The volume this site does is breath taking. The folks who stand out side in the weather are a key to keeping things moving - hats off to process. Given the site and layout it's truly impressive to see the number of patrons. Yes it's a chain, and my pleasure is the standing phrase of the day. But service and speed are impressive with a quality product. My kids can not pass this place up! Ps we need one in Leander!!! read more

Let me first say that I love chickfila and that I was yes one of those that stood in line forever on that support chickfila day. I have NEVER been disappointed in them and for that reason have always said, I'm always down for chick-fil-a" That being said. . I have finally found the chick-fil-a that I will never return to. This was the most disguisting and worst experience I have ever had at a chick-fil-a. SERVICE: I ordered and original ckn sandwich, a spicy ckn sandwich and 2 side salads. She asked me what kinds of dressings: Blue cheese and 1000 Island. Went to the ladies to wash my hands. My fiancee tells me upon my return that they only gave him 1 salad and 2 dressings. I'd already thrown away my receipt so I had to pay for another salad which my fiancee was upset about, but I'm not gonna argue with the rude cashier. I'll just pay the $2 and change and be done with it. very ghetto store btw. FOOD: the spicy sandwich looked great, but mine, the original was disgusting. It had no coating. you k now that crunch factor you're looking for in the orig. ? nope not here/ so you had the grease still there w/ no outer coating crunch. just plain gross. I dont eat the bread so there was no way to mask that nasty taste. This cured me of my chick-fil-a craving for quite some time. Hope they make some adjustments here at this location. Till then I will be only going to the Georgetown location where I've never had any issues. read more

Wish I would've read the reviews first for this location before going. I ordered chicken strips and they had to of been seating there for like 1 month. They were gross. Contacted management and went back to pick my order up again and the picture I attached is what I received. They owe me my money back and gas for traveling to get this mess read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

The staff is always friendly and professional. My chicken sandwich is always fresh and hot. Never sitting under a lamp waiting for me. The waffle fries were fresh and hot. The buns are fresh and grilled not just given to me out of the package. Great food fresh and fast. read more

Chick-fil-A - Nuggets - Fast Food Near Me - Austin, Texas

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Love, love, and love. Chick filet tenders and spicy chicken are my favorite in any chain. I pulled into a line that wrapped the business twice. There was traffic out the "wazoo" on the roads... What the heck lets wait in line. It flowed! Take note other fast food chains!! Prompt, smiling faces polite!... and . Lemonade is one of a couple fast food chains that's fresh squeezed. Waffle fries are a breed of their own. I appreciated a person to talk to and take my order on a touch screen outside and when I rolled up to the window.. Hanged my payment and received my receipt along w food AND all the correct condiments not 2 minutes later... Absolutely blown away. I was looking for something wrong with my order, hot and fresh. Thank you staff and management. Well done. Less than 15 in the line...probably less than 10 I was impressed. Hands down. read more

Sweet boyfriend bribed me to run errands with him promising a trip for food to Chick Fil A yesterday evening. It was dark, foggy, and raining, and the drive thru line was long. But when you are amongst the masses of chicken sandwich lovers waiting in drive thru, you are practically with family, right? Anyway, pouring rain, and an employee taps on our window and explains the line was so long because their ordering system lost connection and thus people were ordering at the window. He advised us to order through the mobile app if we could. No big deal, and I started downloading the app on my phone. A manager comes out a few minutes later and apologizes and asks us if we were taken care of. At this point I was entering payment information into the app, and had our order almost done. TWO employees, including a manager, were out in the POURING rain making sure their customers were taken care of. By the time we made it to the window not much longer, our food was handed to us in the same amount of time it would have taken on a perfect day when everything was operational. Talk about efficiency and customer service! I was WOWED. It's hard to maintain excellent customer service and efficiency in a tough situation. These guys nailed it. Way to go. And the chicken sandwich was delicious, as usual. read more

