Unlike the WingStop across the street, I recommend this store. Let me explain. My son and I are in town for the Air Show tomorrow out at the base. I figured it would be easier to come over tonight to make it much easier tomorrow morning...and remove the two-hour drive. Ok...back to this Chick-fil-A. The first thing you notice - or at least the first thing I noticed - was how organized the crew worked. There were 10 employees on the inside of the counter and they were all working together. The next thing I noticed was the attention to detail for safety. All the outside staff were wearing reflective safety harnesses and were truly watching out for traffic. The inside team cleaned things you wouldn't expect them to with germicidal wipes. What I mean is this. When I see employees cleaning trays in a McDonalds, I see them using a simply cloth with water. Tonight, I saw the staff member (working the register) cleaning table tents with germicidal wipes whenever she didn't have customers. Lastly, the funny thing is that they are both fast and slow. I received my order fairly quickly for the number of cars in the drive through - rivaled only by In-N-Out - and in the lobby waiting. But damn if it didn't take a long time. So what I'm really saying is that it's a great location, but don't expect quick. read more

Came here for lunch during this past week. It's busy as usual for drive thru so I went inside. Line just had a couple people ahead of me. Had myself a chicken deluxe, waffle fries, and a frosted coffee. The sandwich was tasty and fulfilling. Not sure if there's a new sizing for sides. My medium waffle fries looked skimped. The frosty coffee was refreshing on a hot day. Service could be better. They gave me my order but no straw or at least a spoon for my frosty. Had to head back inside to grab a straw. read more

Chick-fil-A - This is all I got for Medium fries? - Fast Food Near Me - Fairfield, California

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I decided to try breakfast on Wednesday what a joke I ordered a chicken bowl nothing else ( drive thru) 3 cars ahead of me and I get to the window waited some more went to hand me my bag and states here is breakfast burrito. No I ordered a chicken bowl oh well you'll have to pull over to a parking spot and we'll bring it out. No refund me! I'll be late to work. 15 minutes and no food. Great read more

My husband and I enjoy stopping at this location on the way out of town for a quick lunch. The location being right near the freeway is perfect. We have never had bad customer service or food. We have ordered for inside and to go and the order is always correct. The employees are always nice and I am constantly seeing them cleaning the tables and the restaurant. This most recent visit was no different. We went on a busy Friday afternoon and we still had the same service. We both wanted to try the Pretzel Cheddar Club Sandwich which tasted fresh and delicious. The fries are always great. An employee walked around and offered us refills and mints. We have tried different locations and this one has always been our favorite. read more

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if i could zero stars honestly, rude and didn't give out complete order. do not recommend vallejo one is much better

What's up: After spending the morning exploring the wineries, we stopped by here to grab a bite to eat. Parking: Plenty of parking available that is also shared with the nearby businesses. Environment: We placed a mobile order ahead of time on our app and had a short wait before the food was ready. Staff members were warm and friendly. The place was clean and well lit. What was ordered: - Chick-fil-A Chicken Sandwich (yum) - Waffle Potato Fries (also yum) Yay/Nay/Meh: Yay. Food was good and the staff was friendly. Since we came during the lunch hour, it was busy but the tables were still pretty clean. Credit cards are accepted. read more

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Extremely friendly drive thru and walk-in employees. Food was made fresh and tasted delicious. I recommend the waffle fries.

We placed an order for dine-in through the app and selected the table number once we arrived. Our food was brought to the table with in 5 minutes and everything was correct. The restaurant wasn't super busy even though it was just at the beginning of lunch time. The restaurant was clean, including the bathroom. The only thing I didn't care for were the cow bells all the kids were ringing. I guess they are included in the kids meal? Anyway, it was hard to hear the person I was with right next to me. I don't know who's idea it was to give kids such an annoying toy... I'm in my 30's, it's not like I'm hard of hearing. Not the restaurant's fault. read more

Manager assures me all buns come with flour on the bottom, one bun is nearly raw and covered in a thick layer of flour and refuses to make it right. I'll pass the potential E. coli and not be returning to Fairfield cfa ever again read more

Chick-fil-A - Fast Food Near Me - Fairfield, California

Do better! This is now the second time in the last two weeks that I have been missing part of my order. When I ask if everything is in the bag do not get an attitude and be condescending when you answer. I spend too much money there to put up with an attitude. read more

The chicken was pretty good since it was freshly cooked along with the fries being hot and tasty with a good amount of salt. This time I didn't have to add extra. The sauce is good as always, love the flavor, and I practically dip chicken, fries, and bread in there so I order 2-3 extra sauces depending on how I feel. However, I will say that the size of the chicken I received was sadly not up to par. I had one piece that you could count as maybe half or less. I wish it was a bit bigger. The service was thankfully fast as it's fast-food anyway but they are pretty nice which is great! Ambiance is as you'd expect though I wish there was more parking or better flow of parking. Thankfully it's next to the mall so you can park close by but if you're looking to park right by the actual shop itself, better hope there's no line going out for the drive thru read more

