it up. Employees are wearing masks, the inside is not available for seating, to-go only. Food is up with typical chick fil a standards, hot and tastes fresh. Tried the new grilled spicy deluxe sandwich. Tasty, has a little kick but not very spicy. Never had an incorrect order here, even requested sauces, etc. This location is undergoing a complete knock down renovation and will be out of service for a while. read more

Chick-fil-A - New grilled spicy chicken sandwich - Fast Food Near Me - Atlanta, Georgia

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Howell mill road is always packed and congested most of the time, so we always do Mobile order in advance and pick up the food in store. It's just a lot easier and faster. Staffs are always friendly here and the food just taste fresh and hot all the time. Nothing to complain and it's our go to spot for fast food in west midtown. read more

Chick-fil-A - Chicken Chick-fil-A- Deluxe Sandwich - Fast Food Near Me - Atlanta, Georgia

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Y'all, This Chick-fil-a is wild. There are no more than 16 parking spaces and four of those are occupied by unaccompanied Chick-fil-a delivery vehicles. Two spaces are handicap designated, leaving patrons with roughly 8-10 parking spaces. If you are lucky enough to source a parking spot, you'll arrive to a cheerful greeting from Ms. Linda. Ms. Linda will gleefully share with you that she was "gifted the dining room" She is the shining star of this location. She is also the hardest working. After placing a mobile order or dine-in order, you will hear the front counter shouting your name when the table number is clearly marked on the receipt. "We were calling your name!" they share. Correct, I was at a table waiting. Ms. Linda is in charge of refills, but in the event you go to the front counter to get a dessert or a refill after your meal.....The front counter is manned about 50% of the time and the other 50% you are just left standing at the front counter waiting for someone, anyone..... You'll see a member of management sitting on a stool in the back. I asked for a refill and the manager delegated it to a hard worker named Will. Mind you Will is doing everything, I saw him on my way in running in the parking lot. Physically running to please customer. Another interesting addition is the manager meetings. Three to four members of management will sit at a table in the dining room while the front counter service is sinking. It's a strange hierarchy here that gives me a 1960's vibe, perhaps that is because this location is on the cusp of the Buckhead line. If you aren't in the drive thru, you are a second class customer at this location. You would probably receive faster service going through the drive through and coming inside to sit down afterwards. With no manager in sight, all their efforts are focused on the drive through. Do not leave without checking your bag. I can't eat these grilled nuggets without a fork , but it always seems to be missing. Order a soup, they will forget the crackers. Stay alert. read more

This Chick-fil-A on Howell Mill Road in Atlanta is an excellent Chick-fil-A location that is ready when you are in the area and need to make that stop. The location is very convenient and easy to get in and out of with exactly what you need. I have been happy with all of the purchases that I have made from here. read more

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This locations was in the middle of everything but note the parking lot is very tight! The do everything manual from order taking to handing you your food with someone standing outside the drive thru window - I won't knock them for that setup too much. They were very friendly and very fast. The order takers knew the menu super well which helped ya make quicker decisions. Food was hot and tasty as usually and I'm glad to slid through here for a quick bit back to the suburbs. We are Chick-fil-A fans so :) read more

first off, we went through the drive through and the guy was not in the mood. he had such a bad attitude towards us. then, we wanted two spicy chicken sandwiches and one plain and other regular, two fries, one juice and one diet coke. he went over it and it was all right. they got our drinks and fries right but, they got our sandwiches wrong. they gave us one spicy and both with pickles. i'm allergic to pickles. we told him that and he said that he would make sure it doesn't have pickles. the place inside looked pretty relaxed though. it looked clean. we then called the manager about it and we had two days to go over there and get our order again but for free. read more

If they aren't getting my order wrong it's hair in my food. They really have to start paying attention to what they're doing. I really like Chick-fil-A and it sucks that one is across the street that I can't even go to. read more

Chick-fil-A - If they not getting my order wrong it's hair in my food - Fast Food Near Me - Atlanta, Georgia

I love chick-fil-a with all my heart, have been eating them my whole life. Never had to leave a review on ANY of them from any state. Even worked there as my first job... But this one here... no. Disgusting attitudes, zero regard for customer satisfaction, unfair, unfit, unorganized, & unprofessional. Speaking of employees and the managers above them. None of that even goes hand in hand with the brand. I'm hoping CFA gets wind of the numerous terrible reviews and decides to make a change. read more

When you walked to Chick-fil-A on Howell Mill Road please be prepared to wait at least 25 minutes even if you make your order on the mobile app. When you walk in it's very clear that the condiments area needed to be restocked and the back of the counter had all the cups and the syrup they're as though no one cleaned up behind themselves and the condition of the store was not pleasing to the eye for the customer. When waiting for my order to come out I received my order three separate times not together first my Parfait then my coffee. I had to remind the individual that I was still waiting for a sandwich. when I received my sandwich it was cold and I asked could you please remake. I ended up being the last person at the front counter to receive my entire meal this type of customer service has to be addressed this was not a good experience at this location and I eat at Chick-fil-A on several occasions. Thank you Kayla for doing your best in the restaurant business industry I appreciate you but you need some help at the register you cannot win the championship game alone. read more

