WOW! Definitely the best restaurant in Gainesville. Most Chili's like to say they offer a friendly environment, but this Chili's is the real deal. The servers are always friendly and it's a judgement free zone. I've been to other Chili's where they make you feel awkward for ordering a 2 for $20 at a table for one , but here it's a run of the mill order. The age limit on ordering pepper pals meal is also not enforced, so if you're not hungry enough for two Crispers meals, you can get a single kids meal to top you off. I'm giving 5 stars for the original Chicken Crispers meal only. DO NOT ORDER THE COUNTRY FRIED CHICKEN CRISPERS! read more

I love this chiles location. But I am a regular patron at the bar or the bar area. The bartenders always provide great service and recommendations, hence that's why they are bartenders! Their margs are always fabulous. And the servers that work in the bar lobby are always excellent. I think the blonde girl's name is Kristen... she is FAB! Excellent service. I always get pumped when I see she is working because she does a damn good job. These servers work in the bar area because they are the best servers they have and can handle having multiple tables at once. I never receive quite the same service when I sit at a regular table. Sit at the at the bar or the bar area, get free chips and salsa, and receive GREAT service! it's that easy :) read more

To start, when we walked in yesterday for the first time in a while, the place had obviously changed. There were more booths packed into the seating area than before, making for a very loud, crowded, and uncomfortable experience. The booths are small and entirely too close to the table, my friend and I kept kicking each other under the table when we would cross our legs. Secondly, I hate the concept of the little table computer things. You can use them to order, pay, request drinks, and pacify your children by shoving technology in their faces instead of teaching them to behave. It's a highlight of the typical American paradox- we complain that there are no jobs, but we want computers on the table to entertain us and do the waiter's jobs. As if people didn't spend enough time at the table with their phones in their faces. They're bulky and take up what little table space is left after packing in all those new booths. My steamed broccoli was pretty much raw. The only food that was actually fresh and impressive was the table side guacamole, which they make by hand at the table. After receiving our food, which in itself was a disappointment... (If anyone remembers when Applebee's started going downhill with their prepackaged microwaved food a few years ago, yeah, it's going that way...) We opened our silverware and had to have it switched out twice. Eventually our waiter ended up hand cleaning it before giving it to us because it was so dirty and greasy. I'm pretty sure there was an actual booger stuck to one of my knives... I ordered the fried pickles as an appetizer- when they arrived I discovered tons of whole peppercorns in the batter. Luckily I found them with my eyes and not my mouth. I had them sent back and remade. They were made well the second time, although we ended up just packing up all of our food and taking it home in a box. When we got our check, we were charged for the second order of fried pickles, which our waiter ended up removing. Actually, the only reason I'm giving 2 stars instead of 1 is because of our waiter, Scott. He was very apologetic and visibly embarrassed by everything, although none of it was his fault. He deserves a raise because his personality and kindness were the only factors that kept us from complaining to management and getting free meals. I will not be returning to Chili's anytime soon. read more

I've been going to chilli's for years and they have gotten a lot better. from hamburgers to tacos to steaks and ribs. great fresh salads, and main meals. the only appetizer I like are the southwestern eqq rolls and the Quesadilla with tortilla chips. everything else has either come out burned or over cooked. Thats my only complaint. service is great even during busy times. read more

Visited this location yesterday with a party of 4 which is including my grandmother who's in a wheelchair. Upon arrival we stood at the door for about 10 minutes before we were even greeted and seated( Which is understandable due to being busy) once seated 5 minutes later the waiter Janelle came and got our drink orders. Once we received our drinks she informed us that our waiter will be out to assist us.No one ever came back. Another party came in and sat at the table next to us. 20 minutes goes by and a waiter still had not come to the table. The waiter for the party next to us attended to the next table got their drink orders and they even ordered their food. At this point we're confused on what is going on. I stopped the waiter Janelle and informed her that we stall haven't placed our orders. She stated "Well I can take your order now" I stated that that was okay and we've decided to leave and eat elsewhere. Only 2 drinks had been touched but we was still charged 13.34 for 4 lemonades. She did not even apologize for the wait or anything. I then informed her about the wait and how the other party was seated and waited on. Her response was "I guess it was just the spot!" At that point we gave her $14 in cash and left. The only reason I'm giving 2 stars is because I did call after leaving and reached the Manager Mr.Gary. He was extremely nice and did apologize for everything that happened. He went out to the servers and contacted me back and informed me the situation and again apologized. read more

