Oh God!!! This place is still working. When they will shut down this unsanitary, dirty robbing people place? Every time I think of their food I want to puke. Blah!!! Very sad looking, miserable food that looked at you in way saying: please don't eat me, I don't want to poison you. Please just trash me... read more

1. My wife and I went there for a early dinner Saturday after running errands, we ordered the 6.oz steak with the loaded mashed potato's when the food came out to the table it looked like the cook vomited and had diarrhea in our plates. I ordered my steak rare, it was done. 2. There was a special of free Nachos or a non alcoholic drink, so we ordered the nachos but they were not free 3. The men's bathroom smells and looks like it belongs to a gas station. read more

I ate here as a last minute resort after arriving in Boston at 11 pm with nowhere to go. The service was good and the restaurant followed all the COVID regulations. The food was also very good and came after a 15 minute wait. read more

I had a casual business meeting here and I have to say it was awesome for a Chile's. Good service, good food, and drink specials. The bar area is very nice and accommodating. It was a perfect place to wait for my guest. Once they arrived we were seated immediately and the server was very quick with our drink order. Our food came out quickly and was cooked as requested. The restaurant was clean and everyone was very friendly. I would definitely go to this chile's again. read more

I've never come here and got my order completely done right. Tonight, we came in and sat in the lounge area - servers walk back and forth by us but no one acknowledged us so we asked the host if there was a server in the area. The host grabs someone, we put in our order immediately and waited a little while for our food. My fiancé gets her pasta and it has chicken on it instead of shrimp. They take it back, now it doesn't have the garlic bread. They bring the garlic bread and the noddles are over cooked with under cooked shrimp. If you're in this area and looking for something quick, don't pick Chili's. read more

I walked in and thought I was transported to the "It's a Small World" ride at the Magic Kingdom. Everyone was so friendly!! With warm smiles & hardy greetings, patrons scattered to offer me their premium seats. An off duty bus boy sprang back into service to clear the perfect table. I ordered a draft beer; it was icy cold! I placed my food order and choked on an ice chip in my beer as I awaited its arrival. I looked towards the friendly patrons for a little reassurance only to find them replaced by surly men with neck tattoos. Odd. I became a little unnerved when I noticed the sweet girls sitting at the booth behind me were nursing huge margaritas with tiny Corona iv drips. They cackled soullessly. My food arrived. My veggie burger was stiff and dry. I inspected it more closely and became transfixed by a large white spot. Hypnotic mold? I don't know. The cackles grew louder and I just wanted to go home. My waitress was nowhere to be found. Gone are the days of free chips and salsa that I remember from my youth. The new age of Chili's has arrived and it is bleak my friends. read more

Our meal started off great with the fresh guacamole and chips. Then it went downhill from there. I ordered a margarita with salt on the rim and instead I didn't get salt on the rim and there was something floating in both my and my husbands drinks. Then we must have sat there for an hour and a half and still didn't get our food. Keep in mind I ordered the California grilled chicken flatbread and my husband ordered a burger medium well. When we received our food, I received the margerita flatbread and my husbands burger was cold in the middle so he returned the burger. They blamed the service on the new cooks in the back. This is the worse service me and my husband have received at this location. We have been here several times and the service has been super except this time. Let's hope this doesn't happen to anyone else . Get it together! read more

My boyfriend and I got a gift card to Chili's for Christmas so we decided to go yesterday for dinner and some drinks. We sat in the lounge area and were served my Jennifer. She was THE worst server I have ever had. She was constantly checking up on the tables around us, but never had time for us. We place our drink order. The drinks were good. But then it took her about 15 mins to come back and get our food order and every time I attempted to grab her attention she didn't seem to care. When she finally came back to our table I ended up ordering a 6oz steak with broccoli and mashed potatoes. My boyfriend grabbed a new item called "Classic 6oz Sirloin Steak with grilled avocados and tomatoes." When we got our order his dish was missing a few things...like the avocados and tomatoes. We complained about the dish and she complained with us saying that we didn't ask for that. I work in a restaurant and I know for a fact that you should never fuss with the customer. Try to fix the situation. And she didn't. If you do end up going to this Chili's then you should simply order your food on the machine that stays on the table because the waitress of no help at all. read more

Went to this Chili's with the boys last night (Thursday). While I have never been to this location, the franchise as a whole is as great & American as you get, even though it has like tacos and other Mexican stuff. Biden. The nachos are sick too. I removed one star because there were 4 different birthday celebrations at this location last night, in a span of 2 hours. Seems fishy. I think people were lying, possibly even fraudulent. My buddy said statistically in a room of 23 people, 2 would share the same birthday. I think that's a can of hot crap, which btw is something that is NOT on the menu. The beer is also good. It's a shame to mark it as 4 stars but I have to be honest to myself and to the readers. Great night overall. read more

