This Chick-fil-A is very nice inside and out. It's very clean and the service is kind, fast and friendly. The food is incredible and I love their chicken sandwiches. NO ONE does them better. Their strips and nuggets are delicious too. This is the best fast food for chicken!! read more

Worst Chick-fil-A order, I don't understand what happened since they moved across the street to the new location it's like they can't get stuff together. I do not exaggerate when I say every time I have been to this Chick-fil-A their is either something wrong or something . Every other chick fila I visit no problem at all. But this one OMG, I had already I would not be returning but it the closest one to my house and it is literally 10 minutes away ‍ read more

We always have a great experience at chick fila, but this time at this location, it wasn't great. Middle or High schoolers hanging out on the outdoor Chick-fil-A playground and later using the kids playground. It was annoying that my daughter couldn't play when that was the reason we came. read more

This is the busiest chick fil-a I've ever seen...I like nuggets combo. The thing I don't like is they don't have that on breakfast. I wish they start lunch earlier. The staff are very nice, they take care good. read more

Service is always on point, there's a lot of other places that could take a page out of their book. They are always super nice and have never messed up my order. AND the Lord's chicken is delicious! No complaints here! read more

Chick-Fil-A is always a pleasure to visit. This location is not exception. Good food, warm service, and an atmosphere that defines how a fast food restaurant should be run. I enjoy that they have WiFi, so I can get some work done, although it is a slow connection. Shout out to my guy Mikey. He always remembers me and the fact that I tend to come in after I drop my daughter off at daycare. He somehow remembers my home state AND what city we just moved from. This is customer service defined. I feel like part of the family from this warm reception every time. read more

Bro first time a chickfila mess up my order. Order a number 2 and they didn't put lettuce, cheese or tomato on that hoe. Bro wtf I'm pretty sure I didn't order a number 1. Come on man read more

Chick-fil-A - Fast Food Near Me - Plano, Texas

This Chick-Fil-A is like any other Chick-Fil-A. Clean, the staff are always very courteous, the food is always good and service is usually fast. The biggest problem I have with this location is that it is super busy at lunch time. Almost too busy. The parking lot is a little weird as well. When they were introducing their spicy chicken sandwich, I got to come here and try their sandwich for free. It was delicious! read more

Drove thru. Lid on one of the sodas was loose as the girl handed it to me. Spilled all over the passenger seat of my car. Got home. Don't live too far from this location at all. Cold, stale fries. Room temperature chicken nuggets. Won't be returning. Don't recommend. read more

Always a good breakfast, this time sausage egg biscuit the best part Samsung Pay works here, awesome!

If you want a totally safe and extra fast option, they have it for you here!! We just left there during the busy Saturday rush and cars were wrapped around the building. It looked discouraging. Don't leave!! Just get in line and the server outside will take your order, payment, and name way before you get to the window. When you get to the window, they call your name, repeat your order and hand you the food. All are masked and gloved!!! Best program I've seen!! read more

Convenient location, always clean and friendly staff. Food is great especially their strips and BBQ sauced along with their diet lemonade! Mmmmmm cow heaven. I'm starting to relate to these cows!! Wouldn't mind a 2014 calendar to add to my office. read more

Chick-fil-A - Dallas loves Dallas in deed! - Fast Food Near Me - Plano, Texas

They had a real attitude in the morning and gave no time to order. They were in a rude rush when they weren't busy.

It's Chick-fil-A so you already know the food and service are good. I've been to this location several times and always have a good experience. Today was especially noteworthy because they were able to fulfill a party tray catering order in 15 minutes! read more

food is great, fries are always crispy the way a good fry is. I've never had a bad experience with them and they always treat customers well. i normally went to a different one but the service here is much better and quicker to get in and out! this is my saturday tradition spot!!! read more

Chick-fil-a is known for great customer service but this location must not go through the same training. It seems like they need up your order everytime and they are never friendly. Ever other location I got to have no issues but this is by far the worst location! I avoid it at all cost! read more

Clean location with friendly employees that is on my way to work. I went in today for their free cup of coffee promo. No purchase necessary, and the gentleman who served it to me still seemed excited to do so. Really, my only complaint about this location is the parking lot. The way it flows forces you to either drive around the building before parking or to turn the wrong way into a one way lot. Also, the spots in front of the building are very limited so you often have to park in the lot that needs to cross incoming traffic to get into the restaurant. read more

Came here for a fellow employee on my way to work. Lets just say her order was not so easy.They had me in and out of the drive thru in 4 minutes AND I added something last minute at the window! The women at the window was so friendly and polite I left here saying, "Wow they were great!" When I am in the area I will defintely be back to this location. read more

I usually love Chick-fil-A. The last 2 times I visited the Plano Parkway location though has been disappointing due to the waffle fries being luke warm, limp, and grease soaked. Also, why so stingy with only 2 thinly sliced pickles on a basic chicken sandwich? Why do I have to tell the person on the speaker that I want a Senior discount and then have to ask the guy checking me out if I got the Senior discount? He had not given me the discount and had to refigure the price. Shouldn't it be noted on the order and priced accordingly? read more

When it comes to fast food, you can't beat Chick-fil-A! Their food is really good but their customer service is incomparable in the fast-food world! As a mom, I appreciate that they offer the disposable table placemats for babies and little ones! That impressed me from the first time I walked into a CFA. All their restaurants are always incredibly clean and their playground is the only one that I will let my kids play on because it is much cleaner than McD's!!! read more