I was in town for a business meeting (I'm Elon musk) since my new HQ is Austin now. When I all of sudden felt a strange stomach ache. I was quickly rushed to the hospital (I own the hospital) where I was told that the cure was a CFA sandwich, I immediately knew what had to be done... as I told my team my game plan a young lady approached me she offered to get my food through a app called door dash ? i immediately loved the app so I bought the company ( I am Elon musk) I had the food delivered to my room where I was officially cured from the disease Thopastamas Diane! read more

This place is trash. I spent 30 min in the drive thru before I even got to order. The organization and employees are garbage

Stale chicken, old mac n cheese and a poorly made oreo shake. The workers are rude and the line was incredibly slow. I was never given a receipt either, so I can't even call to ask for a refund. Hopefully this location closes down soon. read more

I am from Hutto, so I was searching for a Chick-fil-A that was actually open on Labor Day for breakfast. In the app it said that this location was open when I arrived it was closed, why wouldn't let me place the order if they weren't doing breakfast today? I tried to talk to one of the workers asking if they could let their manager know just so that I could get fixed for future reference and she's the door in my face. I expect much more from Chick-fil-A, as I was being nice and trying to solve an issue respectfully. read more

First off I wonder if this even a real location or is this some knock off version of a real chickfla...This is a night & day comparison from ANY other location in Austin or surrounding area. Went through Drive thru orders breakfast biscuits and chicken minis & chicken nuggets we got biscuits with no protein in them just bread!!!!! Called to speak with the manager, was given Thea who giggled at the situation. Proceeded to tell me they will not give a refund but will send out coupons. I am needing my refund for ChickFla basically stealing from my family. I gave them money & they didn't give me what I paid for. They are far from my house too... I told Thea that her response is "bullchit" and she said "since you are cussing I am hanging up..." Great way to piss a customer off & then hang up on them because YOU refused to make it right. I WILL NEVER GO TO THIS LOCATION AGAIN! I NEED ED CAMPOS to call me & to let him know that his location needs help & quality people that have enough respect for themselves to know how to treat other people. To add this location is for employees to socialize on "how much fun they had last night..." not working & making the Chickfla brand weak. Thea was amazingly dismissive & her grammar/phonetics were atrocious! WORD TO THE WISE: Jose is the usually manager there & he runs a joke of a fast food restaurant. He needs help on coaching & mentoring his staff or maybe he needs some mentoring himself. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

The best! An employee named ismael helped me order food through the mobile app got my food in less then 5 min despite the long line! 10/10.

I love Chick-fil-A in general and this location in particular! For fast food it is always delicious and reasonably priced. The lemonade is so good and the IceDream cones are the best soft serve ice found. Every Wednesday they have a special where you get a free order or nuggets or original chicken sandwich (it switches every week) when you buy a combo meal. We also get the calendars for Christmas which give you a yummy freebie every month. Jose, the manager, is such a nice guy! We went through the drive-thru on Halloween last year and me, my guy, and our dog were all wearing costumes. My dog Beau of course was sniffing the delicious smells and the girl working the drive they thought he was so cute in his costume that she called some other employees and Jose over to see him. Sadly they couldn't give him pets - but good job following food safety and health regulations - but Jose grabbed a box of nuggets and gave Beau his own 4-piece box!! Needless to say, every time we go back he now tries to climb out the window!! AND Jose has given him his own nuggets AGAIN every time he sees there! I told him he is my dogs new bff. The staff are always so cheerful and friendly! We always seem to be there when Jose is working and you can tell that the employees really respect him and like him as well. The store is always super-clean, the food is fresh and hot, the line gets long because it's so good but they immediately open extra registers and get everyone served quickly. Just a really well-run operation with an impressive manager, friendly employees, and delicious food. read more

Chick-fil-A - Beau loves Chick-Fil-A! - Fast Food Near Me - Austin, Texas

I love chik fil a, but yesterday I got ants in my bag when I went and got breakfast. I called to tell them to check the honey packets, napkins or chik fil a sauces, and she didn't really have any remorse. Granted, it was before 6:30am, but it was pretty gross. I hope someone sees this, or got the message yesterday to go through their inventory. read more

Chick-fil-A - Ants in my bag - Fast Food Near Me - Austin, Texas

the service is always great, but the maze of a drive through is rough. with a kiddo who doesn't love the car, it's difficult to have to go through the line with him instead of just parking at a number and having the food brought out. read more

