Promote Brody to THE voice of Chick-fil-a! We had the most amazing experience whilst receiving knowledge of our order. 10/10 would recommend receiving help from Brody at Chick-fil-a on Independence :) read more

This is by far the worst Chic-Fil-A I've ever been. I've been there 10-15 times since moving to the area and they have screwed up something in the order 8-10 of those times. No joke. From giving fried chicken instead of grilled on a salad to not putting fries in the bag to forgetting to give you straws and napkins. They constantly screw spending up which is very odd if you've ever been to this chain.... Usually the service is perfect. Not here. To top it off, the last time they screwed it up I called to talk to the "manager" on duty and though she offered to make it right if I came back (was already driving home with a take out order) or to mail me something she did everything in her power to not put me in contact with the store manager. I think I know why the service is bad.... The on-duty managers probably never tell the store manager when they constantly make mistakes or I would expect it to be corrected which would be standard for this usually excellent chain. Food is typical quality for CFA here which is the only reason it didn't get 1 star. read more

This is one my favorite ones to go to. They always are very friendly and when we go inside to eat there is usualluy a kind lady who is working the floor helping customers as myself to get refills so I don't have to go to the counter and drag my kids. My order is always right too. read more

Chick-fil-A - Fast Food Near Me - Indian Trail, North Carolina

I never leave reviews for anywhere but every single time i come to this place they forget my gluten free bun for my sandwich so i'm just stuck with a bread less sandwich smh. read more

Even with a packed crowd these young people are working it! Outstanding job with this massive amount of cars in their parking lot! They are kind and professional while taking our order and getting the food out! I'm so very impressed! read more

My most disappointing Chick-Fil-A experience to date. The line in the restaurant was quite long at just after 11AM, but only one person was taking orders. My friend got her food right away, but she was halfway done with hers before I got mine. Apparently the first attempt was given to another customer. They DID bring me a free cookie to try to make it right. read more

I for one love chick fla this location not so much the service is extremely slow and they always mess up my order. I guess I'll just keep driving up to the Mathews location they always seem to get it right. But as for this location I won't be coming back read more

So I decided to come here so I could get my mother in law a strawberry milkshake. She has just been admitted to a nursing home nearby. But the machine is broke. Which means I pulled into this crazy parking lot at lunchtime for nothing and I will be going to Panera instead. Chick Fil A why you slipping to Mcdonalds standards? read more

This place is amazingly wonderful!! Every person that works here is nice, the service is efficient and quick and my order is always right. The fact that the employees are super sweet makes it even better. Keep up the good work!!! read more

Great food as usual but the service at this location is very slow. I definitely prefer the arboretum location

The food is always good but this location has some very unpleasant servers - particularly at the drive-thru window. I finally went inside and that was slightly better. read more

Exactly what you expect from Chick Fil A. Consistent food, and great service and a clean restaurant. Definitely the best of the fast food chains and this one is definitely good. Only drawback is that is usually very busy, but that is a testament to the food and the experience. read more

I love chick-fil-A but this one has lost my business forever they messed up my breakfast order and then because it was after 10:30 couldn't fix it. To make matters worse they are slow. read more

This is one of the best CFA's I have visited. Lots of smiling faces and superb customer service. Young high school aged staff from what I can tell. They go above and beyond in the customer service category. read more

Quick friendly drive through. Never have to worry about the order being incorrect. And always have a smile. Good job chick fil a.

Great location, staff is super friendly. They are always very polite and greet you with a warm smile!!! My one small observation is that the staff seem to replicate robots: My pleasure!! My pleasure, but do they mean it!!! NO I doesn't seem that way. As they continue to greet and smile and constantly say My pleasure there is almost for certain a smirk and (I'm not looking at you I'm only doing my job) look or a short roll of the eyes. The food is good , clean and my kids enjoy the play area. Therefore I must give this establishment/location 3 stars. read more

This place like most chic fil la's is great. My order is almost always right and hot and fast. A couple of weeks ago i went through the drive thru early during breakfast hours and asked if I could order a Cobb salad to eat later for lunch. They obliged me and I went on my way only to find at lunch that there was no salad dressing. When I called and explained my problem with the lady who answered she was very kind and asked me to come by and get another Cobb salad the next day. Even when they mess up they make it right. Highly recommend this location. read more

This is the best Chicky Lay by far! It is a weekly stop for me! They always get my number one with extra pickles and a side of pickles perfect, even with my complicated orders. The staff is always friendly and usually remembers me and actually seems to genuinely care. I don't think they sarcastically are saying "my pleasure," but they are simply being great employees! Love me some Chick-fil-A read more

You'll find the high standards of Chick-fil-a here!! Excellent service and good, clean food. Like the community involvement they are known for and do!! read more

It was okay. I had to wait at least 10 minutes to get through that line only to be told at the window to go wait in the loading zone for "4 minutes", mind you I only ordered grilled nuggets. Not even a combo. Just nuggets. And I waited there another ten minutes with three other cars. No compensation of any kind which was a bit surprising and then no receipt. read more

This location is very accommodating for younger children unlike other nearby locations. The staff here are very nice and always smiling and helpful! read more

Ordered a spicy chicken deluxe combo with no mayo. I got a spicy chicken without the deluxe. Where is my lettuce an tomato!?

Great service as usual in chick fil a ! Love this place the stuff is really friendly and always wanting to help the customer . and it's so fast read more

I thinks the chicken sándwiches at chick-fil-A is good also I think the worker are very nice with the customer

Even though this is one of the busiest Chick-fil-a's in the area, the food is always good and the staff is always friendly. They work to get your meal to you as soon as possible. They're busy for a reason! read more

The new app is convenient, which includes Apple Pay and easier customization! The staff are kind and personable, despite how busy this location can be at peak times. The play area is great for children, as well as the inside of the store being clean. The food is served hot and quickly. Drinks are always refilled when inside and employees are conversational toward customers, so you feel like you're in a restaurant instead of fast food! I visit here about three times a month, but I would go every day if I could! read more

This Chick-fil-A has severely disappointed me. Terrible service from the moment i walked in. No one greeted me and my brother when we walked in to pick up our mobile order despite us being next to the pick up area. They were not busy at all and there were multiple workers not doing anything thing at the moment who saw us and did not ask us if we needed help. Finally I told someone that I had a mobile order and it took her multiple tries to find it in the system. Once she found it we got our food and left and when we got home we realized that our order was messed up big time. First off we had no straws to drink our beverages and they had forgotten one of our drinks. And on top of that the half and half teas that we ordered were only unsweet tea. We also put in 2 sauces for each of the 4 entrees we ordered yet they only have us 2 Chick-fil-A sauces for the whole order and that was it. All the medium fries that we got were partially filled to the point they looked half eaten. We live 20 minutes away so I can not just go back to get the missing items. No other Chick-fil-A has disappointed me what so ever but this particular one in Indian trail is awful and they are never even b read more

i love this chick fil la so much. i go almost every week. i'm very satisfied with the workers they're super fun and friendly and they cater on your every needs. accuracy is somewhat not well but they always fix it with no issues. sometimes they do seem to be under staffed and longer wait times. but 90% of the time my order is hot and fresh! i definitely 10/10 recommend it! read more

I asked for a large icedream cone and got a large Coke corrected him then got a large cup of ice cream then he charged me for the drink!?!?