Had the grilled chicken nuggets.. They were tiny and salty.. I do not think I will be returning.. The spicy sweet and sauce was good, though.. Do u go there because the sauce is good.? Girl who took my order seemed a bit nervous at the counter.. I thought it was going to something special.. Wendy's is so much better.. Sorry ! read more

Poor poor service, ordered over $30.00 worth of food and mistakes galore. Two sandwiches were wrong. Did not know until we got home. Called right away, they said they would refund my money and get 2 free sandwiches right away. Over 4 days later, nothing. No contact either. Will contact corporate, also provided receipt and wrong sandwiche photos. We got the wrong salad dressing too. This was in the Methuen, ma location. read more

To have a CFA Restaurant super close to my home is a dream come true! Good ol' Southern Feeling. Ordered Online using the CFA App and picked up inside. Easy, fast and excellent service. Awesome to see some familiar faces from the North Shore small branch! Food was delicious and staff are friendly! A must in the Merrimack Valley! Huge Tip - Use Mobile order!!! read more

The absolute SLOWEST drive thru of any chick-a I've been too and I've been in many all over the USA. Kind of shocked actually. This brand is Known for its excellent drive thru service. This store could use some tips from the Woburn, ma franchise!! read more

Unfortunately today I decided to order food instead of driving to the location , first things first I used DoorDash for always and have the premium pass . With that being said when I ordered my food to the location in methuen MA it took over 1 hour to get my food prepared, after I decided to contact DoorDash support before I even called them so I can also save each other some time especially it being a fast food place but waiting over a hour for just 3 simple items that are popular which means should be done and quick without a issue . But after I contacted DoorDash they said they need and can't do nothing until chick fil a themselves out the order IN , so maybe it was busy but this is unacceptable to wait over a hour. But what really was the issue was the manager , I called in explaining and she still tried to tell me I was wrong and that I have to contact DoorDash after I had told her over and over I already contacted DoorDash , it was like she wasn't trying to help or avoid me . This really hurt my feelings because I was being nice and telling the manager of the floor on May /3 /2022 in methuen at 6:30 in which she didn't want to provide me with a name in which all managers after there is a issue shall give there name to the customer especially if your the floor manager. ! Please chick fil a I don't want to have my kids witness a discussion like this in person with a manager that's is talking and trying to "" help "" someone . read more

I haven't had Chick-fil-A in probably over a year so when we found out there was one in Massachusetts we drove an hour and 11 minutes to eat here. Love their chicken sandwiches and the staff are always nice when you come to Chick-fil-A. Will definitely be driving back to eat here. read more

Is chik-fil-a ever bad? There shouldn't even be a section for reviews. Always a good meal here!

I spilt my dr pepper and they immediately rushed to my aid. Food is always top quality and the service is quick! Love it here!

Very fast for a chick fil a. Great food as always, but you didn't need me to tell you that. Awesome staff are a given for this chain, but it's still worth commending the exceptional customer service here. read more

Great food. Friendly owner, managers, and staff. The food is always fresh and hot. They are very busy but they get through the lines very quickly. Chick-fil-A, without a doubt, is better than the Wendy's, McDonald's or Burger King on the same street. The quality of the food at Chick-fil-A is much higher and the prices are about the same as the other places. If you're watching your weight, go for the grilled chicken sandwich. Delicious and healthy. read more

Why are you reading this review instead of in your car heading to Chick- Fil -A? oh it's Sunday...never mind :) Great chicken, ( I had the spicey Chick sandy), friendly staff, how often can you say that and mean it? ...that's about all I am looking for in a chicken fast food place. read more

I haven't had access to a Chick Fil A in over 4 months since I moved. I am obsessed with a nice warm chicken sandwich and large fries, which I used to eat 1-3 times a week. I stopped in here today during a drive around 9:30 AM and asked what the chances of getting a chicken sandwich were. The lady at the register (gosh do I wish I remembered her name) said without hesitating, "of course we can do that for you, if you have time. It might take a little longer!" I waited maybe 10 minutes and boy was it worth it! Service: Food: Facilities: read more

Great location great food super fast service and exactly what you would hope for when you want to get your chick fil a on

So I ordered a large meal, considering I was absolutely starving from a long day of work, only to realize that my fries were half way full? I thought I was paying extra for a greater amount of food, but instead got the same amount as a normal meal! Terrible terrible service. Don't waste your money on large meals, just buy normal size meals. read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Methuen, Massachusetts

The employees at ALL of the stores are so courteous and helpful. The food is consistently delicious.

