I probably should have gone to another location. This one is hit and miss on the regular and today was a miss. I mean, look at this biscuit. :-( read more

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Workers very friendly and also they are quick hot fresh food the best place if you staying near the hospital very clean environment as well and every time a customer walks in they always greet you at the door Thank u for making me feel at home read more

Chick-fil-A - Delux Colby jack cheese chicken burger - Fast Food Near Me - San Antonio, Texas

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I had a DoorDash delivery that got taken by a stranger. The manager called me and said I need to call them to get a refund. I didn't understand why they couldn't just make a new meal, something about it being a third party provider. Fine, I guess that is life. I was trying to explain my case to the manager but he just abruptly hung up on me. It was extremely unprofessional. I got it handled by DoorDash (got the refund) but how that whole interaction went with the manager was really poor. That's not how you do customer care. It wouldn't have taken a lot to just make a new meal or be nicer about it. I go here all the time, it's sad to see. read more

The restaurant is okay itself BUT they don't sell frosted coffees. I was on business in the area and I wanted a frosted coffee after work. I get to this restaurant and they don't sell the frosted coffees the staff said because they signed a contract with Starbucks across the way. Only in Texas I thought. That was a terrible experience. But I survived it. read more

This chic fil a is closest to me so that's why I go here but I'm having second thoughts. Always something here. Order is wrong, order is gonna take 20 mins, missing items in order. This is the only location that disappoints. read more

I bought a chikfilet sandwich macaroni. Chikfilet chicken was a small chicken very expensive and small chicken it was terrible. Price was high too. Location Fredericksburg rd. Don't have photo read more

Food was given to me really quickly, despite them being really busy. Food is good as always and cashier was super sweet. read more

Chick-fil-A - Chicken Chick-fil-A Nuggets - Fast Food Near Me - San Antonio, Texas

This location doesn't have the superb level of customer service that I've experienced at other Chick-fil-A restaurants. I only visit the location because it's more convenient, but I will no longer order delivery, pickup, nor dine in at this location. Also, this is the only location that gets my order wrong. I'm so disappointed. read more

Quick service for a busy are in the medical center. Was pleased with the service and speed.

Are you serious, barely any fries and no sauce on the sandwich what the hell is wrong with the food industry today read more

Chick-fil-A - Fast Food Near Me - San Antonio, Texas

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Drive through service is slowest of any Chick-fil-A I've ever visited. Much faster to go inside at this restaurant! read more

Really BAD Experience: I ordered a large Diet Coke and they gave me a medium ice tea. One large strawberry milkshake but it was a regular size. One sandwich which was not hot. REALLY BAD! One large waffle fry. At the bottom half was a partially eaten sandwich and fries. Someone's garbage. I had to call and talk to the manager. I drove back and they gave me my money back. I will never eat there again. Disgusting! This was done purposely, not a mistake. read more

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They skipped my order, waited 15-20 minutes. Then went and asked if my food was ready. They were nice but seemed skeptical like i was lying about not getting my food. Gave me my food and apologized. Tables were dirty, trash on the ground, trash cans over flowing. You can do much better chick fil a read more

I'm never going to Chick Fil A medical center ever again. I almost ate a piece of metal from the Cobb salad. As i was chewing, i noticed something hurt my tooth so i spit out my food and found this. Thank God i didn't swallow it. SMH! Please be more mindful while preparing the salads. read more

Chick-fil-A - ows a salad in a plastic container - Fast Food Near Me - San Antonio, Texas

Not very friendly, stopped to grab a Powerade and waited 5 minutes at the cashier machine the short guy who looked like a manager seemed reluctant to help me :/ read more

Was in the drive thru waaaaaay too long compared to other chick-fil-as. Got to the pick up window after being in the drive thru line well over 15 minutes and was told to go park because they were waiting on my chicken wrap. Parked in their VERY small lot, no one ever came out. I ended up going inside and told the staff I had been waiting a long time, they grabbed my food from the pick up window, no apologies. Drive thru service was slow but very courteous. Pick up window service was abysmal. Food was as expected from a chick-fill-a. read more

Worst Chick-fil-A customer service I've ever experienced at cfa. Jared made ordering harder then it had too be , not sure if he was just having a bad day but he was hostile. Me:can I have the chicken sandwich meal Jared: do you mean the number 1? Me:(looking at the menu too double check) Jared: DO U WANT THE NUMBER 1 ? Me:yes?? The chicken sandwich meal read more

Hair in my fries. Very disappointed. Do better chickfila. The quality has been slipping over the years. Don't even say my pleasure any more. read more

