Pros: this CFA is pretty fast. The service is nice. Cons: they intentionally are stingy with their sauces. When I asked for "a lot of sauce," they gave me 1 sauce per sandwich, even though I am entitled to 2. My kids love their sauce. Just give me what I am paying for. Thank you. read more

Quality control going down big time! They messed up the last two orders. Asked for chicken nuggets, but they gave grilled chicken. Just now my wife went by there asked for two salad dressings during the order. Then again at the window she asked the guy to confirm there's two salad dressings in the bag and he said yes. Got home and zero salad dressings in the bag. read more

I don't write a lot of reviews, especially not for fast food chains. But I knew I had to review this store after yesterday. This Chick-fil-A is a WELL OILED MACHINE. I pulled in around 1 PM yesterday and immediately joined the chaos of the drive-thru. I expected to get stuck in this never-ending line, but to my surprise, I was in and out in no time! Two kids were walking up to cars and taking down orders on tablets. They asked for my order, my name, and even took my payment right then and there! All I had to do was wait in the line for a minute or two and then grab my food when I pulled up to the window. They even had staff members walking the orders from the windows to the cars so that none of us were waiting behind one big order that wasn't ready yet! It was amazing. My only critique is that it was a bit overwhelming ordering without being able to see a menu. I don't go there very often. But I'm sure they would've handed over the tablet or something if I needed more information! They were all over it!! Oh, and the food was amazing. As always! read more

My favorite Chickfila location so far! This location is always clean and their service is fast and attentive. Frequently I've met the owner taking orders. It gets extremely busy at lunch and right when school gets out. Unfortunately sometimes the drive through line backs all the way out onto the main road but I think that's just a sign of how popular they are. There service certainly isn't slow. I've been coming to this location for over ten years and have never been disappointed. I would highly suggest buying the cow calendar at the end of the year so you can get the coupons each month for a free food item chosen my chickfila. There's a nice play area outside for kids as well. I don't have any kids but it seems like that would be a nice perk if I did. I've never received bad service here and you won't either. read more

This location is insanely busy no matter what time it is! I came here at 11am and the line was out the road. I was already stuck so I might as well just stayed. I went to the drive thru and really didn't wait that long. At the drive thru window there is someone outside taking your payment and handing your food. It's honestly a quick way to get in an out. I got all my condiments and my order was correct. I really can't complain! read more

Food is typically, very obviously hastily prepared. Biscuits falling apart, thin meat parties, undercooked nuggets three times larger than they should be, etc... but that's no wonder as this location is so chaotic and busy.I've personally seen three car accidents caused by the backlog of drive thru customers spilling into the road and even through intersections. All that said, the staff is great and once you're in line, they move quick, but honestly this location is a traffic hazard because of the amount of people that go here. read more

I had the great experience at this location over the past 6 months. They provide great customer service. Food is consistent and food handling for Covid-19 precaution is at best. Chic-fil-A is my top choice for fast food. Thanks for providing great service! read more

Not surprised at all the bad reviews of this location. Ordered a grilled market salad with grilled filet. They gave me a market salad with breaded chicken and the wrong dressing.. Several hours after eating it I got violently sick and had food poisoning for 48 hours. This was the only thing I had eaten so I am confident it was from this food. read more

READ THIS BEFORE YOU GO!!!!! Me and boyfriend got food from here yesterday afternoon. My sandwich tasted very strange but I just ignored it and assumed it was nothing because Chick-fil-A is usually has a reputation of being very safe and clean. A few hours later me and boyfriend got very very sick. I am still very sick from eating this Chick-fil-A. We spoke with one of our friends who is a chef and did some research and found out our chicken of cooked in rancid oil (Old oil)!!!!!!!! This is NOT ok. The long term health affects of eating food cooked in rancid oils are cancer, diabetes and many more scary things. I absolutely will never ever ever be coming back to this location and neither should you. Please protect your health and if it tastes funny DO NOT EAT IT! read more

This place is nice, but seriously super busy. I come here often and there is always a line in the drive through. The place is always packed. Maybe they should build another one in this area because its always packed. The food is good and they have good rewards on the app. They get my order right. The staff are nice. The place is clean. I have no concerns. Enjoy the chicken. read more

