I had a pretty disappointing time at Zaxby's, the food itself was actually good and have no complaints about the meal. Unfortunately the atmosphere completely ruined the visit.There was a tall older white male employee in the back loudly yelling that customers were "fat" and "stupid." It was disrespectful and shocking to hear while trying to enjoy my meal. I shouldn't have to listen to employees insulting the people they're serving. Good food isn't enough to make up for that kind of behavior because of this experience, I won't be returning. read more

The young lady at the window who took my order was sweet and very polite. The lemon pepper strips were a little too lemon-peppery. The chef was very heavy handed read more

The food was just as good as I remember. It was prepared fast and they made sure to include what I wanted. The service was great and fast. There wasn't anyone in there on a Sunday so that made the ambiance even better. Thank you! read more

Zaxbys - Chicken Wings Near Me - West Valley, Utah

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I came in today around 6 and this girl at the window was so rude and disrespectful and i had to wait forever, and i dont know who took my order but she had brown eyes and brown hair her customer service needs alot of work, and i rarely leave bad reviews even when the service was bad but this is another level... i dont even know the other workers but i feel bad for them. I just wanted to have a nice vacation in utah read more

So very disappointing! I have been wanting to try this place for weeks now so I thought I would drive out of my way to give them a shot. I wish I had not. I ordered the 6 piece buffalo chicken finger plate and white cheddar nuggets. The food took forever and they were not busy. The chicken and fries were soggy and the buffalo sauce has a weird tangy taste to it. Almost as if it was bad or something. I think I ended up eating one chicken finger and a few fries. They give you ranch that is prepackaged which is disappointing because you would think for the cost of the meal they would at least make their own ranch. Cheddar bites were okay and nothing to write home about. All in all I would pass on ever going here again. read more

Zaxbys - Chicken Wings Near Me - West Valley, Utah

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I was starving after traveling I have never been to a zaxbys. It was nice and fresh from the grill however it's very bland and maybe one step up from going to McDonald's . It was very clean inside which was nice to see . For me it's just mediocre food read more

Zaxbys - Inside the building - Chicken Wings Near Me - West Valley, Utah

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I ordered through their app and never got my food. The stupid employees gave my order to someone else and said they couldn't do anything about it. Common sense is hard apparently read more

The girl at the window had a shitty attitude. rolled her eyes when I asked for more sauce. It's no one's fault, but hers she's the one working at zaxbys! read more

Sat in line at the drive through for almost an hour waiting for them to make our food. Had a meeting and had to drive back to office without my lunch because it took so long. read more

I came to this Zaxby's last night around 9:30 pm. I ordered fried pickles with my order. When I got home and opened the bag I saw the fried pickles were burnt and it burnt through the plastic box. I wasn't even able to enjoy my food at all because of how burnt the pickles were. I was just very upset about this and definitely will not be coming back. read more

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Love this place. Food is great and the staff is too. Always clean and well taken care of. I have never had a time where I had to wait to have a table clean. Pretty popular place. read more

We came here to try their new signature chicken sandwich. We were taste testing it against all of the other chains. Their sandwich won. Their signature sandwich is bigger better and their sauce rounds out the sandwich. They have crinkle cut fries. I hate crinkle cut fries. So it isn't fair that I am only giving them three stars. However it isn't fair to me that I have to throw away my fries every time because they are gross. Sure I could just not order them but that just wouldn't feel quite right. read more

Well the name sounds cool! I am a wing nut! We stopped in when nothing else was really open near by so it was kind of slim pickings. Everything looks, and sounds great. I was really looking forward to eating, especially after being on the road for many hours. I was not too impressed after eating the wings! To be honest it reminded me of cheap disgusting sauce that one would get like from McD's or something! The actual chicken wing itself was okay, and wasn't too breaded. I hate when places over bread their wings. So that was okay. It was really the nasty sauce that grossed me out. I ate them because I was starving, and nothing else was open in this town! Thank goodness for ranch, which was it's saving grace! I should have went with my gut, and went with a salad! Hopefully those are much better! read more

This place hardly ever has bad or mediocre food. It has been a staple to go to for good food. I had the 6 pc meal with some teriyaki sauce on the side. Man! It was delicious. The cole slaw was surprisingly good. My wife had the Cobb Salad, and she loved every bite of it. If you haven't been to Zaxby's in a long time (or ever), you need to go. It is well worth it. read more

