This is my second visit to a Chick-Fil-A and I cannot be more impressed with the customer service. In the days of having people serve you who are there just to collect a paycheck, this place is pretty special. All personnel are friendly and attentive addressing you as sir or ma'am and looking you in the eye. I brought my parents to try this franchise because we don't have one in Hawaii. They both enjoyed their grilled chicken sandwiches and said it was moist and tasty. I ordered chicken strips. Initially they gave me chicken nuggets but to my surprise, the nuggets were made of chicken breast and not rib meat and other chicken parts pressed into nuggets. The restaurant was also nice and clean as were the restrooms. read more

As an yelp elite I take my reviews seriously! I ordered 2 combos meals and i got 2 drinks and only 1 fry! I talked to CAYLA about this and she was completely rude about it and talked down to me about this! She talked to me like I was at fault! I talked to her nicely about how i ordered 2 meals and I was missing a fry and instead and she tried to charged me 2+ for an additonal Fry! She was completely rude! I understand people make mistakes but CAYLA WAS RUDE! I do no appreciate this! I come to this chick fila twice a week for food and because of this situation i will take my money SOMEWHERE ELSE! Chick fil A on Stephane you just lost a YELP ELITE CHICK FILA REGULAR! This is a lost on YOUR BEHALF! This all happened because of the poor customer service of KAYLA! Maybe you could train better on customer service! As an yelp elite! I will talk to my yelp elite committee about this situation! read more

Come on! I got 4 large waffle fries and they were ALL this full. I went through drive through and there was only one person in front of me, so they weren't busy. I know they don't have to be over following but can you at least make it look like is a large? read more

Chick-fil-A - What?! - Chicken Shop Near Me - Henderson, Nevada

I have to give Chik Fil A super props for handling their grand opening this way. Since they've opened I've had breakfast twice and lunch once. Why all the hype around a fast food place? Because it's fun to go to and very welcoming to return to! I love how nice and enthusiastic the staff are. So far I've had their chicken biscuit for breakfast, their sausage burrito breakfast, and their original chicken sandwich for lunch. The sauces really make the food exciting. I do recommend trying anything that has chicken lol and their white sauce is really good. Don't be scared of the lines! I was in a line of like 20+ cars and was done writhing 20/25 minutes. Same as In N Out. Not bad at all. Only complaint is my waffles fries were a bit soggy. read more

So I decided to go here for breakfast today and I was disappointed that they opened at 6:30am instead of 6:00am just like the other ones. I decided to wait anyway and other people must have had the same thing in mind. I am a huge fan of their spicy chicken biscuits but I forgot they don't carry those anymore so I opted for the regular chicken biscuit combo. My oh my oh my oh my!!!! I ate my hash brown in the car to work because I didn't want them to get cold on my 30 minute commute into work after this pit stop. I am at work now and believe it or not the chicken biscuit was still very warm and the biscuit was still fluffy. Perfectly buttered biscuit with that delicious chicken I am in heaven again. It's a little out of my way to go here before work but I will be coming back again and make that sacrifice (my time) to enjoy some good food and service. Again they always knock it out of the park. read more

Literally the worst location ever!!! I went through the drive thru a couple of days ago and ordered a chicken breakfast burrito. When i got home i realized the burrito had two stickers one with chicken the other with sausage and the burrito ended up being sausage! I thought this would be a one time thing, people makes mistakes. A couple of days later my husband goes through the drive thru and realized once he got home we were missing as entire meal! I came in the next day after speaking with the manager Kayla and only a portion of my order was comp'd you guys messed up both my orders within a week time frame. I shouldn't have had to pay one penny. And i only asked for the meal they missed and the meal they messed up. read more

Chick-fil-A - is it sausage or is it chicken? I ordered chicken and got sausage instead - Chicken Shop Near Me - Henderson, Nevada