Went to dinner with my family last night. Food took forever to come, when we finally got the food my order was wrong. Got the hostess to look at it and she took it back to the kitchen to be remade. I was told it was being made on the fly but you could have fooled me. 20 minutes later I finally get my food. At this point I just want t go home as everyone else is done eating already. Rosa was our server and she was very apologetic and it was clearly a kitchen problem so we still took care of her. My biggest issue is that my meal was not taken off the bill and I didn't know until I got home or I would have made a stink right then. also when you have to remake a meal it would be nice if a manager came over and talked to us. I guess I will be calling him today! read more

I order from here probably 2 times a month & it's usually always good.. but on Monday night (nov 4th) will probably be the last take out order I will place. The food was okay minus each meal had stale fries, tasted like they were sitting out for hours before they were packed, couldn't even feed my toddler her chicken tender meal because of how hard the fries were and the chicken tenders were so rubbery you couldn't even chew it. I hate complaining but I decided to call and speak with a manager, it was a male but I didn't catch his name. I told him what was wrong with the food & he gave me an attitude & his response to my complaint was " okay thanks " and hung up. Not even exaggerating!! If it wasn't for his rude response and terrible customer service being a MANAGER, I would order takeout from them again, now I don't know if I even want to dine in ever again! Horrible! read more

They forgot my kids order and me and husband got mines and they was a waste of money and they said they doordash it but I know they won't

Tonight we went to Chili's and it was the worst experience ever. We got to the restaurant, and had to bus our own table. Finally after the waitress came over, she was rude and unresponsive. We finally put in our order, and eventually got our food 50 minutes later. The waitress said that the kitchen was "backed up" but all the tables that came in behind us got served. The next amazing customer service experience was when the waitress was talking to her friends at a table, and when we asked for some refills she told us to "wait a second", spoke with her friends for another 5 minutes, then came to the table and greeted us with "yes,yes,yes!" The final kicker for our night was that we had to wait 30 minutes for our bill, and once we finally were able to pay the waitress pocketed the money and rudely gave us back our cash. Final thoughts:Terrible waitress and depressed staff read more

Went around 6pm w my Mom cuz she was hungry for food and a jalapeño margarita. And I was down to PIG out too. I got the choose 3 and I got the baby back ribs cheddar and jalapeño sausage and honey barbecue chicken crispers. My meal alone was enough for her and I. It was awesome and the presentation was fancy for a chain restaurant. Our server was Jenny. Aka (Jenny from the HOP) and I will say she was awesome when my mom wanted her frozen jalapeño margarita she came back to tell my mom the blender would make it too spicy she asked if we wanted our apps and food at same time which we didn't and asked how our food was but not annoyingly for real she did her job good and it was busy up in there. Good was good took 1/2 home I was stuffed but over all a good ol' time read more

Chili's - Choose 3 baby back ribs honey barbecue chicken crispers, jalapeño cheddar sausage, frenchfries , awesome corn on the cob - American Near Me - Chelsea, Massachusetts

Last month I decided I was not going to come back to this Chilis. But, I have a daughter who has a fit if we don't come every couple weeks (it was our mother daughter dinner place). Stopped in yesterday afternoon and was served by Laura. She was amazing! Attentive, sweet, and quick. We wanted our alone time so she wasn't in our bubble too much. Thanks to her, I have hope in this Chilis again. Thank you Laura! read more

I am writing this review on behalf of my mother Karen. she ordered the Barbecue Combination with Ribs, Brisket, and other objects that you referred to as "Food" I'm not here to slanders chili's I'm just here to better the company as a whole. my mother asked to speak to a manager after our server's tone was far from desired. when the server spit in the face of my mother with a negative affirmation ... that is when the simp gloves came off. this review should be axiomatic but let me simplify it for the "manager" at chili's; we will never come there again read more

If you happen to find yourself in Chelsea surrounded by gas tanks and potholes, I'm sorry. Let's face it; you're not going to find a ton of culinary options around here. I generally avoid chain restaurants at all costs. However, the bar area is is open and pleasant with 4 or 5 TV's, and $1.99 domestic drafts are the best deal in the area. Skip the mediocre entrees (unless chain food is your thing; the pizza next door at the Brown Jug is better), grab some complimentary chips and salsa, hang out and watch a Sox game. read more

I am not a big of chain restaurants but Chili's is one of the few exceptions. I have been lucky enough to experience the same quality of food and service around the country and its good enough that i keep going back. Its never too crowded and its a good quick eat on a rainy night. You can never go wrong with the ribs. At this particular location, the servers and staff in general were very friendly and accommodating. and the location allows for some window shopping to spend time if there is ever a wait. Very convenient if traveling on route 16 or route 1, and if you leave close enough and dont want to go all the way into the city. read more