Service was okay I guess but the food was super soggy the pickles were under cooked and they didn't even get the sauce I asked for. Over all definitely not worth it, save your money and go to McDonald's place should be ashamed of it's self trying to pass off as a zaxbys read more

I think I must try this place again!! Chicken is very tasty and fresh u can tell when u bite into it. And salad came with or without meat , sometimes a gal don't want meat in her salad. Love this option. Salad was yummy and nicely priced for the size. I'll B Back. Yummy read more

Zaxbys - Chicken Wings Near Me - West Valley, Utah

I ordered a Cobb salad with grilled chicken and blue cheese dressing. I received a garden salad with no chicken, no bacon bits, and no garlic toast. Wednesdays they do their $5 dollar salad special but does that mean you leave off all the yummy stuff? So disappointed read more

Zaxbys - Salad missing the chicken, bacon bits, garlic toast. - Chicken Wings Near Me - West Valley, Utah

NOBODY LIKES THEIR BUNS SMASHED AND TORN!!! The Southern TLC fillet was made with no tender loving care. I also gave some feedback on their website, got an automated email saying they would forward my comments to the appropriate department and NO ONE HAS CONTACTED ME! That was over a week ago, I replied back several days ago and still NOTHING... WTF!!! I'M NEVER EATING HERE AGAIN AND TELLING EVERYONE I KNOW NOT TO EITHER!!!!!!!!!!!!!!!!! read more

Zaxbys - GARBAGE MADE SOUTHERN TLC FILLET SANDWICH... ABSOLUTE GARBAGE, WTF!!! - Chicken Wings Near Me - West Valley, Utah

Used to love em. Now theyre rude. I asked before for a gluten free order w no bread. They put bread all over it... i couldnt it or id get super sick. Went last week they were great! I got the loaded fries w grilled chicken. Now i went today and they said mmm no we wont do that. But you did days ago? Okay fine ill just never come again. read more

I lived in FL and GA most of my life. Now I live on the West coast. While visiting SLC I was super excited to have one of my old standbys-Zaxby's. I thought I would get my usual but I saw a huge picture by the cash register of a club sandwich with lettuce tomato bacon and cheese on toast. I got that combo because I never tried the spicy zax sauce and I was up for something new. The sandwich they gave me was not the one pictured. I told them they gave me the wrong sandwich and I wanted the one on the picture and they said they don't do that anymore. I said well you have all the ingredients to make that one I want so can I get that? They wanted to ARGUE! I said how about if I give you back all this food and you give me a refund? Then the one girl who was on her phone the whole time I was there said just give her the toast and lettuce and tomato. I took it and trie to assemble the sandwich on the sign but it was not good. The toast wasn't toasted just buttery bread and the chicken was cold by the time I got done with the hassle. I love Zaxbys but not this one. read more

The food took forever to come out at least 15-20 minutes LOL but at least it was fresh and hot little bit overpriced for what you get I got the hot wings bone-in and my friend got a chicken sandwich it's okay nothing to write home to Mom about read more

Zaxbys - Bone-in hot wing traditional sauce - Chicken Wings Near Me - West Valley, Utah

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This place is great! I ordered the grilled chicken sandwich and it may be the best I ever had. That, or it's my cheat day and this just tastes great! The bun is buttery and toasted while the chicken is moist. Staff here are very friendly and super helpful on choosing from the menu as a first-timer. read more

Zaxbys - Grilled chicken sandwich and fries - Chicken Wings Near Me - West Valley, Utah

I wanted to love Zaxby's because I'd heard such great things, but my opinion of the joint all boiled down to me feeling like complete and utter crapola after eating here from all the grease. It's a great place to carb load, I'll give them that. And the fries were tasty. The chicken tenders are good, but I hated the boneless wings, should have gotten bone in. And the fried mushrooms were good at first, but after a couple I couldn't ignore the oil dripping out of them when I bit into them. Loved the buttery toast that came with the plate, and the milkshake was so good. It is a legit drinkable milkshake, not a thick ice cream abomination you have to eat with a spoon. read more

Great place for fast food, nothing fancy. The fried cheddar bites where very good and the wings I had did not disappoint, I would have rated this place a 7 but then an associate came to our table and asked if we needed anything else, that made our experience here a whole lot better. Be aware they only serve chicken, but the staff here is super friendly and I will return, especially because they also have a coca cola freestyle machine. read more

Zaxbys - buffalo wings, Tongue torcher sauce and batter fried white cheddar. - Chicken Wings Near Me - West Valley, Utah

