To go service sucks. My order was ready 20 min early so it was cold. I thought I had. Pained my reward of chips and salsa and they said they couldn't give it to me. REALLY?!?! I can go the bat and get endless Next time I will not tip. read more

The service was fantastic with Talia. Everything came quickly and efficiently, well made and as expected. The food was hot and the refills on time. The restaurant was clean and perfect for Halloween. The 3 for me is a great deal, and the potato soup is a great starter. You can now get a bigger soup for only $1 and add on a dessert at a discount. read more

Hubby and I were out for a ride initially for breakfast. Since it is around bike week, close to home eateries were packed with bikers. We we hit the ride on a food adventure. Ended up at the Chili's in Deland. We didn't have to wait before being seated, the staff were friendly and cordial. The menu was really colorful and illustrated so many tasty options. Our server, Shelley, was very nice, attentive, and helpful with taking our orders. The food came out in under 15 minutes, which gave enough time for photos and reminiscing about the automobiles we've own. Everything was so tasty and fresh. So glad we stopped in! It has a casual atmosphere, not loud, and of course has a sports bar atmosphere. If you're ever in the area, give a shout out to Shelley! read more

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There was about 15 minute wait. No big deal busier than I've ever seen them. Once we sat down the waitress kept walking past us. Give me just a moment. I'll be with you in just a moment. 10 minutes later she finally stopped at our table to ask for our drink order, by this time we were ready to order. We received our drinks and chips with salsa and waited about 20 minutes. Maybe 25 minutes for our food. I ordered salmon w/ broccoli & rice, the salmon was good, The rice was extremely salty and the broccoli wasn't even cooked. Spoke to the manager. She said the rice always comes like that they don't make it and had no idea why the broccoli was raw. She did discount my meal a little bit which I appreciated but the service and the food very disappointing. It was shocking. My wife's steak was cooked perfect. When is DeLand going to get a good restaurant instead of all the oil change places and storage units. Don't see myself going back there anytime soon at all read more

This appears to be a newer Chili's. We decided to eat at a high top table in the bar. I'm a big fan of Chili's and found this location to be very typical. There were no menus on our table, but no problem, I took 2 from a nearby vacant table. The server was 4-5 minutes until stoping by, but after the initial delay, she was on-point keeping drinks refilled snd checking in with us. I had the quesadilla explosion salad and it was even better than I remembered. We didn't have the little table device, but she brought it when she dropped off the check and we paid via the device and was on our way. The bathroom was clean and the music was great. read more

Chili's - Quesadilla Explosion Salad - American Near Me - Deland, Florida

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Clean and no waiting... Had the Just Bacon Burger Quite tasty Bun held up (didn't get soggy) Waitress was very on point ...would have loved to hear more about the get 3 for $10.99 (maybe it wasn't a thing on the weekend d but the the shame falls to Yelp for advertising it) read more

Chili's - Full Bar - American Near Me - Deland, Florida

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Food was delicious. Service is great and the restaurant is very clean. The staff is awesome read more

Chili's - Hamburger - American Near Me - Deland, Florida

They have been consistently cutting back on their drink specials for months. Used to be two for ones on most drinks. Now happy hour is only 3 to 6 PM during the week. No weekend happy hours. Seems like they're going out of their way to drive away business. read more

This was my 1st visit to a Chili's in a while. I certainly won't wait so long for my next visit. The overall appearance of the restaurant was spotless. The service was excellent even on a busy Saturday night. And the food was wonderful. They have a special called 3 For Me: it includes your drink, a starter and an entree. For my starter I opted for the loaded baked potato soup (excellent choice). I highly recommend visiting. There's probably something on the menu that would appeal to almost everyone. read more

Chili's - Chicken quesadillas...very tasty. - American Near Me - Deland, Florida

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Its a sad day that today 5/16/2024 I was not allowed to sit at a table near the door because the server was overwhelmed. I am handicap and was denied service even though most of the seats and booths were empty. - My Mom read more

We used to enjoy Chili's they had quite a few good choices of lighter dishes, they also had 241 happy hour every day. We went tonight, less than impressed, won't be back, I got a 6oz sirloin with loaded mashed potatoes, the loaded mashed had a few hard bits of bacon and a couple pieces of green onion. No cheese, dry. My husband got 2 meat bbq and the bill was over $70! I can eat a lot better for the same and some places a little less. Last visit for us. Sad. read more

Amazing every time !!|I love the people here, never one had a bad experience. Happy hour is the bomb

The server was awesome and the meal arrived quickly and hot. The problem was that the hostess refused to sit customers at vacant tables, so consequently there was a 20 min. + wait to be seated. If this is Chili's policy they might want to rethink it. If we could have sat down when we arrived it would have allowed is more time to have drinks, socialize, and throughly read the menu. Their reasoning for the delay in seating was that the kitchen was backed up. I won't be going back, there are a lot of restaurants in town that have a better understanding of customer service. read more

