Lee's is on the downswing again. Food is mediocre. Service is great mostly. Same dirty floors and…read moreflies on the windowsills. I am moving my personal rating from 5 to 3 stars. Up on price, down on quality on some dishes. If you bring up a problem to the manager (not being a Karen) she made it like I was the problem instead of the food. I quit going here again until I hear that things improve.

On our way back to Houston from Destin, we stopped with our 2 grandchildren & newly-purchased…read morehermit crab, Hedwig. Brad was our server and did a fantastic job! He was prompt, attentive, & personable. Thanks, Brad, for taking such good care of us! We all enjoyed our lunch and followed up with soft serve ice cream for dessert. -soft, creamy, & had a great flavor! The chocolate was extra-yummy! We're very glad to have seen good Yelp reviews when searching for a fun lunch stop.

Love this place. Of course the food is always good and fresh. The location is always neat and…read moreclean. But the big thing here is the service. The staff is always friendly and helpful. That makes each visit we have here a nice one. This location is Highly recommended.

I've been to this location several times and the last two times, my order was not prepared to the…read morespecs on their menu. On my most recent visit, I ordered the hot Italian sub, which comes with lettuce, but lettuce was not on the sandwich. If the staff working there would focus on preparing a sandwich based on their menu instead of chatting with each other and acting as if they don't want to be there, maybe I would visit this location again. To add, there were only 3 people in the line. Be better.

5/5 -- A Ponchatoula Gem You Have to Try…read more If you ever find yourself anywhere near Ponchatoula, do yourself a favor and stop at Toula Burger on W Pine Street. I walked in expecting a good burger... I walked out questioning why every other burger in my life hasn't been held to this standard. From the jump, the vibe feels like what a small-town Louisiana burger spot should be: warm, welcoming, and buzzing with people who clearly know they're in for something special. You can tell the crew cares -- not just about making food, but about creating a place the community is proud of. I ordered the signature burger, and I'm not exaggerating when I say it's the kind of bite that makes you pause. Perfectly seasoned beef, cooked exactly how I asked, layered with toppings that taste thoughtfully chosen rather than thrown together. The bun held everything like a champ -- soft enough to enjoy, sturdy enough to keep the whole experience tidy. It's the little things, and they nail every one. The fries? Golden, salty, addictive. The kind of fries you keep eating even after you're full because "just one more" somehow becomes ten. What really stood out, though, was the service. Ponchatoula is known for its hospitality, but the folks at Toula Burger take it to another level. Genuine smiles, real conversations, and you can feel the pride they have in what they've built. It's refreshing. To the owners: Y'all created something special here. You've got a spot that feels rooted in community but tastes like it belongs on a national "must-try" list. I'd love to know more about the inspiration behind the menu -- especially what led you to craft a burger that balanced richness and freshness so perfectly. Keep doing what you're doing; the attention to detail shows. I'll absolutely be back -- and I'll be bringing people with me.

I'm really sad that I could not give this cute burger place 5 stars. Here is why. This is my first…read moretime here, but my husband has been here a couple of other times. He is a burger aficionado. While the hand patted Burger is fantastic, my husband commented that every single time he has been there the fries are lukewarm. I opted for a hand battered shrimp Poboy. The batter was really good. Served freshly fried. If you're weird about veins in your shrimp, these are not deveined shrimp. The problem is that the bread to shrimp ratio is off. It's a really thick bread. The restaurant atmosphere is so quaint and homey. The staff was so friendly. I can chalk the bread thing up to personal preference but they need to do better with hot fries.

Great food. Great service. Great atmosphere. Great great great. I'll be back. Yes I will. Great…read moreplace.

I'm not usually one to have a problem with server at fast food restaurants, but me and my…read moreboyfriend's fries were moldy. when we brought this to the attention of management, they said they would give him a new 3 finger combo to go and took his untouched plate, including the tenders. they then brought over a to go thing of just fries and did not give him his tenders. will not be coming back to this location:(((

Firehouse Subs, hey little PSA!…read more I didn't realize this place was showing such poor management skills and the staff not providing quality orders! I ordered a TURKEY BACON "RANCH" sandwich for lunch, but it wasn't ranch -- more like some kind of honey mustard. I don't have time to come back and get it remade. When I called, they told me they can't do anything unless I bring the sandwich back right now. I said, "I can't do that, and gas isn't free!" They just said, "Oh well, that's our policy." So basically, they can mess up your food and still expect you to pay for it! I'm really tired of places making mistakes and expecting the customer to pay for them. This was at the Hammond location. The sandwich cost $15 and was ruined. Yes, I got frustrated because they kept saying it's their policy. But the policy should be to make sandwiches correctly or at least not inconvenience customers. Then some guy on the phone said he was the manager. When I asked for his name, he started saying this is ridiculous and kept cutting me off. Meanwhile, a girl in the background called someone else and said there was a lady on the phone having a full-on meltdown. I wasn't upset until they got rude to me, cutting me off saying "oh well," and expected me to just drop everything and rush back. They basically told me, "Well, I messed up, and you need to come back to fix it, otherwise you're out of luck." The guy said, "Ma'am, sorry, but we're busy!" When I picked up my order, there were only three customers and three workers there. The management and staff are unprofessional, and it's disappointing to see such poor service. Use to go here all the time and the people there were so polite and knew who i was. Never had this happen before. Really sad

went in to order 2 sandwiches for lunch takeout on 9/12/25, employees were rude, disrespectful, and…read morecondescending. they were clearly irritated that they had to work. if you hate your job, look for employment elsewhere! i won't be back ...

