Learn how to use the toaster correctly, and if it's burnt like this don't be a cheap bastard this is completely blackened. Get a grip, train your employees correctly. I know as someone who has put bread through that toaster that this could of been caught...it's a case of laziness or cheap ess and both are very likely cases at this restaurant. Terrible. read more

Chick-fil-A - Burned slimy grilled chicken, completely burnt buns, soggy lettuce slapped in. You can see the specks of burnt on the lettuce as well. - Fast Food Near Me - Wallingford, Connecticut

Maybe it was the hype that had me expecting more. I've always heard about Chick-fil-A and I finally had my chance. My wife got the grilled chicken sandwich while I went for the fried chicken deluxe. The line moved fast, good customer service and the food was hot. I took my first bite. Juicy fried goodness. Nothing I've never tasted before. Nothing out of this world. Just a well made fast food chicken sandwich. My wife felt the same way. The waffle fries tasted great. I might be a little biased on that simply because I love me some waffle fries. I just couldn't help but think, this is it? This is what people wait in extremely long lines for? Maybe it's nostalgia or a connection to the south that I'll never understand. Not a bad place at all. Decent food and good service. read more

Good customer service, and good food, the hallmarks of a Chick Fil A! Now that Chick Fil A is in Connecticut I can finally experience the pleasure of fast food that I formerly was only able to get when traveling for business! I visited here 2 days in a row and boy oh boy do I love this church of chicken! From the perfectly cooked waffle fries served nice and hot each time to the delicious chicken sandwiches, to the creamy milkshakes, when the mood strikes for fast food, Chick Fil A has got me covered! read more

I would never waste my time again. You can order online but cant pick it up through the drive thru. Why have a drive thru at all if your gonna have stupid rules. Not a good trained staff at the wallingford location. I hope it's just this location people work hard for their money, if you got a drive thru respect the customer that already paid for it. The worst part is I go inside and they go to get the person at the drive thru to get the order. Who ever that supervisor or who ever that was is slow and should not be in that position. Worst fast food place ever they should of stood out of state. read more

Feel elegant environment, ubiquitous friendly service

Went to see a show at the Toyota oaksdale theater and figured this would be the best, cheapest, and quickest option available. Little did we know that the place really does have a cult following and really is outrageously delicious. The line was almost out the door and the dining area was packed. My fiancé and I didn't really understand that they bring your dine in order to your table for you, so we may have seemed inappropriately dumbfounded when we had our food brought over a the plastic tray. The food was delicious and we left with additional waffle fries because we were temporarily addicted, albeit stuffed. The only reason I can't award this place 5 stars is because you can distinctly taste bigotry in the chicken sandwiches. read more

Damnn, where have you been all my life! Best fast-ish food around! Sauces are good, and grilled nuggets; are the best.

Always kind and curious. Food is prepared exceptionally fast and probably the only fast food restaurant that I can stomach without having issues. If you've never had chick-fil-a, I'd say don't knock it till you try it. Plus, it's located right outside the movie theater. Grab something to eat prior to seeing a new movie or grab something for the ride home. read more

This is one of only two CfAs in CT, so don't be surprised at the large crowds. Because of that service was understandably a bit slow. However, the workers gave us special individual service, walking our food to our table and checking to see how we liked things. There was a small mistake with our order, and despite the crowd, the correct thing we had ordered was brought out to us in just a couple minutes. If you love Chick-fil-A, you won't be disappointed when you come here. read more

Mobile ordered. Arrived 10 minutes later and there was no line drove right up to window and they told me to wait a minute. After a couple of minutes they asked me to drive around to front and they will bring it to me. Waited 10 more minutes before they delivered the food. read more

I love the people here at chic-fi-a they are kind and respectful I just love the vibe here

I was on my way home from West Farms Mall and decided to stop here since I still hadn't tried their food and all my friends love it. It was a Saturday afternoon and the place was packed. Calories are clearly marked on the menu and they have salads and grilled nuggets for those of us who are watching what we eat.... Love/hate summer. I ordered a grilled chicken sandwich with a medium lemonade and a small order of the nuggets. As I was waiting for my order one of the girls bringing out food seemed a little lost, maybe she was new? She was super friendly when she gave me my food. If I could eat these chicken nuggets every day I would, definitely recommend and will come back! Side note: If you're getting on the Merritt Parkway, exit the lot towards Circle Drive and turn left onto North Colony Road. If you exit via the roadway right next to Chick-fil-A there is no left turn. read more

