Chick-fil-A did a fine job when I visited. The service in the car was efficient and friendly and I received my food in less than 2/3 minutes tops! My Cobb salad was yummy and I enjoyed the fries. Great location with great service! read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Aurora, Colorado

Ordered. PLAIN chic sandwich. Didn't get it. Got pickles. Highly allergic. Asked for 1 cause on the side. Didn't get it. Took 12 minutes as 5 food runners with multiple bags and drinks passed me to car line to deliver food behind me. I guess my simple order that was screwed up was too hard for Colorado chick fil a to handle. read more

Chick-fil-A - Receipt of crap - Fast Food Near Me - Aurora, Colorado

pulled up to the drive thru, the girl taking our order had absolutely no manners. then she proceeds to shove the card reader in my face without asking "cash or card," the cherry on top was that she was giving me a stank face. 1/10 service, never coming here again. read more

I just don't understand why so many people love chick-fil-a. The chicken is ok. Popeyes is way better. And that pimento honey stuff is so gross. Maybe it's just me. But I won't ever eat it again read more

Hit the drive through around 1:30pm on a Monday afternoon. Several people in line. Fast efficient order taking, got to pickup & they called our name. Everything piping hot & fresh! Got the Cobb salad (delicious, lots of nuggets), chick fil a. Sandwich & 4 piece strips. Everything hot & delicious. Utensils included. Great stop! read more

Qualify of service at this place is up and down ...mostly down . They mess up orders . They move slow and then on top of that want to have an attitude. Midday crew is decent though . read more

11/11/25-Each location due to ownership gets to chose which deals they support, and this location decided not to honor veterans on Veterans Day. Do not support locations that do not support veterans. Go to a different location that cares about those who served. read more

I stopped by for a quick lunch and I've noticed that their customer service has improved a lot since the last time I was here. The place was clean and the tables were ready for customers. The food came very quickly and it was very tasty. I ordered a spicy chicken sandwich and it was warm and less greasy since the last time. This location is one of the good ones around Aurora. read more

See all

Ok, I don't know what's going on with this branch of chick-fil-a. I ordered a chicken club meal for delivery and received the wrong sandwich. The receipt and the order sticker both had the correct order written on it, but the sandwich inside the bag was incorrect. I called the branch and they said they would give me a free meal if I drove there in person. I appreciated the gesture, but could not leave work at the time. I ate the wrong sandwich and considered the free one as a treat. I pass by that evening and received three meals instead of the single order I was to pick up. All was well. And yet, there were none of the sauces that come standard with the sandwiches. They were somewhat busy this evening, so I undersrand the mistake...but honestly, they're seldom not busy so far as I have seen and yet all these mistakes today. read more

Horrible customer service. They didn't give me all my meals, also didn't issue a receipt and when I went back they said they didn't have that order. Showed them they charged my card and the manager was rude saying "what am I supposed to do about that?" Uh how about your job. Chick fil A has always been my favorite but after a rude encounter like that I think I'll drive to another one further away. read more

Chick-fil-A - Two bags and half my order missing - Fast Food Near Me - Aurora, Colorado

See all

The only thing better than a good meal after a 12 hour shift is seeing a manager / Lead that genuinely cares. couldnt catch his name but he was not just sitting down , he was actively running out orders helping his team. Great job ! :) read more

Crazy how I had to use google translate to tell them they got my order completely wrong. Spent 36 min fighting the battle of trying to communicate in the drive through. Embarrassing read more

Love Chicken Tenders! The drive-thru is slow! I waited 20 minutes, if you are in a hurry, don't come here read more

Had good lunch with Chick fil a testing good like always, fresh and make you full. We stoping by 1-2 times a week good place to eat

I have never had chick fil a service so good. They didnt have breakfast and that sucked so we ordered lunch, and then put some breakfast in there as a surprise. 10/10 would go back amazing folks read more

Agree with others about the customer service at this location. Hate when I do a mobile order and they leave out the fries on my meal?! And I have to drive all the way back. At least they gave me the fries but the inconvenience sucks might as well just go to the Alameda location. Good thing I like to snack on my fries on the way home or else I would've driven all the way home! read more

Worst absolute service this morning. Ordered 3 breakfast meals and an additional drink. When they handed me my bag of food it seemed small so I pulled away so the folks behind me would not have to wait. I opened to find only 2 meals. Also, 2 of the 4 drinks were wrong. I pulled back around into the drive thru (behind 8 cars) when I get to the speaker I share what was missing. Finally got up to the window, I'm asked 3 times what was missing. I also try to give them back two of the drinks as I can't drink them (sweet lemonade and it's for my diabetic son). They would t take them back (I got it - Covid). They make me the first drink correctly but the second is wrong again. Then a female manager asked if so could pull around and they would bring out my order. I just about lost my patience at this point. Luckily someone there handed them the bag. No apologies - No credit for anything. I get home with ALL these drinks and my food is cold!!!! read more