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This is the 2nd time I've opened my sandwich to find what looks like a fly on the lettuce. The 2nd time this has happened. read more

Chick-fil-A - A bug on my Spicy Deluxe Sandwich - Fast Food Near Me - Fairfield, California

I couldn't tell you how many times in the past year I have eaten at this Chick Fil A! It's close to work, the food is always hot and tastes fresh, always accurate orders and pleasant staff. I mean, what's not to love?!? This location is "tucked" away on a side street by Chevy Tex Mex. Right off I-80, Travis Blvd exit. The drive thru line is always long, but, it usually moves quick. I pick up more orders, go through the drive thru that I have eaten inside. It's very busy at lunch time and can get chaotic when waiting for your food at the pick up counter. It's roomy inside the restaurant. There is a play area for children. The drive thru was recently renovated and I highly approve of the new look! :) I'll be back for my next chicken fix! See ya soon! :) read more

Chick-fil-A - Fast Food Near Me - Fairfield, California

The food is good, the restaurant is clean and the workers are friendly. Not quite as friendly as at other locations, but still nice nonetheless. read more

Service sucks now and the food was terrible! The past 2 times I pre ordered food and came to pick it and the wait was 18 minutes the first time and 20 minutes the second time! And that's with no line. read more

The staff here is very friendly and they always have someone walking around the dining area, cleaning. Can't beat a Chick-fil-A sammy! Get the Texas Pete hot sauce for an added touch of flavor and heat. read more

waited in line 30 min!!!!!' Totally ridiculous. Another lane 10 cars passed me I counted. They are fine

The good: Friendly workforce The bad: 1. They forgot 3 items off of our order. They made right on 2 of them, the other we said to forget. 2. My deluxe grilled chicken sandwich was not hot. Tasted blah. 3. They didn't provide catsup. Anything extra, like napkins and sauces were behind the counter, so you had to stand in line to get. Every other CF I have been to in The country has a counter that is self serve??? 4. The trash bins where you unload your trays were full and overflowing. Overall, a very poor experience for a Chick-fil-a. read more

I was the last one in the drive thru on Friday night. I ordered the 4 count chicken strip, kale salad and a medium waffle fry. When I got to the window they said the strips were gone and offered an 8 count nugget instead. Sierra at the window asked if that was okay I said sure. After I drove off I dug into the bag. My fries were mushy and lukewarm. The nuggets tasted like they were at the bottom of the fryer the whole night. Hard. The kale salad was limp and no crunch to it at all. I should not feel like if I'm the last in the drive thru that means my food will be sub par. I called the store number all day today, but it goes to a voicemail that is full. Chick-Fil-A used to have the best customer service, but that is not the case anymore. I want my money back and my food order made hot. Someone reach out to me please. Thank you read more

Chick-fil-A - Drive thru - Fast Food Near Me - Fairfield, California

Chick-fil-A is a good place, but it isn't GREAT. It has the same items, which limits what you can order. Sometimes the nuggets are on point, nice, and crispy, but other times, they are soft and soggy. Fries are also on and off. Sometimes they are cooked perfectly but really salty. Other times they are cooked perfectly but under-seasoned. Sometimes they are soggy. Burgers are just burgers, nothing great. One area where they excel is in customer service. I have yet to go there and experience lousy service. I usually order a salad, and I have nothing bad to say about it. I am disappointed they took away the spicy grill sandwich. it gave me something different to put on my salad beside the normal nuggets or grilled chicken. I love the sunjoy and have had their coffee and other drink options. All have been great. Sometimes I go just for that. read more

I absolutely love this location and the food. The service and quality are always on point and there is never a miss. Call me silly but even the ice is tasty! I love the crushed ice in the beverages. I also very much appreciate that the employees are always making sure the tables are cleaned and organized. Get the app and earn free food rewards. read more

I received my order and it was incorrect. After waiting for them to correct it they asked me for the sandwich back which I had already touched. I asked if I could keep it due to the inconvenience and time wasted waiting extra time for my correct order. He said no that it was against policy. He proceeded to throw the sandwich away IN FRONT OF ME and offered me a 5 count nugget. So he wasted good food and proceeded to waste more by giving me more food. Why not just let me keep the burger and we both go on our merry way? read more

This is probably my favorite location in Solano County. I always order ahead to save myself time. The curbside and dining room pick-up options can be slow sometimes but I have learned to have grace and patience. So many places are understaffed and this location is always busy. They still have good customer service, I have never gotten an incorrect order, they're efficient with the drive-thru, and they aren't stingy with sauces (unlike the Vacaville location). Their chicken is cooked better than the Vallejo location in my opinion, especially the nuggets. Consider using the app to gain points for your purchases either by ordering ahead or by scanning the bar code in the app when paying. You can redeem the points for food. The lemonade is my favorite fast food lemomade. read more

This is one of the best locations and I'm definitely fortunate to have this place very near to us. Lea was our cashier and did a wonderful job. She was very pleasant and took our order 100% correct. The only negative is the play area is shut down due to Covid but that's okay. It's a Covid norm. read more

Chick-fil-A - Our lunch time feast! Spicy chicken deluxe sandwich and a side of 12 nuggets! - Fast Food Near Me - Fairfield, California

Used drive through. Attendant was patient and knowledgeable. I had only been to Chick-fil-a once before several years ago. Food was very good! read more

Busy but good service, workers are very nice and although they are rushing they make sure every customer gets what they need.

