I don't even care that my waitress wasn't that very attentive I care that there was many Surprise charges (not listed on the menu) on the bill and when I mentioned it to the manager he didn't seem to care at all. He didn't look at my bill, he wasn't interested in what I had to say he just didn't care and the food wasn't even that great and I don't feel like it would have mattered if I told the manager that because he just came to the table to placate us basically. I won't return to this location (Fox Chapel) read more

I wanted to like this chili's, but i think i give up here. Even though their menu seems fairly large, everything seems to be the same. I can never decide what i want & nothing hardly ever sticks out to me. Also, service is hit or miss. I've had okay service one time but another time was no so good. We had a new server who probably wasn't ready to be out on his own to make a good impression for their restaurant. (I'm only saying this because I've been a server for a few places.. a few more days of following someone, he would've been ready). On our last visit, we sat around for a good 8-10 minutes before our server came over for the 1st time. It might not seem long but the restaurant wasnt busy (our half of the restaurant had a total of 2 other tables) & we didnt even get a quick "be with you in one moment" or anything. Finally, i'm no fan of waiting long for my food, but i should atleast wait long enough to know that it was fresh. We ordered our food, had a quick 2 minute convo, then i used the restroom to washed my hands. On my way out, our food was being brought to our table. hmmmm... i waited longer to be greeted than for my food to come out? Something doesnt seem right. It was hot but i'm a little worried how long it had been sitting under heating lamps :\ I'll take my $35+ elsewhere for a decent dinner. read more

Chili's - the new Patron Margarita; Patrón Silver Tequila, Patrón Citrónge Premium Orange Liqueur & and fresh sour - Tex-Mex Near Me - Pittsburgh, Pennsylvania

Don't come here, even if you are desperate. Stopped by for a quick meal after a movie and nothing else was open. This was anything but a quick meal - we were there over two hours and mostly spent that waiting for our food. They delivered the wrong tables food to us, and our everything came out in a weird order (you would think a salad and soup would come out before the entrée but not here). The steak we ordered medium was RARE and plate itself hot but the food very cold - a sign it was sitting under the heat lamp for too long. When the bill finally came, it was so messed up that we went back and forth with our waitress five different times to get it corrected. I ordered the soup and salad which were both fine - but instead of charging the soup and salad price listed on the menu, they charged for both separately ($4 more). The happy hour beer price listed was not included ($2 more), the upgrade for the meal deal which was listed at $2.50 (charged $3) and an additional drink that we never received ($5). One of these mistakes, I might have just let go to not deal with the hassle but our bill ended up being $10 more. Never again. read more

Ordered the basic nachos - didn't get any lettuce or jalapeños basically chips w/a thin layer of queso/beef and melted cheddar - a tiny tiny side of sour cream and a tiny tiny side of Pico - could've done better on my own! Also pass on the spinich dip barely edible - threw it away - rolls were ok, just ok It's sad because you want to support local business but they alsonhave to give you a reason to want to support - needless to say will not be going back! read more

I'm not one to give a bad review. I've been going to Chili's since I was a kid and love it. But this location on Freeport Rd, Pittsburgh is awful. I've been 6 times. 3 times they closed over 4 hours early for short staffing. The other 3 times there are problems with kitchen: missing ingredients, broken equipment that wipes out half the menu, etc. This is me last time attempting to give this location a chance. read more

Since joining Yelp, I've been asking myself: am I a bad person? It must be true, because I actually sort of really like most chain restaurants. Hmph. Anyway, I was in the mood for steak but didn't want to pay a ridiculous amount, so a friend and I decided on Chili's. Maybe the service is lacking on weekends, but it was great on this Wednesday evening. We actually had 3 different servers checking on us, and hardly had to wait at all for anything. We started with the soft pretzels. I didn't care for the queso but my friend really liked it. I had the sirloin with loaded mashed potatoes and broccoli. The broccoli was a little to salty/seasoned, but I thoroughly enjoyed my meal. Friend had the Cajun Pasta, which was delicious, but came out a little cold. I also had some kind of tropical martini, I think. I can't remember the name, but it was tasty and on the strong side (mmm). We split the Skillet Chocolate Chip Cookie. Amazing. Each table has a ziosk, where you can look at the menu, pay with a card, figure out the tip, and play games (there is a fee for the games!). I hope this doesn't eliminate restaurant jobs, but I really liked it... Friend would probably give a lower rating because his pasta was a little cold. But I'm the one writing the review, so I say 5 stars. Overall it was a good experience. read more