I've been coming to this chick-fil-a for a few months now, and their quality and customer service is better than the vast majority of fast food and sit down restaurants in the area. Wether I'm here with friends or by myself this chick-fil-a's service is always unmatched. The best employee at this location by far has to be Heath. He is working very often when I come to this chick-Fil-a and everytime has provided quality service that I have not seen in other employees. Hopefully this chick-fil-a continues to provide amazing service and food and continues to support great employees like Heath. read more

They are usually busy (mornings and lunchtime), but what Chick-fil-A isn't? I haven't been inside so far, always going in the drive thru. My order is ALWAYS accurate, and that's shocking these days. I've ordered a small platter of nuggets in the morning for work and only waited less than 10 minutes. I even got to the window one morning for my breakfast and realized I'd left my wallet at home. I apologized and attempted to pull off. The lady still gave me my food. Gasp!!! I left feeling silly for leaving my wallet, but grateful that this restaurant would do that for a customer. They are always courteous and efficient with the long drive thru lines. read more

Love me some Chick-fil-A. The food is good, but far more enjoyable than that is their commitment to customer service.

This location is like any other Chick fil A. The food are fresh, tasty and hold to the Chick fil A standard. And that also means they're packed. I gave it 4 stars because it takes awhile to get though the drive-through line. You might be asked to park in the front and wait for the staff to bring your oder to you. read more

It's your average Chick-Fil-A, customer service could be better, but it's not really lacking in any particular aspect. If you're in a hurry, you might actually get your food quicker by actually parking and going in the restaurant. The drive-thru at this particular location is notoriously long and slow, and that's the main reason for 3 stars and not 4. It seems a little off that the drive-thru will actually take you longer than going in, but it seems to be the norm here. Also, as I do with every other Chick-fil-A review, I subtract one star for not being open on Sundays. I know it's a company policy and I know their reasons, but it is ridiculous. read more

Chick-Fil-A is certainly a unique fast food chain due to certain principles they adhere to. The restaurants have unremarkable interiors. Vaguely homey, but still cafeteria like. Their employees are always eerily polite, almost like Stepford wives. The food is good. The chicken is tender. The waffle fries are, waffley. But every time I want to eat here it's always on a Sunday, and I know I'm not the only one. I think it's a sign from God that they need to open on Sundays. Clearly they haven't heard that Christianity is out, and capitalism is the new religion. The soft mint they include with the meals is a nice touch. read more

Went through driver thru today. Ordered the Nuggets which are great and the Spicy Chicken Sandwich and Chicken Salad, all combos. They had an employee taking the orders at the drive thru. No problem. Sandwich and nuggets were great as usual. The chicken salad was bland. Would not get it again. However what really was upsetting was the amount of ICE they put in each of our 3 beverages. FILLED TO THE TOP ON ALL 3. When we got home and ate our lunch. literally 3 sips out of the straw and NO SODA. I don't know why they did this today. They normally do not. If this is a way to save costs on soda, not the right strategy as your customers will complain. Service was good and friendly as usual. Cut down on ice like all other fast food restaurants. Industry standard should be 1/2 cup or a little more than that. read more

This place is more like a 3.5 but I'm giving it a 4 because you get your order insanely fast. Other than that it is standard chick-fil-a fare, which is to say its decent fast-food chicken. I've never ordered something and been mournful. While it won't always blow your mind, the quality is consistent. read more

Excellent staff. Clean and nice service. Food quality is good. I ordered food, with in minutes they served. Wow . . . Impressive.

Calories aside I love, love, love these salty nuggets and sandwiches of joy. The peach shake and now the frosty lemonade only add to that slice of heaven. But WHY, oh why Chick-fil-a have you forsaken me my favorite response from behind the counter to my 'thanks' or 'thank you'???? From not one but THREE reps, 2 in red shirts. :( Not ONE 'My pleasure.' And please keep the rubbery awful tasting grilled nuggets with their cup of juice that looks like blood. read more

Bugs in the food and frozen in the ice to bad it's the closest one to my house but my family likes Canes better anyways I brought it to the managers attention and all she said was oh I'm sorry No let me have some one clean out the ice bens that's just nasty read more

Chick-fil-A - F-ing disgusting - Fast Food Near Me - Plano, Texas

where else do you go to get a tasty chicken sandwich? staff here are super friendly it can get crowded at lunch time, but you get your food pretty fast coworkers and i used to eat here on friday and then go walk around fry's electronics afterward to see if there was anything good there - "chickie and fries" run! read more

Fast and great food! During lunch this place is normally packed, but the drive thru goes very quickly.

I love chick fil a. This is my least favorite chick fil that I've been to. I've been here at least ten times and every time I get my hopes up that the waffle fries will be good. They are never cooked right. They always seem to be cooked in old grease. Same with the nuggets. read more

I love Chick-Fil-A, and I've never had a bad experience at this location.. food is always fresh and the drive through moves pretty quickly even when they are very busy. I have a picky 3 year old toddler who will only eat chicken nuggets from Chick-Fil-A so it's safe to say I've been to this location more times than I can count on two hands, and I do highly recommend! read more

Picture of the product in the web site is not what they are going to serve you, and food is too salty.

I've tried the chicken soup and side salads for my dinner. They were just so good. Can't wait to have them again. Also, service is great. The food came quick. There're no wait at all. It's great when I was starving. read more

Always crowded,...order taker was rude not helpful, guy at window was an ass ..why do you give out free chicken sandwiches with a survey and get an attitude when your order taker messes up. Foods good staff leaves much to be desired. read more

Just had lunch it was fantastic everything was fresh. Wife has allergies so they make a salad up just for us. We have to give it a thumbs up. Best Chick-fil-A in the metroplex. read more

Ask for your French fries without salt and they will be fresh and AMAZING. Great staff. Loveeeee this location!