My family and I were looking for someplace that we haven't tried before. We are rapidly growing tired of all of the typical fast food chains that focus on the assembly line mentality of getting people in and out as fast as they can and making money while letting customer service and food quality suffer. We decided to give Chick-fil-A a try and are definitely glad we did. Even though the line was out the door, we were able to order pretty quickly (within 3 minutes). I ordered the Spicy Chicken sandwich and a Cobb Salad, my wife ordered a Grilled Chicken sandwich and a side salad, and my son got Spicy chicken sandwich and waffle fries. Both of them ordered a shake. I was pleasantly surprised when we were told that they would bring the meal to our table (I guess that's how the line moves so quickly). The food was a little bit more expensive that I was expecting but after tasting the food I didn't seem to mind anymore. The staff was extremely pleasant. The only minor issue that we had was they forgot the the shakes, but that was very quickly rectified. Overall the food and service was excellent. We will definitely be back. read more

It's chick fil a..not much I need to add to the comments. Southern deliciousness that we finally have in our State! The franchise has improved their service since the opening last year, def. more speedy. My go to is the spicy chicken, on the multigrain bun (yes special order). The special bun real ads some substance, and maybe some nutrition? Oh well. Make sure you have the chick fil a sauce with your fries, my refrigerator always has some in it just in case. read more

The service here is certainly excellent and each person I dealt with was super accommodating and kind. I also didn't mind the setup or waiting a bit for the food. However I have to say Meggan A. kind of hit the nail on the head with her review because the food just was not very good. It was maybe slightly better than average fast food, so I feel it deserves the 3 stars which is "A-OK" according to the yelpometer. The spicy chicken sandwich just kind of tasted like fry oil and the bun was way too thick for the sandwich. The milkshake was weirdly icy. Like others mention, the waffle fries were a bit undercooked. So, I dunno. This isn't a negative review. All I really want to say is that if you are at home with your children or the guy or girl that you love, just spend some time and cook with them. Fry up some chicken, heat up some fries, whatever, because I guarantee you that it will taste better than this stuff. read more

Decent, but not as good as I remembered from traveling through the south. At this point, not worth the wait. For some reason I remember the portions being larger. $6 for a chicken sandwich with a patty half the size of my hand... read more

AMAZING. Best pickles ever! This was the best sandwich I ever had! Highly recommend a #1 #classic

This place is right on the money. One of the West Coast's best chains has arrived. Next up, In N Out. Then there would be no reason to go to California again. Well, I heard Northern California isn't that bad. The Polynisian and Original sauces are enough for the trek to this place alone. I usually get the nuggets with waffle fries. That, the sauce, and a coke is a hedonistic, dopamine firing paradise. Then again, this chain may be blessed and holy as it observes the day of rest. AKA Sunday. Probably the only downside, but whatever. read more

If I was going to rate chick fil a based on just service they would get 5 stars. Having your food brought right over to your table in a very short amount of time, having the manager come over and offer to refill your cup. This is just something you won't get at a mcdys or bk. The area however where chick fil a struggles is, their food. I do like the waffle fries. But, the size of the chicken finger is sad. 4 small pieces of chicken, a drink, and fries for 9 bucks. Overall, go for the service, but I would not rush right back for the food. read more

'Been here a handful of times and love the Spicy Chicken Salad with Avacado Lime dressing. Just enough spice in the chicken and the toppings of tortilla chips and pepitas give it the crunch for a satisfying, relatively guilt-free (in my mind), and healthy meal! Service is always very pleasant and they keep the place clean. Just a great place for dine in or take out meals! Their sandwiches are all very good and their 3 piece nuggets make a quick and filling lunch-on-the-go. Next - I want to try their shakes and fries (waiting for a time where I can afford that much indulgence...lol). Will be back again and again!!!! read more

Just when I thought I was done with fast food, ChikfilA opened in Wallingford. I don't even like chicken burgers, but yet I find the car pulling up every week. The service is outstanding even when they're busy. They greet you with the warm hospitality of the south. Fast friendly and full of flavor., I love ChikfilA! read more

