I had such a wonderful experience at this pediatric office! From the moment we walked in, the staff was incredibly friendly, welcoming, and professional. Everyone was so kind and patient, and they made us feel comfortable and well taken care of. The entire visit was smooth and pleasant, and I truly appreciate how attentive and caring the staff was. It's not always easy finding a pediatric office where you feel like your child is genuinely cared for, but I definitely felt that here. I highly recommend this pediatric office to any parent looking for a caring, friendly, and professional team. We had an amazing experience and will definitely be returning! read more

After seven years, I feel it is important to share my honest experience with this pediatric office. When my daughter was a newborn, I brought her in because she had a fever and cough. After the medical assistant took her vital signs, she went into another room. I overheard her and others making remarks that made me feel they were making fun of me for bringing my infant in with those symptoms. As a new mother concerned about her baby's health, this was upsetting and left a lasting negative impression. I did not return to the office after that visit. The walls also seem very thin, so conversations can easily be overheard. I hope the office takes patient privacy and compassionate communication seriously. read more

Dr. Shih could have better bed side manners, he tends to speak at you instead of to you, and gets irritated when you ask him a question, maybe its time for him to retire, he said he has done 30 thousand colonoscopy's so I'm thinking he is done with answering peoples questions, my mom passed away of colon cancer, so of course I am going to have questions when they find polyps! please be more compassionate doctor we are not just numbers ! read more

Dr. Ching and Christmas are so caring and helpful. They answer all of my questions and are nonjudgemental about anything I tell them. They are AMAZING!!! read more

Such a great pediatric clinic! The doctors are super kind and really good at explaining things and giving the right prescriptions. They have two locations, and both are excellent -- clean, organized, and easy to get to. We love our pediatrician here -- they truly care and take the time to listen. Highly recommend! read more

Ching's Pediatrics - Pediatricians Near Me - North Las Vegas, Nevada

My older son was born with heart conditions & is autistic so I've always been very particular when picking his medical team. When we moved back to Las Vegas, a friend recommended Dr. Ching & I couldn't be any happier about it. Dr. Ching & her entire team are amazing! They're super easy to work with & never leave my questions unanswered. They're very mindful of my son's autism behaviors & are so kind. I just had my 2nd baby & am so glad we already have a great provider for him. We recently had to get his tongue tie cut. Dr. Ching made sure I was informed of the whole process & knew exactly how to tend to him after the procedure. read more

There are far better pediatricians to take your child to. Ching has no interest in your child if you are not there to get vaccines. She is not personable w the child at all. The nursing staffs is beyond half- a**. I would not recommend her for your child as their main, permanent pediatrician, NO. read more

Very bad front desk. Never pick up phone calls or call back. Dr Ching is good the other doctor always and never seems to care. She said my son at 4 months old need to go see physical therapy and will refer us then now he is 7months old never a call from a physical therapy. We went back again they said will refer other doctor then nothing. read more

Ching's Pediatrics - Pediatricians Near Me - North Las Vegas, Nevada

I have been taking my daughter to see dr Ching since she was 1 month old. She is now 7 years old and I have experienced the absolute worst experience ever and it will be the last time my child goes here. Apparently Dr.Ching's wife is the manger and she is extremely rude and disrespectful! My child has asthma and just was diagnosed with RSV and her medication that she needs now because she is currently having trouble breathing was sent to the wrong pharmacy so when I called to try to get it straightened out, the manager tells me if it's so important why don't I go to the wrong pharmacy to pick up the medication when I'm unable to take my sick child out right now and it's so far from my house. As opposed to the one that is two minutes away from me that her medication was supposed to be sent to. Instead of being helpful, she continued to hang up the phone and not answer the phone when I called back and told me if I want my child's medication I only need to talk to her and she continued to hang up on me. I've never experienced this dealing with her pediatrician especially regarding a sick child. Her oxygen level was at 82 today and this sick lady hangs up the phone when I'm trying to get medication for my daughter, honestly stay away from here. And when I tried to get her name, She tells me she's Dr Ching's wife and hangs up the phone again. I've never experienced unprofessionalism of this level. I'm truly hurt and disgusted by that lady's behavior and I have the phone call recorded she hung up on me and said I was yelling when I was literally talking in a regular tone almost whispering and she still hung up the phone on me repeatedly and then would not answer the phone when all I was trying to do was get my child's medicine. That is extremely cruel and sick stay far away from this practice if your child's health is important to you. read more

