We decided to skip the line and ordered on the app. It gave us a detailed time with updates of how long it would be till our food was ready. It was ready right on time and it was delivered with ease and friendliness. One of the workers took our trash from us and was quick to assist. It was very busy and the staff didn't look affected. They greeted and thanked every customer, wiped off tables as people got up, delivered the food and checked on customers. It was very clean and well kept. Kudos to this team. Thanks read more

This was my first time visiting the drive-through line here and I was impressed. I was expecting a super long wait but the line moved out of there quickly. When the food was made the person brought it to me in the drive-through line. The food was nice and hot and made to order. I had no issues with it whatsoever. The only downside of this location is it gets pretty hectic around the parking lot and you may have to park farther to walk there. I have not eaten inside, but I would prefer not to given how busy this location is. read more

Slowest Chick-fil-A in America. Short on workers, and apparently the workers aren't clear on alternating lines in order to get customers through appropriately read more

Their workers were pretty cute but didn't ever say my pleasure very disappointing. Plus they don't give out enough sauce for you to eat. The atmosphere was nice very nice inside. read more

Servers spoke to everyone except me, never asked what i was there for then when I finally got my food the server had a bad attitude & shoved the food in my hand. No " My pleasure " or anything. This wouldn't have bothered me if it was as busy as usual but it was not busy at all plenty of people were standing around doing nothing and i was still treated with poor customer service. read more

They were very busy as usual. Drive up backed up as usual. Even inside was packed. But gotta give it to them. As busy as they were ,we got served in about 15 minutes at the drive up. Husband loves their chicken sandwiches and always gets a large waffle fry. He wolfs down 2 sandwiches pans that large waffle fry everytime. I get their spicy chicken sandwich. Love them. I do like the waffle fries also, but wish they would be a bit more crispy. We go here about every other week. Always crowded, so you just get used to it. There employees are always nice . Dealing with the crowds and some nasty customers ,I think they do rather well. The food is always pretty warm too. A couple weeks ago we actually got HOT waffle fries ! Lol Husband wolfs down those 2 sandwiches, large waffle fry, AND a 4 piece chicken tenders !! WoW. We usually go to the one at Jefferson Point, but have been to this one several times. Both of them do really well with service and food being fresh cooked. Will continue to patronize them on either side of Fort Wayne. read more

When I bought $30 of food on Thursday night, they didn't return my credit card with the food. I realized it the next time I wanted to use it, which was 2 days later. I tried to call them 15 times, selecting option 7 for a human each time, but they didn't pick up. It sounded like it rolled to an audio device because I could hear my own voice being echoed back. I warned them I would try to call one more time and if they didn't pick up, I would leave a bad review. It was Saturday night, and they would be closing until Monday in 75 minutes, so I jumped in the car and drove the 8 miles to ask them in person. Yes, they had the card. No, they didn't try to call anyone. Why no pick up on the phone? "When we're busy, we don't have time to answer the phone." I told them that I would do my part to make sure they're not as busy in the future. Arby's makes an even better chicken sandwich (with cheese and other toppings) at a lower price. read more

Waited 25 minutes in the drive thru line before I got to order, they were super busy, cars along the road side waiting to get into the parking lot! I went through the drive thru this ice stormy afternoon. Ridiculous. 3 female associates were taking each cars order as they pulled up, seemed to have gone smoothly. Each one of them FREEZING, no gloves or hats on! I Ordered a deluxe fried chicken sandwich NO CHEESE, large waffle fry & large root beer NO ICE. Waited a bit to get into the zig zag of a line. I finally made it up to the window, paid for my food. THEY PUT CHEESE ON MY SANDWICH. The sandwich was plain besides the cheese. Was given a small waffle fry and a small drink. Messed up my entire order. Advice: open sandwich to check before you leave the window. I could NOT eat the sandwich because of the cheese. read more

