I had no problems with the food served here tonight. But the service was intolerable and just downright rude. Caught unaware that this location no longer has a dining room and not wanting to eat in the car, we accepted that sitting outside in 102°F is Chick-fil-A's indoor dining experience reimagined. We accepted we had made a poor choice of where to dine. I mean, the legacy of reasons not to dine at Chick-fil-A are already bad enough without this. But once we had received our order, they posted the sign in the attached picture. It turns out that no plastic silverware was included and we needed one knife. MAJOR ATTITUDE THROWN. How dare we knock on the glass window through which they had just served us food 2 minutes before? I'm only surprised the knife wasn't delivered in our back. Message received? If you want our food, drive through or add our bloatware to your phone. Chick-fil-A was not on brand tonight and it made for a miserable experience. You can bet it will be even longer before I return again--and this location can just whistle Dixie for my business from now on. read more

Chick-fil-A - "Chicky World is closed tonight." - Fast Food Near Me - Round Rock, Texas

We had this delivered from Door Dash. It came quick and super fresh. This was the first time I have paid for food from Chick Fil A in around 20 years. Mostly due to their political anti LQBTQ stance. It seems they have changed their ways and stopped contributing to those companies. So they have my business back. We can't wait to try the pretzel bun situation.... read more

This was my second visit to this location. It does not have a dine-in area, but rather one on the patio. There are two drive-thru lines: one for mobile orders and the other for on-site orders. There are also two walk-up order windows on the dine-in patios. After placing an order on the app, I got in line, scanned the QR code, and then simply waited for the order to get brought to the car. It was as easy as 1-2-3. What a deal! CFA is about all I eat when going out. The restaurant was clean and well-maintained. The staff is very friendly and are on top of their game. Of course the food is delicious as well. Please eat here! read more

The PEACH MILKSHAKE.. 9/10 would recommend! Taste like real peach in vanilla which was so pleasantly subtle and delicious! I am rating it 9 because they due need bigger straws for this as the small pieces of peach get stuck and I did remove the whip and cherry because their cherries have red dye in them.. but other then that it was great. Meal was fresh and yummy as well! read more

Fresh hot and scrumptious! My Mac and cheese and deluxe chicken sandwich were fresh and hot! Delivered in less than 15 minutes. read more

Chick-fil-A - My Mac & Cheese and Chick-fil-A- Deluxe Sandwich were scrumptious. Fresh and delivered in 15 minutes. - Fast Food Near Me - Round Rock, Texas

Ordered a Large drink, received a large cup full of ice topped off with a soda. I mean come on read more

Chick-fil-A - Fast Food Near Me - Round Rock, Texas

Food is good as you'd expect - but the service is quite the opposite. Was caught by an employee closing off a lane who did not care to acknowledge me when I tried to ask about it, which I found especially rude. read more

DO NOT EAT AT ANY CHICK FIL A 'S!! Their motto is CHICK FIL A CARES????? I have been trying to call the customer service number provided and been told 3 times. " We will expedite your request. " my question is, why have a customer service number to call, they give you a case number, and then you inquire about it, you are told , " this is not a corporate matter, you have to talk to the individual store???????? This is their way of "passing the buck" but no more "passing my buck". I will continue to spread the word until I receive some positive feedback. Talk to the little people later who support this company, when you should be loyal to another company who doesn't 'Chick fil A care you". read more

I've never had a problem with this Chick fil a I placed an order around 3 pm. My sandwich was cold and old. My fries tasted like they weren't even cooked through the potatoes still tasted hard. Idk if its cause a shift change and at that time, but I should still be able to get fresh food at 3 pm. read more