I don't eat fast food but when I do it has to be this place. Service and food is amazing! Use the app if you would Like to get offers, points and pick up your food if you order ahead. read more

Good chicken first time here on grand opening waited only 15 minutes it was quick friendly people definitely going back again best chicken around the Methuen area the fries are also good but they don't give you that much read more

Chick-fil-A - Fast Food Near Me - Methuen, Massachusetts

See all

My heart belongs to this establishment. There is no way that you can be unhappy after eating one of their sandwiches. Not to mention their staff are so sweet and attentive. read more

My boyfriend and I have always loved this Chick-fil-A and drive down from Derry NH once a week because the food is good and the service is great which we can't seem to find around here, until that was ruined today. We ordered just a regular sandwich and a spicy sandwich. We got home and I took a nice big bite of my food and burned my face off because I can't eat spicy food and both of our sandwiches were spicy. My boyfriend tried to call the store for a refund since we live in Derry and didn't want to drive all the way back since the drive through was absolutely packed but we were just given attitude over the phone by the manager we spoke to. After we did drive all the way back to the restaurant every single employee we had to talk to about this refund tried to fight us on giving it to us or just gave us a really bad attitude. You guys pride yourselves on good service and this is the farthest thing I've seen from that today. We left our house today at 4pm and didn't leave the restaurant with our refund (which is the only thing we were ever asking for) until almost 7pm. That is just absolutely ridiculous. read more

Too expensive and long lines at Methuen location. The chicken sandwich tastes the same as Wendy's chicken sandwich

Chicken is tasty new place opened up in Methuen still lots of cars. Good chicken, not happy they are not open on Sundays but I totally get why. read more

You have got to try Chick-Fil-A!! I have only had one thing off the menu, but if everything else on the menu is as good as the chicken sandwich meal, it's safe to say this restaurant is fantastic. The fries are also pretty tasty, but to me they are nothing special. It's your standard french fries, however I don't think they are salty enough. The milkshakes are fantastic, especially the chocolate one. The milkshakes don't have many chunks in them, which in my opinion is good. The Chick-Fil-A sauce is also pretty good. I personally don't love it, but it's ok. read more

So happy to finally have a Chick-Fil-A in Methuen! Absolutely delicious food and friendly staff! Download their app for free food too!

Chicken is great. I'm especially impressed with the kindness of the workers. Let's see how long that lasts.

Not sure what s the hype is over this place. Ordered the spicy chicken sandwich which supposed to have buttered grilled buns. What I got was a spicy piece of chicken on a buttered un grilled bun , Lettuce tomato and pepper jack cheese. This sandwich was like eating a piece of chicken in between a sponge!! Wendy's chicken sandwich far superior! One and done for me!! read more

The service was awful, it was incredibly slow and my order was messed up three times. I was very disappointed with the food. The fruit was soggy and didn't taste fresh at all, the soup was bland and watery. Although I have to say their milkshakes are wonderful! But overall I was disappointed with my experience. read more

I am so upset! I drove 20 minutes for Chick-FIL-A for chicken nuggets and their sriracha sauce and I asked twice if they included my sauce and I get home and there's no sauce!!! ARGH! read more