Too many children playing around... it's not what used to be... the employees are very young don't take seriously the customer service Girls employee laughing at customers. Disagree with this location is one of the worst read more

I love chick-fil-a in general, so out of respect for the brand I'll give this location 2 stars. I've never had bad experience with a chick-fil-a, ever. That is until I started picking up from this location. Our orders to go are constantly missing items. There's little, to no sympathy shown by the staff. This is highly unusual for a chick-fil-a, they're widely known for being extremely customer friendly. With that said, I can't say I'll be ordering from this specific location again. Goodbye Tech Ridge Chick-fil-a. I have a corporate relationship with the executives at Chick-Fil-A. I will definitely mention this location next time we do business together. read more

I've been here a couple of times lately and always had a good experience. Their service is quick (when inside the restaurant, not the drive-thru) and the employees seem nice. read more

It's always a crapshoot when you come here. We tend to go because it's close and we're lazy, and sometimes the food and service are really good, but other times it's a train wreck. Sometimes the fries are cold or under-seasoned. Sometimes the fries are hot but the chicken is cold. Sometimes they forgot to leave off the pickles. The drive thru workers often get confused when you give them a slightly complex order, and more than half the time I wind up with an IceDream cone when I asked for a cup. The franchise itself is great; it's just this location that is hit or miss 3/15/17 update: AVOID THIS DUMPSTER FIRE OF A LOCATION LIKE YOUR LIFE DEPENDS ON IT, B/C IT JUST MIGHT!! Seriously, every time I go through the drive thru--even when I can look the little punks square in the eye--they get my order wrong. Every time. EVERY TIME. This last time I actually stormed back into the store demanding they fix my food, and the manager offered no apologies, comps, anything! Not even a vow for it to never happen again--but I guess that's the only thing honest any employee there has ever done, bc ain't nobody can make that claim! If you must go, be the jerk who checks the bags in front of the window people. It may piss off those behind you, but it's worth it in the long end. Seriously, tho, for the amt of stress and frustration you get there, you're better off hunting and killing the food yourself read more

The fact that this location does not have a higher review is mind boggling to me. This is THE only CFA location I've been to in Austin and they do a damn good job in keeping it the one and only CFA location I go to. First of all, the lines here can be VERY deceiving. While there may be long lines both at the drive thru and inside, they go by super fast! The MOST I've waited in line had to have been 6 mins tops. When you go through the drive-thru, they literally run out the orders to you! It's so great. They do such an amazing job making sure you get in and get out as quickly as possible. This particular location, does a special on Wednesdays where if you make your meal a large, you get a free entree. Sometimes it's a free CFA sandwich, other times it's a free 8 PC nuggets. Also, this particular location offers a 10% discount if you work in the area (i.e.: dell, GM, etc) So, all in all, this location is stellar! They do an amazing job with customer service and I always leave happy when coming here. I have zero complaints! CFA is doing it right :) read more

I started with the grilled chicken because I'm in a phase, when the order came out we were missing a fry and my chicken was very dry and chewy, tasted like it had been under a heat lamp for a while. I couldn't finish it. It didn't really bother me, because I can understand maybe it doesn't get ordered very often. So I went ahead and ordered the classic chicken nuggets thinking they'd be fresher (it was 5:30 and the dinner crowd was rolling in). But I was disappointed in the classic chicken ALSO! This chicken was also dry and chewy, really tasted like something I could poorly bake at home. SEE ONE OF THE PHOTOS. The breading was weird.. not quite the quality I've come to expect from a Chick-fil-a. Half of the chicken looked undercooked, in that the breading was a pale yellow, and the other half seemed to be cooked in old or dirty grease, there was gross black breading. We drove near 30 minuets for a chickfila with indoor seating, we live near down town, and honestly I wish we'd just went there. At least i would of gotten quality chicken. Really disappointed. Gave 2 Stars because the cashier, Goodness I believe is her name, was super kind. read more

