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    Chick-fil-A

    3.9 (167 reviews)
    Closed 6:30 am - 10:00 pm
    Updated a few days ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Classy
    Casual
    Good for kids

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    This was me waiting for the cars to leave so we could go. Pedestrian walkway for those of us parked on our side.
    Callie T.

    We were doing our drive up to Maryland and had almost two hours to go and traffic had been bad. I was getting tired, my legs and lower back were protesting the drive and my passenger had to use the restroom. I was not traveling with Honey this time so was the driver and not the sleeping passenger. Either case, this was our cue to head off the highway (I-95N) and hopefully take a short break. With multiple options to choose from, we both voted for Chick-fil-A. It was pretty large and had the drive thru going on, but since we needed to use the restroom and stretch the legs, we opted to go inside and order once we noticed people sitting inside. Pulling to one of the parking space to the side, there were clearly marked signs that requested all pedestrians to use the crosswalk to ensure visibility for those ordering through drive thru. Safety is important and Chick-fil-A has such a good reputation for doing what's right. FYI - masks were not required if vaccinated, and they had lots of options if still concerned. There were very few but some with masks, but they also still have take out options, and you can use the app to order and pick up drive thru, etc. I could have been out of it (highway hypnosis and pandemic brain) but it took a few tries with the cashier on what we wanted. After our order, we noticed we didn't have any of the Chick-fil-A sauce . . . Hello?! One of the main reasons we come, and wanted to add to our sandwich and even for the waffle fries. Food came out quick enough, and when we left to our car, we noticed the drive thru line was now multiple lanes which meant to reverse out of our parking space was going to be very difficult. Figured we would stretch our legs some more and walk around a bit. And truth be told, I wanted to see if I may have perhaps missed a sign to indicate not to park here, but there were none, except that you can join the team as was hiring like many other fast food restaurants. The lines for the drive thru was quite long and naturally Chick-fil-A was responding accordingly by having more lanes for orders. Not so great for me and the other customers who parked in the spaces by ordering. Reversing was a slight pain since not only was the car two spaces down trying to leave via re erasing too, another car on my opposite side was too yet we had cars blocking us and when they moved forward, the next drivers behind were simply dreaming of their meal and moved forward and continuing the block. Let's say that since it's the NBA Finals, they had a great defense strategy to block and shots to get back on the highway. After the outer most lane diminished, we quickly reverse and then was stopped by an employee who was directing traffic for the 2nd lane to proceed. When we finally got to pass we saw the pick up lanes and knew they were also operating efficiently.what we also noticed was the ample parking spaces on that side of the building. Too bad we weren't aware of it as it would have also enabled a much faster departure from their premise and require more walking to stretch my legs. My chicken sandwich had no pickles nor anything else but then again when I ordered the Meal #1 and just the sandwich which my son said entree, I now know wanting just the "sandwich" is the entree. Learned a new thing. There's a reason why people go to Chick-fil-A and rather be in line than the other restaurants nearby.

    Ice cream
    Tara G.

    I live closer to another Chick fil A, but that one always messes up, so I go a little further when I want a Market salad, to another nearby Chick-fil-A (we have a whopping 6 of them in Fredericksburg). Shouldn't be surprising since Chick-fil-A sauce was invented right here in Fredericksburg! My favorite Chick-fil-A location really dropped the ball today. I ordered a market salad on the app, with no blue cheese and a cold fillet. I always get the same exact thing. I ordered a good 15 minutes before I arrived, waited in the drive-thru, and still had to pull up curbside, to wait for it to finish. They brought it out and walked away. I saw that it had a hot filet on it, which I don't like, because it wilts the salad. No big deal, but I got back in the drive thru, let the attendant know, pulled up to the window, let them know...and they had me pull curbside a second time. They bring it out, the attendant starts to walk off... I said, "Please just wait right there while I check it". No apples. Not one apple on a salad that is supposed to be made with just apples, strawberries and blueberries (in addition to chicken). In total it's now been a 40 minute ordeal for a salad with no cheese, from a company that only makes chicken, waffle fries and salads mainly, and prides themselves on their accuracy and speed. She said, "I can get you some apples if you want". If I want? It comes standard with apples. All I requested was no blue cheese. Yes, I want the rest of the salad toppings I'm paying for. I instead request that she send her manager out, because they definitely are not checking for accuracy at the window. I have now waited in the drive-thru twice, waited curbside twice, and not that it was their fault, but I was in a wet bikini, after being at the pool all afternoon, and needed to get back to let my dogs out, and this was taking entirely too long. The manager came out and made me a third salad, which fortunately was made correct. He also told me to hold onto the second salad, and gave me two coupons for two free meals. So I guess I can't complain. I know, first world problems... I was just hungry and grouchy, and expecting a speedy, accurate drive thru experience. Now I'm fed, and a different person that I was an hour ago.

    Patricia S.

    Just a little upset with Chick Fil A Southpoint. I ordered large fries and they are the same as a medium! Why did I pay more for pretty much the same amount!! How crappy is this! ***UPDATE*** Chick Fil A was wonderful. They reached out about my post and compensated me for the fries and gave me a free meal. It was very nice of them to do this and it was addressed quickly. Thank you Chick Fil A for your attention to this.

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    Pettiness from this staff is hilarious I've been ordering online everytime I order 2 eggs for my salad they either only give me one or they split one egg in two like this what is wrong with people?

    ows a hamburger and french fries

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    12 years ago

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    11 years ago

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    14 years ago

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    12 years ago

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    10 years ago

    Went in bought 30 buns for 5 bucks, 50 dollars 300 buns best deal feed the family for weeks. Ps all were toasted and buttered for free.

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    11 years ago

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