I love Chick-fil-A eat here all the time but I have been to this location multiple times i work all over but this one is most convenient and every time have the worst experience rude people, cold food just to get anybody attention to order food takes forever never been to a slow or more ridiculously rude please please Chick-fil-A. I love everything you guys do but can you please do something about the store? I give them one star I would give them a negative stars if that was available. read more

Visited this location recently and the chicken sandwich just didn't taste the same it was more chewy and hard to bite kind of put me off of chick fil a for a bit read more

I visited this place for the first time on September 17th, and my order was incorrect. I reached out to John, who advised me to return to retrieve a replacement order within 48 hours. Upon returning, I did not receive my corrected order that john said I would get. Throughout the process, I was overly questioned, which was fine, but it appeared they were slightly pushing me away, which was endearing. Marissa, the director, emerged shortly after, and was prompt in stating that she wouldn't replace the entire order, despite what John had mentioned, which I had relayed to her. She dismissed it, claiming she couldn't do so. As someone working in the food industry, I prioritize my customers' satisfaction. If they're unhappy or have issues, I address them swiftly. Marissa, the director, seemed eager to conclude the conversation abruptly and in a dismissive way. John was very polite and handle the situation on the phone professionally, I wish he was at the store when I came and maybe the outcome would be different. Marissa please take some online classes on how to treat your customers. As a director I expected class , respect, kindness, professionalism, and what you showed today was the opposite and not demure. read more

Covid-29 score = D Masks but some not worn properly. Gloves not present on some employees working both outside and with food! Social distancing - not really. This is the first Chic-fil-A I caught with thier Covid pants down. The others were doing a great job, sad really. read more

They can never grasp " fresh fries" this is the only Chick-fil-A that doesn't give french fries so I have to tell them and they never do it. They didn't even fill the fry carton up so I got a portion. They also gave me a drink with no freaking ice. Now if you know anything about Chick-fil-A you know they have the best ice! I was highly disappointed I guess I'll have to drive to the one down the street from now on. read more

Stay leaving sauce out of bag and nasty food. Called and manger is very nonchalant...,.

I really enjoy coming to this location to be serviced by Isiah. He's always so personable and efficient! He knows me the moment my yellow Jeep pulls up! Thank you Isiah. This honestly makes me happiest! It's the small things! read more

I wish I could give less stars actually ; every time you walk into this chick fil A inside it literally takes 10 min before they get your order ; this happened 3 times ... mind you, I just moved out here and it's one of the few places I'm used to.. So I tried the drive through and they forgot my condiments and sauces in the bag smh ‍ it pains me to write this but this is some fucking Bullshit , especially for Chik Fil A! read more

I just want to say Ms. Linda is the STAPLE to this establishment. She is so kind, courteous, sweet, hard-working! Idk what she makes but I hope she's the highest paid. A very great woman! read more

I love chick-fil-A and I happen to live close by this one. I am on a somewhat diet, but that doesn't count. At least twice a month I feel the need to have a parfait for breakfast and a bacon, egg and cheese biscuit with hash browns. I always get their orange juice just because it is the best. If I don't catch breakfast I grab lunch and get the #1 classic chicken sandwich and add cheese. This with the fruit punch and lemonade mixed for a drink is the best. Food: classic chicken sandwich or the nugget meal. Are usually likely to accompany this with a large fry and Hi-C fruit punch and lemonade mix. Location: This location is sooo convenient because I live close by and I walk over most of the time. I love the management here and hope they keep them. They are very devoted to providing great service and keeping the Chick-fil-A service showing. I love this place!!!! read more

Is there such a thing as "live Yelping?" You know, like live blogging? If so, that's what I'm doing right now as I bite into one of the new Chick-fil-A spicy chicken biscuits. A lot of you already know the deal. One of my coworkers sent me to this web site (http://www.getspicychicken.com/) where I could reserve a free spicy chicken biscuit, so I chose the location closest to where I live and decided to pick one up on my way into work. The spicy chicken biscuit doesn't come out for another four days (January 10th), but this week, Chick-fil-A is building up hype by sending out these free invitations. The biscuit rang up as $2.25 plus tax before the employee applied the promo. The invitation is meant to be used within a certain hour of the morning, but you can really use it anytime before 10:30. I've been to this Chick-fil-A many times and it can sometimes be a pain to pull into and out of due to trafficky Howell Mill and the small parking lot. However, this morning around 8:30, the place was the most empty I've ever seen it. Service is always good to great at Chick-fil-A's and this one was no exception. I had the biscuit in my hands in a matter of seconds. I'm not a chicken biscuit expert, but from what I can tell, Chick-fil-A's biscuits are bigger than the competition in terms of both the bread and the meat. My spicy chicken biscuit turned out to be bigger than expected (almost 4 inches wide at it's widest point - haha, yes I measured it). The meat is soft and tender. The biscuit slightly buttered so it tastes good. The bottom of the biscuit is thin and a bit soggy, but no biggie. It's all crumbling apart at the end. I don't think the meat is that spicy, but everyone has different tolerances for spiciness. Spicy is not my thing in the mornings, but I'd have to say overall, the spicy chicken biscuit is a winner. Eat mor spicee chikin! #Yelp365 - 6/365 read more