Chili's - Tropical martini thing at Chili's - Tex-Mex Near Me - Pittsburgh, Pennsylvania

Great food. Atmosphere was amazing. The server was very attentive. Everything was prepared exactly how we wanted it read more

See all

I was a little disappointed because Chili's food LOOKS good. The quality is not so good. I like applebees better. I wish whoever is in charge of actually ordering food would purchase better quality products. it was just mediocre. As well as the service. I was excited to give them a try because I hadnt been in so long due to bad experience as a teen with my parents. It seemed like it would be better, but it was not. read more

Food that's not even fit for a dog. I set the bar very low when dining at Chili's and I'm never disappointed. I ordered the steak fajitas which were served with the standard grilled steak , grilled peppers and onions. The flavor was what to be expected not spicy but charred however the steak was mangled as if a dog had first eaten off my plate and I was left with just scraps. I don't even want to know who Chili's has working the grill...because I would just pity them, that they would even allow food to leave the kitchen that way. read more

Chili's - burnt Texas toast - Tex-Mex Near Me - Pittsburgh, Pennsylvania

A chain, fast casual restaurant that cranks out the food as fast as it can. Showing up here to celebrate a friend's birthday felt like we were being hurried. If I am here to celebrate, don't try to push me out. Seating was the easy part, our server was great. He was funny, able to make suggestions for those that weren't sure and completely on top of his game throughout the whole time we were there. Who wasn't on top of their game? The manager. If you want your customers (especially those that are part of a large party) to feel welcomed with hopes of them coming back, don't stand within earshot of "Table 43" and start complaining about how long we were taking. Yes I heard you Miss Manager, I am not dumb, your tabletop touchscreen displays the table numbers and 43 just happened to be ours. I thought that it was a good thing that the table kept ordering items, going for a dessert round, that equates to a higher bill and more revenue for your restaurant, maybe a higher tip for your serving staff. What it actually ended up doing was irritating me that you said it loudly enough to be passive aggressive and kept staring at our table. You obviously don't want business in here because you will no longer be getting mine. Asides from that huge hiccup, the food was decent, prices reasonable, mixed drinks watered down, atmosphere was meh. So your typical subpar Chili's. read more

They have changed their menu over the years, and now I'm very disappointed. They no longer have the southern smokehouse burger that I loved, nor the beef enchilada, nor the chicken enchilada, nor onion petals. All of my favorites are now gone from the menu. Bad decision "corporate guys". You are ruining a nice restaurant. I won't be back. read more

Friends don't let friends eat at (most) chain restaurants. I should have known better. My boyfriend and I were super hungry, and we wanted to spend a little time out enjoying the evening. We had a $25 GC for Chili's and thought this to be a good time to use it. (Hey, being broke really sucks!) We walked in and were cheerfully greeted by the hostess. Once we were seated, we waited quite awhile for the server to come and take our drink order. By the time he arrived, we already knew what we wanted. He seemed rushed and impatient. That made me feel anxious and embarrassed, and I don't like that feeling when I am going to eat....or basically ever. We went with the appetizer and two entrees for $20. We chose the onion strings and jalapenos. You can't go wrong with fried onions, right? Wrong. Super wrong. They were really salty and peppery, and it was hard to finish them. In fact, we didn't even get a chance. The waiter took the leftovers without even asking if we were finished! A long long wait went between our appetizer and our entree. We ended up ordering the 5-cheese pizzas. They eventually arrived, and they looked good. They were lukewarm though, and we were missing ranch that we had asked for multiple times. So we waited an eternity to get ranch. This pizza desperately needed the ranch to make it palatable. Seriously. It was that bad. The server kept taking ages to come back and pay attention to our needs. I ordered a Blue Moon, and it took super long for that to come to the table too. I needed a drink after going through what we went through for this meal! Oh, but he didn't even ask to see my I.D. Some people might think that's cool, but I am extremely bothered when I.D. checking is not strongly enforced. I could have easily been an underage girl, in fact, a lot of people think I am! I thought this was extremely irresponsible and dangerous behavior, and it's not something I would expect from ANY establishment! Other complaints include the fact that what is vegetarian and not vegetarian on their menu is rather ambiguous. Did you know that their seasoned tomatoes are seasoned with some kind of animal-protein based seasoning? What is that about? Gross. I really dislike leaving bad reviews, but our experience here was just so awful. I felt bad for the server because he seemed like he was having a hard time, but everything kept getting worse, and it is extremely unacceptable. I will not return to this Chili's, nor will I go to any other Chili's in the future. read more

