Service was impressive! Food was excellent! The owner of this store must know what a great eatery this is!! Employees are kind, and hard working. The ambiance is lively! It's refreshing. The guests are actually all engaged in beautiful conversations. Students are studying nicely in a corner! What a refreshing place to enjoy a meal! read more

Came here for a quick bite to eat. Parking lot is very big but this spot shares a lot with other shopping stores and eateries. It wasn't too busy when I came and I just wanted to get some fries. I ordered and waited for them.. it took a little while until I finally got them. Seemed like there was a lot of seating inside and I didn't see a drive thru.. I feel like this place is more for the college kids that live on campus. If I lived here this would be a very convenient spot to eat and shop. read more

Chick-fil-A - Inside - Fast Food Near Me - Irvine, California

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Once again, I'm back here with another showing you because they tried to tell me this time that one did not pay for my food and then 2 tried to tell me. I told them to cancel it even though they charged my card still, I had to tell them to refund me and then three I asked for five buffalo sauces and they gave me two and it is all my birthday. I am very upset. read more

I love this chic fila! I have been going here for three years, and their staff is always friendly and welcoming! I go here pretty often, and sometimes even right when they open at 6:30am. I remember when I was there early before my physics finals, and a staff member gave me a complimentary milkshake because of how sad I looked! I will never forget that moment. (Please bring back the banana pudding milkshake) The new summer menu with the sprite things is alright. The lemonade and sprite is very syrupy and sweet, but if that's how the chic fila company wants it to be made, it's fine. Would recommend to ask for less sweet or dilute it with water. I have a sweet tooth myself, but damn that was absurdly sweet. Also the prices are kinda getting high.. but with the economy and all that it aight. Looking forward to dining here again! read more

Chick-fil-A - Pretzel Cheddar Club Sandwich w/ Chick-fil-A Filet - Fast Food Near Me - Irvine, California

Located on UCI campus, I understand that it can get hectic, but that should not be a reason for not verifying the orders before handing them to customers. There have been at least 3 separate instances where either my order was wrong or was missing an item. The first time, my wife ordered a sausage egg muffin but we received a chicken egg muffin sandwich. The second time, we had requested different sauces but did not receive them. Lastly, today, I ordered the Honey Pepper pimento sandwich with a "spicy" filet but received it with the regular filet. Upon looking at the sticker on the box it appears that sandwich was from a different order. In all instances we were unable to go back to get the issue resolved die to time. We should not have to check the bag before leaving as is done in places like McDonalds. This is the closests Chick-Fil-A to us, so we will continue to buy from here, but we will be checking our bag before leaving. All pictures with receipts attached for reference. read more

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Great customer service!! Awesome workers too despiste it being so busy. I took advantage of a recent promo and besides it being packed I was treated with utmost respect and courtesy. This establishment has many options as well. Indoor and patio setting as well. Christian and Chelsea were especially kind; so was everyone else. Overall good food too; did not make me feel bloated and doesn't feel to much like standard fast food read more

Don't bother doing a pick up order here because they won't bring it out to you. They'll let it sit on the shelf inside and get cold. Then when you go inside to ask about it, the best part is when every employee totally ignores making eye contact so they don't have to deal with it. read more

Busy spot since it's close to UCI and lot of food spots in the plaza with people. Always check your order since the workers tend to forget items all the time. Been more times than I count where I'm missing multiple items in my order which is a hassle read more

I'm writing about their extremely salty chicken breast patties in general, not at this particular location. I wonder why they need to make their signature patties this salty? Most people perhaps don't feel salty mainly because their sweet signature sauce is masking the saltiness! Be aware of this fact. Think twice before you consume any. Stay healthy! Good luck. read more

12 noon, 20 people in line, 1 person taking orders. Don't know how the food tasted, I don't have an hour long lunch break. read more

Who orders the jalapeño ranch combo to get a combo WITHOUT the jalapeño ranch? Not this guy. Also the server called me Jill. Not related but this place needs to lock in. read more

We will keep this short and simple. The location of this chick-fil-a is super convenient (my fitness studio is in the same center) If you use the app and walk over it pick up your food it doesn't get any easier. The staff is always super friendly and attentive. They keep their online/app orders behind the counter so that random people can't just come in and help themselves to a little grab and go (which I personally really appreciate) It's got a decently large sitting area, is always kept clean, and there are always families and college kids filling the space so it's super inviting. What not to like? Oh and if you don't want it deal with any of that, there's also a drive through! read more

Chick-fil-A - Goods secured - Fast Food Near Me - Irvine, California

EGG, CHEESE, SAUSAGE BISCUIT: -- nice tasty soft biscuit, pretty on point with texture and taste -- doesn't taste like chicken sausage but not exactly pork so should be chicken -- American cheese is not delicious but it suffices (where's the cheddar?) -- a moist sandie, not dry, tad crumbly RATING = A EGG, CHEESE, BACON BISCUIT: -- similar but not as tasty as the sausage one -- bacon is not great for some reason, not salty or good texture RATING = B+ HASH BROWNS: -- nickel size fatties -- nuked 24 seconds -- nice flavor -- texture pretty good -- used some ketchup on some -- not dry RATING = A Their breakfast is solid. I will do dine-in sometime on a Saturday at the one near my home. read more