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Another fast food chicken place. The food was ok. I had the chicken finger plate with chicken, fries, coleslaw, and Texas toast. The chicken itself was fairly average. The chicken sauce, I thought was pretty salty. Was like fry sauce with added season. The fries were pretty good I though. And the slaw was average, but on the good side of average read more

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Hit and miss. I usually get the salad. Sometimes it's great, fresh and crispy. Other times it has a weird smell or is wilted. I stopped eating so many salads here because of the inconsistency. I would give it two and a half stars if I could. The chicken fingers are tasty. read more

Zaxby's is new to the Salt Lake City area. We have these back home in Alabama doing when we want a back home feel, we eat here. It's chain place, but the food is good and fresh. They have salads, wings , and chicken fingers. Give it a try and I think you will like it. read more

I ordered the chicken finger plate. I don't like coleslaw so they let me choose from a variety of other sides. I ignored the healthier options like celery sticks and added more fries. I also ordered a premium shake in birthday cake flavor. The staff are incredibly friendly and helpful. Efficient without rushing you through the ordering process. The customer before me was having a hard time making decisions and the asst manager was being patient and explaining all the options. When the lobby person realized it was taking a while she immediately went to another register and took my order. The fries... Love em. Crinkle fries that aren't soggy. And the seasoning, perfect. I don't know why you get toast with this meal but it was a pleasant surprise. The cake batter shake was disappointing. The taste itself was ok but the sprinkles in the shake are hard and don't add value to the experience. If the shake was is a clear container where you could see the sprinkles it might add visual appeal. A surprise with the shake was the whipped cream, it's chocolate. With all that said, I wouldn't pay $3.69 for this shake again. Now the best part of the meal...chicken fingers. The batter tastes great, definitely not an afterthought. Crunchy exterior and moist chicken. Win, win, win! My mom had the chicken salad and tea. She loves both. I think she has found her new tea stop! I will be back! As I was preparing to click continue on this review I looked up to see the asst manager in the back put food in his mouth and then continue working. I changed my review to 4 stars for this reason. Never eat where customers can see you, not only is it unprofessional, it's unsanitary. read more

Zaxbys - Chicken finger plate with extra fries instead of coleslaw. - Chicken Wings Near Me - West Valley, Utah

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How is this place still open? Portions are too small, prices too high, chicken is average, flavors disappointing, food usually served cold. Chicken fingers are puny here. They skimp on everything chicken here. And I've had tastier chicken fingers from a grocery store. The boneless wings are just nasty. Who eats here? Parking lot is always empty when I pass by. And yet it survives. It's a real mystery. read more

Oh man... where do I start. This place is awful. Not only is it incredibly expensive, but the food is bland and boring. Even the Zaxby's sauce is nasty. But to top it all off.... there was a piece of wooden toothpick in my pasta salad! No joke. This place is way too expensive to be so horrible. read more

Zaxbys - That's a piece of toothpick I pulled out of my mouth from the pasta salad. - Chicken Wings Near Me - West Valley, Utah

I had never heard of Zaxby's until they came to Utah. After reading all the reviews and looking at all the pictures on Zaxby's online website, something about this establishment resonated with me. Zappetizers? Zalads? Mealz? Platterz? and Fingerz? I...must...go.... We spent over thirty dollars to get a full sample of the offerings. Verdict? Purge City. read more

Another update, they have improved significantly and now I go here multiple times per week. Side salad with 5 nuclear wings with ranch is amazing read more

If you have any allergies don't eat at zaxby's!!! I ordered I cob salad No bacon using the drive thru. I told them that I am allergic to bacon twice while ordering and again at the pickup window. The level of incompetence is unforgivable. I looked before eating and didn't see any bacon. I started eating and found Bacon in the salad. Whoever made the salad picked the Bacon off the top of my salad and didn't even do a good job of it. They didn't bother making a fresh salad for someone with allergies. I have been vomiting and dry heaving for over 12 hours. So if you have any allergies don't eat at zaxby's! they will try to kill you like they did to me!!! read more

Great new addition to chicken choices. Loved the chicken strips!! My friend had the grilled chicken sandwich and he also enjoyed it. They have freestyle coke machine and the employees we're friendly. I will definitely go back read more

