I like Chili's, always have, but it's been a long time since I've been to one. Had the grilled tilapia tacos on this visit, and though they looked amazing, the fish had a strong "fishy" taste which means that it wasn't the freshest fish. Disappointing. The tableside guacamole was really good, I was impressed. House margaritas were only $3.99, but they're not on the menu. Probably because they are pushing the expensive margaritas. You'll just have to ask. My son had baby back ribs, while tasty with the Dr Pepper sauce, they were skinny and not very meaty. It's Chili's. A chain restaurant, so.. It is what it is. read more

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I came in after work; I had a terrible day, actually a terrible week. I sat at the bar, & Derek was my bartender. He told me the Sunday Happy Hour Specials (I've been coming here forever (I live less than a mile away) and never knew Sunday All Day at the bar is happy hour. He was so friendly and nice, & had a happy smile! He turned my night around, just by his friendliness. He wasn't even trying! Truly, such a nice guy. ALSO- that being said happy hour prices at the bar are AWESOME--- BUT PLEASE don't skimp out on your awesome servers just cause your bill is cheaper ; they still work just as hard! Derek- thanks for making my day a better one after a crappy day . read more

The manager here was WONDERFUL!! I had placed a curbside order for my family and when I got home, realized they forgot my Chicken Enchilada soup. I called to notify them of the mistake and drove back to pick it up...only to find out that I actually hadn't added it to my order!! The manager gave it to me anyway!!! He was so super nice and went above and beyond!! Highly recommend!! read more

We frequent chili's very often. I was getting carry outs once a week, but the bartender was super rude to me, I asked her for extra ketchup and she tossed two packs on the counter and walked off. I totally get people have bad days but the second interaction with her was not much more pleasant to be fair. The food has always been acceptable, but our laSt visit my burger bun came out crunched up, it was literally bent in half and the other entree for my partner was served at room temp. By the time someone came back to check on us, at least 10 mins had passed, so after a few moments we decided to just make the best of it and eat what was available to us. The chips and salsa are really good here so I'm definitely going to miss that but I'm sure we can find somewhere else with better service and attention to detAil. read more

Let's just set the subject of food aside for a moment ... sometimes the merit of a restaurant lies in the service and an overall feeling of how you're treated when dining there. And I get that that dynamic can be solely based on good timing. Catch your server on the day they finally figured out how to unlock a fun iPhone feature and your service comes with a little more personality, an easier smile and lots of patience. Show up on a day when getting to work meant having to change a flat tire and realizing that you put on mismatched socks and well ... maybe cherubic smiles and happy vibes are harder to come by. I get it. Which brings me to this Chili's location and why my wife and I added it to our list of possibilities on the nights we eat out. We've never gone to this place and not been treated like they were glad to see us. Does anyone who works here ever get flat tires? The service and the table-side manner is consistently positive. Love that about it. Now on to the fare ... because ultimately that's what draws consistent customers, right? Zero complaints ... I get the Margarita Chicken with rice and black beans and it's always terrific. The portion of chicken is the biggest plus, along with the guilt-free calorie count. (Go sans tortilla strips and it gets even better as far as that.) My wife varies but it was fajitas the other night and as usual, the quality and quantity validated our decision to do dinner here. We'll be back! read more

Need to have a better carry out/curbside process. Ordered online and selected carry out but apparently it's not an option it's only curbside delivery now. Don't give me the carry out option then. Not keeping track of cars arriving - very unorganized. Waited for food 15 minutes past time it was supposed be ready to find out they had lost my order. Glad I didn't pay online. read more

Tired of short staff excuse due to Covid19. Terrible service and waiter got an attitude . No featured lemonade drinks because they ran out of lemonade at 4pm. read more

Came here for some margaritas, left with a night full of smiles and laughs. Our waitress, Victoria, was amazing! It was only her 3rd day working and she made us feel welcomed and our experience enjoyable. Definitely recommend that you ask for her to be your waitress! We will be back. read more

Chili's... everything you would expect from an average chain restaurant, and not a drop more! The good thing about this location is the food is consistently decent. Without exception, it's as described and comes out hot and delicious. The service here always tends to be hit or miss, however. On this particular visit, our server was probably pretty new, and clearly had not been properly trained. We were in no particular hurry however, and most of the debacles just gave us a chuckle and were not a big deal. He did, however, charge us for the wrong tables bill when it was all over (and believe me, I wasn't getting a good deal)... then had to void the credit card sale, which took forever, and then return with everything fixed, minus my card, which reappeared shortly thereafter. No harm, no four I suppose... but like I said, good for a chuckle... we felt bad for the new guy!! Don't worry Chili's, we'll be back! read more

