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    Chick-fil-A

    4.0 (104 reviews)
    Closed 6:30 am - 10:00 pm
    Updated a few days ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Disappointing manager and order taker combo.
    John W.

    When it comes to customer service, this place is unlike most Chick-fil-A's and it gets a "D" at best. Went through the drive-thru Wednesday for some Chick-n-minis. Started off unlike the typical Chick-fil-A when I asked my drive through order taker - Mary how she was doing today which garnered crickets from her. Ordered two 10 piece minis and a large hash brown. My order was brought out to me with two cars ahead still so I grabbed my order and got out of line. Never had to check Chick-fil-A orders in the past, so I wasn't concerned. Got home and discovered that I only had one 10 piece and a large hash brown and not the two 10 pieces I had ordered. To be fair, they only charged me for one 10 piece and the hash browns, but a 10 piece mini does not feed four adults. I called the store to share my disappointment and spoke to Josh who said he was a manager. After explaining the situation to Josh, he apologized and asked if I needed anything else. I guess not. I get it they can't deliver food, but be sincere in your concern. A $2 off coupon to make up for Mary's lack of customer service and her mistake would have been nice. Big fail in my opinion.

    Charred Chick-fil-A Chicken Sandwich
    Howard A.

    I usually enjoy Chickfila, but it appears that someone did not have the decency or the brain to watch the fryer while it cooked because it was overdone and burnt. Dissappointed.

    Fresh flowers on the tables
    Veronica M.

    Confession... I'm addicted to the holy chicken. There, I said it, but this particular location has never disappointed me. I've always have a great experience, accurate orders, delicious freshand their manager always surprises me with rewards in my app. This last time I came with my kiddos as I thought the playground was open but unfortunately it's not (sad face). I really hope they open it soon because parents need it. The staff was great and they gave my kids those cute little cow stuff toy. They have nice fresh flowers on their tables and they keep their place pretty clean. Their drive-thru is very packed but they are very quick and it moves fast. They also offer the option to pickup inside or they will bring it to your car (depending on weather). The only thing I don't like is the in and out of the shopping mall they are at. It can get very crowded and difficult to come in or out but that hasn't stopped me or anyone else seems like, so come on and get on the cows side "eat more chicken"...

    lobby
    Ashley W.

    Definitely a go to whenever in the Hermitage area. Waffles Fries are always amazing and the original chicken sandwich will never upset. This location has recently done some renovation and it now has an open seating, which includes a community table! Staff is great and as always, friendly.

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    11 years ago

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    10 years ago

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    10 years ago

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    Photo of Lisa C.
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    8 years ago

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    13 years ago

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    12 years ago

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    5 years ago

    for the second time this week, placed order, read order back to me, still got 1 item wrong - aargh!

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    10 years ago

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    12 years ago

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    8 years ago

    There was this one hot girl named Sophie she did a good job follow my Instagram Sophie owen.carbajal

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    11 years ago

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    14 years ago

    The personal service is overwhelming. The way a non fast food restaurant SHOULD HAVE!

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    13 years ago

    I love this Chick-fil-A . They are very nice people and its great service. Food is great. Sitting area is very clean. :)

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    12 years ago

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    10 years ago

    Possibly the best Chic Fil A in Nashville. Super friendly and attentive, clean and quick with franchise quality. Always happy here!

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    9 years ago

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    15 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    12 years ago

    Great food! Clean restaurant, clean bathrooms and nice kids area. Docked a star for not selling rootbeer.

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    9 years ago

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    17 years ago

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    10 years ago

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    Page 3 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    Had the best experience today going through the Hermitage, TN Chick fil a drive thru!

    Mentioned in 5 reviews

    Read more highlights

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    Party Fowl - Donelson - Hot Hot Chicken Street Tacos

    Party Fowl - Donelson

    4.0(867 reviews)
    3.5 miDonelson
    $$

    Honest dine in review: Julie is a sweet heart! With the recent heat wave I hope she gets her AC…read morefixed soon because with how hot it's been, the only thing hotter is this chicken! 5/5 experience; get Julie a raise!!! And the chefs too while we're at it! Tap in below: Being from Nevada, Southern hospitality just has a way to your heart. We were welcomed and walked to our table by Julie, she introduced herself and made us feel at home. We were told that Party Fowl was the place for trying authentic Nashville hot chicken and our friends from Oak Ridge didn't lie! Forget Hattie B's, forget Princes. This spot is the place to go if you type want authentic Nashville hot fried chicken. -Hot chicken Poutine: 5/5 Interesting... but when you think of our northern friends in Canada, poutine is a dish that has a cheese pull that leaves you going for another bite. Add a savory gravy, some melt in your mouth fries that are married to a delicious hot chicken or your preferred heat level and you're left with a unique delicious experience. We paired the medium with this and it was a perfect match. There was plenty of cheese and was a dish you could easily share based on the portion size. Loved it!!! -Chicken tenders (Nashville hot)/ 5/5 Leaving the review for the Nashville hot because that's why you come here, right? Forget Hattie's, forget Princes, forget Dave's hot chicken... I'm making my claim that this is a chicken that's been very well crafted and paired with a cayenne heat that packs a punch you can tolerate. It's a burning sensation that lasts, but invites you for another bite which is what you want with a tender like this. Plenty of meat with a breading that's still crispy even after it's dipped in the fire. You can dip it in ranch or blue cheese but it doesn't need it. THIS is Nashville hot chicken and you won't be disappointed. So glad our friend recommended this spot, having tried other chicken restaurants throughout our trips and many states. I'd come back to this location to get my kick of Nashville hot chicken. Ask for Julie!