I went to Chick-fil-A to place a large order for my family. I ordered 1 spicy chicken deluxe meal, 3 spicy chicken deluxe sandwiches, and 2 large fries. As I got up to the drive thru, I asked if I could put in 2 more orders of chicken nuggets and the guy who served me was very accommodating. As I left the parking lot, I check my meal really quickly and noticed I had gotten 3 sandwiches which were not spicy and only had 2 pickles on them. So I went inside and explained to the staff that it was probably my mistake but I meant to order 3 spicy chicken sandwiches not regular - I did not blame the staff immediately like some customers would have, I accepted that it may have been my fault. So they refunded me for the 3 regulars and charged me 3 spicy's, which I was very nice about not expecting to get free stuff. Before leaving I check the bag again and noticed that it's the same sandwich without the lettuce, tomato and cheese. All they did was swap the chicken from regular to spicy. So I go up to the register again and I say "I'm sorry, I don't mean to bother you but where's the lettuce tomato and cheese." This one girl says "oh that's the deluxe you wanted" so I said "yes I'm sorry I didn't realize that there was 2 kinds." So the staff - a guy and a girl - that were taking care of me started talking about whether they should just give it to me or charge me. The girl rolled her eyes and the guy went over to talk to her. He then comes to me and says "we're going to charge you for the lettuce tomato and cheese but put it on the side so you can put it in yourself." At that point, I had just had it with them. It's one thing to charge me for something and fix it, but to charge and me and then tell me to fix It myself after I'm trying to get my order right for the third time. I mean where's the customer service! Before they accommodate me for wasting my time, I have to pay for all the exchanges and not even once did they even say "here's a free fries or drink for the trouble." I was so kind thru this entire process and this is the customer service I get in return. At that point, I returned the sandwiches, paid for the 3 brand new ones and walked away. I don't see myself EVER going back UPDATE 3/31/18: So it's been a few weeks and rather than Chick-fil-A reach out to me and apologize, they send me this gift card trying to buy me over! This is beyond me. All I wanted was a stupid apology for my terrible service but they think they can just buy me over! This is beyond ridiculous!!!!!! read more

Good: grilled chicken anything is amazing. Salads so fresh and not even remotely fast food like. Servers and cashiers are very courteous, very Barbie like. Bad: pretty pricey, but I guess there is a cost to quality. Also, maybe because they are all so young, they seem a bit clueless. I had to wait over 20 minutes inside for a meal. Then, I get home and find they didn't put the dressing in. I have gotten the same salad three times and never has it had the right accompaniments! Unfortunately it's still delicious so I won't let that piss me off. Just make sure to always double check on the kids. Yum. read more

Went to the wallingford it was lousy,southwest salad ,no dressing and not much flavor the fries were also had little flavor

The only freaking Chick-Fil-A in the state that constantly messes up my order, my least favorite location by far

The best chicken period. We got hooked on Chicfila in TN. look at the amount of people there at any time of day and that will tell you something. We don't drive from The shoreline to Wallingford for any other food. They excell in getting you in and served in record time, I've never had to wait too long. And for those that posted wait till the hype dies down, I've been to their locations many times down south and it is packed there anytime of the day and those restaurants have been there for years. They use the best prime chicken to start and cook it differently than anyone else. They will expand here mark my words as Kentucky fried chickens go out of business. read more

Terrible customer service. Every time I got the order is wrong. Food is missing or they give you the totally wrong order. They do not offer to fix it and hassle the customer to get the correct food. They habitually underfill the fries. The staff argues in front of the customers. Multiple complaints to chick-fil-a cares. All you receive is a canned message about how they are individually owned and operated. The Franchisee never bother to respond or address customer complaints. Customer service used to be exceptional but in the last several months has become horrible. There is something seriously wrong with the management of this location. Chick-fil-a corporate and franchisee don't seem to care. I will not return to this Chick-fail-a again. read more

Love love love this place! I briefly lived down south and we had them there. Love that they close on Sunday's to allow their employees a day with their families. More places should do that. The chicken is amazing. Also who doesn't love waffle fries? read more

I like the tenders and deluxe chicken sandwich. Love the mac N cheese. Shakes ok. Line moves quickly. Pretty efficient. A good alternative to McD or Wendy's. read more

Very friendly staff, and though the drive through line may be long and look absolutely crazy, they always go through it fast and get our order right! read more

Hands down- the best chicken out there. Mac & cheese is like homemade. Customer service is top notch. Keep up the great work!

