I've been coming here for years always a pleasant experience. Saturday after taking my family to a play we wanted to have dinner at chili's per the kids. So we walk in not even 1/2 full standing there for 5 mins while there's were servers walking by nothing said. After the the hostess was finished talking & laughing with staff looked at me and asked if I called ahead for seating! Why would I do that if there's nobody in here , she's says we are short staffed as she takes the call ahead guest behind me right in and tells us we can wait , but it's gonna be 25-30 mins. Unreal I never write reviews but the customer service was at a very low standard. Rules or no rules. Anyway I will spread the word and not be dining at this establishment for a long time. Really need to step up the customer service. read more

Service was fast and excellent, Refills came out without even being checked on. Food was hot and delicious! read more

Chili's - Fajita night for my half birthday. - Bars Near Me - York, Pennsylvania

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Always happy with chili's. This location is pretty busy at 7 pm on a Saturday so it sucked having to wait. However, our server Nikki was a doll and we truly enjoyed our dinner. read more

The service was friendly and exceptional. There were 2 women named Heather and Desiree and they were very kind and friendly! 5 stars read more

Chili's - Near the seating area - Bars Near Me - York, Pennsylvania

I've eaten at Chili's for many years albeit at different locations. This evening was the first time at this particular location only because of shopping nearby and it was close to dinner time. The 3 stars is for the server who was awesome while being extremely busy. She took notice of my drink being almost finished while waiting for the food and brought me another without me asking. Bonus for that. The missing stars are because of the food. My child and I both ordered well done burgers. His was more done than pink unlike mine. Because I'm eating keto, I chose to use a fork and knife to cut into the burger itself without the bun. Good thing I didn't just bite into it. The only brown on my burger was the outside that shows. The inside looked like the ground beef package from the store or beef tartar. At this time the server was busy elsewhere but when she did come around, I just wanted to pay and leave. She was pleasant and offered another burger even if it was to go but I refused. If the kitchen didn't take the time to get it right the first time before it was brought to the table, I don't want anything else that comes from there. I understand them being busy and trying to get everyone their meals but time needs to be taken to make sure well done is well done a/k/a no pink whatsoever especially if a child is eating it. I'm sure glad I didn't go with chicken or shrimp. It's unfortunate that mistakes like this can cause a big name business to lose customers. If I wanted fast food we would have went to one of those. Just be careful and cut into the middle of your meat choice and check it before it reaches your mouth. Just saying... read more

My boyfriend and I come to chilis pretty regularly. However normally we go to the west end, but today we opted for the east end. Our cheddar bites came out a little cold/undercooked but Michelle was wonderful and had them fixed immediately. Management also followed up with an apology and to see how we were doing. I appreciate everyone being proactive. Shout out to teamwork read more

I love chilis, this is my favorite restaurant EVER. The baked potato soup is top notch. 10/10 recommend.

Always great food and service. We always eat at the bar. Lauren is a great bartender and server. Never had an issue here with anything, which is why we continue to come almost every week. read more

I have rarely been disappointed with Chili's. I actually can't think of a time that I was. We are frequent 'flyers' at Chili's in West York! The servers & other staff are very efficient & check on us frequently to see if our food is satisfactory & if we need anything! We ate there last night & if you haven't tried the fajitas, please do! They have that meal down to a science! The beef has such a wonderful flavor & beef & chicken are SO tender. We shared a dinner & chose all three meats. It was plenty for the two of us & was delicious to say the least!! Salads, burgers & fries have also been wonderful!! Thank you for the great food & friendly service that we always receive!! read more

Called ahead and still waited almost 15 min. Service was good and friendly. Appetizer was the fried cheese, it was just luke warm when it came out so we sent it it back and it came back just a little hotter. Fried cheese should be hot and stringy!! Food was tasty and what i would expect from a chain restaurant but once again neither mine or my friends was very hot, its hard eating warm mashed potatoes. More than likely will not go back. read more

I had the buffalo chicken salad- lettuce was wilted, about 4 blue cheese crumbs, not appealing at all. Not the same salad I'm use to getting from the Chili's in Wt Marsh, Maryland. Also had the fried pickles- was hardly battered and very, very greasy. Only good thing is that the waitress was nice. Please hire better qualified cooks! Next time I'm in the area, will go to Micky D's. read more

Love me some chili's but this one is pretty slow today. Waitress is not that attentive. It was like pulling teeth to get service. Her excuse was a shift change... although she said in the beginning she and another waitress would work as a team, the other girl never stopped by, and when I asked if she had a team member to helper here, she said not really. Meh... chalk this experience up to shoddy service. Food wasn't as good as usual either for whatever reason. read more

Normally, this Chilis is solid. However, I recently ordered take out and the order was not prepared correctly. The burrito was dry when it should have been smothered, and we specifically ordered extra sauce. I attempted to call and let them know for the future, but to no avail; so now the Yelp world knows that they slipped on a very simple meal. Moral of the story: don't order take out here on-line and not check the boxes before you leave this one. read more

We love chili's we come quite often sometimes with the kids and sometimes with out the food is always cooked correct and we always ask for our favorite waitress Amber she always has a smile on her face and always gets our order correct we tell our friends all the time read more

Not as good as it was, but still has good food and drink. Nice service. Just ask for whatever you need. They try to accommodate most preferences. Most times I have to tell them to hold the salt and spicy stuff and the food turns out good. read more