Today A friend and I went to chili's and It was amazing. We got the 22 dollar meal deal it's an appetizer and a two full meals for only 22 dollars. Its available all day, it was an awesome deal, and the food came out super fast. Our waitress was extremely kind, I do not remember her name but she was medium height, blonde and had lots of tattoos on her arms. read more

The food was ready quickly and smells great, but check out the size of this "large" guacamole for $3! read more

Chili's - LARGE guacamole for $3...sheesh! - American Near Me - Chelsea, Massachusetts

It's a Chilis. In Chelsea. If that isn't telling enough I guess you can read on. I pretty much just get the healthy meal options here. Mango chicken and tilapia. Things like that. Usually the dishes are decent sized and somewhat healthy but they are definitely just barely a step above TV dinners. Flavor is lacking and what they do to add flavor is just dump some salsa on top of the fish / chicken. These are afterthought dishes that work if you just need cheap food. Drinks are ok - stick with beers to be slightly safer. For some reason I really like their chips. Go for the fire roasted corn guac dip. Pretty decent. All things considered - we average out around the middle 2.5-3. They are open late so I'll bump to hard 3. read more

Chili's is by far my FAVORITE chain restaurant!! They have the best burgers hands down that I've EVER tasted! Came to this location today, just me and my husband and sat at the bar and watched playoff football. It was amazing!!! Not too crowded! The bartender , LISA was awesome! She seemed to know everyone by name as they came in!!! We got the southwest egg rolls which are always amazing and the beef nachos which I love because each extra thick chip is completely covered with all of the delicious toppings!!! My husband got the south western burger! I swear to you it was absolutely delicious!!! All of the flavors come together so perfectly, the meat was cooked to perfection ( medium rare) their fries are also great! Gotta give Chili's a big A+ but this location an A+++++++++ read more

Went for $2.29 drafts stayed for TRIVIA. Had a blast doing it. Heard the host say they have it every Monday night at 7pm, I'll be back to play 100% you should too. As for the food. It's chain food...so obviously you won't be BLOWN away by it. But it's always very good (not great) and consistent. Love tortilla chips but hate the salsa. Then again, I am a salsa snob haha read more

Man I've had quite the experience with this Chilies. And I'm more than glad to share an unforgettable moment for me on Yelp. I once went here for lunch with five other people. The last thing we had to worry about was getting a table. The place was deserted. Only about three other tables were being used. We should be having a fairly quick lunch; that's what I assumed. Once we made our ordered, we all got what we ordered and the food was fantastic as usual. Our wait time was a disastrous 45 minutes! There was no effort from the waitress staff whatsoever. Keep in mind that our waitress didn't even check back from us at all after we ordered. We got no drink refill, and no notification on our food progress. This might be the worst service from a restaurant I've ever experienced. I wouldn't take my risks eating here. read more

They always make great drinks. The appetizer's are good but the chips and salsa to salty! Nice laid back sports bar atmosphere. read more

Chili's - American Near Me - Chelsea, Massachusetts

I've only had great service and good food at this Chili's location. I don't think I have anything to complain about!

I am the hugest fan of chilis but after this meal I am so disappointed. Call them up and asked for classic nachos with extra cheese and extra meat.. after being on hold for 3 minutes because girl over the phone had to ask the chef .. we got ten chips with burnt cheese.. so upset I didnt take a picture.. wanted to go back and ask them to make them fresh but my boyfriend just got done with work and didnt want to wait.. please chilis step your game up .. read more

HORRIBLE SERVICE!!! The waitress seemed to be new to the job, and was kind of runnig like she had 7 heads. Took her 30 minutes to get our drink orders, and she actually yelled at us because she thought we were "talking too loud" for her. She messed up 2 of my friends drinks. My drink was horrible. She clearly showed she did not want to serve our table what so ever. Other waiters came to our table very rude to ask us to quiet down (we were 5 women enjoying a night out). We transfered to a boost at the bar thinking that would bring some peace to our night and we would be able to talk, laugh and have fun, but we were sooo wrong. They kept being rude to us, the waitress kept running like crazy, never coming to our table to serve us nicely as any other waitress would do in any other restaurant. One other waitress actually wanted us to PAY OUR BILL BEFORE WE EVEN RECEIVED OUR FOOD!!!!! Not even the very well made food took the sour taste this bad service left on our mouths. No, me and my friends will never ever go back there. We usually go out at least 2 times a month, we've being to TGIFriday's, Texas road house, Margaritas and so many others, and never have being treated like this! read more

Chili's - The little note we left for them. (I know is misspelled, but the waitress didn't speak much english either!!! ) - American Near Me - Chelsea, Massachusetts

