Horrible. The kitchen does half arz their job. Ordered trio queso they filled it half way, it's more money. Save your time and money and visit the one in pembroke pines. read more

I went all day without eating... ordered ancho salmon with a double side of broccoli and this is what I got. I am terribly disappointed read more

Chili's - Y'all play way too much!! - American Near Me - Miami Gardens, Florida

If I could give them a zero I would. The food was terrible. We ordered the Cajun chicken pasta, original chicken crispers, mix and match ribs - Original bbq baby backs and the house bbq baby back ribs. The Cajun chicken pasta was dry and had no flavor, the crispers were just chicken tenders who could mess that up, and the ribs we absolutely disgusting. The ribs went in the garbage. I will stick to Aventura Chillis because the one is horrible. read more

I've dined a couple different chili's in the past couple weeks and this one was so bad I had to review. Took almost 15 min since I sat down to at the bar to get a drink and a menu. Wasn't busy. Even the regulars were discussing their disappointment. Monthly margarita ranked 3rd place compared to other chili's where I had it this month. My food was just OK. Possibly because of experience. I wont be going back to this location. This experience really sucked and felt like waste of my money compared the other chili's I visit. read more

The food is good! Service is good! I just don't understand why management close 15 tables to make just people wait, for no reason. It's was not because of covid because the open tables were close to each other. Poot management read more

I don't understand It took 15 minutes for my server to come greet us, and take a drink order It was 3 of us, we ordered 2 appetizers and a veggie fajita... and it took all of 50 minutes to get cold vegetables on a fajita and two lukewarm appetizers The server wasn't horrible, but the kitchen was clearly behind in what appeared to be a nearly empty restaurant. The bar is the only part that responded quickly... If you want a drink you can try the bar, I don't recommend the food read more

Starting out with the positive, Chili's has a large selection of reasonably priced meals with a fantastic, 4-hour lunch special. However, it is also the place where chickens go to die. Literally every item on their lunch menu contains chicken! There were 2 items without meat, although I'm sure you could modify some things. Larry S. got some kind of Tex-Mex poultry graveyard combo which ended up being 2 meals for $10, so good on him. I ordered a black bean burger, which looked totally desiccated when it arrived (Larry said it looked like a real burger?! OK!), but had a surprisingly nice grilled flavor and didn't fall apart like faux-meat burgers sometimes do. It arrived with melted cheese on top - I wasn't asked what kind I wanted and would have skipped it if asked, but it was a thin layer, so I let it go. I opted for a salad as my side and was also not asked about dressing. Something creamy and artery clogging came with it, but it came on the side, so it didn't ruin the "salad", which was mostly croutons and cheese. Oh America, dairyland of the world! Final complaint... they provide calorie counts for everything on the menu, which is good! But nothing here is remotely healthy. I mean, please explain to me how a salad can contain 1,200 calories! It really takes the pleasure out of eating out. I guess ignorance is bliss. read more

This place must be under new management! Admittedly, I was a fan prior but after being out of town for nearly a year it's obvious there's been an upgrade. I grew up in this neighborhood and I love it but we are NOT an easy crowd. Mess up and we will turn on you in masses. Somehow a chain has become the local spot! I am loving this new vibe. The servers are amazing! I'm looking at you Jessica! And Jose! And Wendy! And Sidney! And Effy! And Danny! Honestly I've not had a bad one yet! From the hostesses to the bartenders to the managers I am a happy (happier) Chili's customer! Thank you to the new GM, yes I noticed a name change too! So don't worry if there's a wait, that means they are popular! read more

I feel like I'm on the MTV show Punk'd with Ashton Kutcher. Host in the back, when she went to sit us she sat us at a dirty table with a drink still on it. I asked her to wipe it while we waited in the front and she said, "no... no..." wait here but never went to grab the rag. Just started asking for help. Went to the front to wait and noticed 3 employees lounging around in a table and all the other tables dirty as well. Where's the manager? Place is trashy. Let's hope the food isn't as bad as the reviews say read more

Ok. I am now editing this review because of not just the chips that are the problem. 1. Chips were from the bottom of the bag. 2. We ended up leaving 2 or so hours later after eating for 10 minutes because we ate so many chips from waiting 1 1/2 hours. 3. My friend's salad gave her and extra of 3 slices of avocado that were half brown. 3. My Coach had his quesadillas and salad served very cold, showed signs that it had been sitting out for a while. 4. My other friend's margarita chicken came out burned and cold 5. My fajitas came out warm because they were on the skillet, but came with so many onions and 3 strips of peppers. 6. They forgot dressings and extra things we had asked for when we first ordered. 7. When we politely asked for them to change one of the TVs to March Madness, they ended up changing the one tv with it on to something else, and took them 15 minutes to finally change the channel. 8. Service was so.SLOOOOW. The only bright thing that happened was that our waitress was very nice and tried to help in the end. Hopefully this helps this business improve. read more

Chili's - Chips? - American Near Me - Miami Gardens, Florida

The welcome greetings and the long wait time could be improved. But our waitress was very friendly and professional. The food looked nice and was very healthy. read more

This is my local chilis. I love having lunch and dinner with my family at this location. The service and food is amazing most of the times.