Due to noise around building you often have to repeat yourself while ordering but for the most part they get your order correct. tasty and fresh consistently... you can't go wrong with this spot for a quick snack or meal. Sandwiches or Nuggets, Fries, Shakes, etc read more

Refuse to not put placard in windshield wiper after they have nicked mine twice. And both times I was told it wasn't them but I didn't have the streak in my vision prior to them doing that. So if you don't mind paying for your food and a new wiper blade enjoy..... do I went to walk up today and refused service on patio. Because it's closed at 930. Oh well there are plenty of other places read more

All ways a great experience. Great service and great people. Great dip. Amazing, compressive, honest.

No longer great service. Drive through staff distracted when taking orders. Also left items out of order. Disappointing since they always provided consistent service in the past. read more

Best Chick-Fil-A in Charlotte hands down. This location is the epitome of what the Chickfila brand and chain stands for!!! Will forever stop by this location when I'm on that side of town. Keep up the good work guys!!! read more

My fav Chick-Fil-A when I crave a drive through frozen lemonade. Fast, friendly and consistent experience every time. A rock of Gibraltar in erratic times. read more

Theft is theft. 12/26/2019 (just before 7pm EST) Driving up and ordering a 8 ct nuggets and small fries, I was told the order was $6 even. Arriving at the window, my items were confirmed and the price was $8. I mentioned that I was told $6 but the young man just smiled. I paid, asked for the receipt and it was in the bag already. When I drove away, I fished out the receipt to see it said $6 and I paid $6. So, the kid did not verify, and did not acknowledge the extra $2. THAT IS THEFT. Intentional or ignorant, it happened. BEWARE THAT YOU MAY BE THE NEXT VICTIM AT THIS LOCATION. read more

I am not one who write about fast food chain normally. But I feel the need to say this location is consistent with its service quality. If I go there often enough, they would recognize me and say hi. This location also has the lovely hand wipes, which is fabulous to have around if you just need a quick clean wipe before eating. Several times recently I went during lunch hour and they had balloon people making balloon toys for kids. I think that's great. I even got a ladybug made for my co-worker to bring home to her little girl. And last time the (rather creepy) cow was there, high-5-ing people and entertaining kids (or maybe scaring a few along the way). I do have to warn you, parking is difficult here. Heck, going in and out of this place can be a task on its own during peak lunch time. It's not uncommon to see Woodlawn traffic in a standstill because there's a line waiting to turn into Chick-Fil-A. My suggestion is just go there little earlier or later and avoid the crowd. read more

Food was wonderful, service staff was great but Antonio can go fuck himself trying to make jokes... this is your job be professional. I haven't even gotten to sleep yet bc of work. read more

Looking for staple quick food in this area. Love CFA. Red member status. Ordered a #2 meal. "#2 meal with a sweet tea". Asked if I wanted sauce - no. Charges me and orders the DELUXE meal with AMERICAN cheese. The default is Pepper Jack. Like wtf??? read more

If you're a Queen's student you can get a free fried (unfortunately they won't swap it for the grilled) original or spicy chicken sandwich on Wednesday's with purchase of a drink and fries (you CAN swap the fries for a salad!). It's a good option for the struggling or study oriented student. Plus, Chick-fil-A offers free wifi, so you might be lucky enough to snag a spot and put in some study time. If you need an extra boost of caffeine, try an iced coffee for your drink option! read more

