I go to all the Chick-fil-A locations in Sacramento. This one ranks dead last. Food is ok but wait times are ridiculous. I don't understand why it takes 3 to 5 times longer to get my food here than the other locations. I did a mobile order which was a water, sandwich, and fries and it took 14 minutes. At Madison is takes 3 minutes. read more

Well I liked the service but what I received from the drive through was sub standard. Ugh not going back 0 is my rating but I have to give a 1. read more

Worst service ever.The woman seemed to not know how to enter a meal that I requested. A number five grilled chicken sandwich meal. But because the menu did not receive what consisted of a meal I asked which confused her more. So I stated does it come with fries and a drink? Now that caused her to stop, turn around and look at the menu because said the menu did not say what a meal was. Finally the light went on and she explained waffle French fries and a drink. So I smiled and said thank you decline any sauce and asked for a Root Beer. Then I placed down $10.17 for a receipt total of $9.17. She entered something into the POS and then I saw a return of $1.20 which she proceeded to hand me until I told he I do not get the extra .20¢. This took a few minutes to register when I told her I gave her $10.17. The food comes. Waffle fries are tepid, with more of a mushy texture than usual fries, missing the nice crunch. The sandwich is also luke warm. Chicken flavoring is good but the sandwich because of type of bun does not provide a turly tasty sandwich. More dry than I expected. I guess I could have smothered it with a sauce however I am more of a purist. I thought the tomato and lettuce would taste good. It just didn't excite my taste buds. My verdict is I have tried this place twice in two months and will not visit again. Definately not my type of meal or taste. read more

Holy moly, this place needs some help! Over flowing trash, staff is confused out if their minds, and they are completely understaffed! Management really needs to step their game up as this Chick-fil-A falls very short when it comes to the standards that should be held!! read more

I recently went to a CFA in Fullerton, CA and it reminded me how bad our Auburn Chick fil - A is. What a contrast! It seems like our Chick fil - A doesn't even try. There's no reason our Chick fil - A shouldn't be one of the most successful in the chain-- our In-n-Out a mile away has literally won awards. Oh and there's 57 one star reviews on here for this that aren't "recommended." read more

This operator runs the most Micky D franchise. 1) The toaster for breakfast muffins has been broken for over 4 months now, because the operator can't be bothered to fix it. This sounds like the business model of an infamous Quick Service Restaurant Corporation I refuse to patronize. 2) So I ordered the No. 5 (biscuit, egg, and cheese) instead, "with sausage." Get home to find I received a sausage only biscuit. Just go to another Chick-fil-A. read more

I ordered a pickup in the dine in on my 30 minute lunch break, however when I got there the dine in area was closed specifically today and I sat there for a few minutes as I waited for someone to come outside with my food however nobody came and I tried to call the store to let them know I was there and all it wanted me to do was leave a message. So I ended up knocking on the door and a nice lady let me in so I could pick up my food. In short customer service was ok but the fact that they weren't paying attention to people doing curbside pickup orders and making me waste half my lunch break is ridiculous. Probably won't order here until the craziness dies down. read more

Worst Chick-fil-A place to eat at food was soggy and bad customer service and fries are old and taste like cardboard. Also do not do well done fries anymore. The people that work here I've heard them talking a bad about owner and how terrible she treats employees. DO NIT RECOMMEND 0/10 read more

I'm angry. I'm angry because chic fil a didn't take away my problems. In fact they added to them. Someone put a piece of chicken and one small pickle on a bun. And they sold it to me and handed it to me without a trace of irony. The chicken itself was tender yet crispy, and pumped with antibiotics. This thing kills chlamydia. Spend your money on real chicken, the kind with feathers and a beak. read more

I think this place is legitimately trying to get bad reviews.... No salt on the fries, shorted me on sauce and refused to sell me a side of whip cream. I feel like I'm being punked haha. read more

As always with every chic-fil-a ever... best fast food around. The new Mac and Cheese is super good. I love chic-fil-a. The food is always fresh, fast, and right. read more

