Stopped in for a bite during a day trip to Burlington- it was a great small meal to have before getting back on the road. The staff was very kind and you know they have their heads on straight to keep up with person after person and keep things "flowing". Delicious food in a laid back atmosphere- it was great. read more

Chipotle Mexican Grill - Mexican Near Me - Burlington, Vermont

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This location is consistently awful. Crunchy rice and dry as bone meat. I give it a shot every couple weeks to see if they've improved but they never do. It tastes like they serve 3 day old food. read more

Wow, what a shame as Chipotle used to be top quality which made up for the spotty, inconsistent service. But now the food is downright awful and not even close worth the price. If you like cheap, chewy, and fatty meat at a ridiculous markup, continue to eat here as there is little other choice for Tex-mex in the area. But if you remember a time long ago when Chipotle didn't try to scam you by serving disgusting gristle disguised as edible meat, then please don't come here. read more

Chipotle Mexican Restaurant comes with the highest recommendation !! No wonder people were lined up to order their food found themselves nearly out the door . Once a month , we frequent Chipotle's Mexican Food . Yesterday, we ordered a bowl and a burrito to go! My son said that the burrito was the BEST he ever tasted ! " It had flavor." He has had burritos in several states on the East Coast as well as in California. As far as healthy food goes, Chipotle's can definitely claim it has a variety of healthy choices. You get what you pay for here. The prices are hefty - for a soda, bowl and burrito, you can expect to pay $30. However, you can expect that your meal will be delicious ! I highly recommend Chipotle's to anyone looking for an upscale meal for take-out, although, there is plenty of seating for customers after they have ordered. read more

Not bad, good quick service and friendly staff. I could go either way, the location was very clean.

The hours are always wrong and they never change them. Right now, they're claiming to be open until 10 or 11pm when they're actually "close until september 3rd". We understand you're short staffed, but the least you can do is let people know when you'll actually be open. read more

First time at Chipotle about a week ago, and I had a great experience! The atmosphere was clean and welcoming, and Grace and Jake were incredibly friendly. They walked me through the whole ordering process and made it super easy. I left feeling full and satisfied. Shoutout to them for making my first visit such a positive one! read more

I can't believe a place this badly run is still in business. They're constantly closed at weird hours, mobile ordering is almost never available, and they're always out of half the menu. They're overstaffed when things are empty, and have one person working during dinner with a line out the door. Whoever is running this restaurant is an absolute moron read more

Despite the fact that the restaurant was nearly empty and there were plenty of employees, the trash receptacles inside the restaurant were absolutely overflowing, the tables were dirty, my Carnitas was cold, there were no fajita vegetables or sour cream, and the overall place was just kind of grubby and unsanitary feeling. My wife and I were delightfully surprised that we didn't get sick from our meal. It just goes to show, you can't pay people to care. read more

Won't be coming back! I felt extremely disrespected by one of the servers (I think her name is Grace) to the point that other customers were coming over and asking me what her issue was! She asked me if I would like rice and beans in my bowl, and I politely replied "white rice please, but could I have a larger portion?" And she arrogantly cut me off and replied "beans, do you want beans?!?" The truth was yes! I did want beans she just cut me off and scowled at me for the rest of the bowl making process, and as I was walking to the soda fountain, I heard "OHHH MY GOD, IT'S THAT EASY, BEANS OR NO BEANS UGHHHH" extremely loudly to the point where I could hear her from the booth by the window and other customers were staring at her. My friend and I felt like we came in nothing but polite, and I'm sad not to be able to return to my local post gym chipotle spot. Hope this gets seen, as I'd like to return to my favorite local chipotle and not get verbally assaulted as I eat! read more

We LOVE our neighborhood Chipotle! The staff are so kind and sweet, they have become like extended family to me and my kids. They admittedly went through a rough patch with staffing issues, but with lots of hard work, and the dedication of their Manager, they on back on track. It is a busy location, as the food is excellent. They now have consistent hours, and online ordering in full effect. We couldn't be happier! read more

They always switch up their hours so when you get there they end up being closed .... It would be nice if the online hours actually were true read more

The guacamole is literally brown. It looks so disgusting. I know it's not that hard to at least add some lime juice in there. read more

Chipotle Mexican Grill - Brown Guac - Mexican Near Me - Burlington, Vermont

This is probably the best Chipotle location I've ever been to. Food is always great. Service is fast. I just wish that mobile ordering was offered more often. read more