Food came out and brought to our table in a timely manner. Many Windows give natural sunlight. Restroom was clean. It is close to Target, so I usually stop by Target afterwards for a shopping and walking. ;) get your chick fil a app and start earning points to redeem for desserts and more. I got today's snack all with points. read more

Chick-fil-A - Large fries, Large sun Joy, vanilla ice cream for snack after practice today. - Fast Food Near Me - Irvine, California

For some reason, every time I come here, they have no "for here" trays. When I ask, they say they ran out and need to wash them. But that makes little sense because Chick-Fil-A always manages to have enough trays normally. So something is maybe happening at this store, perhaps a labor shortage. I'm sure the managers are cutting hours to stay profitable. Which probably explains why the bathrooms are dirty, the tables are dirty, the trashes overflow, and the condiment bar is often understocked. Oh, and why it takes forever to order or get food. read more

I got a chick fil A deluxe sandwich for my son yesterday, he loved it and asked me to write this review: "the chicken was tender and crispy and tastes really good. " read more

This spot is clean in the morning with the workers chilling. They have a section for condiments and offer water too when it's not too busy. Review for spicy chicken biscuit sandwich For some reason, I prefer the regular spicy chicken sandwich. I would say it p much taste like how chick fil a taste with their chicken nugget like patty. It's not the one you'd go for if you want a hit of spice or anything nashville like. I think its a pretty neutral sandwich that'd fit many palates Also tip, if you follow their Instagram (the socal one) they post stories sometimes of free food. You download the appm turn location on and it should give u a reward to redeem that week! read more

Chick-fil-A - Hot chicken sandwich - Fast Food Near Me - Irvine, California

Amazing customer service from Zoe!! An accident happened at our table and she didn't hesitate to help us out immediately. She was super apologetic and gave us some coupons for next time. Thank you Zoe for the amazing customer service!! read more

Always a pleasure to eat there. They make the food by the time we're gonna sit down! How is that even possible?! It's not a miracle because they always surprise us many times. Outstanding supreme service and food. And I have 4 boys, it's a lot of food. read more

Ordered grill chicken sandwich. Bread was stale. Top bun was squished in middle. Out of tomatoes. They should just stop preparing food and reduce menu so they can focus on getting something right. People at front seemed to be nice and helpful but with poor food quality why bother. read more

Asked for bbq sauce, they confirmed that I wanted bbq sauce, then gave me Chick-fil-A sauce. Only found out once I drove home. Think they would make sure to put the right sauce in the bag. read more

What's the whole point of mobile ordering if you have to arrive for the restaurant to start preparing your order. Don't use mobile ordering.

It was going good at first, went through the drive-through and ordered they were super nice, left the drive-through and realized they forgot my milkshake and lemonade so I went inside to get my milkshake and they gave me a strawberry milkshake when I ordered a cookies and cream milkshake. The customer service was pretty bad when I kindly ask them to give me what I ordered. read more

Food and service was amaaaazing! Only down side was the line took forever sadly, and of course I wish there were open on Sunday.

The Order inaccuracy is insane. All I wanted was an 8ct grilled nugget meal, large fry, and a small/medium drink. The soda tasted really off. I don't know if it was the syrup or what but it was not great. Fries: the texture of soft/crispiness wasn't great either. They were made well but not great, lacked some flavor. Grilled Nuggets: Funny story, I never got the grilled nuggets I actually ordered! Instead I received the regular fried nuggets. Pretty chewy and not very crispy at all. I lost my appetite and threw it all away. Couldn't even finish the meal. Service was good, not too long ish of a wait maybe 10-15 min. Otherwise, not great on the food side of things. read more

Chick-fil-A - 8ct nuggets instead of the grilled nuggets I originally asked for. - Fast Food Near Me - Irvine, California

Do not come here on Monday nights. Many of the people working that shift are mean, judgmental, and straight up bully their customers. I previously frequented this location on Monday evenings, but had to stop going because the staff made it so uncomfortable. On a Monday night my partner and I came to this location near closing, ready to pick up our mobile order. Right after we got to the speaker and said the name for the order, we heard a loud burst of laughter from multiple employees. They spent a good minute laughing at us. When we picked up the order at the window, the employee helping us made very passive aggressive comments about how we are their most consistent customers. I submitted a complaint about the incident to management using the app, but they never even got back to me. This wasn't an isolated incident either. I would often hear the staff making judgement comments about other customers, like "What's the point of ordering a salad AND a milkshake?" Better to just avoid this location so you can enjoy your food in peace. read more

Was here today 2/26 around 5:40pm and the Girl working the drive through was very rude, very poor customer service, usually they are very nice here. I won't be coming back bc I hate having to deal with rude miserable people like that! Taking my business elsewhere that's for sure! read more