They are giving half done food. My fries without salt was not done because this restaurant is built to complete fast food. Chick fil a is not a fast food restaurant. It's a SERVICE restaurant. They rebuilt the location to turn this restaurant into something that it is not. DISAPPOINTED. read more

So close to being a 5 star .... typical good chick fil a experience. Decent parking because there are surrounding businesses. Traffic usually sucks here though. I parked, went inside, placed my order with a friendly employee. Checked out the bathroom which was pretty clean. My order was ready very quickly. Food was hot fresh. My only complaint was on my second visit here I went through the drive-thru and did not receive a straw for my drink even after I asked if there was a straw in the bag. Overall a really good location. I would visit there again. Two decent experiences. Every fast food chain should learn from the chick fil a business model. read more

This Chick-fil-A truly distinguishes itself from other Chick-fil-A and other fast food restaurants in general. Due to its close location from my office. I have been fortunate enough to dine at this location many times over the past year. Each and every time, I leave satisfied and cheerful. Let me first start with the food. Every meal is cooked well with consistency. I come with a certain expression for franchise restaurants, and they meet it every time. The wait time, whether dining in or drive-thru has never been more than 7 min (dining in) and 10 min (drive-thru). What makes this more impressive is the fact that this location is almost consistency busy. Full of cars, and full of people dining in. Regardless of the traffic, they are able to deliver consistent meals in a timely manner. Then there is the staff. Each and every employee is genuinely friendly and caring. I even spoke to Bryan, one of the managers, who came to this location to be trained under this specific owner. In a rare case they make a mistake, they make up for it every time. In one instance in which they messed up my side, they apologized and gave me a card for a free sandwich. In summary, this Chick-fil-A is good as it gets. As long as I work around here, I will continue to dine here if I get the chance. read more

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This chick-fil-a has something against giving out sauces, & it seems to only be an issue when I redeem free meals with rewards. I've been consistently disappointed with the service. read more

I would not typically leave comments but two days in a row the morning staff seems to have horrible attitudes. From obvious sighs of frustration to cutting me off in the middle of order and talking to someone else without muting their head phones, to giving my total before I could complete my order. This happened Two days in a row back to back. read more

If I could become a chicken mini, The sun would shine a little brighter, The flowers smell a little sweeter. If I could become a chicken mini, I'd sing in peace and harmony And frolic for all my days. Do you want to be a chicken mini too? read more

I love this Chick-fil-A. It's super close to where I live! They're super fast and always so nice! I usually order the spicy chicken sandwich and fries (sometimes i substitute the fries to chicken noodle soup). This is no more than $8. They have a parking lot, or of course you can do drive thru! read more

So good yummy I'm sorry but Chick-fil-A is better then any fast food in my opinion totally recommend!! read more

Chick-fil-A - Yummy!! - Fast Food Near Me - Atlanta, Georgia

Customer service wasn't great tonight instead of saying I'm sorry and won't happen again a make chick fila tried to over explain why a order checker didn't check me in with my mobile order hope this feedback reaches you u could have saved words and not agitated me by just apologizing for the confusion and moved on read more

This place need to enforce all Cooks to wear Hairnets, masks, and gloves when encountering with food. Today I order a Number#1 and found a long black hair on my sandwich which made it looked very disgusting. Please do better with the staffing. Store# 00458 read more

Went to this location for a GRILLED CHICKEN cool wrap and got a wrap with NO chicken and ingredients that are not on the grilled chicken wrap. The wrap they made is not even on the menu...then went to another Chick-fil-A and they said they couldn't fix another locations mistake. read more

Chick-fil-A - Fast Food Near Me - Atlanta, Georgia

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Love this location! Very close to home and quick to prepare and serve orders. The employees are courteous and fun to chat with. I always use the app to place my order beforehand and pick up on my way home. Favorite Chick-Fil-A around. read more

Ever since they rebuilt, the customer experience has been sub par. Very few "my pleasures" and staff interactions that resemble McDonald's. Doesn't feel like the old Chick-fil-A which was very much a neighborhood restaurant. Disappointed so far. read more

I just visited this location and ordered a grilled chicken sandwich and eight count grilled chicken nuggets the cashier Jackson totally ruined the order because all I asked for was a grilled chicken sandwich and eight count grilled nuggets and a large diet lemonade he added french fries and made a meal after I told him twice not to do so and I'm on a diet and fries is so fattening don't know how Chick-fil-A is so popular when the food is so unhealthy and fattening read more