This was our first lunch out in 6-7 weeks. Service was prompt and food was good. We felt safe and confident in the experience. Our server Christian did a very solid job. Thanks! read more

I've worked at this location for 2 months and they just fired me for a "no call no show" when I called and texted the managers multiple times saying I was not feeling well and I went to the doctor and got a doctors note as well. I showed up to work the next day and was informed I was fired. That was also my first day I ever missed a day and I was sick. also all the managers touch y'all's food with there hands before you get the food.u read more

Do not order to go. This location is not able to handle the business. The past three time I have ordered to go from this location they have taken 20 to 30 minutes longer than they stated for the order. When I arrived and text that I am there to pick up the order no one comes out to the car. After noticing customer after customer going inside to check on their order, I do the same. The place is so disorganized and lacks basic customer service and any leadership. Once the crowd cycles through I am able to speak to someone about my order they bring it to me and it is wrong. It takes an additional 30 minutes to get corrected. At no point does a manager come over and apologize or do anything to expedite my order. I love Chili's food but this place has lost my business. 3 strikes and your out! I wish there was a way to give 0 stars. read more

I've gone to this location for years. It's always been poorly managed and unorganized. And it seems as no one cares. The servers plead with you to give a good rating because their hours depend on it. And that gives a false rating. No more. read more

It's so unfortunate that this is the closest chili's to me. We've tried multiple times to give this location another chance... what a waste of time and money. We placed an online order (chili's has a great system for this) and never received a notification that our order was ready. A server came out to our car and asked if we were picking up. He told us we were supposed to check in but nowhere did we get an option to check in. The server was friendly and quickly got our order. Then the real issues start... One drink was missing so my wife went to retrieve it. We got to our destination and found that we were given only ONE SPOON for the THREE ORDERS. My wife ordered only sides for herself... her $1.99 Steamed Broccoli had 2 pieces of Broccoli Her $1.99 black beans were in a small cup only filled half way - mine was slightly better. Her $1.99 rice was also filled only halfway in a small cup. - mine was the same for my order. Considering this was a to go order, I do not have time to go complain to a manager every time I place an order here. Someone with some authority should really take a closer look at this horribly run business. read more

to go orders always wrong or missing items every time. Love chili's just not this location.

We have gotten to the restaurant about 10:15 on a Tuesday night. We were trying to set at the bar a very rude guy full of tattoos told us that "Are have been close " well I just come in.. not that I have been there all night too know that. Them they have sent us to the restaurant are. Another rude guys with a big beard was trying to get our drinks very rude.. until I have asked him if he was in a bad mood?? He has responded that he not supposed to be there . So , That is not my fault.... you are getting pay to do your job.. finally a very nice waitress come in our rescue. Let just mention that we were celebrating my sister wedding anniversary and the first time that my nephew come to visit me.. read more

Returned today after getting our previous problem worked out with new General Manager Matt. Totally different atmosphere!! Our server Melissa was excellent along with her teammate. The food was hot and tasty. It's obvious that big changes have been made to this location since September. They go from 0 stars to a 5 star experience for us Matt addressed the original problem in a timely fashion even reaching out by phone to speak directly to me. The assistant manager who came to the table today was very pleasant as well and knows her job well. Great customer interaction and service also. Overall night and day experience from September. read more

i made an online order for this location. so disappointing.... i go in and my order is prompt and ready. hooray for that. they tell me they have no big to-go cups and was just going to give me one little tiny one - ummm, i paid almost $4 for a 32oz. that's not what's going to happen here. so i got a second mini cup. i paid for an avocado ranch sauce and it wasn't until i noticed there was no sauce in the bag did the woman tell me they ran out. sooo, you were just going to take my money and not inform me or provide me with an alternative option? i ended up getting regular ranch. i paid an extra dollar for asparagus and tomatoes - i get home - no tomatoes. i ordered beans as a side - no beans. please.... help them ! read more