Chick-fil-A - Dry and chewy chicken, 1/2 was under cooked and 1/2 looked over cooked. - Fast Food Near Me - Austin, Texas

horrible service and was cold the chicken on my sandwich, and when I made the complaint to the manage, she was like don't care. horrible service read more

This is my local chick -Fil -a and let me just say that if i need my fix of chick -fil -a I HAVE to go to this one. It's not my favorite location though. Each time I've been through drive thru, I've either missed the condiments that I ordered or in one case my soup. When I've gone in I've had to repeat my order multiple times because the cashier isn't paying attention. The cleanliness of the place can definitely be improved. Tables wiped down etc... read more

This is the most UNCHRISTIAN Chick Filet. The employees are so rude and rush you. They get your order incorrect and when you try to reach out to them, NOTHING gets done. Not even a response. It's been several occasions that they've flubbed up. Chick Filet usually has excellent customer service but this location is the worst! read more

They never pay attention to the order to be sure there right or correct Very disappointed in the service it's been more than five times it's been wrong. Getting something free doesn't make up for wrong order the next day. read more

Corporate needs to come in and work with this group on standards for quality and customer service. Great location, but not representing the brand. Instead of my pleasure you get anything else in between every word you say. read more

Somehow strawberry purée got from inside the drive thru on my car on my steering wheel and on my blouse and all that was offered to me was wipes to a stained top.. This should've never happened and thanks to them I'm out a work blouse . read more

On 3/15/17 Saturday night around 9:20 I decide to go for some chicken sandwiches at this place. there was a manager 2 cashier in the front . Two employees at the window. But there was like 5 customer in the line including my self . Well my turn comes . Cashier say my I help you ? And then I order the kids meal for My daughter .first time ordering that for my baby at this place so I ask the cashier is that all my choices for the kids meal ? She move her head and try to say yes that way. Wow that was a big different comparing to the SERVICE AT THE BEN-WHITE LOCATION SAY TO MY SELF . Then cashier say back to me WHY ? Well I said because there. cashier are given a warm welcome to the guess . They ask for your name . They repeat the order to you . They even offer to refill your drink at the table or ask if is there something that you need they can bring to your table . Then the cashier say to me well today we are short on people is why we are all like that. But I notice the manager JOSE was not really attending guess needs in the front he was more on RUSH trying to close some of the register at the from not sure why . I WAS ASKING FOR MY ORDER # since I don't GET ANY AND HE WAS NOT HELP FULL.'then I ASK THE CASHIER AND SHE GIVE ME ONE PLASTIC CONE FOR MY ORDER I guess JOSE maybe WAS trying to take off early but. That was the crazy situation on my second time experience at this location . Our Food COMES Ok. Like any other same CHAIN restaurant PLEASE EXCUSE MY BAD TYPING read more

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This CFA is the worst.. every time I place a mobile order, they can't find it although I have proof... just won't come to this one

Update check your waffle fries before you leave :( Waffle fries are the staple! They use to do a good job but lately they've been slacking. The food is made fresh and with love. Hardly any wait time, by the time you get your ketchup and napkins your order will be at your table within the minutes. Everyone is so nice and ready to serve you. The restrooms are clean and well maintained. I love coming to this location not only because it is close but because the service it A+ read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

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AWESOME!!! Spotless interior, not a crumb on the floor, crazy clean! Spotless bathrooms too. Even the parking lot seemed to be getting attention as there was none of the typical fast food trash blowing around like other places nearby. Very courteous employees who spoke English perfectly. Super fast to get out food to dine in customers, I thought only Wendy's could move that fast but now I know better. The drive through line was moving at a fast pace the entire time we were dining in. Best of all the food actually looked like the food pictured on the TV ads and signs inside the store. Bacon on sandwich was crispy and of course the chicken was divine. Bun nice and fresh. Lettuce green and fresh. I'm kicking myself for not snapping a picture but I was super hungry lol. Waffle fries were seasoned perfectly with just the right amount of salt. They don't ask for your name when you order, they actually remember which face goes with which order and bring the food to your table. I cannot recall any other place that can do this and they were darn accurate too. Visited during dinner rush on a Friday 7/28/17 at around 8pm while coming home from a trip to Dallas. Was surprised just how much seating is inside this place as it didn't look that big from the outside. All the condiments are out in the open, not hidden away or only available for an extra fee like other places. Getting tired of cheapskates who make you ask for napkins or extra ketchup, none of that nonsense here! The play area for children has good sound insulation so one can enjoy their meal in peace. Kids seemed to really be enjoying the play area. Almost forgot it was there except when the door was opened and only then could you really hear the kids playing in there. You know how some places when you order a water they give you a stupid tiny cup, forcing you to get up for refills? Not here! Gave me a good sized cup of water so I did not have to waste time refilling it. This whole operation is really set up with ease of use and speed in mind. Definitely coming back here any time we are back in this area again. read more