Love this location! It's located at the Gardens On Havana & parking is usually not too challenging. Plus it's an easy walk from the Sprouts and Office Depot parking lot too if you're going to eat there during peak dining hours. It's always crazy busy but don't let that discourage you at all! This management, ownership and staff are all on top of it. Quick, efficient & FRIENDLY! Even if there is a line out the door or long drive thru I swear I am usually in and out under 8-10 minutes. Plus at the drive thru if it is LONG. The staff is often there with an iPad taking orders to speed up the process. The food is always fresh! My waffle fries always taste as though they just made it! I usually order the spicy chicken deluxe or enjoy the nuggets! I really appreciate the FRESHNESS of the lettuce and tomato every time. Once a year if you dress like a cow you can get a free sandwich. Plus they do cater as well! Thank you to Tate & Matt for being a great partner On Havana Street! I recently went in to purchase a large number of gift cards and Trystan was very helpful and patient with me. Even only being there 2 weeks I would have never known. She was great and would have never guessed! I had to purchase 30 gift cards. Trystan, Brittany and John were very kind and thoughtful. The transaction for gift cards flew by... All were so efficient! After the purchase and before leaving they offered me water 2 go which was very kind. Great customer service and thoughtfulness brought me back for dinner that evening after work. I inhaled my spicy chicken deluxe sandwich. Never disappointed. Def try their sauces. I do enjoy the Polynesian and Chick Fil a sauce. It is always a treat to enjoy Chick Fil A. Thank you everyone at the GOH location for your exceptional service, quality food & experience! Mahalo Nui Loa read more

Chick-fil-A - Spicy chicken deluxe - Fast Food Near Me - Aurora, Colorado

See all

Curbside pick up was fantastic! Tons of extra goodies & was ready before I even got there, magically. Much love to the friendly gal with the huge warm smile that waited in the freezing cold for me. Thank you. read more

I've been to this location a couple different times and days. For being hired within this franchise they are all so rude. Always this location. read more

Well... that hit! Order: 8 count with large coke, replace fries with large Mac-n-cheese. Cost: $18.01. Still shell shocked.

Slowest service ever- astoundingly slow! And there was zero politeness! I cannot believe how terrible of an experience this was. read more

Yesterday I received the most excellent service I have ever came across at any Chick Fil A or fast food restaurant in general. I walked in a for a pick up order and a young woman, Jorden, handed me my order. As I left the restaurant and while walking back to my car, I accidentally dropped my bag of food and it tore open spilling the contents including some waffle fries. Within seconds, Jorden ran outside to offer me a 1) a full refund or 2) to remake my meal. I thanked her but it said it wasn't necessary only a few fries touched the ground and everything else was in packaging. She said "at least let us give you a new order of fries, would you like that?" I obliged and in less than a minute they provided me with 2 free fries and a large plastic bag to ensure the same accident would not happen again. Truly amazing service. read more

I ordered mini muffins and coffee. The chicken wasn't even on the muffins and the coffee was cold. I know Chick-fil-A's do a better job than that. There is also no way to post my objections on their specific site. Not very customer centered. read more

I am an avid Chick-Fil-A lover and believe that the chicken sandwiches are better than the Popeyes, and I must say I am very saddened due to the fact that upon my order I asked my drive thru attendant for and I quote "a good amount of Polynesian sauce." For this sauce is my favorite sauce. But when I got home and opened my bag to distribute sauces and sammies to my lady the only correct sauce I got was mayo. When I ordered Polynesian, chick-fil-a sauce, and ketchup as well. I'm deeply heartbroken and my trust with the company is ruined. With out the sauce... the sandwich was also ruined. Sauce is an important thing in our lives chicken people and I demand change. Thank you, (insert "my pleasure" here) next. read more

Great Chick-Fil-A chain. Friendly staff, quick service, tasty food. What more could you want?

chick fila, the service is great: never forgets an item, and my kidddos always have fun in the playground.