I went here on a whim, never having been to a Chili's before. Everything on their menu was pretty much fried and nasty. They cater to the lowest common denominator of food-shoveling American consumers. They might as well add "bowl of ranch dressing" as a side item. I got tacos that tasted like they were rubbed in salt and artichoke dip that came with almost translucently greasy tortilla chips that, like the tacos, burned your mouth with saltiness. What are you trying to do here? You know you can make money by freshly preparing food and letting the actual ingredients show through? Places like this are literally a disrespect to the human race. When you eat at a place like this, you tell restaurant boards that you enjoy having your food microwaved so it comes out fast and piping hot, that you'd rather taste massive amounts of seasonings, mainly salt, than actually taste the food, and that you'd much rather have something wrapped in grease and batter that is bite size and can be crammed in your mouth in quick succession. Stop going to places like this and they'll actually improve their menu and put more emphasis on quality. read more

It is just bad. What happened? I order fajitas and the green peppers and onions were raw. It was like they threw them on the sizzling plate right before bringing it to the table. The manager offered to have the cook redo my veggies. Huh? So I guess I was supposed to sit at the table and pick out the raw ones along with the few that were wilted. Since I had barely touched it, I would've just preferred my whole entree cooked the right way together. After all, I go out to eat when I want the convenience of not having to cook/clean up. If I need to dissect my meal to fix it, kinda pointless to go out. The 2 stars are only for the waitress because she wasn't the one to blame for my food and happened to be very friendly. read more

I haven't been back to a Chili's in a long time and when we were given a gift card after moving to Pittsburgh we decided to use it. Their service was really nice, but their food was lacking. My husband and I shared their fajitas for 2 and were given the wrong kind of protein, we asked for pork, chicken, and beef. We were given shrimp instead of chicken so they replaced it with the chicken. The waitress let us have the shrimp, but decided to not eat them since they seemed a little under cooked. Also when our sides to the fajitas were served we noted that the beans were cold, and had to flag down the waitress to heat them up. I will say that their pork was really good as well as their beef, their guacamole was tasty but could use more lime. The ambiance was nice and the place was clean. But overall despite the friendly service, we were not very impressed with their food. read more

My experience could have been better here. Got a shared appetizer w/no plates. Waitress brought them 10min after our food arrived so that we could eat cold food. Ordered a margarita that Sat at the bar 15min before the waitress remembered to bring it so it was watered down. Salad entree was okay. My kid ordered fajitas and the wraps came out 20min before the rest of her dinner?? Appetizer was cold in the middle so I'll probably never come here again. I really hate paying for meals w/below mediocre service. read more

Chili's - Wonderful quesadilla explsosion salad, chicken eggrolls great as usual & just tried the loaded potato soup...fab! - Tex-Mex Near Me - Pittsburgh, Pennsylvania

I am a frequenter of Chili's at another location because it's my husband's favorite chain restaurant. He hates most chains but this is his guilty pleasure. However this location has been consistently horrible in the service department. I often feel like they only cater to regulars. That's nice, but on an extremely slow day to just buy gift cards for the holiday, we couldn't get waited on. There were three people sitting at the bar and three people behind the bar. Yet not one person faced us. Their backs were too us and we had to get their attention every time we asked for anything. then they would continue their private conversations. One drink and gift cards took a half hour to purchase and cash out. Unacceptable. Very poor experience. read more

I visited this location on Sunday, October 16th, at 7:15 pm. I was part of a group of six people. We waited over six minutes without even one person acknowledging us at all. Even though the bartender, along with two different servers passed us by three different times each. Not one of them had the decency to even look at us, or greet us, or say anything at all. After six minutes of waiting, I finally approached a server and the bartender at the same time and asked what was going on. They both looked at me as if they didn't know what to do or say. I asked the server her name, she refused to give it to me, so I asked to speak to the manager. As I was walking back to try and speak to the manager, the bartender, a thin tall individual, got within 1 foot of my face and ordered me, "you need to step back! "It was as if he wanted to pick a fight with me. After being forced to deal with this bartender's indirect attempt at trying to bully me around and intimidate me, I finally had a chance to speak to the manager. He offered no reason for why we would have had to wait for over six minutes to be greeted by anyone, and he then attempted to offer us a table. Of course at that point, there would be no way I would trust anyone at that restaurant to serve me or my family food. Avoid this place everyone. By the way, that entire staff should be immediately fired. read more