You know what I love I love a fresh Chick-fil-A sandwich covered in mayonnaise you know what I hate when Chick-fil-A runs out of mayonnaise how dumb is that get it together Chick-fil-A read more

This location was out of basic supplies. NO Multigrain Buns. NO ketchup. NO Sauses. Staff made no apologies. The staff was extremely UNFRIENDLY! Locked the doors at 10:00PM. Shut off the lights. I've never been to a Chick fill A like this. RUDE! I will personally avoid this location in the future and go 1 mile North on I35 to La Frontera. read more

One word: Pleasant I know, it's a chain that makes you crave it on Sundays, but it was my first pleasant Austin moment -- drive thru nonetheless. I order my nuggets and the very nice, accommodating order taker made it pleasant from the get-go. I was so happy to pay the drive thru dude my money because he wasn't your typical "what did she say...oh, no, did she.." background chatter as you watch your food cool off on the drive thru window. Not only the was the customer service friendly but the food was bursting with the same pleasantness. It was almost divine...they should take off Sundays for that sweetness. Their shakes were amazing as well. Kudos, Chick-fil-A, I'll try not to crave you on Sundays. read more

I was very hungry and annoyed. This worker with curly hair and a grey jacket took my order and assured me I'd get my food in no time. He noticed I was stressed and had a pleasant talk with him. He made it worth the time and made the line feel so much shorter than it was. Great customer service and I am excited to come back read more

My first-ever in-store Chick-Fil-A experience. We got 6-piece chicken nuggets (kids meals), with waffle fries and a drink. Half sweet tea, half unsweetened tea. We even changed out our "toys" for soft-serve cones. It's fast food, and it's way up north in the middle of nowhere. But it's cheap, tasty, they have a big drink selection, they let grown ups (such as we are) get kids meals, and they gave us ice cream. Makes it cool in my book. read more

The food is great when they get it right, but unfortunately they regularly mess up our order. Make sure to check your bags before driving away as they frequently forget items. The employees can also be pretty rude- this location is always hit or miss. read more

Sometimes you just gotta have Chick-fil-A! The food is reliably the same tastiness or higher at all of the franchises I've visited. My visit today was annoying. I got here just as a kids event (put on by chickfila) wrapped up. There were at least 2 teradactyl-soundimg children as I ate. Just lovely. The staff moved slowly. There was Christmas music playing. It is only 2 days after Christmas. Can we just not? read more

I stoped with my 4 year old and they would not even let him use the bathroom. Covid or not when there is a child that needs to go poop you should let him in to go. read more

For fast food this is about as good as it gets, I think. I pretty much always get the spicy chicken sandwich with lettuce and tomato and cheese. They are extremely consistent and the best fried chicken sandwich I've had at a fast food chain. The chicken has been crunchy, juicy, hot and delicious every single time I've gotten it and while the fries are not always hot out of the fryer, at least a good chunk of the time they are, and they're still pretty good otherwise. I will say that there is a distinct difference between the appearance and attitudes of the employees here vs pretty much every other fast food chain I've been to. They don't look lifeless and unhappy to be there, and are generally upbeat and noticeably friendlier which makes your decision to eat fast food not feel so depressing. Of course, 60% of the time you decide to go to Chick-Fil-A it will be on a Sunday, everytime. Anchorman stats don't lie. So, there is that... read more