I always hated Chili's. Whenever my best friend wanted to go there I would go dragging my feet. Until I tried their Chicken Enchilada soup. My favorite is the lunch special (but I get it at dinner) for unlimited soup, salad and chips and salsa Yum! I signed up for their emails and they also send me coupons for a discount. My service here is usually pretty good. Often I feel like my wait staff goes above and beyond what I expect of them. They also always try to honor my coupons, even if it means bending the rules just a bit. I also get pick up service, although it seems that the pick up service never has as good as service as the sit down and this is more recent. In the past, I've gotten my unlimited combo to go (not unlimited in this case) and it has been the same that it is when I eat there (about $9). However, when I've ordered it that way recently, they've charged me everything individual and it's been closer to $11. I got pick up on Halloween and the woman who answered the phone and took my order wasn't very competent. I had to repeat my order 5 or 6 times, and she charged me the higher price, even though I specifically said I wanted the combo. read more

Do I have to give them a star? That's how bad our food was. We have been getting carry out from this location since they opened. While the food has had its ups and downs over the years, this time was the worst. We ordered a steak fajita dinner and a rib dinner. The steak was so tuff that I couldn't eat it. I understand that you can loose a little quality in a carry out but this time I can't blame the fact that it was carry out. The steak was full of fat and so tuff that I could not cut it let alone eat it. Now the rib dinner. The ribs were just bad. How something can be dry and mushy at the same time boggles my mind. The corn on the cob was tasteless and full of water and the fries were under cooked. read more

Ordered curbside just to get 2 of our orders wrong, informed staff of wrong orders and then waited 40 minutes for new orders just for them to get them wrong again. By then the my order that was correct (a burger) was cold and soggy. The woman we talked to wasn't very nice and did little to nothing to communicate our actual orders and just stood there. We had to talk to a different staff member to finally get the right orders nearly an hour later. Very bad service. read more

Terrible. Freezing cold. Filthy dirty disgusting. Service was awful took forever to take our order then finally finally did and waited over an hour for our food and finally enough was enough and walked right out. Never go there read more

Earlier this week I ordered chili's via Door Dash & ordered the old timer burger & chicken tenders. My son took a bite of his burger & asked me if it was cooked. I pulled the bun off & it was raw. Completely raw. I ended up driving to the restaurant & spoke with the manager. She said that she could have it remade but that they cannot do refunds with any online order. I ended up walking out with no food or refund. It was ridiculous & I told her that if my son gets sick that I was calling my lawyer. The worst customer service & no regards towards human safety by serving raw meat. read more

Decent food... Went in early evening with my family. The wife and I decided to grab some drinks from the happy hour menu at our table. The waitress even gave us some information on the happy hour specials. When we ordered our drinks she came back to tell us that we weren't actually allowed to order happy hour drinks from the dining area. I had to walk over to the bar to get our drinks. Then carry them back to our table. The bartender however not allow me to get two drinks until my wife walked over from the dining area to prove that I was not getting a second drink for myself or an underage drinker apparently? The bartender acted as if she definitely didn't believe that the other drink was for my wife. Incredible. Stupid policy that made me have to walk up to the bar in the first place especially when they had the happy hour offerings at our table. Our dinner was quite good and the manager Brian came over to make sure everything was going alright. He apologized for the stupid policy and was a very attentive to us throughout our meal. Our waitress Andrea G was pretty good as well. All in all a decent experience. We had a free appetizer coupon from the web- cool! The Buffalo Bacon Ranch salad was quite good. read more

Chilis always has decent tasting food; however, my husband and I just had three tacos each, a basket of chips, and one glass of bud light each, and the bill, with 15% tip, was over 50 dollars. Absolutely ridiculously overpriced. This was lunch. Chilis, no wonder there is never a wait to get a table. read more

Every time I order food they mess it up. Chips missing from queso, steak fries rock hard, burger cold and gross. It's bad when the dog won't eat the food from chilis. Do not waste your money or time with this restaurant. There's better nearby for better prices, Panera, buffalo wild wings, Thai, and you won't regret the food you get from any of them. I see many others reporting the same. It you want to throw money and food away then order chilis. If you respect yourself you will avoid this horrible place. read more