**** I'm reviewing old faves, new take out places, and some steady choices. Now that there is a new temporary standard of business, I want us to stay informed*** We used their drive through for a couple of nights last week. They have a pretty great system in play, considering the new restaurant rules. They still have a great product and an equally great service team. We were in an out in about 20 mins, not long considering the line. We do NOT eat in the car. It's important to make sure our hands are CLEAN, so we took it home. read more

Chick-fil-A - Breakfast minis. - Fast Food Near Me - Fort Wayne, Indiana

Perfect quality every time, fast service in drive through. Excellent dine in service as well, staff is very nice

I know I arrived at noon, but I didn't get my food until 12:39. I should have braved the 30 cars in the drive thru, at least I could have been comfortable listening to my own music. My chicken strips were ok - a bit soggy to be honest. Their fries were very good though. Also, why in the world would I need 3 dipping sauces for 4 chicken strips - feels pretty excessive. I will say, they kept their composure even though they were clearly in the weeds. This location is super slow though - the location in the mall is generally faster service and I find more consistent quality. read more

Got there around 9pm. Walked up to front door and it was locked. Our friends were already in there waiting for us so they let us in. Got in line and lady behind counter yells at us that they're closed even though website says they don't close till 10, then proceeds to tell us where the line ends. My homie speaks up and tells the lady that the guy with the pink shirt that locked the doors said it was okay for us to come in. She then gets even more angry. She must've thought they didn't have enough chicken for 3 more people, idk man. Then she asks who said we could come in. Apparently it was Tanner. Shoutout to my boy Tanner cuz he's a real one for that. We then ordered our food. It most certainly wasn't their pleasure to serve us so we bounced out once they gave us our food. Needless to say, 4/10. read more

We found this location through the Chick-fil-a app while visiting the area. We placed our order online for walk in pick up. They did not offer curbside delivery at this location and the drive thru was packed. But it did seem to move quickly. I got the notification that my order was ready and headed inside. I had to wait several minutes until it was brought over to the table. You walk in and they have a long table set up where you pick up your orders. The employees are on one side of the table and you are on the other. When my name was called out they put my order on the table and stepped back. My drinks were definitely correct as I could see them in the drink carrier. But when I looked in the bag I realized that nothing in there was anything I had ordered even though the bag had my name on it. It took several more minutes for them to straighten out the mixup. They were very apologetic. Since this was my first and only time at this location I don't know if this is something that happens regularly or if it was just us. I only took away one star because they seemed genuinely sorry. The flavor of the food was very good. I would definitely give them another try when I am next in the area. read more

This place is super good I do prefer a large fry there chicken tenders with 2 zesty buffalos sauces with there diet lemonade

Chick-fil-A is quite possibly my favorite fast food establishment. The service is always great... far better than in any other fast food restaurant. Their food is also very tasty. If there is one fast food joint that I always hope they would build close to where I live, its this one. Alas, I have always had to drive a long time to get to one of their locations. Only when I was studying in grad school at Florida International University, where they had a location on campus ,did I have one close by. I have had a lot of their menu... and can definitely say their nuggets and filet both grilled or fried are some of the best you can ever have.... but their chicken sandwich.... magnificent... I go for their spicy version... perfect pairing of heat and savory on a chicken sandwich. I don't know how they do it . They even make a delicious iced coffee, seriously you need to try it. This Chick-fil-A is no different than any I have visited. Like all of them, they are incredibly busy... so you may have to wait a bit to find seating. It is worth the wait though. read more

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Now Open! Chick fil has the best service and the food is great too Always reliable, Chick-fil-A! Even for breakfast! read more

Everyone is always pleasant no matter which location we visit. The food is always good and hot.