Ordered breakfast on the mobile app with 10 minutes to spare before they change to lunch (we were enroute to the restaurant) and because of construction the light cycled 2x and we pulled in to the parking lot and up to the check in speaker at 10:31. They said all set come on up so we did. Get to the window and they inform us they can't give us breakfast because it's after 10:30 and the food is gone. If this is the case you should stop accepting orders at 10 minutes of. Because of how the app works you have to load your card with funds to place and order which I already had. When I complained to chick fil a that they shouldn't accept orders they will not be filling I got form letter mobile app instructions back as a response. I just want my money to go back to my account since I was not able to purchase food. Do not order breakfast after 10 via the mobile app folks - won't work. Also it was nice of the girl to offer if we wanted anything else but no thank you I don't want waffle fries at 10:30. read more

Food and service is amazing. Workers are so personable and wonderful. I don't feel like shit after eating the food like I do other fast food restaurants. read more

My kids say this is the best chicken they've ever had! The place is sparkling clean, the staff is courteous, friendly and professional. I respect them so much for closing on Sundays out of their values for family time, and faith, even though we'd love their chicken on Sundays too! read more

They are new and they are killing it!!! Very friendly staff who were going above and beyond. I'm so happy they moved into the neighborhood. I can feed my Target addiction and chicken nugget addiction at the same time :) keep up the amazing job. My only dislike is they force their staff to say "it's my pleasure" so I purposely say things where they can't say that - like instead of "thank you" I'll say "have a great day" so they can be genuine and not use that robotic reply. read more

The place was absolutely packed. The line was out the door. More people there than at Target. Doesn't matter when you go it will be busy. It took over 20 mins to go through the ordering line. The employees are super nice and beyond pleasant. When we finally got our food we noticed we were missing a fry. Luckily they had runners so I was able to flag them down vs sitting in a 20 min line again. Then they gave me the wrong sandwich and we were missing both of our drinks. All I was able to flag down a runner and they brought it to my table. So they did make many mistakes but they are new and trying to figure it all out. They still get 5 stars for the errors not creating a huge inconvenience. Mistakes happen but their smiles and positive attitudes made up for it. read more

Chose to stop here (Methuen, MA) to get a quick grilled chicken sandwich. Didn't realize I was going to have to wait in that long double line & there is no way out. Took at least 20 minutes to get to the window. The attendant who took my order while in line asked if I wanted ketchup or sauce but since I wasn't getting fries I said no. I didn't realize that they didn't put mayonnaise or sauce on your sandwich unless you ask for it. I ordered the chicken with cheese & bacon & lettuce & tomato. I only had 5 minutes to eat it. The bun was so dry that it crumbled when I went to pick it up & my bacon fell out onto the car floor. No sauce & the dry bun made it difficult to ingest. I ended up taking the contents out of the rest of the bun & ate them separately. The only good thing about not having sauce was that I couldn't spill any on me! What a disappointment. If you don't mind waiting in long lines, choose Popeyes!! read more

Excellent food quality and ordering efficiency. The location was super busy but it was still a very reasonable wait time going through their double drive-thru. read more

Just stopped in and had a yummy chicken sandwich at Chic-fil-A in Methuen (across from the Loop). Not fancy, just a basic good chicken sandwich with fries and iced tea, for less than $8.00. read more

Everyone was going crazy when this recently opened. I decided to check the place out because everyone was saying it was good. I have never been due to the lack of Chick-Fil-A's in the area. All I have to say is THIS PLACE IS GREAT AND I HIGHLY RECOMMEND IT. read more

How do I order a spicy chicken deluxe sandwich and I get it with no bun what so ever... complained and didn't get money back and also forgot my drink but put a straw in the bag. I guess they forgot to put there underwear on this morning too smh how is that possible to give out a "sandwich" with no fucking buns? read more

The food is amazing but the service isn't very good.. every time i go to this location they always don't give me at least one thing i ordered. read more

This place rocks! Good prices, clean friendly and fast service. And did I mention the chicken sandwiches are fresh, hot and tasty? Great example of the best in fast food read more

they didn't fill my medium of fries. when i asked them to fill it up they said no. disappointed because i spent extra.