Chick fil-la has a special place in my heart. I have always thought that Chick fil la is only around the southeast, but a couple months ago while I was in downtown Chicago, I saw a chick fil la there, and I seriously was jumping with joy! I literally thought I can relocate to Chicago without any nostalgia now that I've found a chick fil-la there haha ;P After I have been out of state for a while, I always crave chick fil la, this is often the location I go to. In fact, as I am writing this review, I am sipping my chick fil la milkshake. I recommend the small size, unless if you only want a milkshake for lunch. Even their small is plenty. I highly recommend their peppermint milkshake, which is only available over the Christmas holidays...bummer...I hope some day they will make it year round, or make some kind of chocolate chip mint..yum Chick fil la is literally the best when it comes to fast food burger and fries places. They are always clean, aesthetically pleasing, well-maintained and has exceptional customer service. May I say hospitality mints? They bring your food out to your table, tell me a fast food chain that does that! There will always be fresh flower on your table, please, we all know how lame fake plastic flowers are... You will not find an employee who looks bored and has an attitude here, everyone is extremely friendly, chick fil la is big on the family motto. As for this particular location, parking is a hassle, there is simply not enough...If you don't mind walking a bit you can definitely find more parking outside of qdoba, which wich, smoothie king and such. The drive through line is usually long, so long it sometimes blocks the right turn for people coming in from E Woodland dr. If you are coming up from E Woodlawn, you cannot make a left turn...Yup, have struggled with this for years. After your meal here why not check out park road shopping center, it's a historic shopping district in the area. read more

I love the way they manage the traffic flow in such a busy area! I was in and out of line in less than 8 mins in traffic! The customer service was top notch per usual read more

I usually get a craving for Chick-Fil-A on Sundays. Which is actually a good thing, because then I just have to move on to the healthier choices of eating This location is usually, quick & fairly friendly. As with any fast food setup, once the drive-thru backs up, parking & getting out of parking spaces can become an exercise in patience. One of my favorite things at Chick-Fil-A is a morning of indulgence... Chicken, Egg & Cheese Biscuit & a Large, Sweet Iced Tea. Southern heaven. read more

It's no secret I'm a Chick Fil A fanatic! I've reviewed plenty of these and always have the same thing to say. I'm totally a FAN! For two simple reasons: 1. I think one of the best qualities about Chick Fil A is that they set a different standard for "fast food" service. Most of the locations I've visited have extremely friendly employees and best customer service around. Everything from an extra packet of ketchup to getting your sandwich "well done" (for all the extra crispy lovers this is an absolute must!) is always accommodated with a kind "my pleasure". I wish ordering everywhere else was so freaking easy and nice! Pure awesomeness. 2. They just have darn good food. Well, this location did not disappoint. I can only review the drive thru but it was spot on. I ordered my food, the staff was pleasant and my order was hot and correct! But I agree with previous reviews getting out of this location is a bit of a pain. But hey, I'll just enjoy my waffle fries and sip my lemonade until I make it out. read more

I usually meet my friends here for lunch as it is a good midpoint between uptown and South Charlotte. Parking can be a little tricky for this area, but I've always found a spot, somewhere close. The line inside is always pretty quick, and there are an abundance of children during lunch time, as there is a pretty good play place attached. If you don't like children, I suggest going somewhere else. The servers are nice and the food is good, what I've come to expect from a Chick Fil A, and have never been disappointed here. read more

I'm basing my review off of not being to Chick Fil A in 5 years since I'm in Michigan. I did visit the Chick Fil A in Rock Hill 2 days ago but that's it. The service is fast. The crew is super friendly. The food is hot. It's a winner! read more

One of the fastest Chick-fil-a's i've been to! Tasty as always of course. There were only a couple times out of the many that my order was incorrect, but they fixed it right away no problem. I think that almost all of the stores have great employees but they seem extra friendly here! read more

I went through the drive thru but had to get out of my car because they put fried chicken on my Cobb salad instead of the grilled chicken substitute I requested. Upon entering, I didn't have to say a word. The manager saw me and quickly apologized and asked how the order was wrong. I explained and they had it out luckily split apologizing the whole time. I love chick fil a because of their service. The food is good but the service is great. I will definitely be coming back to this location. My salad was so fresh and delicious! read more