This location is not typical of other locations I have been to. Most seem to be on point when it comes to customer service. Waited a painful 19 minutes in the drive through ordering a black coffee and a bacon, egg and cheese biscuit. There was no one else in line. Spent ALL of the time at the window waiting for the order. I could see inside there were very few customers inside. No compelling reason for it to take that long to get a simple snack. Poor planning relates to a poor customer experience. My order was not complicated. No excuse for waiting that long for 1 food item and a cup of black coffee. Ugh! read more

Went through the drive through on a Friday evening. I want to first compliment the young lady who Took my order. She was efficient, spoke clearly and was extremely friendly. She was patient, being it was our first visit. I didn't get her name, but she does a great job! I was then greeted by a Noah at the window. He was professional, friendly and efficient. Great service all around! The food was great as well. Good quality! The prices are more than traditional fast food, but I'm willing to pay it for the quality they serve. We will be back! The chicken wrap was AMAZING! read more

This is the worst location I've ever been to! Management is terrible, they have employees out in the heat taking orders with no cooling for them, and they serve breakfast filets, which are way smaller, for their lunch sandwich! I ordered a sandwich and it was all bread! I've never had this issue until coming to this location! I feel bad for the employees stuck outside! read more

The chicken was terrible crunchy no flavor the chips were raw this is the second time I went to them it will be the last

You know: The place in Roseville was pretty good...back in the 2015's when I rarely attended. But this new place in Auburn I find disappointing. The first time was good! The 2nd time as bad news. The 3rd time as 'didn't i do this already?' Dry overcooked...I MEAN DRY OVERCOOKED chicken fillet (potential is great). They don't know how to cook. Skimpy sauce. Slap-dash veggie stuff on a cold hard roll. Not cheap either. Not again folks..won't pay that much dough for a slap dash overcooked dry junkie sandwich!!! Dave in GV read more

I'm usually a huge fan of Chik-Fil-A and I love me a chicken biscuit for breakfast but it seems to me that their sandwich has gotten a lot smaller over the last few years to the point that it is basically a chicken tender on a half-size biscuit. It was fresh and tasty but nobody like shrinkage, especially when it comes to their chicken biscuit! read more

I love their food but not their customer service. Linda the manager looked like a chicken with her head cut off running back and forth from the drive through window to the front. There were maybe three people inside the store waiting for food and I waiting 25 minutes while drive through orders went before I did. There might be a rule about not taking orders on someone's computer but Linda yelled at a girl who traded her spots for a second.. I will probably not be coming back. I'll take the drive to granite bay. Not happy at all. read more

They always get my order right, quick and prompt service - especially appreciate Colins customer service in drive thru! Thanks Colin!

Disappointing meal here. Took too long, waffle fries were mush and lukewarm. Sandwich was over salted. Tables were dirty so we wiped our own. No thanks. read more

Zane ; Grandma time ; he always loves eat here! Mr. Cow was in the house; stop by our table. Photo shoots with families. We met Jamie the owner; we wish her all the best! We ate; took home food for Zane's family. Love the tortilla soup. Zane has #1 with extra side of pickles. read more

Chick-fil-A - Mr. Cow is in the house. - Fast Food Near Me - Auburn, California

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Wow. This is the worst Chick Fil-A I have ever been to. Most tables were dirty. The floor was dirty with trash everywhere I looked. Definitely not like the others I have been too. Very disappointing as I was so looking forward to having this in our town. read more