Chili's - American Near Me - Gainesville, Florida

I have been to chili's in few cities and this one has been the worse. Soup was tasteless, enchiladas were saggy....will not go back to this place again. read more

Fun place for happy hour and it can get pretty loud the more people enjoy the drink specials. Their food is not bad, but there are so many better places to eat that I can not see going there just to eat. read more

This place is ALWAYS jam packed with 13th & 14th graders which means it's great for people watching! Every time I eat here my food is always fresh and ends up looking like the photos in the menus. I can't complain and I should note that if you order off the $20 menu (1 app & 2 entrees) you will get it fast since they're always pumping them out. It's Chili's and for what it is, it delivers. No it's not the Ritz, but it is consistent...just like The Gators. read more

I used to love Chilis but the food quality has continued to diminish over the years. Service has been excellent but the ingredients are just yuck now. Miss the old flavors! read more

My wife and I were able to take a quick break from the busy day. We went in at about 10:00pm. Ordered a triple play of appetizers and some burgers. Onion rings were extremely greasy and salty. Southwestern eggrolls were soggy and gross. Salty... Way too salty. The "crispy" cheddar bites looked like the size of fried peas. They were itty bitty and tasted like deep fried salt. Everything tasted like it was fried in old oil and then coated with salt. Very disappointed. Our burgers were way under cooked, asked for medium well....came out medium rare. Couldn't take more than a bite. Seems like because it was late the kitchen staff couldn't care less about what went out. Very disappointed. The waitress was nice. Overall....will I ever eat there again? Nope read more

Waited 5 mins before anyone acknowledged us to be seated... Their was no one waiting btw. After we were seated, we sat for roughly 10-15 and not one person approached our table or acknowledged us. We got up and left:-( read more

Only a few tables in use. No hostess. Bartender saw us and yelled back to the kitchen for someone to seat us. Don't ask for a menu. "Management" wants you to scan it on your phone. They finally found a sticky disgusting one we could look at. Took 20 minutes to get a drink and we were getting up to leave. Staff was in the back yelling about how "management" must just want the place to close and they need $1000 in sales to have a hostess. There must have been a small child in the back as we kept hearing fussing. We had planned to order food, but the place is filthy and the frequent curse words from the staff discussions took away our joy at being out. We saw 2 parities leave because no one was there to greet them...staff was too busy complaining about management. The only one who seemed to be doing any work at all was the bartender. This place needs to close until the owner can get real management in there. We have visited Chilis in several states over many years.....never had an experience like this. read more

My husband and his cousin went to eat here on Oct 31st, 2019 after working a long day. Sat in the corner booth next to the kitchen entrance by the bar area. After eating and paying the bill they left close to closing around 10:45pm. When he got home he realized he left his wallet on the table. We drove back but they were already closed. The next day we called when they opened, manager said no one turned it in. He said try back later when the evening manager comes in, so we did. Same answer. We tried calling again on the Nov 6th, the manager said no wallet was turned in or in their safe. I explained to the manager he was in a corner booth where no much traffic other than employees and close to closing to even sit anyone else in that booth. He expressed well I've been here for 7yrs and sometimes you have crooked employees. read more

I had not been to Chili's for awhile because I like local food better. I went because I had an unused Gift Card. I had to wait an hour for a soup and salad meal. Tea was too sweet and soups were too salty. Soup was also oddly thick and grainy. I filled up on gross thin chips and salsa because of long wait. I feel so gross right now. read more

Chilis has the best food that I have ever tasted. No matter what you eat you are going to be completely satisfied. You will never eat anywhere else after you try chilis especially the ribs and chicken oh my god it was to die for. I wish i could afford to eat there every night of the week. read more

I'm a little biased because I am chilis' biggest fan, but this location was pretty good! Just a little slow service and their broccoli tasted weird. Overall attentive on refills and friendly staff. read more

If I could give zero stars I would. Went in around 7:15, The worst experience at chilis that I have ever had. First of all you walk in the door and there are leaves from the outside all over the floor. I guess they don't have brooms. My wife got her 1st salad and it had slimy cucumbers on it. So the waitress brought her another salad and that salad had a hair in it. So we called for manager to come to the table and he took around 10 minutes to come. So when he came we told him the problems and mentioned about all the leaves at the front door and he starting laughing at us about that they had a storm come through which was 2 hours prior and my wife ask if they had a broom and that is when he laughed. I think he said his last name was Mr. Gibbs, but hard of hear due the mask. He said he would take of the check, but we hadn't eat anything yet except for partial nasty salad. The place was very dirty, stay away. read more