I loved coming here and the line goes really fast and the workers are amazing! BUT one morning I decided to order breakfast ahead of time once I got there I entered my spot number then waited for 15 minutes and realized I wasn't charged... i flagged down the lady that helped me and we both thought it was weird that it didn't go through even when I showed her my order... so happens even if you order ahead of time your breakfast won't be made before and the app will cancel your order without letting you know and they will tell you breakfast items are sold out. So I ended up waiting for over 30 minutes for food I didn't originally order. read more

Not gonna lie I tried their Spicy Chicken sandwich a few years ago as my first experience and it was OK. I wasn't impressed. Decided to go back and try their chicken nuggets as I've heard good things about their Polynesian sauce. Decide to try their Chick-fil-A signature sauce too. Both are good but I have to say their Polynesian sauce lives up to the hype. Their waffle fries are a little less crispy than I like however they are still good. Nothing like when you get soggy fries that should have been tossed out 5 minute ago at other fast good chains. Over all I plan to come back for more of those great nuggets and sauces. read more

Horrible customer service in the drive thru! Came through about 9pm and both drive there employees were rude and grabbed the menu out of my wife's hand and acted like we were not supposed to ask about it read more

OMG x 8 - I received a mouthful of very NASTY from this location. With the attitude of UNFORTUNATELY we could care less. I even asked if i could pay the difference to avoid the breaded - where i preferred the grilled. She's like nope, not with this FREE coupon. Not a big deal - i will give the breaded a try. OMG talk about a mouth full of Grease + and a very nasty aftertaste all at once that had me spitting it out. What do they see in this stuff ? The cashier - she was mildly pleasant BUT seemed to be very suspicious of me - a constant s STARE was present as i was at their condiment section. I should have got the KALE instead. Because that crap was like OMG they are Over paying for these NASTY Nuggets. I will stay away from these breaded chicken products 4 certain. Do the chicken sandwiches have same nasty greasy taste ? I should sue for the amout of Peptol Bismol chew tabs. asubliminalmf@aol.com read more

I spend $11.00 for lunch today at Chick-fil- A. In my opinion the food is good, but these prices are too HIGH! Especially, for the portion that they give U. It was $1.30 extra for me to sub my fries, for a small salad. I don't even think this is a small. I don't know what size u call this shit! This is more like a mini. Why can't I be healthy without paying extra! $11.09 is what I pay for a family pack of chicken breast. read more

Chick-fil-A - Chicken Shop Near Me - Henderson, Nevada

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It's Finally Here!!! So glad to have Chick-fil-A here in Vegas. It really reminds me of back home. The food is amazing, the service is always on point, and the staff is super nice. Best chicken sandwich ever!!! read more

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Food was great! First time visiting a Chick-fil-A and it was a wonderful experience. Chicken filet was juicy, not dry and waffle potatoes delicious. Cashier could have been more attentive. He was busy trying to tell his friend to wait for him to free up and he'd "hook you up". I can't give you a five star rating because this was a distraction and disheartening. read more

Great food! Great service! Their chicken is really good. I also admire a company that stands fast to their standards for quality and service. But don't forget, they don't open on Sundays! Lines are crazy long. My suggestion would be to walk-in. I really do enjoy their chicken. Crisp, moist, tasty. I swear they must run about 50 people in the joint. There is always someone to take care of you, to refresh your drink, get your condiments, etc. Bottom line: Great place for chicken... But ALWAYS crowded. read more

Chick-fil-A - Chicken Shop Near Me - Henderson, Nevada

As with all of the Chick-Fil-A locations I have been to, this location is clean, the staff are friendly, and the food is consistently good. Considering that they have only been open for 2 days, everything is running very smoothly (we have been to this location three times in the past two days). I can't say I have a favorite item because I honestly love almost everything on the menu. I hope they start selling the merchandise like some of the other locations. I am looking forward to continuing to visit this location. read more

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This was my first time trying chick-fil-a and i got the classic chicken sandwich number one the chicken patty it's self wasn't bad flavor was there but it was dry like no sauce on the buns you would think at least the chick-fil-a sauce or EVEN MAYO but no dry with two small sad pickles number two the fries NO FLAVOR I mean its straight potato I just really think that chick-fil-a is over hyped. The staff was nice tho they made sure everything was correct the guy that took my was very respectful read more