This is an obligatory review from Zaxby's biggest fan. I can (and may) post this review about each location I visit, simply because the truth is relevant to every location. The food is the same no matter which Zaxby's you visit, even though the service or prices might vary slightly. If you are a beginner to Zaxby's, I strongly recommend that you get something like a "Big Zax Snack" or something with regular chicken tenders and some sides. You should definitely be dipping your chicken into Zax sauce. It will change your life. If you're a ranch fan, that would also be a wise choice, but do NOT pass up on the chance to try (and fall in love with) Zax sauce. Zaxby's is all about the sauce! Now, as for my favorites, my "usual" typically includes Hot Honey Mustard fingers (ordered as "Buffalo Fingers, hot honey mustard"). The Hot Honey Mustard is not spicy, but does have a "zing" to it. It is not like any honey mustard you have had before. Chicken fingers tossed in this sauce are like heaven, yet I still will sometimes dip these into ranch, for a sauce combo punch! It's not crazy, as you will sense later. I also have a great love for the "Tater Chips". I love them best when they are "semi-floppy", and not all the way crispy, but they are still amazing no matter the texture. Dip these bad boys in a sauce of your choosing, but I tend to prefer Ranch :) . Another good choice is the "Kickin Chicken Sandwich". Normally I'm not a sandwich fan, as this is a chicken place, the focus should be on the chicken. Well, there is nothing new with this sandwich, because it's basically composed of the "Texas Toast" with some tenders, with a combo of two sauces (Tongue Torch and Ranch by default). It is customizable with whatever two sauces you want, but the default is good too (think hot wings + ranch). This sandwich is terrible for you, I'm sure, since it's super greasy toast, with chicken and two sauces, but OH MAN it is good. Now, no review would be complete without the downside. There is of course the "downside" that you will become addicted to Zaxby's, and you will end up turning over many a paycheck to these guys, but all deserved for sure. There are some things at Zaxby's that I don't eat, just because. When you order "buffalo fingers", you can choose your sauce to toss them in, these are conventionally served with celery. If I order this online, I have them hold the celery (I don't want it, so you can keep it). I do not eat Zaxby's "bone-in" wings because their chicken tenders are WAY better. I also do not eat the "boneless wings". This is a somewhat newer addition to the Zaxby's menu, but are not as good as the tenders. Do yourself a favor, and stick to the good stuff: Chicken fingerz, buffalo fingerz (hot honey mustard being the best), some Texas Toast, fries, tater chips, mushrooms, or Kickin Chicken Sandwich. My dad loves the slaw so much, he has been known to go through the drive thru JUST for the slaw. I have gone through just for the sauces. read more

Well I can say I've been to Zaxby's, I can also say I won't be going back. I had a Grilled Chicken Sandwich, and at best it was just okay.. The sandwich is pretty dry and the crinkled fries were limp. Next time I will go to Café Zupa which is basically across the street. read more

Being from Georgia and now living in Utah, I am happy to see some great food from home. Zaxby's is one of my favorite places that have finally come to Utah. The great thing is the new Zaxby's are better than the ones at home. I am very impressed with the freshness of the food. We love the cheese curds and the onions rings are great. We have not been disappointed with anything we've had. If you like spicy/favorful or spicy/hot food, with that Southern blend of seasonings, you'll love this place. We eat here often. The restaurants are larger and more spacious. And the staff is well trained. read more

I really wanted to give them 4 stars but there were too many things that just kept bringing the score down. We came in on a sunday evening, early evening, and we were the only ones in the restaurant. We placed our order and proceeded to the drink station for our drinks. My wife wanted lemonade it was "unavailable". Chose a different one "unavailable". Finally after 3 tries she found one. My daughter wanted Sprite and it was available. I wanted Coke Zero, wait for it......"unavailable". Tried 3 other Diet Coke products yup "unavailable. Finally got just plain old Diet Coke. For as slow as it was I thought it took a little longer to get our food than It should've but it wasn't terrible. We got our food and I was very happy with everything except it was all cold. We kept our food and finished our meal and I was happy with my choice as were my table mates. I had the traditional wings with the nuclear sauce so i guess it wasn't too terrible it was cold. Overall I was satisfied with my visit and will definitely consider a return trip. read more

The Zaxby in Midvale is much better. This was just okay. No sauces offered for the chicken fingers, and they were a bit dry. I hate the camouflage promo right now. I admit I almost turned and walked back out. Get rid of the gimmick, please. Several dirty tables, and it wasn't even busy, so someone could have been out there cleaning. read more

Amazing chicken caesar salad or grilled chicken sandwhich. Yum! I also recommend trying a nibbler. This my only go to fast food place. I usually hate fast food. read more