Wish I could've given it less stars. No parking, no one to help me after I waited for 10 mins to pick up a Togo order. When I was trying to pay they weren't even looking at me and they were doing their own thing. I ordered from the 3 for $10 promotion they have going on, and I didn't get a drink (which I paid for). The container for the salsa they gave me with the chips was broken and I didn't notice until after. I put the bag in my car and my car is all greasy and I thought it was from the food, then when I get home I notice all my food is wet with salsa. The container leaks from the bottom so by the time I got home I only have 1/2 of what I paid for. It was my first time going to this chili's and I'm so disappointed I probably won't return. Total disaster. read more

Pretty good for a fast food place. I will say the entrees always come out consistenly (my favorite is the steak fajita quesadillas with corn (sooo sweet) and fries, yuuum). The only thing is that their fries get old quick, so a lot of the time I request that they make sure I get fresh fries. They do have drink specials and it can get pretty rowdy there during dinner and weekends. But it is a fun place to go with your friends. read more

Just not good. We haven't been to Chili's in years and this location solidified the fact that we won't be going again. I had the mango salsa chicken. Rubbery and the broccoli was MUSH. My husbands pasta was not good either. I guess you should stick to burgers but we won't be trying them. The restaurant is pretty run down. There seems to be a lot of new places to try in this college town. read more

Only thing i come for is the Molten cake and the awesome Margaritas. Food is ok if you are not too picky. Great place to grab something to eat with a couple of friends. read more

I went to Chilis tonight with high expectations...I had recently gone there and had a not-so-great experience and so they offered me another dining experience on the house and I agreed to come back in Lou of this expecting to be treated much better. Upon my arrival I was greeted by the bartender on duty about 6 minutes after actually sitting at a bar seat. Once I explained my situation and told her that my meal would be on the house she immediately protested!!! I obviously ask for a manager which she did not agree with but with attitude finally snubbed her nose and proceeded to get for me. The manager was immediately on board with what was going on and very respectful as to my demands...this bartender was not!!!! She after the manager left she literally ignored me for 16 minutes! She proceeded to clean the bar, fill the ice and even make a private phone call before attending to me! I literally have have never been treated so badly in my life!!! The entire time I was there she ignored me and went out of her way to everything aside from helping me! I really don't even know why! My boyfriend was actually scared to bother her for a lime even though he Had ask for one with his first 3 drinks and she still refused to give him one!!!! I actually felt bad for him and he is the nicest guy on the planet!!!!! I still don't understand why she could possibly be so outlandishly rude to us but she was HORRIBLE!!!! And I swear I have never in my life said this about anyone in the service industry because they are all usually amazing! But I really don't know how the hell she still has a job!!!! Any who, the manager Matt was awesome and she was a total CUNT!!!! Have a great day everyone, as long as you go somewhere else!!!! Or atleast don't sit at the bar! :) read more

I love Chilis. They have great food and it always so hard to decide what to get. I always end up something that tastes amazing, but then I see people with other items that give me ideas for my next visit. I think what I love the most are the fajitas, because when they come out sizzling on that hotplate, that aroma just fills the entire area. My all time favorite dessert is the Chocolate Chip Paradise Pie. This thing is sooo good! read more

I love chili's its probably my favorite chain restaurant. This location has an amazing staff. I always sit in the bar area since they always have sports on there tvs. My favorite meal is honey chipotle chicken crispers. It has so much flavor its the best. read more

Went to this Chili's location this week and the host when we were there was extremely unhelpful. We were offered to sit in the lounge area which we were more than happy to do but preferred a booth and asked for the only available one to be cleaned off and were told to sit in the wait area. After it was cleaned it was immediately taken by other customers and instead of accommodating us, she told us it was first come first serve. Which is fine but we specifically asked for that booth to be cleaned for us and she did nothing to help afterwards. We then asked her to change the only tv where we were sitting to the MLB game and she continuously put off changing it even after we asked 3 different waitresses. Despite this experience with the host, our waitress was extremely helpful and made sure our experience was good. read more

Nothing special about this Chilis. The server is attentive but it is always so busy that the server feels slow. The food is average.