Wow! This place is fast. The line was all the way out to the street but it literally never stopped moving the whole time. The speed in which the pump out the food is worth 4 stars by itself. Truly impressive. As for the food, deep fried anything is generally pretty good. read more

Hold on, I'm a huge fan of Chick fil A. I would normally give 5 stars for service, value and quality of food. I've been eating it for many years. This was the first time I tried the grilled chicken sandwich. OMG horrible, no way that was grilled. Taste like liquid smoke. Just disgusting. Back to the regular chicken sandwich or nuggets. Can't say enough about the people working there, always friendly, polite and efficient. It may look like a long line but it moves extremely fast. read more

Ok Chick-fil-A, you've finally got me. I'm officially a fan of your delicious chickity goodness. Want to know which glorious item finally sealed the deal? It was the grilled chicken sandwich. I know I know, such a simple sandwich, but I can honestly say I've never had a better chicken sandwich in my life! Not to mention, most fast food joints will serve sandwiches and burgers that leave you feeling groggy and ready for a nap. Not this place though. After I had the grilled chicken sandwich for lunch, I was ready to power through the rest of my day with my hunger satisfied, but not weighing me down. Oh and I can't forget to mention the variety of sauces they have to add to your chicken selection. From a sweet and spicy sriracha sauce to buffalo to even a sauce of their own known as the chick-fil-a sauce, the options are endless for any customer who wants to add a little variety to their lunch! Nice work Chick-Fil-A! This is one customer that will certainly be back in the future. read more

Great place great sandwich HOWEVER if you don't open your dining room I will stop dining there entirely . Last chance - OPEN THE DINING ROOM

been here a few times. great location and good food but the staff is very unprofessional. over heard this employee (bigger white lady with blonde hair) talking to customers about who she hires and why she doesn't hire certain kids because they behave poorly and are "idiots". funny coming from someone who is probably pushing 40+ yrs old working at a fast food but let's not talk about it right? the younger staff don't look happy and don't have the best attitudes but seem to do their job taking trays. if service is a big thing for you, don't waste your time at this location. read more

I love this place! Best customer service in Vegas. Very professional & your presence is acknowledged they make you feel valued from the moment you place your order to when you drive off the parking lot. Love it we always come back not for the food but die the great service we receive. Definitely recommended! read more

There is not a negative thing to be said about this store. The food--as it is at all locations--is delicious, and the service is ridiculously good. Love this place! read more

It would be nice if they didn't rush customers at the window and actually repeated what order they're handing you. Customer service was trash. read more

The employees are very nice but seem overworked and tired, every time I visit this location they get my order wrong or forget 1-2 of my items :( read more

Unbelievably good food. I've only ate here at least two times in total and the service and staff are always GREAT. Thank you for being so nice, given the HOT weather conditions today.. it was upwards of 113 and there were misters outside for the crew and they were smiling. The food was handed to me so quickly I was like shocked it was so fast.. they are very efficient. Thank you for making my second lunch so good. read more

I love Chick-fil-a. There customer service, food, and their interaction with us as customers is exquisitely done. Wait, if only you were open Sundays! Lol. Thanks, Click-fil-a. read more

I have to complain about the awful customer service experienced here today . A very rude male customer service employee who is supposed to take orders refused my order exactly at 10:30 am mid order due to "being out of breakfast items". At this moment , he also decided to turn the menu around (which still displayed breakfast items" . He says "there's a hard cutoff" , which I 100% understand for those who weren't in line already . I did not place an order , nor will I again in the future . Disgusting . read more

The food speaks for itself. Delicious. The staff here set the bar very high for high quality friendly service. If they see anything that needs attending to, or anyone who might need something, they act immediately. Move over In-N-Out. All the other fast food chains could learn a lot. read more

This chick-fil-a franchise had phenomenal customer service and they move very quickly. The line is always long which may appear scary at first but then you get in the line and they are so organized and control the traffic very well. You come in the line at the very end and in a matter of seconds your at the window getting your meal! The food is always hot and taste amazing! read more

Dallin, in the drive thru, was awesome! Super friendly and great attitude. Made my day! Food was perfect, too... came out super fast & hot.