Chick-fil-A - Dirty Bathroom - Fast Food Near Me - Auburn, California

These dumbasses... I get here at 10:26am and asked Them if I could order some chicken strips, and this lady "Emery" said they are not serving lunch until 10:30am. So I chuckled and said,"well 10:30 is in four minutes, so do I just wait in the parking lot for four minutes then?" And she said,"yeah of course you could do that." So I came back at 10:29 to try to order, and she said," You can order a large fry but not lunch yet." So I order a large fry, coke, and water, and they didn't have my order ready until 10:35am and I am literally sitting there watching them get other lunch orders ready and bagged up before they got me my damn fries. I swear I run into an issue every time I'm at chick-fil-a because they hire immature teenagers. read more

i typically dont have any qualms with Chick-Fil-A... so I ordered what I thought to be glorious waffle fries with Chick-fil-A sauce... when they gave me the Chick-fil-A sauce it was literally halfway open and top it off, my fries were literally half frozen and covered in salt. I then said "what the hell" after seeing the fries and a halfway open Chick-fil-A sauce and they told me not to cuss because it is a Christian restaurant. I just left and didn't even take my food after giving it back to them back to them. i lnew i should have taken a picture of it but i was just so pissed. thanks a lot, Emery of Chick-Fil-A. read more

There is a recent recall on all romaine which I saw hours after I picked up a salad from this location. I attempted to check their online menu and their site was down. Couldn't find information anywhere if their spring mix contained romaine. Ended up tossing it out of concern. They need to be sure to disclose all ingredients and keep their site active read more

How rude!! Service today was terrible during lunch and I couldn't imagine the reason my fries were soggy and cold..

so bad! they forgot the sauces(even though they were listed on the receipt) and being that I was in my jammies I had to wait through the drive through again to ask for them, and they still got them wrong, missing Polynesian, my kiddos favorite!...10 mins later the rubbery fries were now cold, rubbery fries, the cookie was so old, dry and crunchy. I thought I was eating a graham cracker! I go to lift the milkshake out of my car cup holder and the overfilled shakes lid had not being attached so it spilled out the seam, everywhere, on my console, carseat, and self....worst part, the girl at the drive through didn't even apology for my wait when she saw me again for the sauces, didn't say anything actually. Horrible food, horrible quality, horrible customer service....oh and dont bother trying to call and talk to management, I did, it went to voicemail!!!! read more

Amazing. Kind of a limited menu considering chicken is your only option. They gave me regular coke instead of cherry coke like I asked. Kind of obvious when the workers are having a bad day. Some of them don't say "my pleasure" which is disappointing considering that's half of the reason why I go there in the first place. Whatever though. 3/5. Do better but also you're doing great. See you tmw. Funk with me read more

Everyone is so nice and has such a good vibe. Food quality it always spot on. Drive through is so fast.

The best chicken nuggets ever,the workers are so happy.it looks like a great place to work..

This place is great! I have no idea why people have left such bad reviews. They have always been prompt and courteous when I've been served. Perhaps they are used to Georgia Chick-fil-A level of service, which is hard to top. Being the closest one to Grass Valley makes it my personal favorite fast food restaurant in the area. read more

Always yummy and always friendly! A favorite spot to go with my kids as its the only fast food place in Auburn with a playground.

Great food, clean restaurant and very friendly staff. It's what I would expect from Chick-fil-A. Love this place!

tienen un malísimo problema, no atienden amablemente y los trabajadores están adentro y tardan en salir a atender, tarde 17minutos en recibir mi orden de 4 spicy deluxe y 4 papas large, es muy malo su servicio muy malo read more

Slow the person that took our order did not know how to work the computer to take our order.the culture is just not the same as the rest of the chick fil a read more

I love chick-fil-a. I come down from Redding just to get some good chicken. Place was clean and in order read more

It looks like the employees are being overworked I go to that location pretty often due to my work being close by. And a lot of the employees look stressed out I definitely catch a weird vibe. Also why are they outside in the dark or rain, not safe at all. They could get sick or injured. I feel bad for them, the manager or boss should be taking care of his or her employees. read more

Great food and great service! The food always comes out fast and the staff is very friendly. Also the air condition in awesome!

This is the nicest cleanest chic fil a I've ever been too. Super friendly staff and even the kids section is organized and sanitary looking.

Yes! Love Chick-fil-A! Great place to go for fast food / chicken sandwiches and a friendly staff. People here are really accommodating and want to ensure you have a good customer service experience. Best part is waffle fries! Ahhhhh! Those things are delicious! read more