Last week two friends and I ate here and couldn't have been happier with our food and service. I had the chicken tacos and I have to say they were so tasty! I couldn't stop raving about them. Our food was a little show arriving so our waitress offered us free chips and salsa to keep us happy and they were delicious. I was very pleased with my regular margarita on the rocks with salt. So glad I went outside of my regular Mexican fix to give this place another try. read more

Bad experience. Got the crispers and they were cooked to well. To hard to even eat. Asparagus with garlic tomatoes was not good at all no seasoning and cooked in nothing. 2 Slices of garlic just sitting there. read more

The food was very good at one time at this Chili's and The reward program was also good but our last visit will be our last visit. The food was substandard and the kiosk at our table did not work. The waiter brought us a paper receipt and We did not get credit for this visit. So long, Chili's. read more

Good food! The wait was a little long. Eating their chips and salsa is worth the long wait!

Chili's on Manheim Pk in Lancaster PA is amazing!! I always get great food and service!

This restaurant charges high prices for mediocre food. Tables were dirty, silverware was dirty, and I had to request that my table be wiped off. The food quality is jazzed up with the seasoning they promise, but presentation and quality are lacking. This restaurant is good if you want to get hammered at happy hour, then I'm sure you would care less about food quality. read more

In the past, we've had pretty decent experiences dining with Chilis (mostly with this particular location), but recent visits have been disappointing, which makes me move their rating from 4/5 stars down to 2/3 stars. Over the past several visits here, we've tried their fajitas (chicken & steak), their endless soup & salad combo, their "triple dipper", as well as other items on the menu. Generally speaking, we have been disappointed with the portion sizes & their quality. The fajitas looked like we only received a half-order instead of a full order (nothing like what we had previously received during past visits, nor anything like the picture in the menu). My wife ordered the endless soup & salad combo on a recent visit, but they were out of 2 of the 4 normal soups. How do you run out of soup? The triple dipper is a combination of 3 appetizers on a platter, but the portion sizes are very small for the $12 cost. All we got were a couple of sliders, a couple of boneless wings, and couple of southwest eggrolls. On another visit, we had the chips & salsa, but the chips were extremely oily. Not sure if they were freshly fried & needed time to dry out or what, but they were not good. We used to frequent this location more often, but because of the continued disappointments in their food portions & quality, we've been finding other Mexican alternatives around that are better than this Chilis. read more

I ordered take-out from this Chili's location today - Concord Rd., York, PA. When I walked in the door, my feet stuck to the floor the entire walk to the bar where I picked up my food. The bartender was appropriate, but not overly friendly. I got take-out because I was on my lunch hour. Went back to the office and discovered - salad dressing missing, greens marginal, no forks, no napkins. The tortilla strips on my salad were stale and there seemed like 800 of them all through the salad, which also had a ton of onions. I'm ok with both tortilla strips and onions, just not a ton and not stale. I also ordered salsa and chips. The salsa was fine, but the chips were also stale and had a funny smell. There was some kind of goop on the outside of the bag. The seeming uncleanliness of the floor made me question the overall cleanliness of other areas, like the kitchen. I would've taken the whole order back, but because I was on my lunch hour, that was impossible. Very disappointed in this location...as far as I'm concerned, it was awful and I won't return there anytime soon. read more

The hot rod show in town so wasn't expecting much. The wait was not so bad at all the service was good and fast. There was a small hickup with an order but it was taken care off fast. The manager was so nice. read more

My family and I eat at Chili's often. We celebrate birthdays and special occasions there as well as just a Friday or Saturday night out. The food is always great..as are the Margaritas! The service is always great too! We also stop in for Chili's to go sometimes and it's just as good! We love Chili's and it's always our first choice restaurant. read more

I waiting outside for my take out but I could see through the window the waitresses were eating food while getting customers food, I even noticed a woman like her fingers then picked up a plate and took it to the customer. I didn't witness any of them wash there hands. The worst part the manger was back there allowing it to happen. I ate a salad with steak and the next morning I was having abdominal pain and diarrhea. I loved Chili's food but I will never go back! read more

I just recently starting eating at Chili's and I love it! I am even looking for a part time job and I am going to apply at Chili's. Their food and service is always great. read more

Was at chilis last night for dinner just after a cruise to bahamas. It was delightful. The waitress was on the same cruise just a year ago and it was fun to hear her talk about the same experiences we had just had. The food was outstanding at Chili"s just as we had expected it to be. A perfect ending to a wonderful vacation. I had the Shiner Bock Burger and he had the shrimp and the delicious ending to the meal...the chocolate molten cake...No Words better to describe then YUMMY! Good Food Great Waitress Wonderful Nights End. read more

i was staying in York for business and went to this location on a Weds. nite at 6:30pm - I was alone so I sat at the bar for quicker service. Wrong idea - I sat for almost 5 minutes with not one person acknowledging me, then a group of 5 guys came in and sat on the other side at the bar - they were waited on immediatley and I still had not been seen by the bartender. I left at this point and went to the Longhorn rest. next door - got great service at the bar here. read more

The bartender (who looked like a ken doll), greeted us and sat us at a booth near the bar. We ordered table side guacamole and chips (could of used a little cilantro and salt), but very good. Then we both got the spicy shrimp tacos with a side of rice and beans...OMG they are sooo good !!!!! Great food, nice server, very satisfied and cant wait to go back read more