Clean, quick and good food. We couldn't think of what to have for dinner and decided to revisit an old favorite. This location is convenient to Ballantyne and Waxhaw and I love the high-top table options. I had the King Club sans spring mix and it was very tasty. Open wide because it's a mouthful and a handful read more

McAlister's Deli - Dining area - Delis Near Me - Charlotte, North Carolina

I am very disappointed in the two salads that I ordered. The salads were not full and they did not have chicken as I have requested and paid for. read more

I ordered the smoked pepper jack turkey on ciabatta bread, with a side of potato salad for later. This was a delivery order so I can only review the food itself. The chips are excellent and always fresh and the tea/lemonade mix was great! read more

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Great salad! Every item was fresh. The chicken was seasoned well. Great portion size. It was not a long wait for lunch. There is ample parking. read more

McAlister's Deli - The service was quick. The salad was delicious! - Delis Near Me - Charlotte, North Carolina

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Great service and atmosphere, ordered a ham and cheese panini w Mac side which tastes fresh!

How do you forget the toppings on buffalo chicken nachos 0/10, they also left out sides and the pickles with sandwiches unbelievable!! Will NOT be coming back. read more

I've never been to McAlister's, my group of 21 wanted to eat lite before bed. This locations parking lot was easy to get my motorcoach in and maneuver around. It's was 15 minutes before closing and I figured they would frown at our late visit. Nope, Lia welcomed us in with a welcoming smile. The kitchen staff popped our 21 orders out in 15 minutes or less. The establishment was very nice and clean. The restroom was clean and smelled fresh, no toilet residue if you know what I mean. After my group ordered I asked Lia who took all the orders swiftly if she would be so kind as to comp my meal. "Yes" with a warm tone, what would you like. I ordered the Grilled Chicken Caesar wrap which hit the spot. Towards the end of our meals, Lia walked around and took our empty plates. She further walked around to ask if we wanted our drinks refilled and she filled them. Yes yes yes, I would return to any McAlister's and bring my bus load!! Thx Lia!! read more

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This place was so busy during lunch but the food is always consistant and good. The staff was fairly nice and the restaurant was clean.

Food was always good and satisfied. Service excellent did not wait longer. Ambiance was nice good looking clean restaurant a little bit cold inside the restaurant. One of my favorite restaurant in town. Went so many times. Thank you for your business and smiley friendly staff. read more

Since moving to the area I have eaten at McAlister's Deli more than any other place. This is our go to for dinner. There are so many choices and everything we have had has been fresh and tasty. I like that you can select two different items like a soup and half sandwich or even two different half sandwiches. There are so many combos and possibilities and it just makes me happy. Their tea is really good and their app is the best and really easy to use. We place the order on the app, earn rewards, and then by the time we arrive our food is ready for us to grab and take back home. I am so glad that we found a quick option that is not "fast food". read more

Super friendly staff. Food seems fresh and cooked well. The salads are great! And their carrot cake is the best! read more

McAlister's Deli - Carrot cake - Delis Near Me - Charlotte, North Carolina

It's always crowded during lunch time, and the restaurant doesn't have any employee to manage it. We had to wait in line for order for 10 - 15 minutes, after food order we had to wait almost 25-30 minutes for food, because they didn't have full staff. Weekends are always a time when these situations occur. The wait for food is approximately 25-30 minutes, then sometimes we must go to the front desk to inquire about our food, but we are told that the food is on its way. This is a ridiculous service experience. Because they don't manage the restaurant during business hours, they need more people. It is common for us to be left hungry after waiting for food. Since we don't like the service of these restaurants, we think we'll stop visiting them. read more

Walking into this location, it is evident that they are very covid aware. There are arrows on the ground where to walk, signs on the tables which ones are available and which tables are closed for social distancing. They have hand sanitizer stations throughout the restaurant. The location itself is very clean. Ordering is fairly straight forward and orders are brought out very quick. This is a fairly newish location and I dont think a lot of people know about this location. Parking is easy and parking by the door is always available. read more

Popped in for iced tea. There was hand sanitizer everywhere, but unfortunately the cashier was not wearing a mask. The place appeared immaculate, but it is unacceptable for the help not to be wearing a face covering, especially in a restaurant. Shame on them. read more

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Terrible experience!!! I placed an order for table side and after 35 minutes, went to the counter to ask what was going on and they didn't see my order. I had the email confirmation and everything. I asked for a refund because at this point, I'm beyond annoyed and they wrote my name down and that was it. No manager came to apologize, no offer of anything. Who knows if they will process the refund. read more

As always...stellar service and they make the BEST Rueben sandwich EVER!!! It was HUGE ! This wasn't my first visit to the new location. It's much easier to get in and out of this location than when it was on Ballantyne Commons. They even gave me extra pickles!! YAY for McAlisters! read more

Almost every time I've ordered from this McAlister's my order has been messed up. I like to get the peach sweet tea, and multiple times now my tea has been unsweet or half & half. I once realized it after picking up my order before heading home and went back in to ask nicely for them to change it. I was met with a very unpleasant attitude by the cashier and felt unwelcomed. I understand sweet vs unsweet is an easy mistake to make, but the attitude was just not necessary. The only time I order from this one now is through DoorDash and my order still never seems to come correctly. Disappointing as I do love McAlister's, but this one needs a little work. read more

Been here several times - always been good. Today was great, lead by the amazing customer service that Chloe gave everyone. Thru were busy and short staffed. But Chloe greeted everyone, told everyone to be safe and have a good night. She was running the Front, then cleaning table, getting refills. All with a great smile. We got the choose 2 and Chicken salad. Both were awesome. Hope the manager sees this - she deserves a raise. read more

The employees are really nice people the sandwich meat is predictable. Kind of rubbery. They tried but I've had better results from a vending machine sorry won't be back read more

2nd time to this location... still unimpressed. My entire order was incorrect... even after they "fixed" it. Save yourself the frustration and drive an extra 5min down the road to the Carolina Place location. read more

Dined-in and had one of the best McAlister's sandwiches I've ever had. Staff was friendly, efficient, safe and just all-around competent. Sanitation' stands and adequate space provided, for those concerned about such things. Very clean, convenient, delicious and enjoyable experience! read more

Newly opened, staff in dire need of better training. They seem more interested in talking to each other than in taking orders or serving food. Hoping it's just a factor of newness, but won't return unless I have plenty of time and patience. read more

Good food and good service. Lots of healthy options. Heathy choices. Near sprouts.

This is the best McAlister's Deli in our area! Our food is always good here, but today, it was absolutely fantastic! Thank you for keeping our bellies happy! read more

This review is for the deli shop located at 15127 Ballancroft pkwy in Charlotte, NC. The only reason why I'm giving this review a 1 Star is because the food was great! But the customer service was beyond horrible. Me and my boss came here for lunch. The cashier Sarena (white female). Was rude and nasty towards us. She acted like she didn't want to assist us. She interrupted me while I was speaking when I was trying to let her know what type of bread I wanted. I don't know if she was having a bad day. But she needs to take another customer service class.Even the Store manager Edward was rude. He had an attitude. He was upset with Sarena because she didn't know how to communicate with him on the fact that the customers changed their mind they are dinning in and on our food. He messed it up due to she put in the wrong information. She didn't apologize or nothing she was horrible. I will not come to this location again. read more