The food was amazing the service was amazing I totally recommend this place 10/10 the food was hot as it should be the drink was amazing

I had an actual rock in my sandwich. The chicken was off center and the cheese was half melted on top and the other half raw and hanging off. I was hungry so I fixed the cheese and adjusted the chicken. I proceeded to eat my sandwich and about halfway through I almost broke my tooth on this rock or piece of tile... I asked for extra pickles and I guess this is what you get in return. My partner offered his extra nuggets but I completely lost my appetite after this. The girl working the drive through wasn't nice, she didn't say your welcome or anything to me when I thanked her. read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe Meal - Fast Food Near Me - Aurora, Colorado

Always the best service and food here!! Will always come back here! Currently on the keto diet and they have a secret menu and great selection for those on low carb diets! I miss my sweet tea though!! Chick fil a got my hooked on their sweet tea read more

Chick-fil-A - Grilled chicken club KETO STYLE!!! Amazing!! - Fast Food Near Me - Aurora, Colorado

Broo everytime I come up here I give them my exact order they still get the shit wrong I ask them to fix it they still get the shit wrong like what the hell y'all doing read more

Dear Christian chicken people closed on Sundays: You rock. Love, Tiffany Ok, seriously, they is something so magical about Chick Fil A and their food, I can't put it into words. I don't know if they put crack in their Polynesian sauce (or their fat free honey mustard, some of the best in the world) or if they fry their delectable waffle fries in some other addicting substance but whatever they're doing, works. My only complaint is the obvious-closed on Sundays and there aren't too many locations in the Denver area. I moved here from NC and it seemed like there was one on every corner there. This location is a great one--friendly employees who still say "My pleasure" and quick service. Quick tip, if you get their calendar you can use the coupons even if they're expired! read more

So... a bit upset with my experiences here. I adore Chick-fil-A. Their food is always hot and fresh, the eatablishment is always clean, the service is always quick, and the staff is always overly courteous and polite. The cleanliness, service, speed, and staff were all excellent. They definitely matched the expectations and standards that other Chick-fil-As set. BUT, and it pains for me to say it, my food experiences here were just subpar. I've been here twice. On my first visit (ordered with my gf) I received two very off-tasting (almost completey bland) sodas, near room temperature fries, and I was missing an entire sandwich. On my second visit, again the fries were warm but NOT fresh at all (the only crispy pieces were the small bits). The sandwich (specifically the chicken) was also completely unsatisfactory; it wasn't a cooked well nor was it hot. On the plus side, their ice cream machine works well. Overall, my experiences here were just subpar. The attention to detail on the food needs to be improved. read more

I always find it weird to write reviews on big chain companies, but there has been a couple of times where the location is just so special it deserves a review. I went through the drive through during the work week, and thought that I had my wallet in my purse. BIG MISTAKE. I had left it in my office, and by the time I realized this, I had already ordered and was two cars away from the window. 'FUDGE,' I yelled! I had spare cash that I keep for emergencies but I realized it would not cover my order. When I made it to the window, I explained and apologized. The manager was running the window and he handed me my meal and said 'no worries.' I gave him the cash that I did have, still about $2.00 short. He smiled and said 'my pleasure.' AMAZING. Now whenever I crave Chick-fil-A, I go to this spot even if I pass another one on the way. Just outstanding service! read more

Went thro the drive-thru at 4 pm today and my sandwich was cool and the waffle fries cool and lim. Just sayin'.

As much as I love chik fil a, I really hate this one! As much as I spend on gift cards and calendars this year they treat me like I'm a criminal. I have seen them give kids in the dining room a couple times. But when I asked if they wanted to give them or the books they give in kids meals to the oncology department at Children's Hospital they said no and and wanted to charge me for the books. Another problem I have with this place is the quality. My waffle fries are a little too soft even when I eat there. Also, Black Friday 20014 they gave my mom fried, burnt, unbartered nuggets. Don't bother trying to pay with $2.00 bills or dollar coins, they thought the ones I brought were fake read more

Chick-fil-A - "Nuggets " on 20014 Black Friday - Fast Food Near Me - Aurora, Colorado

If I could leave 0 star I absolutely would. The customer service here is appalling. The staff blame customers for their own staff shortcomings. I've nothing but positive experiences at chick fil a until coming to this location. AVOID if you can. read more

I think actual idiots work at this location. They forgot a few items from my order from a door dash order so I went back to get them. One of the items was a sandwich. When I got my "sandwich" that they forgot I looked in the bag and it was just the chicken!! I went back and asked for the manager. Some young kid as the "manager" explained that the buns to the sandwich must have been forgotten... um WTF?!?! I ordered a sandwich! And you forget the buns to the chicken to make it a sandwich! How is that possible!?!? Idiots! Idiots! read more

Great service as always. They straight never disappoint. They even give a dozen free sauces! Try that new peach shake

This is the closest Chick-Fil-A to my house, and I'm there just about every weekend, and sometimes more often. It's a great location: clean, good service, good food. What more do I need to say? It's Chick-Fil-A! read more