Wanted to share my story with this Chick Fil A At around 1:14 PM I arrived to this location. Member took my order in lane 1, I decided to move from lane 1 to 2 to allow other vehicles to order due to the fact that the lane was long and everyone was stuck in one lane. A member tried to take my order again to what I replied by saying I already got it taken, she was rude and said "well you are actually in the wrong lane but just stay on this lane" I did not reply and simply followed as ordered. At this point I am wondering if I made a mistake, well my lane actually takes a long time and I am ok with it, maybe I made a mistake. I reached the drive thru to Mr Layne Johnson, who did not even greet me and asked for my name for the order, I replied and he looked at me and said "you know you were in the wrong lane right?, there's cones, to which I replied trying to inform myself If I made a mistake and if I did so I know better next time and I can follow proper procedures. At no point was I told what lane to follow and so I proceeded by asking Layne if there is a sign that says to stay on a certain lane, he smirked and walked to get my food which was sitting on the counter as he is talking to me, just getting cold because he decided that arguing was more important and very forcefully grabbed the bag, handed it to me at face level saying "I get it!, you don't know how to drive" ...excuse me?, can I speak to your manager? to which he replied by saying "I am the manager". I proceeded to talk to the Manager inside the location, I encountered Bryan who was really nice and serviceable and said he would handle the situation. I forgot to add one more fact during our conversation so I came back to let him know Layne had wrongfully used the manager as a position. I was greeted by Layne again and asked him I wanted to speak to Bryan only. He agreed and opened the door with Bryan next to him. I told him what he had said, and they both informed that they shared the responsibility. Chick fil a stands out for their costumer service, a very good friend of mine worked for Chick file a. This was unacceptable behavior and a sorry excuse for professionalism. This location DOES NOT REPRESENT the mission statement of the company: "...To have a positive influence on all who come in contact with Chick-fil-A." Mr Layne Johnson was out of hand, rude and provided horrible costumer service and in my opinion does not deserve to represent what Chick File A stands for. I have submitted a formal complain to corporate to ensure administrative action is taken on this individual AND filed every possible review and will possibly make a YouTube video to share my experience. No one should feel threatened or accused by asking a simple legitimate question. Never coming back to this location again and will ensure everyone I come in contact does not either. I went back to look at the signs and as I recalled I was not in the WRONG. WORSE CHICK FIL A EVER IN THE HISTORY OF CHICK FIL A, AVOID AT ALL COST! I FEEL SORRY THAT THERE ARE GOOD PEOPLE WORKING IN AN ESTABLISHMENT WITH SUCH TOXIC LEADERSHIP AND MANAGERS read more

Chick-fil-A - Fast Food Near Me - Round Rock, Texas

Limited review. Drove thru to get a quick lemonade (my evil vice). Wasn't a busy time, so service was prompt. The restaurant appeared clean. The employees weren't rude. The lemonade was perfect. read more

We hit up this Chick-Fil-A about once a month for the past couple years and it's very consistent. Breakfast, lunch, or dinner, the food is always hot and fresh. We've only used the drive thru and order pick up, but the staff interactions have always been positive. Overall, a very good chick-fil-a. FYI - The line may look long, but it's fast. The left lane is faster :) read more

Fast. Convenient. Consistent. The mobile-through app makes it even faster. Chihuahua approved. read more

This is my nearest Chick fil and it is conveniently there when I need it! My favorite is the cob salad for post Pilates lunch! I of course have to get a lemonade! For dinner I usually get a macaroni and nuggets or a chicken sandwich. Cant go wrong with chick fil a. Lines are long at times pick the off times but lunch or right before closing or order ahead online or in app and you can go thru express lane. The app has good rewards for purchases and this is beneficial since it the food here is a little pricey. read more

Fast, efficient, polite service. Hot, tasty food and a very high rate of order accuracy. The mobile app makes the experience even better. I highly recommend this location for a quick drive thru pickup. read more

Malls to carport dining with seats This was my favorite CF fast service, friendly service , clean well just great customer service. They had a play area for kids , it was quiet if you wanted to meet someone for a meeting while you eat . They did have drive through if you were in a rush. They demolished this CF totally to the ground about five months ago . We all sad it was gone but we were excited that we were going to have a new bigger better CF . The new CF caters to the drive through customer mainly . Walk up customers have to eat outside and order at windows with menus above them . When you eat here you are in the center of a double lane constant moving drive through parking lot . They wouldn't let you smoke inside there restaurants but now they have you breathing in and choking on all the car exhaust. Located at I 35 and SH 45 surrounded by Walmart target Sam's Club Kohl's Home Depot and Lowe's this had to be at least a $4 million CF before . This new Chick-fil-As business model will probably make more money but it has lost its good customer service reputation they had . So much for new bigger better model read more

Forgot the special sauce and also food was cold employees was rude when I told Them about forgoing the sauce also I ordered a milkshake and it was like watery. Idk about this location read more