We've always found thus Chilis to be a good "go to" spot to take the family out for dinner. It's relatively close and it's simple. What else would you expect from national chains like this. I find the chips to be overly salty at times and occasionally the waitstaff being in attentive and borderline surly. Taylor is one of the better ones. Whenever we go our older daughter asks if we are going to see her. read more

I have been to this Chili's , no joke, at least once a week for the past 7 months. We have come to know one of the waiters quite well and will request him by name most nights. Cody is always happy, genuinely happy to see us, and is one of the most attentive and courteous servers I have ever had. Whenever we have another server, however, they have all been really sociable and on their A-game. I feel like management has really put an emphasis on customer service and quality, and it defiantly shows. I have been to multiple other locations and every time I'm so disappointed by the service, cleanliness of the restaurant/bathrooms, and the food itself. I have literally never had any reason to complain about food temperature, timing, taste, or price at the Chelsea location. There are, yes, some items on the menu that I'm not a huge fan of, but there are lots of options that are outstanding. The sour cream chicken enchiladas are the best , and the endless chips and salsa are, in my opinion, the best deal and tasting chips and salsa around. My husband and I will order a 24 oz miller light, chips and salsa, and entrees, and can walk out for about $35. It's a delicious steal. read more

Me and my friend been to chilli's twice at 10:30 pm, we know the restaurant hours are closing at 11:00 pm as it's posted online, first time they told us they were closing in a few minutes and that we have to be ready to order. Second time doors were already closed at 10:30pm Please update your time hours online. read more

I stop in once a month for a margarita and take away southwestern egg rolls. Somehow the bartender remembers me and my order! Service is super friendly and fast! read more

I'm a fan of a good burger. I had the Old timer cheeseburger. It was pretty great. Alcoholic strawberry lemonade was yummy and our server was great. read more

I was severely disappointed with this location, as someone who normally loves going to chilis this place was out of wack. The staff was the most disorganized mess I have ever witnessed, employees were all over the place it took a few minutes just to seat because he decided to sit on his phone, our waiter was practicing to audition for a role as Houdini because it seemed like anytime we needed him he was no where to be seen. The food was okay. I would just say this establishment needs some type of leadership or control over the staff. read more

I've loved Chili's since I was a kid & with the majority shutting down recently I felt like my childhood was being destroyed! This location brought back so many memories and was an overall amazing experience! New menus, food comes with more meat, my only suggestion is a few more tortillas with the fajitas! Our server (a blonde girl) was so sweet & helpful, checking on us multiple times, making sure we had everything we needed, and always had a smile! Only dilemma that really stood out to us was the host who ignored us for ten minutes and was really rude to us and a few other guests. But our server really worked to put the smiles back on our faces! Thank you Chili's in Chelsea, we loved it! read more

As a general rule, I really like Chili's. Cheap beers ($1.99 Stella), nice bar, yummy food. For the most part I reall can't say anything bad about this place. The only reason I'm not giving this location 5 stars is because of their trivia nite. The game is very unorganized and it quickly turns into just a shout contest with prizes consisting of things the host just seems to have found lying around his house. He starts by asking the audience to throw out topic suggestions for his questions. He makes up questions right on the spot and God forbid you suggest a topic he doesn't like because he becomes very agressive, rude and confrontational when you don't know an answer to his question. Oh and if he wasn't asking one of his poorly prepared questions then he is plugging some trivia book he wrote in the 80s. 5 Stars to Chili's. 1 Star to Mr. Trivia Jerk. I love trivia nites and frequently go to other bars in and around the boston area to play, and after my experience with Chili's choice for their trivia nite, I will NEVER go back there to play. read more

My boss and I ordered to go salads and were super pumped to have it with crispy cheddar balls! When we got back to work (less than a 5 min drive) the salad was completely mushy and soggy! The cheddar balls were SO SALT you could barely eat them. Very disappointed... read more

Tasty salads and good french fries but please don't warm up coffee in the microwave ;))

This is one of my go to places to get a quick good meal. My son who's 7 loves it. From the chips n salsa to A wide choice of kids meals and he especially loves to play the tabletop games. So he gets something more than a fast food burger or nuggets and I get to have fajitas or something lite like their Mex bowls. Join their rewards program. Tonight I got 1/2 off Fajitas YUM read more

The discounted Sam Adams promotion is over but it is still is a great place to eat. The staff is friendly, polite and super attentive. Allan, an evening bartender, works two weeknights and at least one weekend night is a sports encyclopedia. He engages with everyone but is never intrusive. Chains are typically lame, in my opinion, but the staff and management have turned this franchise into a neighborhood bar. Go hang out and give it a try. read more