Disappointed to say the least. Chik Fil A holds themselves to an extremely high standard overall, but this establishment alone must've not gotten the memo. Asked for 8 pc chicken nugget and got a 3 piece chicken tender, the large French fries consisted of 6 waffles fries that were undercooked and borderline frozen. Service will forever be top notch no matter what, but food was something to be ashamed of. read more

I'm not sure I have much to add about Chick-fil-A that hasn't been said. This was my first experience to this store. When I arrived there was literally 30 cars in the drive thru. Overall I was impressed how efficiently they used the team to take,process and deliver the food. Each team member was friendly despite the length of the line. The chicken nuggets and honey mustard sauce are an icon. read more

You know what I wish I didn't like this chicken.... I just spent $20 on a chicken sandwich combo 4 chicken strips, etc . I ordered a large lemonade and you know how frustrated I am that I haven't even finished my meal I'm halfway home driving and I'm out of lemonade because the large lemonade is full of ice 3/4 the way full... If I wanted a cup of ice I would ask for it I asked for a large lemonade but I get mostly ice and 1/4 lemonade.... Not only is this a rip off.... How greedy do these corporations have to be for real.... It's one thing that I'm overpaying for this food it's another thing to get mostly ice and no lemonade. All I can say is what a complete utter and total rip-off shame on you Chick-fil-A corporation next time I'm hungry for a chicken sandwich you won't be the go to that's for sure. Here is the perfect example of paying more and getting far less what a rip off. You got me this time Chick-fil-A but you just lost out on a customer for the rest of my life think about that. Also think about everyone I'm going to talk to you and tell what a rip off you are. I can think of a place where this ice can go. Your greens cost this corporation a several times weekly customer for life for the next 40 years. What a shame. read more

Chick-fil-A - ows a person pouring a drink into a cup - Fast Food Near Me - Fort Wayne, Indiana

Good food, but these lines be way to deep like for me. 3 lanes around the block and down the street full of cars in drive thru. For reals? I like to get a good chicken sandwich from time to time and every time I come to this one they got a line you think they just released the new iPhone. Chicken sandwiches? I think People need to get over it. I'm not spending my life away waiting around for a damn chicken sandwich. Yes they are very good, but Jesus are you People nuts? I think something very wrong with you. It's a freaking chicken sandwich. What in the heck is wrong with all you People? good chicken sandwiches though and them waffle fries, 5 stars. All the sheep lined up put this location down to 2 stars. Good going People. read more

Ordered through drive thru. Have always been happy with other chick-fil-a. Traveling through and the service at window was below par. 2 salads, one fork. Was never asked about sauces for meal. On top of that there was no "my pleasure" read more

Chick-fil-a at coliseum Boulevard is amazing wonderful food and wonderful staff. We live in northwest Kansas hand don't get to chick -fil-a much. It's so nice to go to a fast food restaurant and get dessert food and have such wonderful staff when you walk in. Especially Eric he makes you feel so welcome singing and facing for us. read more

Great Service, Great food, what more can you ask for? This specific chick fil a is the fastest I've been to. And trust me when I say I've been to a couple... read more

Can't ever go wrong with chick fil a. They have the best chicken sandwiches, sweet tea, and service in the industry. The commitment to quality and service is why every chick fil a is as good as it gets for fast food. read more

it's very frustrating when you have a carry out order and they chose to lock the doors when you can only pick it up inside. They don't close until 10 and the doors were locked an hr ahead. But the most frustrating part is going through the line in the first place and them telling me face to face I have to go inside to pick it up. It's so stupid. I can understand the last hr they don't want people eating in their lobby, but at least put a sign on the window saying mobile pick up only after 859. please be smarter than this dumb ass hoes. read more

Amazing service every time, amazing food every time, very clean, and very organized. I am impressed every time i go to a chick-fil-a. Very polite as well. Would definitely recommend. read more

Don't come here if you're expecting expedient service. Had to be at work at 11:30 AM got to Chick-fil-A at 10:21 AM and didn't get through the line until 11:05 AM. You're trapped once you slightly make it in and you will be late to any obligations if you expect to go through their extremely slow line. On top of being told they no longer serve breakfast while arriving 10 minutes before the switch. Make sure that you are prepared for a 30 to 40 minute wait if you're that dedicated to getting Chick-fil-A read more

I waited over 40 minutes for my food. I understand that they may be busy but a little bit of transparency for their wait times would be nice. No apology or anything from management. read more

These guys were packed and still busting orders out the door. The cashier forgot they ran out of chicken strips but they made it right by getting me some nuggets and even threw in a free cookie card despite being so busy. Excellent service and well under pressure. read more

This is the slowest chick-fil-a I have ever been to. Every time we go we have had to wait for 20-25 mins before we get our food.