During COVID, only drive through is open. I am okay with that, but this parking lot is very confusing to navigate to find how to get into line. The signs are confusing and I ended up driving around twice to figure out the entry. You have to go between Chick-fil-A and Mexican restaurant next door. Once you figure that out, then you are good. They have two lines. A sign said two lines open, so I went to the outer line and waited. Nothing. The car in the inner lane was ordering so I thought I would be patient and wait. The car drove off, next car pulled out, they ordered. So I finally spoke up and said "Hello, anyone taking orders." Finally, a young man said oh yes, sorry, please pull up. The outer lane was a person with a clipboard. He took my order, very polite young man and he had me pay using his machine. I requested some spicy sauce. I ordered spicy Chick-fil-A sandwich combo with lemonade and upsized the fries. I was running errands and needed a quick bite for dinner. The fries were delicious as always with my spicy dipping sauce. The lemonade is a bit sweet so I either add water or in this case let the ice melt half way to dilute. I was disappointed at the size of the chicken. It seems it is getting smaller and it did not taste spicy. I thought it was regular. I won't be eating at Chick-fil-A anytime soon. read more

Always have good food, staff are always polite and respectful. Orders are always correct.

Every Chick-fil-A I've ever been too has always been very good. They are very consistent across the nation. The dining areas are always clean and the staff is always friendly. I usually get the spicy chicken sandwich, or the grilled nuggets and chicken noodle soup, but today I tried the Smokey Bacon Chicken Sandwich. It was Slap Yo Momma Good !!! I wish it was spicy so it would've kicked it up a notch, but non the less, I was well satisfied. read more

Chick-fil-A - Smokehouse BBQ Bacon Sandwich - Slap Yo Momma Good !!! - Fast Food Near Me - Round Rock, Texas

If you're going to price gouge people, the least you could do is make sure that they get all of the items that they overpaid for!

Surprisingly for chick fil a the staff is quite rude and service is low. Don't recommend, I'd rather a different location

Just wanted to give this location a shout out because of the excellent service I received! Almost all Chick Fil A's are wonderful, but this one stood out to me most. I went in yesterday just before the lunch rush (around 11am) to place a large order for a company meeting. I ordered around a dozen meals, all with various special requests or add-ons, and was in and out in about 10 mins. or less! Not only was the service quick, but the employees were enthusiastic and extremely patient and helpful. Three employees walked all of my food and drinks out to my car with me since there was no way I could have carried it all myself. I love going to this location, as even when it is busy during the week for lunch rushes, the employees are always smiling, helpful, and efficient. read more

this is one of the worst chick fil a's i've been to. I've tried it a couple of times and every time i'm disappointed. the first time they rung up a whole meal that i never mentioned. The second time they said they would alter my fruit cup and they did not. This third time they rushed my order so bad my food temperature wasn't even correct! also, the fries are NEVER salted. the only decent thing about this location is OCCASIONALLY the service. most of the females outside have horrible attitudes, but the guys are nice. read more

I don't like this location. The employees are friendly and the food is how it should be, but I don't like the set-up of no indoor seating - it's outdoor seating or drive thru only, plus I found the drive thru confusing. They have different lines and zones and honestly, I didn't know where to go lol! It's a very congested area, so maybe that's the reasoning behind the set-up, but never-the-less I prefer my neighborhood's location. read more

I love this place!! It's my 3th time buying food and the food it's always fresh the fries always are warm And the team are friendly!! Keep it up!! Good job guys. read more

So good I love me some chic fil a Had a grilled chicken today and it was hot and fresh Clean restaurant Staff was nice Fast efficient too read more

Round Rock at Louis Henna and 35. Poorly managed. Poor service. Not employee friendly. They do not train their employees properly. In addition, I had bad service at drive thru. They have messed up my order at least twice and I was charged for upgrades but they were not included with my order. I called but no one addressed my concerns. I will never ordered anything from this place again. read more

Not a single person in line. I did the express ordering and I have been sitting here alone for almost 10 minutes. Hope they at least get it right this time. They are batting a three-zero read more

So I normally love This chick-fil-a but I got a piece of a plastic glove or something in my lemonade today. I'm not one to normally complain but being we are in a pandemic I am super disappointed at this standard it might have just been a one time thing but I'm pregnant and it scares me to think that I could have swallowed this or that someone unknowing having Covid could have exposed me and my unborn child and others read more

Chick-fil-A - Possible a plastic glove piece. Some type of plastic in my drink - Fast Food Near Me - Round Rock, Texas

This location is pretty consistent. My daughter bought these mini chicken sandwiches for breakfast and they were so yummy. They have this sweet bread that is absolutely scrumptious. I would definitely want to try these again. I had the chicken biscuit that is also very yummy. They literally can do know wrong. I will definitely eat at this location again. read more