I was missing the Chili's back in Massachusetts where I used to live so I decided to go and see how this certain one was. I was a bit disappointed for sure. I love that the beer comes out in chilled mugs, but they don't have the temperature right here since I got frozen bits at the top of my beer. I also am really missing the awesome blossom and was sad to see that it was not on this menu. My friend and I got the 2 for $20 dinner. I got the margarita chicken which was just meh and my friend got the Cajun chicken pasta, which besides the good chicken, not that great. As an appetizer we got the Texas fries and those were the best thing we had all night. I may come back and get what I used to get back home, the steak fajitas. Maybe. read more

See all

Service was okay but server didnt ask about refills at all. Il try it again food was good but service is a c minus

AWEFUL!!! I brought my nieces for dinner as it was their first time. We should've went elsewhere! Working in the customer service industry, I understand being short staffed. We waited almost 30 minutes just to be told, "give me a minute" by the ONLY server hosting 7 tables alone, as she stated. Once we got our drinks ordered, we waited another 30 minutes for them to come out & having a T1D daughter, the wait staff couldn't decide which drink was diet & which drink was Dr. Pepper. We were seated at the front door (IN THE WINTER) not because it was crowded, but because the surrounding tables have yet to be cleared. Amy (server) was a hot mess! complained about the party before us wanting to split the bill. She berated other staff verbally in front of us. We were very patient and understanding. We were told to wait for the manager to move our seats because there was NO WAY we could enjoy dinner, with it being so cold. Only to wait over an hour for our chips. We moved seats, and was served undercooked wings, NON sizzling fajita that had OLD AND COLD RICE, cold fries, & no sauce on the bottom half of the boneless wings, lol, our root beer wasn't refilled because Amy stated "it's not free" other guests were visibly annoyed. For as long as we waited, you'd think the food was gonna be GREEEAAAT! Horrible experience, WE WILL NOT RETURN TO THIS LOCATION! Even with our patience, the staff was very rude and obnoxious like we walked into their home, uninvited! After all, we NEVER SEEN OR SPOKE WITH THE MANAGER! GO TO EAT N PARK OR MAD MEX IF YOU HAVE TO EAT!Heck, McDonalds is right next door!! Good luck! read more

Clean establishment. Close to work. Ample parking. Good food. I have just one more criteria for a short lunch during a busy work day and that is good service. What would have made this a 3 out of 5 star rating for me would have been 'just good service' but our waiter wasn't attentive at all. It took him a good 10 minutes to come to our table to take our order. Timeliness of our food getting to the table was adequate as the items were hot and fresh. But after he delivered appetizers, he never came back to see if we wanted condiments (we did). So we did the 'wave and a yoo-hoo' to get his attention. When he served our lunch, he never came back to see if we wanted condiments (we did again) or refills to our drinks and we had to do our 'wave and yoohoo!' again just to get his attention. The reason I am docking my rating down to 2 stars is because the restaurant wasn't busy! Otherwise, it would be understandable that they might be short staffed and therefore, lacking in service. But this wasn't the case. Might not go here again for lunch because there are other food places in the same shopping plaza. read more

Chili's - Tex-Mex Near Me - Pittsburgh, Pennsylvania

See all

Usually the service at Chili's is decent, but today they split the tables and one waitress, our primary waitress, was pretty flat out horrible. The entire night our waitress was simply rude with a poor attitude. Turns out she was a "trainer" for another waitress, and here I was thinking she was the trainee. Ordering a simple salad was a chore because finding out what dressing was vegan was a tall hop, skip and a jump through their staff and ziosk atop the table. They weren't understanding that I couldn't have honey and continued to suggest items containing it. When asking how to navigate the ziosk's dietary restrictions, all I got was hostility. Surprise, when it was time to get the check, she turned the charm on and according to our bill, the sour server was named Becky. read more

Not even worth a star...the restaurants and staff at both the Chili's and Eat N' Park seemed too busy to take care of the customers...and especially the ones with two kids! Food took over 45 minutes for a salad and appetizer! Ridiculous! I will be up at the Mills location next time for sure! read more