Love love love Chilis.... We walk in the door and our usual waitress brings us our black berry ice tea... Amazing memory she has!! Eleisha is her name!!!! read more

Chili's - Bars Near Me - Shelby Township, Michigan

I'm Jeanie from Yelp. I'm kind of a big deal here. I have no idea what the dining room is like since I just like hanging at the bar with my favorite bartenders Rachel, Kaylen and Victor. I'm sure the food is good but I couldn't care less, the margaritas and Long Island here are the shit as are the bartenders. read more

Service was decent but the food has taken a turn for the worse. It used to be decent tasting food before COVID. The chicken dinner portion was much smaller than before and the chicken was rubbery. The hamburger was burnt. I wasn't asked how I wanted it cooked. Very disappointing. read more

Server Sam and Manager Eric- AMAZING! Me and my friend had such a great time here with the margarita of the month and the delicious apps. Will be returning simply for the customer service. read more

My honey & I stop by here about once a month. We aren't big fan of chain restaurants, however, it's close to home, fast & they have margaritas. We love THIS location. The service has always been good. Maybe even better than good. You can see the staff working together as a team. My sweetheart loves to tease the staff because they have team service here, he always tries to joke with them. He is not always funny but they take him in stride & are never rude. We have always gotten what we have order, our food has always been hot. Drinks are ok. I always order the spicy shrimp tacos. My favorite. Their menu seems to change a lot, that's good I guess, as long as they leave the tacos.... I am not a big fan of the happy hour margarita, it's cheap but not really flavorful. I just get a top shelf. They have a new system where you can order drinks & pay your bill automatically... Um? Not sure about that. It even had a sliding scale for gratuity... Less personal. I skip that feature. I recommend THIS Chili's. One issue: if u sit in a table that can peak in the kitchen, I have noticed that the floors and visible area is always messy.... Not dirty, just messy. Someone should be sweeping, tidy up. read more

Our go to spot when we don't know where else to go. Always consistent and delicious. The staff changes a lot but they always seem to be polite. The menu is affordable. Can't be disappointed! read more

Started coming to this one instead of the one on Hall Rd as this location is much cleaner, newer and the service is better too. They have a new menu with items on a tray and my husband and son ate like cave men and loved every bite of their feast. I usually eat the shrimp spicy tacos and was not disappointed. Should I mention the molten chocolate cake.... yum! read more

Honestly, for the past two visits to Chili's, the food was mediocre at best. When I had chicken tacos, the meat was very dry and nearly burnt. Then, tonight, I had bacon ranch quesadillas with chicken. They were not as good as they used to be. Their strawberry lemonade wasn't very good, I couldn't taste strawberry in it. I don't think we will come here again for a while. read more

First time here tonight and it was awful. Cramped to the point of being very uncomfortable. Our food came out cold and my chicken was so hard I couldn't chew it. There are electronic games on the table that entice kids to play then charges you $1.99 on your bill. Server forgot to mention this to us in advance. read more

We met up with friends for a post-Christmas get together & decided to eat at this location as there was a silver sticks game in Port Huron last weekend and anticipated the Fort Gratiot location would be abnormally busy. We called an hour ahead for seating - when we arrived they were at 95% capacity. We waited 20 minutes to be seated despite the call ahead. Food: Our server was new and not very knowledgeable about the menu. She did not know what items were gluten-free (I have celiacs), & the menu is not labeled, so I had to look them up online. I ordered a gluten-free salad with shrimp. It was either not prepared as gluten-free or was cross-contaminated as I was sick after we left. The rest of our meals were fine. Service: Mediocre at best. Shortly after leaving the restaurant we realized we had left a card containing a $50 gift card, a gift from our friends, inside on our table. Our friends had also left a few miscellaneous items of their kids- a stencil & large child's bow/barrette. I went back in less than 10 minutes after we had left, to look & retrieve them, to find our waitress cleaning the area. She'd already cleaned off the table and was sweeping the floor. I asked her about the items and she said nothing was left behind. I told her the envelope was white and asked her if she could have accidentally thrown it away. She told me she'd check the trash and departed to do so. A few minutes later returned and said nothing could be found. I find it extremely hard to believe that all 3 of these items were not able to be found. At this point in time, the restaurant had cleared out and was not busy. After scouring the area myself, we reluctantly left. I called to ask the greeters if the items had shown up in lost and found. I was disconnected. I called back a second time and was told they were not there but to call back in the morning. The next day I called to inquire if they had shown up in lost and found. I was asked to call back at 8pm and they would speak with the waitress who had served us. Again, when I called this third time, we were told nothing had shown up. This location seems to be more concerned about co-worker socializing than customer service. Hopefully we will have luck when we call back again today. Its highly unlikely that all 3 of these items were accidentally thrown away. We've all meticulously gone through our things and sadly, our friend's sweet 4 year old is devastated about her missing things. She keeps telling her mom that it was "not her favorite night". We hear you kiddo, we hear you. Great friends and convo, but lousy service! read more