We Moved to Deland, in 2022, when we started coming to this restaurant and to be honest we loved it. The staff are always friendly, respectful and helpful. Specially, John, there is not a single time we come and he made our family dinner pleasurable. He goes above and beyond to make everything better, delicious and comfortable. He is a great team player and deserves a lot of credit, praise and respect The atmosphere is always pleasant. The food is always fresh, hot and delicious, even when we go late at night. La familia Diaz read more

Decided to come here for a quick dinner before meeting some friends about an hour away so we didn't have much time to begin with but I really wanted Chilis... we walked in and noticed there was no one at the bar and a man came over to us, flustered, and said someone would be over to help us shortly. Fine. We looked around, there was open tables and spots in the parking lot were open so there shouldn't have been an issue. A younger kid walked over, also flustered and stated that he was wasn't sure what was going on so he'd be right back. My fiance and I looked at each other and that's when we could tell it was not gonna be a good experience. That same kid comes back and says that it'll be a 10-15 minute wait because the "kitchen is backed up"???? I'm a little confused because there's tons of open tables, open seats at the bar, and no one waiting. What if it was dinner rush??? What if I just walked in and sat at the open seats at the bar????Not to mention that there was no one besides us waiting for a seat. So we gave our name but ultimately decided that our food was probably gonna be shit based upon the 10 minutes we just waisted. Big yikes. read more

The service was good but the food was nasty! Never will go again. Steak was over cooked and dry the shrimp still had poop in them and the mashed potatoes were dry even with the loadedness it had asparagus was steamed with no thought of seasoning at all surf and turf I've ever had in my life. I will never be going to Chili's again especially this one nor will I recommend it. read more

I went to Chili's, my friend and I used to there at least weekly, usually on a Saturday, early evening, when they used to be very busy...the last two times that I went in there, the service wasn't great, we stood by the door, with half of the restaurant being empty, for a few minutes...then we asked for a booth, and when the lady took us to the booth, the table was still all dirty, she didn't see it supposedly, until I asked for some napkins, so I could wipe it down myself, with my own hand sanitizer, just to be safe! We ordered our drinks...then our food, which came sub-par and room temperature, we all had burgers...I ordered avocado slices on the side, which never came! We got our food, just before another table, that had come in after we ordered...burgers and a chicken patty sandwich, don't take too long to cook! The waitress was spread thin, and it was on a Tuesday night...I could have gotten a better burger at Hardee's! I was shocked! Also, their menu has been shrunk down quite a bit! I used to enjoy their salads, more than a chicken patty or burger, but they didn't have the same types of salads...nothing really looked "exclusive" to Chilis, any more! Not even the drinks from the bar! I think they need to do some work here, I don't know if it is just me, but COVID has changed so many things! Thanks...try it, see what you think! I might go back again, just to see if it was a bad day, but never a regular again! read more

First time ordering from this restaurant. It was disappointing. I used the app from the parking lot and I chose to go inside and pick up. I waited until the food should have been ready and walked inside. I received no help at all. The greeter told me you pick up food over there and pointed to the left. I went to the left and no food. I was then told by another waitress that I can't pick up inside it has to be curbside only. No other restaurants I've ordered have any problem picking up if the app allows inside pickup. I went outside and had to wait another 20 minutes for everyone else to get their orders. The girl working outside was going to take my order until I told her I was picking up. I also let her know they wouldn't let me pick it up inside. She said that is wrong and I could pick up inside. She then went and got my food for me. I live right around the block and of course because I had to wait an extra 20 minutes my food was cold. It also didn't taste that great. I also left them a tip on the app. I kind of want my money back. First and last time eating at this restaurant. No one cares here. read more

Tex-Mex en un sit down restaurante de comida rápida. It tough to get excited about Chili's. This location is always busy at lunch I think it's more about the convenience than about the food. I don't come here often but I do come here because the service is always good and it's fast. The restaurant always seems clean and the food is predictable and the lunch specials are reasonable. Don't expect outstanding but this chain has a niche that works and I've never had a bad experience so I'm sure I will return when the need arises. Plenty of parking and easy access in and out. read more

Chili's - Chilli's Chili - American Near Me - Deland, Florida

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Wish I could give it zero stars. We were greeted with a "how many?" And when we told her (blonde hair, short, thick lady) she rolled her eyes and said "I don't know if we can help you. Let me ask my kitchen". Wth. Rude and didn't care. Told us we would have to wait and see. We left the crap hole. Save your money. read more

This is a well run restaurant that meets or exceeds the expectations for this chain. The food is good.