Ching's Pediatrics provides exceptional care for children and families. The staff is warm, professional, and always welcoming, making both parents and kids feel comfortable from the moment they walk in. The Dr. Ching and all the other providers take the time to listen, explain concerns clearly, and truly show compassion and dedication to their patients. The office environment is clean and child-friendly. I highly recommend Ching's Pediatrics to any family looking for a trustworthy and caring pediatric practice. read more

I just switched to Dr. Ching and it was NIGHT & DAY. My son is now 7 months & he's really developing a personality so I wanted to find a more personable pediatrician. Dr. Ching as well as her student NP we're just that. My baby boy was smiling & laughing the whole time. My appointment was to establish care. When I called for an appointment, it was 4 weeks out. They seem to be a busy practice with multiple providers, but Dr. Ching being the main provider. They have 2 locations - one on S Fort Apache & sunset, the other on craig & N Decatur. We go to the Fort Apache location. There were paperwork online that my husband filled out and sent to their email the moment the appointment was made. When we arrived, the front receptionist stated they were unable to find the paperwork online, but had paperwork ready to fill out. A little inconvenient, but the newer facility, professionalism, & care given by Dr. Ching made it all up She was thorough, answered ALL my questions, AND gave me more information that my old pediatrician never gave me. She had a chart of all the developmental milestones and a chart for starting solids. I already started my baby at 5 months & let my old pediatrician know, but I didn't really have any instructions or direction before. Because of the excess information given to me, I know what to do & I feel comfortable doing so. After measuring my baby, she showed us her screen of where he fell in percentage: head circumference, height, weight. I felt like she cared and wanted to show us what she was looking at. She also explained to us that she does have other providers in her practice & there may she times we may not see her. It's so crazy writing all of this and I bet people are probably thinking "well yea... that's what a pediatrician should be doing". But let me tell you. Dr. Ching is the first pediatrician to do that for us & I am so thankful. Happy to have established care here. Tip! Suite 100 is located at the back of the facility, so park in the back! read more

LOVE this clinic! Dr. Charisma is more than knowledgeable and so kind. The whole staff is always welcoming. We moved to Vegas last year and so happy we found pediatricians and staff who care. read more

Brought my daughter here for all her newborn check ups (newborn,1 month and 2 month) first two visits everything seems fine.. but the 2nd month all they wanted to do was give my daughter vaccines. When I questioned the Dr. and asked to have the information/handout about the side effects and risk she got very defensive and saying that in her country (Philippines) they are very effective and she recommends all vaccines to protect baby from getting dangerous viruses. I asked her if we were to get the vaccines and something negative happens to our baby if she will take responsibility, and she said "no, I cannot guarantee anything" that's when we declined to receive the vaccines for our 2 month old. She then said that we will need to find a new pediatrician and walked out the room. its very clear that they do not care about your children, they just want to get paid from the vaccine company for giving the shots to your children. I would recommend that you save your time and do not come to this pediatrician. read more

I would recommend Ching's Pediatrics on Ft. Apache. My son and I like both doctors there, and the nurses and office staff are friendly and efficient. Dr. Ching and Dr. Christmas are very sure of themselves and knowledgeable with advice. It is easy to get an appointment there, especially last minute, and my favorite part is we are not kept waiting passed our appointment time to be called back. Also, the whole establishment is immaculate! If you're looking for a new pediatrician I would give Ching's Pediatrics a try! read more

Kids doctor Ching is very kind been being my boys here since they were born they love the doctor she's pretty quick and as I mentioned before very nice office staff is attentive and helpful. I have had a hard time getting thru on the phone but heck who knows coulda been at no one's fault but my own. read more

I had called this them this many times to try to get an appointment for my son. The only reason they finally answered is because I called the Craig office. Had to drive 45 minutes instead of the usual 15 minutes to go to the Sunset office. The only reason I gave them some stars is because the office manager and the NP was nice. Otherwise it would have been a 1 star. Been with them for years and now looking around for a new pediatric. read more