Worst experience imaginable. Holy crap. This picture should be enough proof (it's the chicken crispers) but the awful service made it so much worse. It was tonight, a Friday at 6ish and my boyfriend and I were gonna go to a movie at 7:10. Waited way too long to even get greeted, and between 5 and 10 more mins for our lemonades. Whatever, not a massive deal. Then when I ripped open the one tender when we eventually gor our food, I noticed this disgusting color in the middle. Granted, most were fine, but that's still GROSS. As if that isn't bad enough, when we asked the server to get the manager, it took her almost 15 mins to come to our table after we had to STOP HER to show her this nastiness. Then she didn't even remove my entire meal, just for the food. At this point it was after 7 when I finally got the bill with just the food removed, and when I paid the $16.04 bill with $20.04 the server didn't give me my chsnge for another 5 mins while she was helping other people. Unbelievable. I know I'm not the only customer there, but they served me raw chicken and didn't really fix it. We usually LOVE this place so much but this makes me never ever wanna go back, not only to this one but every single one ever. I shouldn't have even left the server a tip, because it truly took way too long and she apologized, but didn't seem like she genuinely gave a crap (being PG here), but I did leave her $1. Needless to say we didn't leave till after the movie started and this was a terrible experience. read more

Chili's - Tex-Mex Near Me - Pittsburgh, Pennsylvania

You would think a 'restaurant' whose moniker derives from the Nahuatl would better supply ample heat to their dishes. Alas, spice is the only thing conservative at this Chili's. read more

I like chili's m, its one of nice places to go . But my experience in this place was different, the portions of the appetizers was smaller than any other branch, the waiters are just doing the minimal job requirement, i mean they just smile on your face and change their facial expression the second they turn around.I think they are not trained professionally. I hope the management to improve , because its sad to see all of this bad reviews on one my favorite restaurant . To be fair , the this restaurant has a nice open areas and a good location. read more

Very friendly, very good food and clean. Cheese fries, cheese sticks, quesadillas and pizza were all good. Con. Cold in their they needed to turn heat on. read more

In the interest of being truthful, the only reason I continue to go to this restaurant is because my kid loves it. With that being said, my last two experiences have been pretty poor. A few weeks back, we had lunch there and I ordered the California club sandwich. The only special request I made is I asked to have the mayo on the side. I only like a little bit and they always put too much on. Service is normally slow there, but I was prepared for this so no big deal. Unfortunately, when they brought my sandwich it had big sloppy globs of mayo on it. Tried to get the waitress' attention but she didn't come back for a few minutes. Then by the time she brought the manager over and he offered to make me a new sandwich, we had to leave or be late to our next activity for the day. I scraped off what I could and ate some of the sandwich, but there was so much on there that it didn't do much good. Tonight my son really wanted Chili's, so off we go. The restaurant was pretty busy so I was surprised when we were seated right away. We sit about 10 minutes, two waitresses walk by and tell us they will be right with us. 15 minutes later we finally have drinks. (Like I said, service is almost always slow here so I was not upset by this at the time) We all placed our orders at the same time. I ordered the 6 oz sirloin with grilled avocado, medium. 15 minutes later my husband and son's food comes out. "Wow, we are getting served really fast!" I just assumed that she didn't have enough hands for mine and would be right back 10 minutes later I still don't have my food, and the servers are nowhere to be found. Finally our server walks past or table and my husband grabs her, pointing out that I still have not gotten my order. She apologizes and goes back to check on it. 20 more minutes go by and now we are short on time because we have a birthday party to go to. The server finally brings out my food. The steak was not only rare, but it was cold in the middle. So now my plan for a nice family dinner is ruined, my husband and son are finished with their meals and watching me eat mine, except I can't eat a rare steak. I can't send it back because we are out of time. Now I work in customer service, so I was calm and polite throughout the whole process. What REALLY finally got to me is that our original server refused to come back to our table. She sent her coworker over to check on us and walked by our table like nothing happened. The only positive thing is that is did speak to the manager and she was very apologetic. I told her that I was trying to be patient because I knew they were busy, but she said they were properly staffed for the crowd and it shouldn't have happened. We offered to pay for husband and son's meal, but she comped the whole thing. So I spent almost 2 hours at Chili's and left hungry. read more