The absolute worst chick a fila I have ever been to, hands down. From a rude manager to unhelpful employees, all awful. Seeing their Yelp clearly I'm not the only one who's had issues with this place. After waiting for 20 mins AFTER clicking I'm here. I asked about my food. Kept telling the girl my name, but she kept calling me Sam and kept looking for Sam's food. Then I was approached by manger trying to figure out what was going on. She was rude, unhelpful and at one point rolled her eyes. She had a horrible attitude and she that I probably ordered at the wrong location. Showered her my order. They magically then found my order. Said it would be right out. After this second ridiculous wait I am sitting here giving this review. It's now been 43 mins in total waiting for a single chicken sandwich. And I am stilllllllll waitingggg read more

Excellent service, clean, great food, shout out to Ella she was super helpful and to everyone else working there! Definitely five stars! :)

One of the worst CFAs I've ever been to. During lunch rush all the tables are dirty, and the staff are uninterested in helping customers. Food is great most of the times though. read more

they forgot my sauce and then i cried because they forget my sauce which was really mean fuck you mathew

They offer gluten free buns for the grilled chicken burger! Just wish there were more gf friendly options like the fries or kid items.

I went to pick up my online order and no one was asking me or trying to help me to grab my food. Also, they gave me the wrong order even I said my name and the food I got. I think the staff needs better training. read more

I got a to go order here a couple nights ago for my family. The workers always nice as usual. Restaurant was really busy and seems like a very cool location. I liked the catering display they had in a corner close to the front counter. The place had a good vibe in the air. When I received my food, my order was slightly incorrect, but didn't know till I got home. I ordered 3 chicken tenders which I got 2 orders. The other should have been an 8 piece nugget. It was too much effort to leave and get that fixed cause those were supposed to be for my almost 2 year old granddaughter. We just cut the 3 tenders into 9 pieces. I ordered a large lemonade, but I put a note that I would really like the seasonal watermelon mint lemonade. The lady at the cashier said that they couldn't do that, that they would have to charge me the difference. That didn't make sense because she said they only give the one size clear cup which is like a small/medium and I told her it was OK would just want the smaller one. Looking at it further, the seasonal was $2.79 plus tax, which was $3.01. I paid $3.35 plus tax for the large lemonade. So I would not have had to pay any difference. I was just asking for the smaller drink. Previously, I asked a guy and he said it should be ok. Apparently it wasn't. I didn't want to argue with the lady so I just told her I would pay for another drink which was an inconvenience because my order was online and now I had to make another payment. Other than that, the 2 chicken sandwiches, fries, and Mac n cheese were all great tasting as usual. Is it just me or do the chicken sandwiches appear to be smaller now? We will most likely be back as everyone tends to love Chick-fil-A. read more

Chick-fil-A - ows people ordering at a fast food restaurant - Fast Food Near Me - Irvine, California

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This review is only 2 stars due to the drive thru line. I mobile ordered and decided to do "drive thru pick up". I thought by doing drive thru pick up I'd minimize my wait time. But sadly that is not the case. I've been in the drive thru line for 15 minutes. With only one window for payment and to receive your food I can see where the bottleneck happens. read more

Chick-fil-A - Drive Thru - Fast Food Near Me - Irvine, California

Jazmine besides having an bad attitude didn't put our order through... after waiting for almost 30 mins for our order and realizing that for some strange reason the order was never in the system, we finally thanks to Jacky L got our food. read more

Since returning to a hybrid work schedule from the days of COVID, this is usually my morning stop for breakfast before heading into the office. I always place my order ahead of time on the mobile app. Then I would roll into the drive-thru to get my food. The employees handling the drive-thru have always been nice, friendly, and efficient with bringing out the food. They have yet to mess up my order. read more

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Food is like every quality cfa but the system and wait are terrible. I went here a few times out of comvienence but have quickly learned it's much faster if I leave the line and drive to another cfa than wait. It's taken 30-45 minutes to get through the drive thru line. Then my order has never been right when I leave. They forget meals or sauces in the order etc. Chick fil a, like always, has amazing quality food that remains top tier and always consistent. My go to is a spicy chicken sandwich combo with a lemonade and 3-4 cfa sauces. Chick fil a as a chain : 5/5 This chick fil a specifically is a 3/5. Food is great just I try everything possible not to go to this particular one if possible. read more

This review goes out to Tahir. This hard working gentleman is always assisting customers. He noticed the person who was supposed to work registers wasn't there, and jumped on to help us. The food is great also! Thank you! read more

Food is great quality as usual, but I was very dissatisfied with the disorganization and overall system in place at this location. There was constantly a huge crowd at the pick up counter and staff were weaving through the crowd. I placed a pick up order in store and marked that I was there. 10 minutes later, I watched as staff member Cami gave my order to a girl with a very clearly different name than mine (I read the label before the handoff), but when I questioned her about my order, I was told it was still being made. I waited HALF AN HOUR and asked again, and this time Joseph kindly resolved my problem and affirmed my suspicions that my order was given to someone else, and gave a free drink to apologize for the long wait. read more