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I ordered bone-in buffalo wings. When I ate my third wing it was pink, chewy, bloody, and raw. I'm throwing up and in a lot of pain. My family and I won't be eating at this Chili's or any Chili's ever again. 0/5 stars if that was an option. read more

The smoke smell hits you right when you get in! Since I value my lungs, I passed up the opportunity to get a whiff of second hand smoke residuals. Not my forte! read more

Today I was reminded why I NEVER eat at Chili's anymore! The service slow and unattentive. The burger had absolutely no flavor the only thing that stood out was the amount of grease on the bun! Even the red onions were tasteless. I ordered the old timer burger and fries and my fries came out when I was 2/3 of the way finished with my burger. I do not recommend this location at all nor any other location ! read more

We've been going here for a very long time, but in the past couple of years they have been going down hill. The last 3 times, our food came out at least 45 minutes after ordering, it was cold, and they never acknowledged it. We've complained about it but nothing seems to change. read more

It's Chili's. The food was good. I ordered the new mex bowl. It was filled with rice, corn, black beans, chicken, lettuce, cheese, sour cream, tortilla strips, avocado slices (2). The portion size was just right. My mom was with me and ordered the black bean burger. She said it was good and didn't leave you feeling extra full. We waited a LONG time just to be sat. 2 ladies were before Us also said they had been waiting a long time as well. Service was ok. The waitress was very nice. Lots of tables were dirty. I'd probably return only for convince or a craving. They have smoking in the bar area which is right by the entrance. read more

if i could leave 0 stars, i would. this location has never failed to disappoint. we have had numerous bad experiences at this location. rude workers, our food is always cold or forgotten about, and sides missing. i will gladly be taking my business elsewhere. read more

Chili's - Margarita Grilled Chicken - American Near Me - Atascocita, Texas

I give him - 5 stars got the balsamic garlic tomatoes smallest little tiny thing ever and very inconsistent food this place sucks don't go here read more

Chili's - This is what the f and call a side of garlic tomatoes this place sucks don't go here - American Near Me - Atascocita, Texas

Update: I brought my food back that night... they said they couldn't give me a refund because was online sale... that's fine I gave them my information and the manager said I would get a call with 24 hrs and get a full refund!!! It's been over that and I can't get a hold of any manager at the actual store they put you on hold for over 10mins.... all I want is my full refund of $56.00 this is ridiculous I will be call the number given above by chili's but either way want my refund I didn't even get food out of this or a service........... read more

Went to chili's today food was good asked for a tea to go got home finished my tea opened it to poor remaining tea away and seen a roach in my cup this is so nasty and to think I just drank all off the tea I just gagged I would never return to this place. read more

Chili's - American Near Me - Atascocita, Texas

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My friends and I had such a great experience at the Chilis on 1960. Our server Devin was so sweet. My friend wasn't able to afford a meal and was planning on just not eating and Devin paid for her meal, without hesitation, and even gave us a free lava cake. I was on the verge of tears. The food was really good but that really just made the experience so incredible. read more

Food was excellent. We got boneless buffalo wings as an appetizer, and I got the cajun chicken pasta. The problem we had at this chilis was the service. Took the lady forever to give us refills when we asked her and she completely forgot to give us silverware. When she finally got around to it she almost gave us dirty utensils, too. Easily would have been four or five stars if the waitress hadn't sucked. Tl;dr Food was very good, service not so much. read more

This place has the absolute worst management that I have ever experienced. Do not bother doing the call ahead seating. You will show up to be informed that you were never added to the list and now there is a 45 minute wait. Also, they are always extremely understaffed and it takes forever to get your food out. On a positive note they have good drinks and the food is usually okay. Too bad I will not be returning after 4bad experiences in a row... Not giving them another chance read more

Chili's - My son!! He keeps trying to pay the ticket! - American Near Me - Atascocita, Texas