There should be a negative star option for this place. Absolute trash. Leaving after 1:18 min of waiting at the table for our food without eating. The food never came out. There was no explanation. No manager to be found. The service was absolutely atrocious. I have never experienced this not even at a fast food joint. Do not waste your time or $. Never again read more

Decided to come to chili's just for the molten cake, I was having a craving, lol. I came and ended up getting the loaded fries as well because why not. Earlier in the day my boyfriend and I went out to another restaurant which had horrible service so coming here and having the waiter treat us great was such a relief. This man not only took our order with a smile on his face at all times but even gave my boyfriend a handshake and said "have a great weekend" when he saw us getting up from our table which truly made me feel like the tip I gave him was definitely well earned, even more than I initially thought when I wrote it on the check. I wish I remembered what his name was :( Aside from the obvious fact that the fries and molten tasted amazing, I hope that if I go back to this location that I get the same waiter!! read more

no utensils to eat food with. when asked for got an additude. and they didn't even give me plates. food came 1 hour afther i ordered and it wasn't that busy. read more

Every time I order from here, I always regret it! It suppose to be curbside but they make you go in, your order is never ready, you have to wait forever, and they get your dinner order wrong or forget something. You call to let them no one picks up the phone. The phone number for if you have a problem and order take out is the same number. And no one answers it!!! Never learn my lesson but they get me with the emails and commercials or coupons to give them another chance! Smh ‍ read more

Came to this location for a birthday dinner. Had an amazing experience. Manager and staff went above and beyond to provide the best service possible. Shoutout to the manager Souhail and sever Allyso for their outstanding service throughout the night. Definitely recommend this place to everyone! read more

Terrible experience, delivery was 1/2 hour later than promised, food was ice cold. Paid for a salad we didn't get, tried to call but gave up after holding for almost 15 minutes, won't do this again! Save your money, fast food would be better! read more

Chili's is the only restaurant chain that I like to go to. I have been in different Chili's from all over the world and they are pretty much the same. Good deals on drinks, good deals on lunch and service is usually good. This location is good and convenient if you are heading to the movies before or after eating since the theater is close by the restaurant. Pros-Specials on drinks all the time. Service is pretty quick. Food tastes good. Cons-Sometimes the chips look kinda old or too greasy, if this happens just ask them to give you new ones and they will. If the place is packed it may take a little longer than expected to get your food but this happens pretty much everywhere you go unless the food is pre-cooked already. Tips-Become a rewards member and get the chips and salsa for free among other freebies. read more

This location is always on point. Every time we dine in we have great service, the food is served quickly and hot. What more can you say about this family friendly establishment? Good food at amazing prizes. I love that our server pointed out we were in time for Happy Hour when we ordered our Triple Dipper.we ordered the southwestern egg rolls (full portion is given during Happy Hour) the steak quesadilla, and the Big Bites kids meal. Super yummy, big portions and great flavor. We sat in the bar area, and our server was amazing. Refills kept coming and very friendly. read more

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Just ordered for delivery, the order came 1/2 hour later than what they said and everything was ice cold. We also paid extra for a salad we did not get. Tried calling to complain but after holding for 12 minutes we just gave up. Last time ordering from this location, so very disappointing, it's just not worth it. Wishing I hadn't tipped the 20% for a late delivery of cold lousy food. read more

they don't cook there food long enough...they just "cook it" literally I asked for more chicken she said the chicken will be ready in 4 MINUTES after I asked for it 2 minutes ago...the fajita chicken looks so pale and is chewy I hated it. chip and dip looked like throw up and tasted like it came out the can...I will never go there if I were you read more

Chili's food is pretty good and they come through with drinks on their buy one get one specials which is probably the best part about going to a Chili's! Service can be hit or miss here depending on who takes care of you. The worst part and what really bothers me about this location is that it's usually not packed and sometimes you will just be there wondering when you will be able to place an order, or when you'll be able to seat yourself at a table etc. I've been to this location a couple times and unfortunately have had really bad luck to always somehow end up at a table that has not been cleaned, and is noticeably filthy. When that happens at any restaurant you go to it just becomes an instantaneous turn off. The employees are nice and the food is not bad but the lack of cleanliness is quite bothersome. read more