I didn't get my appetizers in time :( I was very hungry and my boy Chris Gainz needs his fried cheese curds just as much as I do. Other than that, when I recieved the curds, they were delectable. read more

Chili's - No appetizers on table :( - Bars Near Me - Shelby Township, Michigan

My wife and I come here often. Always consistent, from the food to the service. The chef knows how to cook a steak! We always make sure that Juan is on the grill. Brian, the manager that asked about our meal was really nice and accommodating. We even convinced our friends that didn't like Chili's to try it. They are now regulars too. Don't make the mistake of thinking that this is like the other Chili's, it's not. read more

Family favorite. Love the bottomless chips and salsa appetizer. Great food and good service. Clean and up to date restaurant. We eat here frequently and will continue to. read more

Kids meals came after their parents dinner was all done. Oh yeah 3 for $10 was great, however oh yeah the restaurant ran out of ice cream for our dessert! There is a Krogers and Meijer directly across the street. Kids hamburgers could be thrown against the wall (hard) as a rock. Kid orders Coke Zero, gets lemonade. Really terrible will not be back. Oh yeah took 15 minutes to order and another 30 minutes for parents food, 50 minutes for kids. Did I tell you that there were only three tables with people at them read more

Great service. Horrible food. All the drinks we ordered were warm. Only plus was the service and chips and salsa

The food is great here! My family loves to come here because of the incredibly nice staff! We always ask for a really nice waitress named Cathy, she is fast and always has a smile on her face! We have been going here for a while, and we never had a problem! This resturant is overall fantastic, I recommend this specific location to everybody! read more

Typical chain resturant the food taste the same here as it does at the rochester road location. Our waitress made sure we were taken care of and over all the experience was enjoyable. For anyone who is looking for something new to try go for the cajun chicken pasta! read more

I have been going to Chili's on 26 mile for years. I have never had a bad experience. Last week I brought my son and we both lived the food. I ordered the Big mouth bites and he ordered a Bacon burger. They were cooked to perfection. We saw a man go by the kitchen and tell the cook how wonderful his food was too. The server was attentive and friendly. I love how you can electronically pay at the table too. Next time I will save room for dessert. read more

My family and I are frequent customers of this location. Dining in is always fantastic here and if it isn't, managers are sure to correct the issues we have. Today we picked up a quick carry out because we didn't want to wait in the cinco de mayo mess. The food was cold. I got steak that was medium rare. I received it still bleeding and not even edible. This place needs to work on their carry out. read more

Don't try to go here at lunchtime. Even though the place is empty it will take you 35 minutes for someone to notice you are there. Then an additional 12 minutes for them to take your order. We went here for a quick lunch and it took us an hour and 30 minutes. They had a total of 3 tables that had customers and the waitresses spent most of the time hanging out in the kitchen dilly dallying. The food wasn't amazing but it wasn't terrible either. Just the service was poor. Might just be this specific location because usually Chili's is efficient and friendly. read more

Food here is exceptionally good and the service is good and fast. As soon as we got seated our waiter showed up and the rest is history. He got our drinks, appetizers, and entrees so fast we were literally in and out of that restaurant. read more

Fast service. Great lunch specials. I work next door and the staff is very accommodating with length of service. Every time I'm there I see manager on staff walking around. read more

Stood at the front door for 5 minutes waiting to be seated (only about 10 people in there eating) multiple waitresses made eye contact with me but never bothered to seat me or tell me to pick a table. Waited and waited a little longer and turned around and walked out. read more