Typical Chili's, not bad but definitely nothing to write home about. We dropped in for a quick drink and dinner. Sat at the bar because it's always easier and faster (and in this case it was). However be aware that this Chili's is in Humble and therefore smoking is allowed in the bar. I had forgotten that there are places that still have smoking inside (a little behind the times for what is supposed to be a 'family' restaurant. Oh well. As for the food. I tried something different this time and got the 6 oz sirloin. The beef itself was okay, cooked exactly the way that I asked. The problem was that it arrived with a garlic spread on top. The menu mentioned nothing of garlic, just mentioned a butter spread. I scrapped it off and ate the steak, but I think the garlic was an inappropriate topping. It just tasted weird. The mashed potatoes were very bland as well. From now on I'll stick to the chicken pasta which I usually get. read more

Not the best experience at this location tonight. They were super slow and we were at the restaurant 1 hour 45 mins. The new sunrise burger came highly recommended by our server, after waiting a while for our food everything came except this burger. Apparently it was burnt and being remade. New burger comes and egg not cooked as requested (over medium) and completely missing the bacon (a highlight when originally told to order this). Several mins later, as everyone else was almost done eating, bacon was brought out The table across from us sat and received drinks but was not checked on or asked for their order for quite a while (we placed order, appetizer came, and ate all of our chips and salsa before they ordered). Another table remained dirty almost our entire dining experience.....what could the staff be doing on such a slow night??? read more

The waiter was super sweet but we got two dirty dishes and that made me lose my appetite. The food was good and took longer than usual to come out but one of the forks and one of the small plates were dirty. That's just gross. read more

Chili's - Dirty plate and fork - American Near Me - Atascocita, Texas

I moved to the area a few years ago, I first had Chili's a far ways from here (Germany) and it was my favorite restaurant. Now, after the renovation and I guess new management the quality of food, service, and cleanliness dropped... We went here after the renovations finished and we did the 2/$20. He got the steak and asked for medium-rare and it came out rare. It came back a second time and was still rare. Then we went again, gave it a chance and same thing happened. So now, we don't go there anymore we avoid it. read more

This review is for the Chili's by H-E-B in Atascocita. This restaurant is not consistent with their food quality throughout the day and night. Old food is served at night, especially after 11:00 PM, with a closing time of midnight. If old food is going to be served, then the food should be half price! The fries were OLD, the ribs were cold inside, yet hot outside, and the corn on the cob was old. Poor food quality. Shame on you Chili's. Just close early instead of pissing the customers off! I paid my bill in full and have vowed NEVER to return to Chili's again and I hope others follow. Shame on you Chili's! read more

I love restaurants that you can order online and normally other Chili's are good. I ordered 2 meals and chips and queso. They were very prompt bring the order to the car, which is why they get 1 Star. When I got home and opened our order: the chicken was over cooked and looked like it was old and reheated. The bacon burger was way under cooked and I didn't notice til I had about 4 bits. I am pregnant and that can be very dangerous for my baby. They did not put the queso in the bag only the chips. This is not the first time this place has messed up my order but I keep giving it another try. Well this is the last time. read more

This place has its very well deserved stars. The staff is inattentive and it takes a while to get your food. I understand wait times are out of their control, but how does a "15 minute wait" turn into an hour wait? read more

The food here is dependibly good. However they seem to be having problems with the service at this location. Again today, we had to wait over 10 minutes before any waitstaff came by. I had to go back to the hostess and ask if we were going to be waited on. So, the hostess took our drink order, then a waiter appeared a minute later to again take our drink order and explain that our table was at the edge of someone's station and no one was sure who was responsible for us. Then a waitress showed up to actually take our food order. I asked her if anyone else would be joining us. After that things went smoothly. I did overhear the manager apologizing to the table behind us about their food. Not a good thing to hear On several occasions now we have had to wait to be seated while the restaurant was barely one third full. This location is developing some problems that need to be addressed. read more

The Santa Fe Chicken Salad is great and Spicy!!!! And the bartender Henry gives GREAT service! read more