This Chilis is unfortunately one of those restaurants that for the first couple of years or so are good, consistent and hospitable and then begins to lack here and there until you just don't go anymore. Almost every single time I have placed a to go order for the past several months, food is not to par, poorly cooked, an item or another missing. When attempting to speak to the manager, they are always busy ( according to whom ever answers you on the phone)..... last nights order was bad; ordered 2 simple explotion salads; it hardly came with any lettuce, chunks of chicken were dry and tasted like fish, the quesadillas that come on it were hardly with ant cheese and mostly burnt. So that did it for us......will never go there again. George B. read more

Yesterday I visited this establishment at around 3:00 pm. The restaurant was not busy, only 6-7 tables were occupied if that in the whole place (I assume cause of the hour); however the bar was mostly full. I was greeted by the server and shown the menu quite quickly. When I ordered the beverage and appetizer, however it took a good 20 minutes before I got them. However I ordered for entree the Cajun Chicken Pasta; but that took forever to get ( approximately 20 minutes after appetizer), even though the restaurant was almost empty. When I complained I was told by her that they were short one waitress, cause she had gone home sick, to excuse her. The pasta was very dry and bland, hardly any Alfredo sauce; the spices were nowhere to be seen as it was tasteless and had no kick to it. The only thing good on the plate was the chicken, which was juicy and very tasty. But the long wait for food was very annoying, especially with the restaurant being almost empty. Service and quality is lacking in this location. I don't believe I'll dine at this Chili's again, I've should have checked on the last reviews posted by other patrons. My bad ... read more

I wish I can give them no stars! 10min to be seated, 10minutes to be given menus, 5min for drinks, 13min for server to come back, 38 minutes for food to come out- 12min to wait for server to return to tell her food isn't cooked thoroughly. INSANE! Makerbie was horrible didn't care, stayed away from table nasty nasty nasty no customer service etiquette at all - who hires these employees? read more

I love chilis, I go with friends, my significant other, my family, and we all know that this location should be avoided. I go to the one in Westland mall. This one always gets my drink order wrong, giving me Dr Pepper instead of coke or lemonade instead of an Arnold palmer. They also ignored me telling my then 3 year old sister that she could share my drink with me, since I wasn't sure she would like it, and ordered her a drink despite me saying no, which she didn't like it and didn't drink. I also ordered food to go, which was brought to the wrong table, then when I told the server I wasn't comfortable with taking the food she started arguing with me that the people hadn't touched the food. I saw them messing with the bag and checking what was in it. I also work in the food industry, which is why I've tried to avoid leaving a bad review, but it is against health code to give food to another table once it's touched the table. The food is good so it sucks their service always has something wrong. 2 stars only because the food is good. read more

This has to be the worst Chilli's! The service was horrible. They took forever with our food. They messed up my drink order and my cousins food order. The waitress was so clueless. If it's not because I was having good conversations, I would of left. Never coming back here again. read more

That looks burned to me. On top of that they almost forget to give me tortillas for my fajitas and then gave me the wrong ones on top of bad service. read more

Chili's - Burned - American Near Me - Miami Gardens, Florida

Didn't have to wait too long for a table. And the server, once she finally came to the table, was as attentive as can be expected with the current staff shortages. But that's where the good points of my visit end. We were sat at a table, then had to ask to move, as the table was extremely sucky and then we noticed there were ants crawling all over it. When we finally got to another table, we sat for about 15 minutes before we were attended to. Ordered the Cajun Chicken Pasta, which I have had menu times over the years. This time, it seemed like it had been sitting under the heat lamps for hours. Chicken was dray and the pasta over-cooked. After years of eating at this location it's sad that I now have no plans to ever return. read more

Came in for a quick lunch and was disappointed from the moment I walked in. I sat at the bar thinking the service would be quick. The bar tender didn't know how to make a spicy Bloody Mary, the manager walks around like he doesn't know what to do with himself, the infused (I think vodka) looks like water you'd see in a port-a-potty at a NASCAR race, there are dishes piled high out in the front by the bar. All the TVs look like there was a good fight recently and all the windows are filthy. I'm kinda afraid to use the restroom. I got my salad with my lunch combo and didn't get any napkins and had to keep using the coaster napkins that are used for drinks. I used my menus as a place Mat because they just sat where I placed them after my order. The food is poor quality and had no flavor. How can you mess up fajitas ? Who ever is the area manager sure doesn't check in this restaurant because for a national brand this restaurant is a disaster! read more

