Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

If you have a 1895 house like I do, you may not like the news that the old chimney needs to be…read moredecommissioned and/or rebuilt. I got that news, but coming from Mike, who was thoughtful and thorough I definitely felt like I was in good hands with a trustworthy company. I had two chimney projects completed on the house a full decommission and a new hot water heater chimney. Duck worked carefully, quickly and honestly. He communicated regularly, and did great work. Thanks!! My old house needed a special touch on the demolition at the roof line and I couldn't be more pleased. Yes, a higher bid than another, but this is a great positive example of "you get what you pay for!" Excellent, professional work, completed on time. Duck left no trace. Thanks Mike for your honesty and Duck for your professional craftsmanship.

I used to drive across town to buy wood chips here. They always have the best selection of …read more... everything. I drive by here regularly and today I came in for a propane refill. 4.6 gallons of fuel for $10.99 Not a bad price. They had 2 guys filling tanks and handing out tickets to take inside and pay. They looked hot as it was blazing outside and although they had a shelter to give them shade, it has a metal roof. They were making the best of it. 1 guy had a vulgar mouth and the tall guy didn't talk, he just looked like he wanted to go home. I was on a mission until I walked into the showroom. I swear I heard an angel singing when I noticed what I was walking into. I paid. Said, thank you and walked around till I felt guilty for how long I was talking. If we didn't have meat in the car, I definitely would have stayed for a while. Good news is that it's BBQ season and my other tank needs fuel and I need ... something, so I'll be back soon.

This place is wonderful. I needed a new propane hose for my vintage camper and was having a hard…read moretime locating the fittings that I needed at the regular hardware stores. Stopped in here and they made one on-site for me, exactly the size and length that I needed. Hard to beat that! Price was fair and the staff were friendly.

I purchased a Regency wood stove insert from Portland Fireplace Shop (PFS) about 5 years ago. I…read morecalled to get a replacement catalytic converter, they have, (I believe) a lifetime warranty. The catalytic converters on wood stoves wear out eventually. You just need to email PFS photos of the converter, they relay to Regency as PFS are their sales reps, and you get a new converter. Easy. Regency wanted more photos of the box itself besides the cat converter. Based on photos of some welds, they ended up replacing the entire wood stove insert for FREE. (I removed the old insert and installed the new one by myself). Portland Fireplace Shop (Kristin) was courteous, prompt and professional. Timely. Kept the ball moving forward in the process. Regency manufactures and stands by their products, obviously. Top notch, 1,000% recommend their products to everyone. I am grateful in this day and age of flakes and fakes - for a company that stands by their product so honestly. It is wonderful and so appreciated. Thank you. Allen Crimmins

I worked with Portland Fireplace Shop to install a wood insert stove into our existing non-working…read moreopen fireplace. The first time they came out they where prompt, and told us that our fireplace didn't have the correct dimensions for the insert (we had a very shallow firebox). They don't do masonry work, so I had to find someone else to remove enough bricks from the back of the fireplace to meet the install requirements. Knowing the desired install requirements I worked with the shop to find a stove that met my design goals and looked at various configurations. They were helpful throughout this whole process. After I had another contractor do the brick removal they came back out again to remeasure. This time everything was good and I ordered the insert. It was on back order and the estimate I got was for 2+ months out. This is fine, I was willing to wait. The insert arrived early, a month later, and we set up a time to do the install and inspection. They where on time, prompt, and passed inspection. The only negative part of the experience was that their installer routed the power cord for the fan incorrectly and it melted against the stove during the first few runs. I contacted them and they where very apologetic and willing to correct the issue. In spite of that, I would still do business with them again. They where timely, their communication was good, their pricing was reasonable, and I feel like I got the right wood insert for my place. Thanks again!

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

This company is appropriately named A+ 5 Perry lives up to his moniker. Perry provided more than…read morefireplace service. He also educated me so I could avoid future problems. He's courteous and efficient. I appreciate his careful effort to keep the work area very clean. I'm eager to refer my friends to Perry.

Very knowledgeable and honest service for a good price. Got our gas fireplace cleaned and working…read moregreat! Explained everything in detail and did not try to get us to spend more like most repair places would. I would definitely recommend him to others.

Garrett and the entire install team did a great job of adding a gas fireplace in our Kitchen area!!…read more I would highly recommend them The finished fireplace looks great and we are very happy with all of their work!!

nothing but good things to say about the folks at all fuel. we were getting ready to install an…read moreinduction stove to replace a very old gas stove, and we needed to cap our gas line. all fuel arrived within the window (with an on-the-way message which is always super appreciated), the technician was very respectful of our home and diligent in making sure everything was set, and was on his way soon after. it was a quick visit for a small need, and while I can't say much about the cost because I'm not sure what the going rate for gas services is like these days, i can say it's clear all fuel cares about the work they do. an easy recommendation if you need natural gas services. thank you, all fuel!

They live up to their name. Family owned business with a professional and personable expert. On…read moretime, informative, and reasonably priced. Highly recommend this company.

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.