    Airport food so not expecting much but still hopeful. Service was quick and friendly. Ordered…read more"Jumbo" wings which come with celery and carrots but my plate had none and I was told once they were brought to me that they are out and I received a shoulder shrug...OK. The taste of the wings were ok. The "Jumbo" wings were super tiny and could in no way be described as Jumbo. I had to order something else since they were much smaller than expected and no carrots and celery. I ordered the beignet bites and the picture speaks a thousand words. There was no effort at all to drain the grease they were fried in and they sat soaking in the grease with piles of sugar dumped on top and soaking up the grease. Unappetizing is the word that comes to mind.

    Photos
    Party Fowl - Donelson - The Bar

    The Bar

    Party Fowl - Donelson - Hot Chicken Sandwich

    Hot Chicken Sandwich

    Party Fowl - Donelson - Hot Chicken Sandwich

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    Hot Chicken Sandwich

    Kennedy Fried Chicken - 3 whole wings & catfish

    Kennedy Fried Chicken

    4.5(8 reviews)
    7.5 mi

    Small place big on taste Where do I start? The chicken was absolutely amazing french fries season…read morewell cook well the fish amazing everything was piping hot just the way I like it on downsize is the place is too small but other than that it packs a big punch if you ever in the Madison area, make sure you stop by here and get you something good to eat. I had the chicken and fish fries and a soda off under $14 and you can't be dead nowhere that good the Arab Brothers got it going on.

    There has been a lot of hype about "KFC", so I wanted to try it for myself…read more Upon arrival , I immediately notice the lack of parking (that no one warned me about). There's only 3 parking spaces, one of them being handicap. If those are taken, you have to either park at the gas station or make a spot, which may cause you to be in the way of the mechanic shop. When I entered the establishment, there were a few ppl already waiting & the workers in the back were busy. One of the workers took a break from fixing plates to get my order & told me it would be a bit of a wait. I opted to get the 3 whole wings & catfish combo for $11.99, which came with fries, two slices of bread, & a drink. The options for drinks were either a can soda or a kool-aid for an extra $1. I got the orange kool-aid & also added onion and pickles to my plate , which brought my total to $16. I may have waited about 20-30 minutes for my food, but it was piping hot & smelled delicious. For my condiments, I got ketchup, hot sauce, tartar, & honey hot sauce. The chicken was okay. It wasn't the absolute best I've ever had, but it was definitely pretty decent compared to other restaurants. The catfish was the star of the show!! It was a nice size filet & seasoned to perfection! The hot sauce & tartar wasn't even needed, but it made it taste even better. The kool-aid was pretty good too- not too sweet either! The fries were my least favorite. Overall, I'd visit again. Even if it's not for the chicken, I'd definitely get a fish sandwich & kool-aid!!

    Photos
    Kennedy Fried Chicken - Kennedy's fried chicken

    Kennedy's fried chicken

    Kennedy Fried Chicken - 1 Whole wing with catfish filet  and 5 piece shrimp

    1 Whole wing with catfish filet and 5 piece shrimp

    Kennedy Fried Chicken

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    Prince's Hot Chicken - Mild

    Prince's Hot Chicken

    3.6(51 reviews)
    5.7 mi

    When I tell you, I am so thankful that I found this place!…read more Every time I go to BNA I always try to make it to Hattie B's. And Hattie B's is definitely a touristy place inside and outside the airport, and while the chicken is pretty good, the prices are high and for some reason I don't get my airport discount. So one day I had gotten off at gate number 4 and walked by Princes Hot Chicken. They didn't have any customers, but they did have their food on display so you can see what you were ordering. I ended up getting their medium spice fried chicken tenders with macaroni and cheese on the side, and let me tell you: I should've been eating here the whole time! On my second visit I got their chicken tenders again with the mac & cheese, and I ate it all in one sitting. And the other day my friend was at the airport and I recommended getting it as well. We're only going to Princes Hot Chicken from now on. It's so good!

    My fault yall I…read morewanted to try Prince's, Hattie B and Bolton's on my trip but my wife wanted Red's (and she's not an "eat hot chicken 3 days in a row" kinda gal) so I was like hey I'm right here and I just flew from CA so let me try this place Keep in mind that Hattie's is around the corner but opposite of the baggage claim from D Gates so Prince's it was. Got the 4 tenders Medium with a side of Collard Greens. Greens had a funny aftertaste that I'm not used to, not good or bad, just different. Very flavorful even if I can't pinpoint what the flavor is. Strips were nice and had good breading, very greasy. Made my wife kinda sick, really flared up her gastritis. Kinda forgettable heat wise especially for medium. If you can't make it anywhere else then sure drop in but if you can't, it's worth going out of you way outside of the airport for Nashville Hot Chicken

    Photos
    Prince's Hot Chicken - Restaurant

    Restaurant

    Prince's Hot Chicken - My lunch!

    My lunch!

    Prince's Hot Chicken - Signage and corridor to Concourse D

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    Signage and corridor to Concourse D

    Chick-fil-A - hotdogs - Updated September 2026

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