Ching's Pediatrics - Pediatricians Near Me - North Las Vegas, Nevada

Worst billing department I have ever had to deal with. You can tell that the lady is either unaware of how to do her job, not trained for it or just lazy. Every.single.time I ask for her to submit claims or contact my insurance ; she just says "you have to call your insurance and ask them" THEN WHAT IS SHE DOING EVERY DAY? Just adding new patients and that's it? Anything that could be an extra step she completely refuses to do. My insurance is not letting me add a claim, because the office needs to send it, BUT YOUR BILLING LADY DOESNT WANT TO SEND IT. I try to be understanding, because English is not her first language, I get that, but if she is too afraid to speak to others then she SHOULD NOT BE DOING BILLING. read more

Not the biggest fan of Dr Chings. They are quick to prescribe antibiotics and send you out the door. There was also an instance where my son was sick and we collected a stool sample that took over a week to get results from and the office never called back with results. Just a lack of true care of patients. I'm sure this is common in the health care for profit industry but just sharing . read more

We just moved here and needed to find a new pediatrician for my two little ones. I saw all the great reviews for Dr Ching so I booked with her. I booked an appt for both of my children. It was nice that I was able to have them seen at the exact same time. The front desk lady (not so nice) but the two who called us in were friendly. A little clueless though. We were there for about 1.5 hours so lots of waiting. I was not happy with that especially when I have a baby and a 4 yr old. How could you possibly expect us to wait for over an hour in a small room comfortably??? Dr. Ching was nice when we finally got to see her and she answered all our questions. I'll be back but if it takes over 30 min to be seen by the dr again, I will be looking elsewhere. read more

I'm a Nurse Practitioner student and had the privilege of having Dr. Ching as my preceptor. I can't recommend this office highly enough! From day one, the staff and providers were welcoming, knowledgeable, and supportive. Dr. Ching took the time to explain things clearly to both me and the patients and their families. I recommend this office to patients for excellent care and students for a great learning opportunity. read more

When I was there in 2018, she used a bell to help her transition from one appointment to the next without any flexibility, even though I was mid-sentence, let her know ahead of time I had questions, and was on time to my appointment. I'm glad to hear that she's not using it consistently, but it was very disconcerting when I was there and had to leave with none of my concerns addressed because of "the bell". Not to mention, the office staff took an absurd amount of time to release my child's records to the new doctor. I would like to say she seemed caring when it was her turn to talk, but she was so concerned about her appointment windows, that she mismanaged her time and didn't allow me to ask any of my questions. Instead, I got a handout with general information that literally stated, "...If you have questions, ask your child's doctor." Riiiiiiiight. read more

Dr. Ching is not only an outstanding pediatric doctor but also an exceptional clinical preceptor. As a parent, I highly recommend Dr. Ching as a pediatrician due to her expertise, compassion, and dedication to providing the highest quality care. I was a practitioner student in her office. Since I witnessed how she is a pediatrician, I decided to move my son under her care because all I said during my clinical rotation was "I wish my pediatrician told me that" or "I wish you were my pediatrician when my son was younger." Moreover, as a professor, Dr. Ching enjoys sharing her wealth of knowledge and clinical experience to her students. Her lectures or teaching moments are engaging, informative, and delivered with enthusiasm. She has a unique ability to make complex medical concepts understandable and relevant to students, fostering a dynamic learning environment. She goes above and beyond to support her students, offering guidance, mentorship, and opportunities for hands-on learning. Her passion for teaching is evident in her commitment to student success and in the way she actively engages with each student's unique learning needs. As a pediatrician, Dr. Ching is not only highly knowledgeable and skilled in pediatric medicine but also incredibly compassionate and patient. She takes the time to listen to our concerns and always explains things thoroughly, ensuring that we feel informed and reassured about our child's health. What sets Dr. Ching apart is her genuine dedication to her young patients. She has a wonderful bedside manner that instantly puts children at ease, making doctor's visits a positive experience for them. Additionally, the office staff is friendly, efficient and compassionate to their jobs. They love "their" babies (patients) so much that they know them by heart. And, yes, wait times can be an issue at times. However, it's because Dr. Ching conducts thorough assessment and provides quality care to her patients. She pays attention to "cannot miss" diagnosis so the patient's health improves. I cannot recommend Dr. Ching highly enough, both as a pediatric doctor and as a professor. She truly embodies the qualities of an exceptional healthcare provider and educator. read more