Chick-fil-A - Hair in my fried. For the record... I am blonde. - Fast Food Near Me - San Antonio, Texas

we order once a week and it never fails that our order is not complete or wrong completely. they are so much more focused on being fast than right. I hate ordering from them, but I guess we are the dumb ones that keep trying. I'm read more

Having a Chick-fil-A in the middle section of an extremely busy street in the heart of the South Texas medical center area is clearly a challenge. ANY Chick-fil-A is crazy busy during lunch hour this one is insane. There are a lot of pedestrians trying to walk through the two drive thru lanes, not to mention people to park in the few spaces available. However, I was impressed with how they were able to move so many people through the drive thru quickly and safely as possible considering the circumstances. As usual the food was good, not over or undercooked. The only problem I had was the poor guy standing out in this Texas heat didn't have a menu to show me. Since I don't get a chance to go to Chick-fil-A often I just asked for the regular. It was a little disappointing once I made it to the actual drive through menu to see there were other fried chicken sandwiches with lettuce, tomato, and cheese available but it was too late to change my order by then. Still that is a very minor issue. Overall it's a good place to grab a bite to eat. Just do NOT expect to get in and out of here quickly during weekday lunchtime because of its location. read more

Curbside is a joke. It took them 25 minutes to get my order to my car after I placed the order and parked. It would have been faster to go through the drive through because they have five people working it. Curbside had one lady walking out with two orders at a time in 5 minute intervals. Super disappointing. Thought curbside would have been faster and was proven wrong and ended up being late for work. read more

Wow!! Chick-fil-A continues to out due themselves. This afternoon I was enjoying my lunch when I saw a vehicle leave without their credit card. While most establishments would just leave it for pickup. chick-fil-A had a different reaction. Before the car could leave the area I see an employee sprint over 200 meters to the vehicle signaling to the driver that they left without their card. Truly amazing service. read more

Staff is SO NICE! I hate the long waits! Chick fil a is delicious. I think the reastaruant is honestly really nice, one of the prettiest chick fil a I have been to. 5 STARS! read more

Went there for a quick meal with my 5 and 7 year old sons. i was sitting in the lobby and overheard from towards the back of house of a man yelling. he was shouting curse words and just vulgar language for everyone near to hear. my sons heard this and we had to leave shortly after because it continued. very unprofessional behavior from this location! read more

Every chick-fil-a has outstanding service, and this one is no exception. The food is always piping hot and fresh and they know their food is great. Chick-fil-a is famous for their chicken, but their fries are also the best ever. My usual order consists of: Lemonade. It's lip puckering tart and sweet at the same time. If I'm feeling naughty I'll get an Oreo shake. 6 piece chicken nuggets with Polynesian sauce Fries with ranch dressing And that's it. That's my ideal meal. The fries alone make me happy, and I love how super fast and friendly drive thru staff is! read more

Had the same truck at the drive thru SINCE I drove in-I can't just leave, bc there's no option. You would THINK they would move the truck out of the way for everyone else. Especially have ordered 2 items and one being a drink. It's been more than 10 minutes, currently. read more

Hit and miss, service could be sloppy at times. Fries not always fresh and hot, chicken dry at times

emailed an offer that clearly said if you were born in a leap year that you would receive a free combo meal on Leap Year day Feb 29, 2024. When I arrived and showed the email to the cashier, they said it was a mistake. So not only did I have to pay for my meal, I was charged almost an additional $2 to substitute fruit for french fries. With this bait and switch email, the least they could have done is not charged me extra to substitute fruit for french fries. The experience was very disheartening. read more

The people are friendly and the order came out fast and they got it right. I had the grilled chicken and my Partner had the spicy chicken. The size of the spicy chicken breast was small didn't cover half the bun but it was still good. The grilled chicken covered all the bun and was kinda fat. It was tender and had a good flavor. If you're in the medical center area, check it out. read more

Chick-fil-A - Fast Food Near Me - San Antonio, Texas

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You did me wrong today Chik Fil A, not happy with the nasty ass greasy fries, tasting like dirty oil. Something is wrong. Plus the pathetic chicken strips all small and insulting. Are you serious? If I knew you were going to serve me this dog food today I would not have waited so long in the drive thru and gotten bad food someplace else. read more