The food was excellent the wait time didn't take us very long at all we sat at the bar and it was very pleasurable the help were really good people good service and of course Chili's being what it is it has good Ambiance anyway and obviously it's very popular it's very packed with people but they didn't stop and they got us on the table like in less than 15-20 minutes. I highly recommend Chili's in Orange City. read more

I don't know if the changed the recipe or if it was just a bad day but the quesso skillet was watery and lacked both meat and cheese. Items I feel are key to the skillet quesso. read more

Chili's - This is supposed to be skillet quesso. I have loved it in the past but today there was a lack of cheese and meat. It was like a gravy. - American Near Me - Deland, Florida

The only reason I left 1 star was just to write this review. My husband and I went on Friday 8/23/24 for my birthday. First, we stood there for about 5 minutes only to be told we could sit anywhere in the bar section which I did not want but had to. The place was empty, and while we were going to our table, one of the staff was cleaning the floors right next to our table, and loudly dropping the chairs where we could barely hear ourselves speak or hear the waitress who was taking our order. The waitress spoke to us like we were 2 years old, we were seniors but not deaf or dumb. We ordered an appetizer which came to us cold, and not 5 minutes later, she brought out our burger platters barely giving us a chance to relax. Then, my burger after 2 bites tasted like a burnt piece of garbage, which I just left there. Not once did that waitress come over to ask if we wanted refills on our sodas, and never even asked us how everything was. The manager should insist on their help to wear clean sneakers and clean clothes, and maybe pretend to give a hoot about their customers. We had been there last year and it was pretty good, what a disappointment, and I might add that even though I took 2 bites of that awful burger, I was sick to my stomach the entire rest of the evening. We will never go there again, and I do not recommend this place to anyone who wants to enjoy their meal and atmosphere. read more

Haven't been to Chili's in a very long time. An acquaintance of ours suggested to try their burgers. We did and were very pleasantly surprised! Delicious juicy burgers. I can't wait to go back! read more

Ate here several times food is good have some good servers, but after being stuck two days without power due to hurricane. Got out to find food. Someone scribbled a tiny sign that can't be read from more than a foot away. Wasted time having to get out of car to read it. read more

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I love chilis but this particular location is hit or miss. Its better to go during lunch than dinner. The queso dip was cold and the chips overly salty. Our waitress was horrible and did not pay attention to our order. I got the wrong order and was overcharged. When I brought this to her attention she just argued about it and nothing was fixed. If you go here be lucky enough to NOT get kaitlyn as your waitress , she sucks. read more

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Every other time I've been here has been great. Service, food and atmosphere has always been good. Tonight was the worst service I've ever had at any restaurant ever. Our server came by our table after about 5 minutes. He quickly told us he'd be right with us an apologized for the wait, no worries at all. He never spoke to us again. After about ten more minutes and him walking past us 6 times, we asked another server if we could get some water since we haven't been helped. She stared at us for a few seconds then proceeded to turn away and literally walk away without a word. We sat there confused for about 5 more minutes. Once our original "server" walked by us again we decided to leave. I've had servers dump my drink in my lap on accident and even that was a better experience than the service I received tonight. read more

Really pissed off about my order! I love chili's, but I ordered to go curbside followed all instructions and texted "here" when I showed up. I showed up 3 minutes before schedule, no worries. I waited for 10 minutes watching other people coming and going getting their food. So I call and, the girl says they'll get with me when they can. I continue to watch people come and go, about 7 minutes later a girl comes out and asks me if I've been checked in, I say yes and tell her I've texted and called. SHE GOES RIGHT INSIDE AND GRABS MY FOOD AND BRINGS IT TO ME!!! My freaking food had just been SITTING THERE while I was waiting... for 20 freakingggg minutes! It was COLD, of course... nothing worse then paying good money for a cold ass dinner. Damn chili's... get it together. read more

I don't usually post reviews. Especially bad reviews. But our experience was absolutely terrible. Food took 45 minutes to get to the table. Shrimp tacos were cold with cold beans. Shrimp look like they were old. Fajita steak was chewy and vegetables undercooked. Manager did a table visit and was unfriendly and unprofessional. Coming from a Restaurant family very disappointed in the customer service and the quality of food. Will never ever go to the Chili's again read more

Chili's - American Near Me - Deland, Florida

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We took my wife's parents here for an early Saturday lunch. We had to sit in the bar area because there was no table service available, which was fine. But when the waitress came out to our table, she was very dirty. She looked like she had been working in the kitchen all day. I should have thrown up the red flag then, but i didn't and now both my wife and her mother, who both ordered the same thing, have come down with food poisoning. We were the first people to be seated that day, i can just imagine how many others caught it as well. I doubt we will ever go back. I know my wife and her Mom wont. read more