I hate this place now. It just is a 50/50 roll of the dice these days…read more The "OneLove" thing here is a joke sometimes. It used to be value. Now it's just another chicken place. So, let's get through it. Food: While the fingers are hot and fresh each time, which I will give credit and a star for, more often than not they hide measly little sad, small chicken fingers that resemble more of a nugget than a finger in your box. Literally one I got recently was as big as my pinky finger. And the funny thing is they don't care at all about giving that to you. It does not matter to them. But the funny thing to me is I go complain about it and get more chicken. So why are you giving unacceptably small fingers to your paying customers when prices are this high - yet again raised recently? When you're paying $16.59, that is not gonna cut it. I've also caught them holding back on "extra fries" when you sub for coleslaw. Again, this is an issue of value and customer experience - no care at all. Until you make them fix it. And they will fix it. Again, credit given for fixing it. I also love how they ask at the window if you want ketchup or hot sauce, and then don't put it in the bag. The issue here is the workers are not paying attention or caring about order correctness and quality. Let's get to the staff. Managers OK. Some window workers OK. Some kitchen staff OK. But I am starting to see why quality and care are going down quickly with Cane's. Take a look at who is in the back making the food. Younger kids who do not care about what you get. All they know how to do is fill the box (hit or miss) and pass it on without a care. You get what you get. I would question if some care about anything at all. The One Love they have is cutting up so much in the back, talking and not paying attention, that customer order quality suffers. And when you bring it up they can sometimes have an attitude coming out the kitchen, especially with the younger employees who literally do not care and have edgy attitudes toward customers. And this is who Todd Graves is OK with employing in his restaurants; honestly I don't think he cares either nowadays. One Love of taking money and giving less and less in return. It's not the Canes I once knew. "OneLove" is just a corporate slogan that really doesn't come out in the chicken anymore. The only thing Raising here are the prices and blood pressure; because it certainly is not customer value. I hate this place more and more with each visit and will eventually stop coming here altogether. I keep giving it chances and it's just not worth it anymore. There are way better chicken meals out there. Restaurant atmosphere is OK. Disappointing experience is one too many. I don't expect a response at all; not interested in one.

We often eat at Raising Cane's, but today I ordered 2- Big Boxes & an Extra Bobbed Bread.I rec'd my…read moreorder through Drive Through.I only rec'd 1 Coleslaw.The young lady that took the order was so fast. The Fries were Limp & Cold! I was charged for a Cane Sauce! Cashier-Terrence Check #40078. Lately the orders through the Drive through are not up to par. I was not satisfied today with the Service & Food. D.Franklin

Awesome foods and excellent service too. A variety of dishes, creole and country too.read more

I'm 79 years old and that's the best damn hamburgers I ever ate!!!! I shall return many times.read more

Overall, I'd give this Chipotle 3 out of 5 stars…read more The chicken bowls were good, the portions were generous, and the restaurant was clean. The atmosphere was fine and exactly what you'd expect from a Chipotle. Unfortunately, the service continues to be the biggest issue. During my visit, there was only one employee making the food, which led to about a 20-minute wait. The frustrating part is that this isn't unique to this location--it's been my experience at almost every Chipotle I've visited. With so many great places to eat these days, the consistently long wait times honestly make me question choosing Chipotle. The food is good, but it's hard to justify waiting 20 minutes for a fast-casual meal when there are plenty of other options. Chipotle could learn a lot from companies like Chick-fil-A, which have built a reputation for moving long lines quickly through efficient staffing and operations. Having two employees consistently working the serving line during peak hours seems like it would make a huge difference. The food keeps me coming back, but until the speed of service improves, it's hard to rate this experience any higher than 3 out of 5 stars.

I came in because I was craving Chipotle --mind you, I'm 17 weeks pregnant. I walk in and, to my…read moresurprise, they had no rice. I asked how long it would take and was told they didn't have any at all because their rice maker was broken. I left disappointed, but the craving wouldn't go away and the next closest Chipotle is 25 minutes out of the way, so I came back hoping they had it together. Nope -- still no rice. I asked if my bowl would be cheaper since rice is a main part of the meal, and they said no. At that point I couldn't fight the craving, so I ordered anyway. The experience was just not the same, and to make it worse, my bowl started leaking and breaking because of all the juices and no rice to absorb anything. I went back through the drive-thru -- and that's when I saw employees handing out bowls with rice. I was beyond disappointed. They told me the rice maker had been broken since Sunday, yet somehow they had rice for online and pickup orders only? That is absolutely unacceptable. If you're out of a core ingredient, it should be consistent across the board -- not withheld from walk-in customers. Super frustrating experience and very disappointing overall.