The food at chick-fil-a is always the same - no surprise there. There's a reason we come here at least once a week, and since it's the only one even remotely close to us, it's the one we always return to. That being said, it's our least favorite of all the chick-fil-a restaurants we've ever been to. Since it's hard to screw up the basics, I won't comment much on the food except today that never in my life have I seen a smaller dollop of whipped cream on a CFA shake than every time we get one at this store. A quarter sized dollop? What gives? Isn't it customary to fill up the whipped cream to the top? Every other one we've ever been to does this. Whenever we come here during dinner hour, it's a madhouse. No surprise there because, hey, it's CFA and the food freaking rocks. But on more than one occasion (including right now) there was one lone cashier for a huge line of people. This isn't a snow day, and there doesn't seem to be much of an explanation. That's poor planning on the managers part and when customers have been waiting over 20 min it doesn't create the best of experiences. Speaking of customer service, not sure what the deal is with this location but it totally fits the CT vibe of never going above and beyond in this area. I'm from CT so it takes one to know one, and while we generally prefer being left alone, when stepping into a place that is nationally known for its southern hospitality and general overuse of "my pleasure" (which I love, by the way), it's a bit of a let down to never once be asked if the meal is good or if we need refills. In conclusion, you can't really ever go wrong with the food here. It is what it is and it's why the place is always packed. But if you are the GM of this location, you would do yourself a huge favor by training your staff more thoroughly on customer service and by generally looking at the holes and gaps in efficiency and finding remedies for them. For that reason, this particular CFA only gets 1 star. read more

If you are looking for a religious infused really good spicy chicken sandwich with waffle fries and a great lemonade with too much ice then this is your spot- except on Sunday's, because yay Religion! There are plentiful chicken items at this restaurant which happen to be advertised by a cow holding a eat more chikn sign. It's good southern chicken sandwiches when you need a fix. Take home: I'm a Bo Jangles guy because Bo knows chicken. But this gets the job done when you want a southern fried chicken sandwich, spicy or otherwise. I go again and again because I need it. I want it. There is something in the food. I'm a believer. I'm starting to sound religious, aren't I??! read more

Wow. I love chic fil a but this was crazy. Stopped in when we normally don't go here and order a spicy chicken deluxe sandwich, when I took the first bite there was a large piece of clear plastic (looked like a straw wrapper or saran wrap). When I brought it to ask for a new sandwich and fries the worker apologized and gave it to me (because after I spit it out on the fries) and had to throw up in the bathroom after. When I spoke to the manager he said they couldn't offer me anything more because they "already gave me a sandwich". I was only offered a small mac and cheese or cookie. Just felt like a really terrible experience at a place I usually love. read more

Clean fast friendly service. Very consistent food. Always good. Solid chicken for all! read more

Chick-fil-A - Spicy sandwich meal! - Fast Food Near Me - Wallingford, Connecticut

I love their Frozen Lemonade in the summer. Chick-fil-A has the best customer service ever! The best fast food out there.

Four years ago my chiald kicked another kid in the face in their play ground and i had a a huge argument with another parent,food was good but they have to watch that playground before someone gets hurt read more

Chik-fil-a is always super clean and the staff is always extremely friendly. Let's not forget to mention the food is always amazing!

Let me first start off by saying that Chick-fil-A is one of my favorite places to grab a quick bite to eat. The staff are always friendly and they usually give you exactly what you asked for and don't mess up orders. The only complaint I do have is that they still do not allow you inside to pick up an order let alone dine in. I get the whole Covid situation but it is kind of ridiculous not to be able to go in and pick up an order. The only way to avoid the ridiculous drive-thru with people all over the place with tablets, which I will still never understand the purpose of, is to order on the mobile app which is just an inconvenience that is not necessary. There's no reason to have 20 people checking your order outside because the food is still being made slowly inside, not the best planning of how to use your staff. Kind of had to rant about that but besides the drive-through line this place is great and even though the prices might be a bit much it is always worth it because the food is amazing. read more

Horrible Customer Service. I haven't been to Chick - fil -A in over 2 years. My daughter wanted it tonight, so I thought I would try the Market Salad. My husband went through the drive thru. When he got home they didn't put in the Harvest Nut Granola or the roasted nut blend. Honestly that is the whole reason I orderd this Salad. I called up and after being on hold for 5 mins. The manager on duty said they could offer me a side salad if I pick it up in the next 2 weeks. I didn't order a side salad. I wanted the Market Salad that I ordered that didn't come with everything that it was supposed to come with. We live in Meriden so I wasn't going to drive back to Wallingford. The right thing to do which would have made the situation right would have been offering the correct salad that I ordered and paid for with everything that it is supposed to come with. Horrible Customer Service! read more