It was good. Nothing too exciting about chick fil a. I don't see the fascination that everyone sees it's just chicken sandwiches and waffle fries. Don't get me wrong it was good and I love the fries but there's not a whole lot of food selections for me. But overall food was good and I went on the night of a gathering for green valley high school and it was awesome to feel welcomed when walking in. Staff is nice and love the service read more

FIRST time having Chik Fil A: Amazing! I've been wanting a spicy chicken sandwich for a while now and didn't want to hurt my stomach with McDonald's food so when my co worker said they had spicy chicken I took the chance. Oooohhhhh delicious! I'll for sure be going back for more now that I know how great it is. Crispy , juicy , flavorful read more

Even when the parking lot is full they are pretty fast at getting cars though the line. Food always comes out fresh and their lemonade is amazing. read more

I don't get the hype about their chicken sandwiches, pretty salty , not enough lettuce and I barely see the tomatoes, their "special sauce " is honestly 2 sweet .. Place is clean and staff is friendly, food comes out pretty fast ... one star for service and the other star because my husband complained about the 1 star read more

Unparalleled food quality, prompt service, and polite employees. Just what you would expect from a Chick-Fil-A. This location is one of the top ones in the nation, and it shows! read more

God I love Chick-fil-A! The food is consistently good and the wait staff are consistently friendly. I was so excited when Henderson opened one up I ate here for like two weeks straight. This Chick-fil-A is pretty consistent with th other ones I've gone too. They fixed my order when it was wrong and apologized for the inconvenience. Would recommend if this is your first Chick-fil-A experience! read more

Spicy chicken sandwich super juicy, love the waffle potatoes nice seasoning and good flavor. Took us longer to get there then actually leaving the drive through. They always say the firsts impressions count, first time around was not that great. Second time again much better and fresh. Long lines but definitely worth the wait. read more

I love Chick-fil-a. Food is always great, but this location's customer service is a hit or miss for me. It's either really good or bad. The last couple trips I've made here had me leaving mad because I got attitude for stuff that doesn't matter. The first instance, my homegirl and I were leaving and this girl was with a stand outside giving out sauce. She wasn't clear that we could only get 2 sauces per meal/person. But she was making it seem like my friend was stupid and couldn't do math when there was just miscommunication. I was especially annoyed because the next time I came, the guy had no problem giving me like 5 sauces when it was just one meal. It's just sauce. I don't get it. The next instance, it was late at night and there was barely anyone at the drive-through. The girl asked for my name before I ordered but took her like 3 tries before she figured it out (or not who knows..). But I was irritated that she needed a name. I understand if there's a long line, but there were about 3 other people in line. she was clearly irritated too because she was giving me sass after. She asked what I wanted and I proceeded to tell her the first meal I wanted. She didn't even ask what drink I wanted with the meal before she asked so quickly if I wanted anything else so I could stop talking to her (*rolls my eyes) I told her the drink I wanted then told her the next meal I wanted, which I could tell made her even more annoyed that I indirectly pointed out that she missed something. When I got my food, they just read my order back to me (not say my name). I wish she was at the window when I got my food so I could tell her that I didn't order a side of attitude. I'm not those entitled customers that ask for the manager for every little thing but I have never experienced such bad customer service before, not even at any other fast food place. Definitely did not expect this from Chick-fil-a. Will still go here because it's Chick-fil-a LOL but beware of sassy workers. read more

Consistently great food and service. As a Virginia native and frequent east coast traveler, Chick-fil-A has been a part of my fast food diet for as long as I can remember. The news of Chick-fil-A opening in Las Vegas was a long time coming. With the initial opening of this location, food was just average...however as time progressed, I believe the food quality and taste has improved greatly. Never any issues with my food orders. My experiences are limited to drive thru only, but all interactions have been friendly and prompt. Lunch time rush is handled well as employees will often walk down the line of cars to obtain orders in advance of the window. Breakfast line moves even faster. read more