Let me just start off with saying this- Dr.Ching, Christmas (I believe that's her name), and Princess the MA are the BEST. Very nice, attentive, and they listen. But, that's the only thing great about this office. The front desk staff never answer the phones unless of course you call over 20 times. They don't greet you even after standing there in the waiting room for 15 minutes. Apparently you have to stand in front of them until they're done having their personal conversations THEN you can ASK to be checked in. Idk, I've worked at multiple dr's offices and maybe I'm asking for too much but a little "hey how can I help you?" Would suffice. That's a basic patient care skill that are taught even in Medical Assistant school.... I wouldn't be so annoyed if they were actually "busy" but they literally ignored the fact that me and my family of 5 was in the waiting room, definitely not quiet. Now it is 45 minutes after my daughter's scheduled appointment time and we still haven't been seen. If I didn't need to bring her in for current concerns, I wouldn't have. Save yourself some time and find a dr who has better office staff. Everyone here seems to be so lazy. Don't answer phones, don't greet patients, don't smile? While waiting you can hear their personal conversations about other patients who call over the phone.. honestly, we're all just trying to make it through the day but it seems like their priority is what is the new items at Starbucks... catch them if you can *eyeroll* New year, new doctors office I guess. Thanks Dr.Ching & Christmas for the great care for my baby's first year, but I will need to find a new doctor at this point. read more

If you want a pediatrician that will NOT send prescriptions to the pharmacy and referrals to specialists, this is it. Asked 4 times for fungal medication for my 1 month old and they never sent it. Went to a different pediatrician and medication was at my pharmacy within couple hours. read more

Horrible service! They won't see my 3 month old child if he doesn't have his hep b vaccine. A child at that age does not need that shot in order to be seen. That's ridiculous. Denying health care because of vaccines. Such disgust. People have choices , we're in AMERICA! read more

I work in the medical field and I have seen numerous kinds of providers. Dr. Ching is definitely one of the few that I have seen who's really compassionate about her patients and the pediatric population in general. I did a preceptorship with her and I really witnessed how great she is with children and their parents. She is very knowledgeable and really knows how to approach even the fussiest child. The same with her staff, they are all very professional and very compassionate with the kids. When I witnessed how they worked I immediately referred my friends who has children to Dr. Ching's clinic because I know they will receive the best care they deserve. - Rowell read more

How many times do I have to call for you guys to pick up on a regular business day. Left a message but no response. Not sure if you guys ignoring your calls. read more

Extremely kind and thoughtful staff! Since we relocated I'd put off finding a new pediatrician but selected Dr Ching based on the Yelp reviews and her close proximity to us. We filled out all of the paperwork and were waiting for our medical records to be sent over from our old pediatrician. My older daughter came down with a cold that she contracted from her younger sister and woke up from her afternoon nap screaming that her ear hurt! Mommy tears started right away seeing my baby in pain. I called Dr Chings office at 2:30 and they were able to squeeze us in at 4:15! Amazing!!! Baby girl had an ear infection and we were able to pick up a prescription within the hour from Walgreens. Even bubble gum flavored medicine is a deal breaker for my daughter and she refused her medicine. The next day I called and asked if we could possibly get ear drops since she wouldn't take the medicine orally. Dr Ching didn't think drops would be effective and said the alternative is a shot. Within 15 minutes we were in the Drs office. Dr Ching voiced her concerns saying she felt bad for my daughter but I explained a shot is much less traumatic than fighting my daughter twice a day for the next 10 days to take a teeny bit of medicine. The nurse Maritza asked her do you know why you're here and my baby said I need a shot to make me better. Although we were seen VERY promptly the girls still had fun in the waiting room playing with the kitchen and toy puzzles. The exam rooms each have a different theme that is kid friendly as well. I realize that being seen won't always be that quick and we were very lucky to have been able to get in so quickly. Much mahalos to Maria, Maritza and Dr Ching for putting up with this Mommy's many phone calls and for squeezing us in two days in a row! read more