I consider Chick-fil-A to be at the top of the fast food chain ;) Their service is always top notch and the employees go the extra mile to make sure the customer is satisfied. For example, today I thought my chicken sandwich tasted a little funny so they gave me another one free of charge and a coupon for a free meal next time I visit! read more

so i went on this diet recently while visiting family in charlotte. three chick-fil-a sandwiches a day. i had a grand old time getting porked up while still being skinny by comparison (honestly, charlotte, you're not all that fat as american cities go. seattle is just a really skinny bitch). i am also quite sure i would not have survived sudden family overload and korean aunts' pinching of my recently acquired muffin top if it weren't for the euphoria caused by constant consumption of these crack-laced chickens. and eight out of ten friends agreed i was much less of an asshole. fuck prozac. eat mor chikin. *my reviews are useful* - new spicy chicken? not so spicy and too salty. stick to the original. - freshly squeezed lemonade! get half-lemonade, half-iced tea. one of the few drinks under 80 proof worth my time and calories. - dip your waffle fries in ketchup AND mayo. mm mm mm. - every location i've been to is eat-off-the-floor-clean and the staff christian-youth-club-nice. slightly creepy now that i think about it. - CLOSED SUNDAYS read more

Being someone from the Midwest, I can't really say enough about how much I love having Chick-Fil-A regularly and this one is right down the street from my house! The service is always top-notch, even when there is a line stretching out onto Woodlawn and that is often. Although a little...ok a lot....crowded at peak time, it's still worth the wait if you are craving a chicken sandwich like I so often am. I also happen to HATE mayonnaise, so for me, the bun and the pickle is all I need, maybe a little Polynesian sauce on the side. Their milkshakes are also really good....try the cookies and cream, lots of chunks of real Oreos and just thick enough. read more

I love Chick-fil-a just like the next person, what I did not like is my experience at this particular location. I did Mobil ordering because the line was ridiculous, as suspected, and to my surprise the inside was clear. Felt pretty good. So as I get inside, and young guy asked me if I'm here for mobile pick up and I responded accordingly. What I didn't appreciate is the service that's came after. I wanted to redeem my rewards, so I walked to the counter. The young woman was very rude as if I was bothering her to order. I did ask how she was doing and she over looked that question to continue to ask me "what are you trying to do?" ...... ok. So, redeemed my reward and my cone. Still waiting. Usually when I do pick up someone calls my name. This particular tome another young woman petite, with black hair, fair skin, came and slammed my food on the counter and walked away. Now of course this isn't enough for me to not come back to any other chain, and idk if you guys will ever see this, but if you do not like your job, don't show it. It does effect how people receive their food. read more

This Chic-Fil-A disappointed me! I've been a fan of this chain for as long as I can remember and was happy that upon our recent move to this part of Charlotte there was one right up the street from our home. So imagine my disappointment when the drive-thru line was slow and the service not nearly as polite, prompt and pleasant as I've come to expect when eating at Chic-Fil-A. I went twice in one day (breakfast and dinner), and the service was disappointing both times. What a let down. read more

I still never understand how the people at Chick-fil-A are so friendly. But this place is awesome they have never messed up my order. When there is a long line they have 2 people outside taking orders so it speeds up the process and doesn't take as long. read more

The staff are very nice although they have training issues. Every time I order iced tea with a splash of lemonade I am charged for an Arnold Palmer and that is not what I ordered. I do not blame the nice young man who served, I blame his training or lack there of. They need to re- train staff. read more

I leave disgruntled after every visit to this location. The service is sub-par for a Chick-fil-a and I always experience a long wait. My last visit, the team member acted like taking my order was an inconvenience. Definitely didn't get a "my pleasure" from her. I really hope this Chick-fil-A improves, especially since it is the closest location to my home. read more

Another RELATIVE rating. It doesn't get much better for a CHAIN restaurant than Chick-Fil-A. The service is always friendly, professional, polite and quick. Gotta love their chicken. Nice thing is that they have healthier options like grilled chicken....just skip the cheese and bacon and mayo....and fries. But their waffle fries are really good, especially with their famous "Chick-Fil-A Sauce!" read more

I eat Chick Fil A regularly as I travel for work and I love their healthy options and great service. Unfortunately this location regularly gets our order wrong. The quality of food is typically on point, just make sure it's actually in the bag before you drive away ... read more

You can usually find a line coming out of this place during weekday lunches and breakfast. I was lucky enough that this morning there wasn't. I got my chicken minis hot and fresh. My only complaint as always is why don't they serve chicken minis all day? read more