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First time visiting this chili's location. Most likely won't be back. The food was ok, it wasn't hot; it was warm. I use to enjoy Chili's but they they have changed and so have the menu. The best thing about the visit was the waiter Chris, he was nice and attentive. read more

I went to curbside today (3-12-21). Service was excellent and food was ready. However, the food is the worse I have ever had. I got the Bacon Chicken Quesadillas, which I have gotten before. The tortillas weren't cooked - it was like they took them of the package and slapped the filling in between. Even I know that you must toast the tortillas. Filling wasn't any better. I was awarded chips and salsa as a reward. Salsa was terrible and chips were stale. I won't be going back. I should have previous reviews. read more

Ordered on-line for pickup in an hour. Place was a madhouse. Waited 15 minutes past my time and called. Put on hold for 3-4 minutes, then told nobody there to talk to me and hung up on. Waited another 10 minutes. Same hang up deal. Food came out 31 minutes late. Got home and it was cold. You'd think if they were slow serving it would at least be fresh. I'll wait til they re-open. They haven't figured out carry out. read more

The chips and salsa were VERY good. However, I ordered the chicken tacos for my entree and the rice was completely undercooked. It was really disappointing considering I got double rice because I don't care for beans. I let my server know and she offered me something else and also comped my drink for the inconvenience. The tacos weren't the best, but I still ate 2 of the 3. read more

Always a good visit to this chili's. Jess and Lauren always give great service in the bar area. read more

Chili's - Chips and salsa with ranch! - American Near Me - Atascocita, Texas

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Placed order for 2 meals (burger and Caribbean shrimp salad), it took 50 minutes to get order, and it was not busy. When salad came, the shrimp was covered in Cajun spices and very spicy. Asked waitress to remove the salad due to the spices and take off the ticket. She send the manager over to address the issue, and she was extremely rude. We WILL NOT return. read more

My friend and I went to have lunch. It was great and the manger, (didn't get name) was super nice and greeted us with a smile! The food was fresh and warm and service was fast and friendly. When I got on yelp I was surprised to see bad reviews. Must be under new management, cause it was great for us. read more

One of the worst restaurant experiences I've ever had. Walked in and the bathroom was not very clean, 2 sinks out of order and no TP in the stall. We're told the tea was out and the Diet Coke has to be changed so that took some time...Chips and salsa came out and the chips were bottom of the barrel. Then after waiting what felt like forever for our food, a roach is crawling up the wall at the table next to us. We alert the manager and also tell him it's been a while for our food. When he comes back, he tells us we hadn't been waiting an hour, only 42 minutes based on their clock system but that he would take care of getting it out ASAP. Food comes out less than great, and one of our steaks is over cooked. When we send it back, the waiter comes back and argues with us and says it was perfectly medium and wanted to know how exactly we wanted it if that wasn't right. Then we just ask the manager to take the steak off because we didn't want it anymore since the rest of us were done and as he's doing that, the situation escalated into some words exchanged and defensiveness and arguing from the manager...never a genuine apology or taking responsibility. Let's not forget the roach! He comped the table at the end of it all, but that wasn't even the point anymore!! Needless to say we will not be back. read more

Was seated very quickly for a Friday night. However we sat there for 15 minutes waiting to get our drink order. The damn manager even walked by at least 10 times. No one even stopped us as we walked out the door! Unbelievable! read more

I am not really sure how you run out of food at a restaurant. This location of Chili's is the only restaurant this has ever happened to me with main dishes. I don't know if I just have bad luck? Last time we ordered they were out of the Dr Pepper ribs my husband ordered and then also out of the beer ribs we tried to order in their place. This time tonight they were out of pork carnitas for the fajita combo and then the most surprising thing they were out of...Southwest Egg rolls! I mean come guys it's Friday night. It's just odd to not have core menu items going into the weekend and again something that I have never seen at a chain restaurant. read more