Excellent customer service. Sean and the rest of the crew deserve a raise. They are on top of everything. All smiles and awesome attitude. I wish every business had what you guys have. Positivity only creates positivity. I will 100% be recommending this location. Thank you so much. read more

I love this Easton location. Everyone was so nice and treated me well. I appreciate that they talk to you by name they the drive thru. Very quick and easy! read more

I went there under the impression they had a dedicated fryer for their waffle fries but the fryer is not so fries are cross contaminated. I was so looking forward for the waffle fries. Big disappointment! The grilled nuggets were good but I was wanting the fries so much I didn't enjoy them. For you celiacs out there no fries here!! read more

Great service and food! Everyone is so kind. Good options for all diets too. It is a go to when traveling.

This is the worst Chick-fil-a I have ever visited. The staff is rude, the counters and tables are dirty, they are unorganized, the trash is always full, and the managers appear apathetic. Every time I get a drink I have to wipe the soda off of the side of cup because it's always dripping. The staff never wipe it. This is probably why their front counter is always sticky and disgusting. read more

The inside is beautiful and the people are so nice and kind and they always are nice if they got your order wrong and the food is delicious.

The fries are nearly tasteless and appear to have zero salt on them. The grilled chicken club was a big soggy & could have used seasoning. The regular chicken sandwich was good & if we return that will definitely be what brings us back. We were there just at the start of the lunch rush & were amazed at the drive thru line wrapping around the building even with two lanes going. Still, considering the line, we got through it pretty quickly. read more

This location is fantastic at line control. We were thru the line quickly and the employees at Chick-Fil-a are always so nice and enjoyable. Food was amazing just what I expect with every visit. read more

Top notch location. Employees and leadership team are excellent. I am super pleased that all locations are closed on Sunday.

This Chick-fil-A location is fantastic! Food is always super hot and fresh, and the service is especially good. Ted in particular does a great job serving guests! This is a great CFA read more

This location is pretty consistently good for how busy they are and they usually do a pretty good job at moving people thru the drive thru no matter how long the line is. My only complaint is that TWICE now I've gotten their Mac and cheese and found a piece of hair in it as soon as I open the lid. I let it go the first time because I know these things can happen in any restaurant especially fast paced stores like this, but today it happened again at the same location and I couldn't take a bite out of it after seeing that. It ruins your appetite so fast and then you have to question getting sick from eating their food. read more

Chick-fil-A - Mac & Cheese - Fast Food Near Me - Columbus, Ohio

Great service and a very efficient ordering process. Love coming to this location, takeout or dine-in.

I have heard wonderful things about Chick-fil-A & I was not disappointed- wonderful service. It was getting busy when I got there, but everyone had a smile on their face. I usually order carry-out, but decided to dine-in. I was shocked that the employees come to your table and ask you how the food is and talk with you. It was very good experience...maybe I should dine-in more often. read more

I haven't been to a Chick-Fil-A for a good five years or so, so when I saw they were opening this new location not far from my house I told myself I needed to try it when I got the opportunity. Well I was hungry for something quick and right in the area so I tried getting lunch here a couple days ago. Waited in the drive thru for 20 minutes. A lady standing outside had to physically take my order because apparently the drive thru speaker was out of order. She asked for my name, and I told her it was John. She then tried to swipe my card and her card payment machine was out of order, so she told me to pay at the window. I get to the window after 20 minutes and they try to give me someone else's food by the name of Matt. I told her I was John, and she tells me "No one named John has ordered anything. You'll have to go through and order again." I said no thanks and left. Maybe I'll try again in another five years. read more

I've been to this location twice in the last week and both times my order has been wrong. Today, 4 piece tender was only 3 pieces, no sauces at all (ordered 6), and one straw for two drinks. Last time, we were missing a large fry and our drinks were wrong. I love chicfila, but will drive out of the way to go to a different location from now on. read more

Great place, very good food & accommodating service. I'll be definitely back soon...this was my 1st visit to Chick-fil-A.

Tiny horrible weird sweet tasting chicken strips that are way over priced! Do yourself a favor and go get strips at McDonald's instead! Tastes better and is much cheaper! Drive thru was an absolute nightmare with a bunch of young employees running around and trying to take orders when they have speaker boxes like most fast food restaurants have so I seen no need for the employees to be out in the cold! And yes, the speakers were supposedly working just fine! "Meal" did not include drink! Was my first time and my last time ever!!!! read more

It's 91 degrees in Columbus today. Why do you all have employees outside taking orders in the heat (with no shade/umbrella & in a pants uniform)!Terrible treatment to employees! The young man taking our order seemed so miserable & was red on the back of his neck. read more

Ordered 12 grilled nuggets and a large superfood side... salad didn't include the nuts and the nuggets were fried

This location seems to never get an order right. There is always an item missing. It never fails. I am not understanding how hard it is to put items in a bag that you read off a screen. Absolutely ridiculous. If you want to get what you ordered and paid for then skip this location and just drive extra mile to the next nearest location. read more