Disappointed!! I did an online order to pick up curbside, sat in the parking lot almost 30 minutes after the pick up time I was given. After arriving an employee leaving came to my vehicle and said "they are bagging up your order now" It was 25 minutes later I had to go in to get my food! The order was correct, and the food was delicious but it was aggravating to sit and wait, all y'all had to do was give me the correct pick up time!! read more

The store is ran down. They have good food if you get take out. We sat at the bar and ordered a bunch of appetizers for dinner and a margarita. They were on a half hour wait and I seen over 10 tables open. They have little to no staff. The air conditioning was broke and hot inside. read more

My husband and I decided to go out to dinner last night and figured Chilis would be a nice change of pace. It was fairly crowded and although there were a number of employees on the floor, only one hostess was cleaning / clearing off tables for new incoming guests. I've worked as a server before and I know the frustration of being the only one left to do the grunt work, so having to wait for our table to be cleaned off was no big deal. Drink orders were taken and brought out and everything seemed to be going smoothly... Then we ordered our dinner. I got the steak fajitas ('jacked up') and my husband got the cajun chicken pasta. We got the queso appetizer to share. The appetizer was fine, but it took almost 45 minutes to get our meals and the only thing that made mine edible was the 'jacked up' stuff (queso blanco and pico sauce). The steak strips were stringy and tasted charred. Not charred like the edge of flavor that good BBQ has, but charred as in "Did someone burn my steak and drop it in grill ashes and not brush it off before serving it to me?". It's a shame, really, because I have enjoyed Chilis in the past. It seems like they've put a lot of effort into revamping their look and upping their menu prices but they forgot to upgrade (or at least maintain) their service while they were at it. Even though it is local, I won't be going back. read more

Unfortunately this chilis used to be good but since 2020 its been down right ridiculously terrible! It's become one of the dirties restaurants around everytime we go in there is trash in the parking lot and trash on the flores. Our tables look like they have never been cleaned or wiped and a bunch of times i have had to ask for new silverware! The service of the waitresses and managers is the worst in any chilis i have gone too and i have eaten at like 10 different ones. No greeting, no smiles, really look like they hate their jobs, just the most downtrouting looking people i have ever seen. Its to the point that even though it is in our home town we go a town over to go to a different Chilis....it's just embarrassing! The food has of coarse gone way but but now if you want salad dressings or a side of sauce to eat with something or dip something in it will cost you $1-6! the portion size has shrunk, and some of the prices have just become outrageous. Over all even the lighting in the restaurant is terrible as if they cant afford to put in new light bulbs in the lights. Also maybe even have ac that works...this is FL.....you need ac to not be broken every other visit. Basically go to any other chilis but this one or any other place if you can help it! Wish i could give them no stars! read more

We just came here and sat at a bar booth. The female blonde bartender watched us walk in and made eye contact with us. We sat at the table well over five minutes while the bartender was chatting with an older gentleman at the bar. Then she turned back, made eye contact again, and KEPT TALKING. She finally slowly started walking from behind the bar...and went to the kitchen! So we went to the host and said we'd like a table since no one was helping us at the bar booth. He sat us in the restaurant where we proceeded to wait another 4 minutes before we decided to just leave. We passed him on the way out and he seemed like he couldn't care less that we were leaving or upset. I guess this is what happens when you are pretty much guaranteed customers--service goes out the door. This never would have happened at the Palatka location! We will not be back ever again to this location. read more

Seruously, guys, don't go... This is the worst Chili's I've ever been to... WOW! The service was horrendous. The server spilled a whole cup of ranch sauce on the table and wouldn't help clean it up, just asked if we wanted more napkins. Then took her sweet time getting them, as I was trying to keep it from running onto the floor AND MYSELF! THEN seemed offended when I asked her take the mound of ranch napkins. ALL of our food came out cold. The qeuso had clearly been sitting a long time because not only was is cold, but had already developed a skin on top when it was placed on the table. One of us ordered coffee and we were told they were out of coffee, but it was still charged on our bill (which we did have them remove). Everything was just gross, including the bathroom. .....just no.... read more

This place is awful. Nobody is going to support them, if they keep making food for takeout like this!! We arrived at the designated time, and received cold, poorly made food. In this environment people don't want to spend money,and be treated like this!! Shame on you Chili's. read more

The atmosphere is good for family, friends and also a late night hangout at the bar. All of the food was amazing except the Cajun chicken pasta. The Cajun chicken pasta was a little dry not much sauce. Also for those that are scared to try it for fear that it will be spicy, it is not spicy. The staff was wonderful and very attentive but not overly attentive. It was a bit Busy but we got right in. One thing I liked seeing was the manager walking around on the floor talking to customers and helping the staff. read more

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This Chili's has the worst possible service. I have been here for two hours waiting on a cookie, but I still haven't gotten on top of that. They gave me sink water, thinking that was ok I don't recommend this to anyone who is a fan of Chilis's; I'll save you some money read more