I've always had good experiences at this location. I just went and it's during Covid - the drive thru was super quick. Nice staff great service highly recommend read more

No complaints. My food is accurate, fresh, hot and tasteful as expected. I love their chicken with the roll for breakfast. I am not a biscuit with chicken person, but a fresh roll with chicken, yep. They could make the rolls just a tad bit bigger. But they taste great. Their little round hashbrowns are tasty. I like them a lot. I prefer them over the waffle fries. read more

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Jumping lizards and spank me with tennis racket, the boss called today (my wife) and told me to go to Chick-Fil-A and get her the chicken sandwich and a large lemon aid. So in the spirit of harmony and happiness in the family I did as she asked. Here is where I don't get it why would anyone buy a sandwich with a piece of chicken and two halves of a bun and a pickle with nothing else on it, no mayo, no special sauce, no lettuce or tomato or anything. But she likes it so she gets it! We both like the lemon aid. I order the Chargrilled Chicken sandwich; at least it has lettuce, tomato, pickle and a pack of BBQ sauce to add to it. I have never tried their salad but I did try the chicken strips once and there were only 3 small strips and a sauce of choice I felt ripped off. The restaurant itself is nice and the staff has always been friendly and courteous so no complaints there. They are closed on Sundays. Would I go back? Only when the boss tells me to. read more

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Always hot, fresh food, always friendly staff, always QUICK!! Even if the line is long, CFA has perfected the drive thru experience. If I didn't love and support CFA, I would have downgraded this review as they closed their indoor seating, even before 2020 and covid. Many, many families enjoyed this spot to bring their kids to eat and play. read more

Lousy Service, Lousy Attitude. I'm not going back. This location is drive-through only since being rebuilt so this shouldn't be that different for them during this time of COVID-19 closures. The line was slow and I was the the third car in my line, had to wait and wait and wait. Finally got my food and it was fine, so I walked up to the counter to get a refill. That is where the two managers got very defensive and rude. Very un-like other Chick-Fil-A locations. Rudely told no on getting a refill on my drink, no explanations, just we are not doing it, that's it. Not the usual helpful Chick-Fil-A attitude at all. I'm not going back. If you want quick and friendly service without the attitude, go to the McDonald's next door. They handled my order quickly with cash and gave zero attitude. read more

Why does this location NOT have crushed ice like all other locations? I have been to this location more than a few times and my order is always messed up and it takes forever in line. I miss the old building, workers were nicer and they used to check the orders from now on I'm going to the pflugerville location. read more

Always super fast and friendly. I think out of the many many times I've been there the food was terrible once and that's pretty good to me.

I WISH I COULD GIVE 0 STARS ON MY SERVICE TODAY!!!!!!!! I love chick fil a. But today I had a HORRIBLE experience. First off I understand the dining area is closed so of course the line was extremely long. I don't mind waiting I enjoy their food. I was waiting in line probably a good 20 minutes. I finally get to the front and the blonde girl hands me my milkshake and I don't realize till I put it in my cup holder the entire thing is MELTING AND DRIPPING OUT OF THE CUP. Mind you she didn't even PLACE THE TOP OF THE LID ON RIGHT. Then she gives me my bag, and tries to hurry me off, I ask "can I get some ketchup and mayo" she says it should be in the bag, as she walks off I look and neither is there. So she finally brings me some. As I'm driving off I pick up my cup to drink my milkshake and I see MY ENITRE CUPHOLDER AND SIDES HAVE MELTED ICE CREAM ON THEM. I was pissed. I tried to call their number and it goes to voicemail so I called corporate to complain. I am not one to complain about service but this is extremely frustrating . I had to find the nearest gas station to throw my milkshake away and try to clean up all the mess from the shake. I won't be returning to this location and I hope no one else has to have a bad experience there either. I DONT UNDERSTAND why they would even allow a milkshake or ANY type of food, drink ect to be given to a PAYING customer that isn't up to par !!!!!!!! Even if your busy. That's no excuse to treat a customer that has been coming to chik fil a for years. read more

Chick-fil-A - ows a cup of ice cream and a strawberries - Fast Food Near Me - Round Rock, Texas

We just walked out. Eat here if you want yo eat outdoors. They removed the restaurant. Drive through or eat on the patio only. So sit next to traffic and eat the exhaust from the cars speeding by along with lunch. No way. Not for me. Also cannot wait for it to be 110 degrees and they think we're eating outside? What are they thinking? read more