Many items were left out on the to go order. Spent about 40 dollars on the total order and 10 dollars worth of food didn't make it home. Employees were singing and joking with each other while filling the order. That would be fine if the order was correct. Called to speak with a manager and was not given the opportunity. An other employee screened the call. So now I fill even the call was for nothing. Very disappointed. read more

Order is consistently wrong. The line is fairly quick compared to other fast food chains but whats the point if my food is literally never right? If you go here and they don't read your order back, I will 100% guarantee you, your order is wrong. read more

Easily the worst chick-fil-a I have ever been to. Dirty, dining room, a dozen employees all standing around ignoring customers. I had to repeat and clarify my order 4 times, and had to wait for the cashier to finish her conversation before repeating it again....still got it wrong though so it was pointless. The drink (wrong size) that I was handed was flat and had soda all over it. Pretty shockingly awful for a this chain in particular. read more

I mean come on it's Chick-fil-A!!!! Who doesn't love Chick-fil-A?? And as an added bonus this one has a play land so my daughter loves it here too:) read more

Did you know chick Fil A had breakfast? Yeah neither did I. I ordered a breakfast combo with a chicken egg and cheese bagel. Huge portion of chicken. I got a coffee cold brew with a shot of vanilla. It was perfect. It also came with these mini cute hashbrowns, and of course the service was great as usual. read more

I can honestly say this Chick-fil-A needs a lot of improvement. They are slow they never get your order correct, the food is always luke warm, the managers walk right pass you as if they don't see you. They're not courteous this location needs to learn some customers service skills read more

One of the managers there is VERY rude. While going through the drive through I forgot to get my daughter a water so I asked for it at the window. I over heard him say to a coworker "we don't do that shit, this isn't mcdonalds" as he turned to me to hand me the water. THE MANAGER. I was shocked. Maybe there was inconvenience in me asking but it wasn't like they had to change my price and put in a bunch of extra work for a Small WATER. They weren't busy at all either. Every other time I have went has been good. Just don't like that one manager who made a big deal over a small situation. read more

Idk how tf you get bad customer service here at a chik fil a. Its just a hello and tell me what u want smfh

I came in at 11:30am and it was not busy. They had way too many workers just standing and talking. My bun was ice cold on the sandwich and my fries were cold. Wasn't the best experience I have had at a Chick-Fil-A read more

My first visit to Chick-Fil-A per my daughter's request, and I have to say I was very impressed! All of the front counter ladies were nothing but polite, and we even had one come to our table to get our tray when we were finished. Great job to all! read more

Best Chick Fil a around hands down. Especially with all the extra pressure they have right now with the extra load of customers

Food was good, Terresa Marie served me and was excellent. Restaurant is very clean and well organized and staffed.

This location is always so busy well the drive-thru is. I am obsessed with the diet lemonade and spicy chicken sandwich. The service is always so good and the facilities are so clean. The best thing Columbus did was open this location to feed my addiction. read more

How the f*** am I supposed to enjoy chick fil a without the f***ing sauce there should be no reason they are stingy with the mf chick fil a sauce when the name of the sauce is the name of the restaurant smh. Do better. If I'm paying for my Food I expect to get what I'm paying for. But other than that it's great I just can't eat it without the chick fil a sauce. read more

So I have heard all of the hype of Chick Fil-A for years now and never really gave it a chance until this one in Easton opened up. Might I say I missed out for a long time. Not only is the food great at this location, but the employees all seem to love there job and are very friendly. So glad I gave it a chance. read more

I don't usually give reviews but I will on this place. Stop by just a few minutes ago and placed my order withTroy who was awesome. My complaint is with the inside people who are running the drive thru needs to be retrained. No sauce, no straws and the fries was cold. This has to be the worst Chic fil a I have ever eaten at. read more

Chick-fil-As customer service is amazing. The staff members get you what you need and are extremely polite and helpful. They have a great system of how they get your order. The only thing wrong with Chick-fil-A is that they messed up one item in our order but honestly with that many people ordering who wouldn't get an order wrong, I was actually surprised to find that they only missed one item on our order. We told them and they fixed it immediately and even gave us extra food. This restaurant obviously cares for their customers and food quality, unlike other fast food restaurants, they are not centered around money but only want people to have the best quality of food possible. read more

This has to be the most efficient drive-thru ever. It was lunch time and there were 6 people outside to not only take your order, but also to hand you your order as you got to the window. And everyone was super polite. What an enjoyable experience. This place has the best and freshest chicken sandwiches. Also, The Mac and cheese was the best fast food entree I have ever had. The large is a perfect one meal size and the toasted cheese top was perfect. I don't understand the bad reviews in the past, so maybe there is new management now. We had absolutely no problems with the food. Together with the phenomenal service in the drive-thru, I will be going back many more times. read more

Very nice customer service BUT... they gave us an unsweetened tea instead of sweet tea and THEN THER WAS A HAIR IN MY SANDWICH and not just ON the sandwich, literally cooked IN IT!! Not coming back read more

I love this place they are fast they are accurate and the food is great the employees are so nice it's weird lol bc I lost the places I go no one is this nice read more