We went on 9/25 about 5pm. We received our food in record time, the food was wonderful. It seems like every time we go the service gets better. And our drinks were refilled without even asking! Thanks for the great meal! read more

I have always has absolutely amazing service at this location. The food never takes a crazy amount of time to receive. My drink never reaches half empty before another is brought. The servers are all friendly and have smiles on their faces. I always order the same thing.. Crispy chicken crispers.. sides are corn on the cob and homestyle fries. I usually sub out the fries for steamed broccoli. The chipotle sauce is a perfect addition to the crispers. Chili's is one of favorite places to go when we are out that way because of the service. read more

I must say that this Veteran's Day was extra special thanks to our wait staff. Both waitresses made our time here worth it. Their prompt service and attention to our needs is par excellent! The food was delicious and filling. My eyes were bigger than my stomach with the Margarita Chicken bowl. However, the Molten Lava dessert knocked it out of the ballpark. Delish! I would recommend this to anybody... read more

I'm not a huge frequenter of chain restaurants, but this Chili's is by my house and I can order takeout online and walk to pick it up, so sometimes the convenience lures me in. Every time I order something for take out here, I have a bad experience. I don't know why I keep going back. A couple of months ago I got sick after eating some enchilada soup that I picked up from here. A few weeks ago I ordered their crispy chicken crispers meal, and they tasted like burnt grease and rubber. Seriously the WORST chicken I've ever had anywhere, and I've eaten chicken tenders from gas stations before (yeah, I'm not proud of that, but I'm willing to share that embarrassing fact with you just to drive home how horrible this chicken was!) And just the other night I ordered a creamy cajun chicken pasta dish. The pasta was hard and dry, there was about a tablespoon of sauce in the whole dish, and there was no cajun flavor, despite it being in the name! I ate two bites and threw the rest away. I'm not one who usually wastes food, but it was truly terrible. I don't know if their food is this bad when you dine in, but I am DONE with takeout food here. I don't give out one star reviews often, but the to-go food from this particular Chili's is definitely worthy of this dubious honor! read more

Lunch with 2 salads took a total of 30 minutes to be served. They weren't even busy! Wait staff wasn't great either.

This is a decent Chili's. The food is good and is consistent. Service is friendly, but variable in terms of speed. The whole place is a bit dark and in need of serious freshening up - it's 1993 in here! read more

This place is TERRIBLE anymore!!! I used to like eating here every once in awhile, but EVERYTHING has went downhill in every manner possible. The food is terrible, served cold, disorganized kitchen, temperature of steaks are horrible, (apparently do NOT know how to check temps) ordered a DIET soda & brought a regular soda, no management to be found (except for at the bar the whole time to discuss my issues), people sitting around me in both directions were all complaining about similar complaints I had . The best steak available on the menu was 3/4 fat & way over cooked & after 3 times taken back to the kitchen after requesting medium rare (probably dropped on the floor couple times too & still could t get it rite!!!) (I took it home for the dog) I used to like getting Fajitas, but now the tortillas are served in foil (that's really classy & NOT restaurant quality) which don't even stay warm at all & get hard too! (used to be served in a red plastics container with a lid that kept them soft & warm) Who knows why THAT's changed too..... read more

To everyone bitching about the food, I have to say, it's a chili's. I don't expect top of the line super duper tex mex. But I have been here two times and the service and food have always been good or what I expect. It's a little pricey for what you get but not a rip off. My fajitas where good. I got the trio and it was loaded with all three meats. My girlfriend had the chicken bacon avocado sandwich. She really enjoyed it. My only complaint would be not enough tortillas. read more

Excellent service. The people who work there are very nice and throughly answer any questions you may have. However, the food was just mediocre. Nothing too special, unfortunately. I got the original chicken crispers, the batter was somewhat soggy and the fries were just average. Some of the people at my table enjoyed their food so it's either a hit or miss with this restaurant. read more

The servers there was very rude to me when i asked for a refill. I wouldnt recommened this location

Be careful when you order take out from here. They got our order wrong and forgot a few things. The chicken on my grilled chicken salad was ice cold and showed no signs of it ever even touching a grill (was home and eating in 10 minutes). There was no dressing on the salad and none was in the container or in the bag so I had to eat a dry salad. My wife had ordered a vegetarian friendly salad and it had chicken on it. They reluctantly remembered her dressing. They also forgot our chips and salsa. I hope that they start paying more attention to carry out orders or they are likely to lose some customers. read more