I'm not sure if it's just this location and how busy it is, but they can never get my order right. I've been to this location 4-5 times already since it recently opened. Now, don't get me wrong. I love me some chick-fil-a. However, this location is just too busy or under staffed. Every single time I wait 20+ minutes for the food. Even when I tried ordering online for in store pick up. One time our family ordered $50-$60 in food and when we returned home it was completely opposite food from what we ordered. We called and they only wanted to replace part of it. Another time I went in they gave me half a container of fries. Didn't notice till I got home and there wasn't any fries in the bag either. I was finally fed up with the poor accuracy of my orders. So I finally called corporate. Then I called about my fries and they claim they were going to add credit to my chick-fil-a rewards. It's been a couple weeks. Still no rewards. I think I will just support the other location in Jefferson pointe. read more

Chick-fil-A - Just got home from carry out and I opened the bag to a half container of fries - Fast Food Near Me - Fort Wayne, Indiana

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It's Chick-fil-A...be ready to wait ... Dining Room, Drive-Thru, any time of day. Best chicken sandwich, nuggets and sweet tea!

The food was excellent as always. I wasn't sure if the lobby was open to get my mobile carry out order so I went through the drive thru. They couldn't find my order because i was supposed to come in. I realize it was a minor inconvenience but for some reason the lady at the speaker and the window both weren't very nice and had a very annoyed tone in their voice(s). I've never had that kind of experience at chick fil a. The lady at the window was kind of passive aggressive when handing us our food which amazed me because I have always been served with amazing customer service and this time they lacked any type of customer service . read more

This was the dirtiest and most unkept chick fil a I have ever been to. There was trash everywhere and the bathrooms were the worst. The employee who took our order was rude and uninterested and 7 other employees just stood there when we walked in. No one tried to greet us or welcome us in. One of our fries was dropped when she came to bring us our order and we asked for another and she never brought another out to us. We chose to eat on the patio and she immediately locked the door behind us locking us out so we couldn't go back in to remind them we needed another fry. I understand the dining room closes at 9:00 but it was exactly 9:01 and we ordered at 8:45 and they chose to ignore we were still there. And to lock the door in front of us?!? I do not recommend this location and having been a chick fil a employee myself at a different location for 2 years this was not the second mile service I brag to my friends and family about. I'm disappointed. read more

Top notch employees. Top notch chicken. Overall amazing experience! Their waffle fries are always the bomb! This particular Chick-fil-A location has SUCH great service. I love this place! read more

Drive thru lunch was wonderful today I got the chicken filet Deluxe with waffle fries and a diet lemonade it did not disappoint they have multiple people working outside at the drive-through to get you in-and-out quickly it was a great experience read more

Love chick-fil-A and specifically this location! Service is always fast and staff is very friendly. They have never gotten my order wrong and food is always delicious. read more

First of all why is this place so f*cking overrated? The food is literally garbage health sh*t. I came here expecting an explosion of flavor in my mouth and all over my taste buds, and i got the exact opposite. I'm so f*cking pissed right now because i spent like $420 on the whole menu and it was a god d*mn waste. What the actua f*ck dude? F*CK CHICK-FIL-A! read more

Worst Chic-fill-A we have ever had. We were there at 2 pm. Not terribly busy, 2 lanes, 4-5 cars in each lane. Ordered 2 grilled chicken sandwiches, one as a meal. I asked the window if there were any sauce in the bag she replied I think so. As we pulled away I dig through the bag to find 1 packet. We open our sandwiches, the buns are cold and falling apart, the chicken is luke warm at best. I threw my bun away. Over $20.00 for worst sandwiches ever. 1 star because the lemonade and Diet Pepsi were good. Oh, and my pet peeve....not a napkin in sight. Should we have to ask for these now? read more