Ching's Pediatrics - Pediatricians Near Me - North Las Vegas, Nevada

it takes forever to see a doctor. I've waiting for an hour to meet the doctor. AND they never answer the phone. Seriously DO UR Job right

I'm very disappointed in the service we have been receiving lately. It's so hard to get someone on the line. We've been coming here since the beginning of 2019. The last few days my son has a fever and I have been calling nonstop for someone to answer. I was able to reach someone today around 9AM and was told no one was there to take appointments. Someone will call me back to schedule him for today. I don't hear anything for a while so I decided to call back around 10:35AM. The lady told me, she's able to help me with the scheduling, but there isn't an available time until Monday. It's Thursday..... For a facility for children, I have to say I'm very disappointed how they REALLY DON'T CARE for their patients. There is completely no way for them to see my son who has a fever for a few days. The doctor can't even call me back with a suggestion. Why should we continue to go here when they're not available for when we really them? Don't bother with this place. It was great back in 2019..it went downhills in 2020 and still bad. Our insurance covers everything fully for our son and they still manage to say we owe $7-8 every visit. I let that slide and not complain about it, but can't make time to see us when we need it the most. That's not ok with me. read more

front desk anna and mary ann are horrible. anna just hung up on me mid conversation. i will be calling and speaking directly to dr ching. anna you need to be fired for horrible customer service. mary ann you need to be fired for not knowing how to fulfill a prescription over the phone with cvs. this is the 4th time i am calling for the prescription and radiologist referral. dr ching, fire them or you will continually receive 1 star reviews because of them. there are many complaints about your front desk employees. read more

Jasmine at the front office is amazing. Has answered all of my calls and been super responsive and helpful with all and any of my questions. Dr. Christmas was also super helpful with being attentive to our needs and trying o help us come to a resolution. We are glad to have chosen our pediatric care here. read more

Dr. Ching and staff provide great care to their patients. They have availability and are good at trying to get patients in same day! I highly recommend any of the providers at Ching's Pediatrics. read more

I don't normally write reviews. However, I wanted to share my experience with Dr. Ching's office. From what I have seen so far, Dr. Ching is a very caring and compassionate provider. She addresses family concerns and provides detailed information and instructions to parents. read more

My three youngest kids have been seeing dr chings since birth. Well unfortunately they forgot to let everyone know they just stopped taking medicate with out no letters in the mail or a call I found out by calling to make an appointment for my child. SMH now I found a new doctor. read more

Dr. Ching is a very kind, funny, and compassionate person and you can feel her love for her patients. She is very good with kids, teaching parents, as well as teaching myself. I have been working diligently with her during my preceptorship for the past 3 months and it has been a great experience. I enjoyed working with her staff, they're very sweet, and working with her patients as well. I have learned a lot during my time here and I hope to work with her again one day. read more

The Drs and staff on this office are very nice, but not competent. We moved to Las Vegas in January and I took my four year old in for her annual check up and shots. A few months later, we went back in because my daughter was having problems with sleep. The Dr. Didn't seem to know much about sleep science and suggested some odd solutions that the sleep coach didn't agree with. We had blood panels drawn to check a few things. After 2.5 weeks, still no call back on the results. I called the office multiple times for the results and was first told they weren't in, then they were, but a Dr. Needed to review and would call me on a week. 4 weeks for a basic blood panel? No thanks. I do not recommend this practice. read more

I love Ching's Pediatrics! Dr. Ching is an excellent pediatrician. My friend recommended Dr. Ching to me after having my first baby. Not only did she genuinely care about my baby but also took time to ask me how I was doing. She made me feel at ease and confident that I would do great as a first time mother. Dr. Ching takes her time to explain things and I never feel rushed even though she sees a lot of patients. The office staff are great too- professional and friendly. I highly recommend Ching's Pediatrics for those who are looking for the best pediatrician in town. read more

Ching's Pediatrics - Pediatricians Near Me - North Las Vegas, Nevada

Chings Pediatrics is always able to get my children in to be seen without a long wait time. If I am unable to see Dr Ching, I am able to see her NP. When I am seen in the office, wait times are minimal. Would highly recommend! read more

The service is getting worse and worse, Last time we had an appointment and waited over 2 hours? I wish they are more on-time for their appointments. read more