Much better this time. Food is kinda okay. Loaded sides are the best ones around here. Free refills for beverages. Service is courteous and prompt. read more

Great food, great service. Our waitress was wonderful. Food is always great favorite place to eat when we come to Gainesville. We love the fajitas & chicken fingers. read more

Chili's is a regular spot for me, as it's right across the street from my house, has week-day lunch specials, and it's always happy hour. Just a few cautions- the lunch special portions are obviously smaller, so expect that. And not all drinks are half price- they really try to push the premium margaritas, which I don't believe are included in the 2-4-1 deal. So be sure to ask. Also, it's ALWAYS freezing, so definitely bring a sweater! Last time I went, they gave us free chips and salsa. We also ordered margaritas, and the waiter had the bartender put an extra shot in our second shaker. The thought was nice, but as my friend was driving home, she wishes he had asked first. Never really had any complaints about the service or the food. You know what you're getting at Chili's, don't expect anything more, and you'll be fine! I also suggest you maybe check out the nutritional info available online, if you're health-conscious... you can find some better choices on the menu, but there are definitely a few calorie bombs on there! read more

Good drinks, adequate food and service, but no warning that you are charged for using the game on the table. While waiting. I see law suit filed for deceptive practices, servers should get any fee that they steal. Won't return. read more

I have eaten at Chili's in Calf. to Fl. for 30 years,this was by far the worst meal I have ever had.$52 for nothing. You sit down and a kid can start a game without you knowing that cost 1.99. Then to have the worst fries and bland tasting burgers ever,plus the fajitas were so so. The only good thing was the waitress she was nice. read more

It's been YEARS since I went to a chili's . I'm not big on franchise food. However, what a surprise I had recently. A few of us went to dinner and had such a great experience. The hostess was a little timid; which can create a slight awkwardness when you walk in but we were seated quickly so bonus. We had chips salsa and guacamole to start and they were delicious; the server said they are all made FRESH IN THE RESTAURANT!!! What?!??! Who knew. Our table had a little bit of everything. Salmon ..delish, petite sirloin and smashed potatoes...yum...but the BEST meal...the steak fajitas were ridiculous! The meat was flavorful seasoned perfectly and it was so tender. The portion made for lunch the next day even. We met the manager Gary, he was very nice and was genuinely interested in our feedback from our experience. Plans...return for the ribs. He told a little about how they are prepared...again ...IN the restaurant; saw some delivered to a near by table...yup! Those will be next. My lesson....don't assume all the big restaurants are all food made in a factor or shipped in boil in bags at least not Chili's . read more

went there on a not busy night, the food was okay not bad, the waitress was attentitive

If you like flat beer and cold food then this is your place the service was good. The food wasn't hot (burger) for myself and my guest. Asked for the manager after waiting 10 min. Gave up obviously she wasn't concerned more horrible posts on Facebook I should have looked before I leaped will NEVER go back read more

I gotta say, Chili's restaurant is the reason I am so fat! Great place for lunch or last meal before execution!

I have always enjoyed chili's at my hometown but this one in Gainesville is far the worst restaurant I have ever been to in customer service. The staff is awful and not considerate or attentive at all. I went with a group of 8 people last week and we requested a table in the bar. Basically we ended moving and setting up the tables ourselves while the waiter was giving us instructions. We asked her for help and she left the room and didn't come back for a while. Food was ok but it took almost an hour even though the restaurant wasn't full. I was very disappointed with my experience at this location. read more

The experience at Chili's was awful. The wait for our appetizer was longer than our wait for our table. When the appetizer arrived it was completely wrong. I expect the service to be a little slow on a Saturday, but it was a little past 8pm when we ordered. Our entrees were served after 9:30 & all the burgers ordered were burnt. I will never go back to this Chili's again when I visit Gainesville,Fl. read more

The location in Gainesville, Florida is great. But everything has room for improvement. If you have 2-4-1's and great food then your #1 in my book. Love the staff, they are always polite and helpful. The food is always great. I couldn't ask for a better Chili's. Been probably to everyone in Florida. By choice. read more

good food with great margaritas. when it comes to chain places, id rank this one the best. triple thick bacon is AMAZING. chilis needs brunch! plus 2 for one drinks, great appetizers, great burgers. def the best chain out there and a great place to hang out with friends or have a girls lunch and a margarita with mama. never had a bad server and the seasonal menus are always fun. great margaritas, with a fun casual atmosphere. the chain im most likely to go to, and tell people to go to read more

Chili's is the best! They have such a wide variety of menu items to choose from, that will please anyone who sits down to eat. The people that work there are always smiling, and get the orders right the first time, unlike a lot of other places I have been. All in all, it's the best at everything. from food, to drinks, to staff. Nothing more to say. If you want a great meal and a good time, go to Chilis! read more