Today we stopped by to pick up a catering order that was to be ready at 11:30am, but it was not ready at the specified time. This isn't really a big deal- stuff happens and sometimes everything doesn't go as planned. 35 minutes after our pickup time (and already running late to a meeting), I asked a passing manager when we could expect our order- explaining that we had been waiting a half hour. Unfortunately, the first thing this Owner/Operator (Nametag read: Mark Wasserman) said to me was "Hey, relax". I was caught off guard by this- I have never experienced this kind of service at a CFA before- much less from the franchise owner. He did not apologize or tell us anything about the order- just told me to "relax". He then went back to the back and found that our order had been sitting there, already prepared and waiting. I completely understand that the restaurant gets busy and that orders may not always be on time- but I don't think it is ever appropriate for someone to address a customer in this manner. I certainly hope this franchise owner does not make a habit of speaking to his customers in this manner- If the man carries himself in this fashion, I do not understand how his employees can exemplify the CFA brand of excellent customer service. I have had great experiences with other CFA locations in the past, but this location didn't live up to the Chick-Fil-A standard. We will take our catering needs to another establishment in the future. read more

This place is so good to eat at if your having a bad day it just makes you smile to see it and I am never in a bad mood when I eat here # best place to eat read more

Chick-fil-A - Yummy chicken and bread - Fast Food Near Me - San Antonio, Texas

We frequent this location a lot. It's right next to work. It's a terrible set up. But they make it work and see ice is always quick and of course the staff is friendly. The drive through wait can be long during lunch so I wouldn't venture during the work lunch hour. I will say the fries never seem to be salted so we always add salt. read more

Chick-fil-A - Strawberry Passion lemonade - Fast Food Near Me - San Antonio, Texas

Staff was terrible, asked for extra napkins and he wasn't listening to me he just stood there making jokes and the food was raw. Never going there again read more

Best place to eat! Friendly staff, top talent, fresh and hot food! Recommend 100%!!!!!

I love Chic Fil A and their customer service. But this place just made me sad... I tried to ask for some ice to put in my cooler for breast milk. Manager side eyes me and tries to sell me commercial bag of ice for $2. I was confused! All I needed was a cup of ice... I declined the huge bag of ice. I guess the cashier felt bad so she offered a cup of ice and then manager says something under her breathe. I am glad I didn't hear what she said. This was the least mom-accommodating restaurant Ive been to. Just wow. read more

Oh man, I love Chick Fil A, but the medical center location is a ticking time bomb heading towards disaster. The food is not the problem, it's always hot and fresh, well flavored. The night crew though needs some polishing up. I used to work in the food service industry, and I know it's frustrating to get a customer at 9:45pm who wants to dine in, 15 minutes till closing, isn't that bad for a quick service establishment. Usually I go through the drive thru for moments like these but I didn't want to do that today, wasn't heading home right away and wanted to enjoy my food fresh. So I walk in, I hear the girl sigh heavily, she didn't take my order but you can tell she was bothered, the shift leader took mine, he was nice and patient, he understands. Anyways so I'm sitting there eating and the lights go off at 9:55pm, place closes at 10pm. I used to work for chick fil a, I know the closing procedures and it states that if you got a customer eating, you don't start shutting things down in front of them. While I am eating I see the manager of the establishment playing tag with his employees around the restaurant, shouting and yelling. I'm all for fun and games but not in front of customers it's unprofessional at all levels. I'll probably stop visiting this location at night, day crew has always been cool. read more

Chick-fil-A - #1 - Fast Food Near Me - San Antonio, Texas

Our favorite lunch spot--always fresh and tasty. My daughter prefers the salad with generous serving of chicken tenders. The rest of us in the family love the regular sandwich with waffle fries. I am not a french fry gal but I absolutely love their fries--Delicious.The chicken is always freshly made and tasty--yum, yum. read more

At 2pm there was only ONE cashier! There were 6 people in line. There were tons of employees walking around and taking care of the drive thru. But customers who wanted to pay cash were treated like they didn't exist. The cashier got my order wrong and needed help with the previous order. One cashier and she had no clue! No condiments sitting out so I had to stand around like an idiot waiting to get some ketchup. The lady was not friendly & seemed bothered. She only had 1 and I needed 2 for my party. She never gave me another ketchup. She completely forgot about us. Well, then put out condiments & napkins for customers like every other fast food restaurant! 2 incompetent employees! The place was so hectic & too many employees walking all around the ordering area. It wasn't even lunch rush. I won't be dining at this particular restaurant again! All the front parking spots are reserved for mobile orders so good luck finding a parking spot to dine in. The parking lot is non existent for dine in customers. You have to walk in between the cars at the drive thru just to get in the door. The parking area is a mess with cones everywhere. Worst location ever! read more

So, my family and I had Chick- fila today and honestly this location the chicken strips we're awful! The taste and had a weird smell. Threw it away. The quality of the chicken strips I feel is going down doesn't taste like it used too. Personal we won't be going back to this location! read more