Horrible just horrible I'm still very pissed and we waited 25 minutes so I left and went to Ale's house. So go to Ale's house instead! Thank you for listening! read more

the food was not bad, but the service is pretty bad and we have waited two hours waiting for a server. the floors are sticky and i almost fell. i could file a lawsuit but i'm too nice. they seem to hire anyone because they are all slow. don't recommend. read more

No matter the time you come to this chili's whether busy or completely empty, it'll still take them 25 minutes to even get your drink order after you're seated. When you finally order your waitress will disappear and you won't see her or the food for at least an hour. You could be the only person there and it'll still take that long. And this is from about 6 years of experience because my parents live in this area and now I do too. I'll give two stars simply because 5 years later after you finally get your food it's pretty good. read more

The WORSE location. This place needs to be shut down! The customer service is horrible. The managers are clueless. Don't waste your time, take the drive to the Miramar location past I-75 (the best location) read more

This chili's is so damn ghetto let's start with the sticky and wet floors sticky tables and sticky everything the food was absolutely flavor less and cold and the drinks were watered down to the max read more

I've been comIng here for years and I understand the fast paced environment that the waiters have to go through in order to keep the customer happy. I was happy about the timing when my main course came out and when my desert came it gave my stomach rime to relax. The atmosphere was good today sometimes they are slow. Overall I enjoyed my outing. read more

Let me start out by saying I am a frequent visitor of Chili's, so I feel I'm well qualified to say that this has got to be the WORST LOCATION ON THE FACE OF THE EARTH!!!!!! From the time I walked in the door I knew this was going to be a bad experience... At arrival I was seated immediately, but with no greeting no nothing. The dry hostess just sat the menus down and from there we were on our own. Most of the time they ask about booster seats, introduce the waiter, ect... But never the less, moving right along. Ok so about after 10 minutes yes 10 minutes the waiter came and sat down in the booth beside us (I hate when they do that) like we go way back... He chit chatted for a few then asked what we wanted to drink, since we already knew what we were ordering we just went ahead and put our food orders in along with our drink orders in expectations of a faster service... Needless to say we never saw that waiter again for another 40 whole minutes.. (almost an hour) So about 25 minutes later a Bus Boy slash Host (what ever they call him) came and slipped our food on the table real quick and walked off didn't ask who's food was who's nor asked if we needed any additional items, and mind you we still have no drinks and no eating utensils... So we started looking around for our waiter.. About 10 minutes passed with no luck (food getting cold) so we are just sitting there waiting when we grabbed another waiter... About 5 minutes later our waiter came... He was like "How can I help you?" and I was like "Well, you can start with drinks and silverware Geez". He was like "OH!!!! Let me go and grab that for you" Idiot!!!! all the while I'm thinking to myself that he can forget about getting a tip... So another 5 to 8 minutes passed by (food still sitting because there is no eating utensils) and he finally brought our drinks, but no silverware... so by now I'm just disgusted I just went ahead and asked another server for silverware and proceeded to eat my food. About 2 to 3 minutes into the food I smelled something sour so I politely started sniffing around and come to find out it was my cup Eeeewh Yuck!!! When I took a closer look the cup was so dirty and stink food particles float n in my lemonade OMG I was soo Mad!!!! When that looser of a waiter finally came to bring the silverware I requested he bring Fresh drinks in ToGo cups and the bill, I was so mad and seconds away from just getting up and walking out of there... I contemplated complaining to the manager but then I was thinking to my self that he's probably no better because he is the one who is hiring these idiots... The waiter came back immediately with the drinks in the ToGo cups, so I knew right then in there that he just poured the original lemonade into the ToGo cups when I specifically asked him for Fresh Lemonade. So I asked him, he was like, "Oh!, you wanted all new drinks??? :-/ Oh ok let me go and get that for you." Needless to say by the time he got back to the table I was long gone, probably home in my bed asleep. I wouldn't recommend this Chili's to no one!!! Even if they were giving the food away for free!! read more

If I could rate it zero stars I would. Where do I begin, I walk in and the restaurant looks slow, stood at the host station for almost 10 minutes without being greeted. I was seated on a table that was basically falling apart, it took about another 15 minutes for my server to greet my table and it turned out to be that, that server had passed by my table 3 times already but never bothered to stop by and acknowledge us. That's not the worst of it, when I'm making my order I came upon some bad news they have took and a half rack of the two for 25. I have never have had to cancel my order and walk out of an establishment. read more

I've come here a few times and the food comes out cold each time, especially the corn. Why does the corn come out kinda warm but then have this strip of cold corn on one side? So weird. The margarita chicken taste great and juicy but was not hot. The loaded mashed tasted great but again not hot. read more