Food: The fries were warm and fresh but the container was half full. The 5 nuggets were fresh, hot, and a nice, plump mouthful with each bite. Love the Chick fil a sauce! Service: The lady outside taking my order was kind and efficient. The lady at the drive thru pick window was very lighthearted, friendly, and efficient. Ambiance: The restaurant shares a large parking lot with Chevy's. There are homeless people everywhere - at the parking lot entrance, behind Chevy's and 2 locations closer to Chick fil a. There is lots of trash near each of them. Its a lot. read more

Long drive thru lines but I would say it ain't that bad of wait. Tried the frosted lemonade and I gotta say how yummy it was...definitely a great stop for kids, those nuggets are delicious. Especially with the chick fil a sauce read more

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My order was taken by a woman named "Faith" this afternoon. In all honesty, she was not the kindest of people I've met! She came up to my door and stared at me for a few seconds before asking for my name. She just overall seemed like she was part of the "I don't like my $20/hr fast food job." I know it's fast food but I expect better from Chick-fil-A hiring staff. Maybe she just was having a bad day? Not sure but I was dissatisfied. read more

Every time I come here the workers seemed like they can't be bothered to help you. I would go to the Vacaville one, they're definitely more friendly. read more

THEY FORGET FOOD OFTEN & DONT REFUND! Beware. They have forgotten food via drive upon multiple occurrences. This most recent time I came back two days later and talked to a "manager" and they asked for proof of purchase, I showed them my Credit Card charge with date, time and location and they denied any sort of refund or replacement because it wasn't sufficient in showing "your order". It's ridiculous, we lose out on money. I even called the DAY OF and left a VOICEMAIL upon purchase, have yet to hear back from them. Sucky service. read more

Always quick service. Went through the drive they today and although the line was long the wait went very fast. The young lady that took my order was friendly. I'm a big fan of the fries with chick-fil-a sauce. I got fries and the southwestern salad. read more

Chick-fil-A - Spicy Southwest Salad - Fast Food Near Me - Fairfield, California

What can improve is your customer service. Unknowledgeable staff. Just trying to get a number one with the water. But apparently that takes 10 minutes to figure out how to enter into the computer. And then on top of that they charge me twice and trying to add an extra dollar from some unknown reason. I guess Chick-fil-A is a chicken with his head cut off. Afterwards, calling to inquire about when my money will be returned. Their customer service of "it's our pleasure" is nowhere to be found and out of the window , because she was just trying to rush me off the phone . obviously to try and serve other customers. Once they get your money they pretty much don't care anything about you anymore. Do better Chick-fil-A. Get it right the first time and you won't have angry customers. read more

Poor service!!!!! Unbelievable waiting 25 min for a couple burgers! No management, no supervisor, how this please is for from the others location. read more

Chick-fil-a is one of our fast food go-tos. There aren't many drive thru options in the area, so we go here often. Food and service is always good. And they keep their restaurant very clean. During the shelter-in-place/pandemic, they continued to provide the same good food and exceptional service. The workers were all wearing gloves and masks and they were still courteous. read more

Food is good as usual. However, this location offers NO discounts or promotions of any kind as other location do...not military, veterans, seniors. None. Discounts show that you care about the community. Disappointed in this franchisee. read more

Chick-fil-A - Outside Chick-Fil-A Fairfield - Fast Food Near Me - Fairfield, California

I love Christian chicken. I don't get to eat it as regularly as I would like because I live in San Francisco. Hands down get the classic chicken sandwich with chick fil a sauce and honey roasted bbq. Their fries are floofy. Lemonade is tart. Get the cookies and cream shake always. The best! Thank you Christian chicken! read more

Took 27 mins to get my food served every white customer had me waiting what a joke. Then I remembered why I don't eat here. People that came before me were served first ordered at 10:17 walk out there with my food at 10:42. read more

Chick-fil-A - Spicey deluxe meal - Fast Food Near Me - Fairfield, California

I placed an online order for carry out today and there was a man waiting for his order in line before I got there. He was helped out and received his order, I was next in line for pick up. Instead of helping me (I was here first) another man who had just walked in was helped right away and I was ignored for another 2 minutes before i had to ask someone for help. I do not know the name of this worker as her badge was HIDDEN under her neon vest, but she was short and asian. read more

The tenders yum best fries ever good sauce. I do not know about the service they should have more ice cream flavors. They have a small play area but they should really clean i have gotten sick just going in there read more