I walked in and there was no wait. It was relatively clean. It's chipotle: I go because it's relatively healthy and tastes good. However, this location seemingly did not season their chicken. I know this is Vermont-- and I'm a southerner so I'm judgy-- but my god this was the most bland chicken I have had in a very long time. I grabbed it to eat in my car while waiting on an order from somewhere else nearby. If this is what I can expect from Chipotle in VT, I'm in danger. If you don't care about seasoning, go forth. If you do, YMMV. read more

Chipotle Mexican Grill - Chicken salad with guacamole, hot sauce, white rice, and black beans. - Mexican Near Me - Burlington, Vermont

My favorites: --Cilantro Lime Rice --Pulled Pork Chipotle Bowl --Guacamole I normally hate fake Mexican ir Tex-Mex food. Spoiled by having had years of the real thing (genuine regional Mexican cuisine), which is SUBLIME. Bur Chipotle knocked my socks off: The pulled pork, perfectly seasoned and richly sauced, was "melt-in-tour-mouth" tender. Flavors were nuanced, fragrant. The guacamole was 90% real, ripe, and creamy avocado (with only a touch of binders (oil? mayo? who knows what "salad dressing" fillers most "Mexican" restaurants use to save on expensive avocados). The cilantro lime rice had the perfect texture. The "cilantro and lime" flavors were noticeable and nice -- but I had hoped for a stronger "dose" of both ingredients. I wish little bowls of lime wedges & chopped green cilantro leaves had been available, but--the total Chipotle experience was YUMMY and DELICIOUS and NUTRITIOUS. Prices were fair. Service was fast and efficient. Ambience in this Burlington, Vermont location, though, kinda sucked -- super-loud, clattery, nerve-wracking, unlovely, and uncomfortable. But--no problem! I always order "to-go" and take the sumptuous meal(s) home. The to-go containers are great at keeping the food nice and hot. I LOVE Chipotle -- and I rarely feel that way at other (comparably-priced) restaurants. read more

Chipotle Mexican Grill - Mexico! - Mexican Near Me - Burlington, Vermont

I am honestly surprised by all the negative reviews this location has. I come here regularly (at least once a week), and each time has been a good experience. Knowing how busy this location can be, I'm usually prepared to wait in line for 10-15 mins during lunch hour. I feel for the folks running behind the counter, because I can only imagine how nasty customers might be (especially given all the negative Nancy's in the comments). Keep up the good work Chipotle employees! We appreciate y'all! read more

This place has great food but employees horrible. My to go order never has a fork or napkins. The portion size has gotten ridiculously small time to find another place. Plattsburgh, Ny read more

Worst chipotle I've been to. Completely filthy inside. Staff was really out of it. This place needs a revamp. Avoid

First time at this chipotle and arrived 5 mins before my food was suppose to be done. $12 for the smallest burrito in existence and brown guacamole. I thought they would have the quarantine system down by now but definitely not. read more

Chipotle Mexican Grill - Burrito and guacamole - Mexican Near Me - Burlington, Vermont

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Well, it's Chipolte, so you know what you're getting if you've been to any other Chipolte. The food quality of good, but this location seems to have longer lines than others I've been to. I don't think it's busier than other places, I think the employees are a little slower here. The tables could also be cleaned more often. Most people don't clean up after themselves, so the staff needs to be more diligent. read more

Chipotle Mexican Grill - Mexican Near Me - Burlington, Vermont

First off, anyone who works at chipotle is an angel. This work environment seems like hell on wheels, made worse by the customers. Reminder that this is the One chipotle in the state of Vermont. We don't have extensive chain restaurants, and we have very few of the good ones. Anyone who leaves an obnoxious review complaining about minor things like silverware or sauces probably has never had the unfortunate experience of working in customer service or having multiple demands on them at one time. Have some empathy, think before you speak, and touch some grass. I am thankful for this chipotle and it's basically one of three things my friend Chris eats. read more

Standard chipotle with slower than average lines. Servers are friendly, but seem like they need a few more servers to help out. They were so busy that we never saw anyone come out to wipe down any of the greasy dirty tables. Also, our chips were unedible due to the amount of salt stuck on them. read more

Chipotle Mexican Grill - Such salty chips - Mexican Near Me - Burlington, Vermont

Great tacos, friendly and quick service. They had a sign up with several jobs listed, so they're short handed, but still doing a great job!

Slow service. The place is very dirty. Staff does not clean. The food is tasteless compared to other locations. Won't be back. read more

Chipotle Mexican Grill - Spider webs should not be found in a place to eat. - Mexican Near Me - Burlington, Vermont

Avoid this Chipotle!!! Literally the worst one we've ever been to (and our family eats at Chipotle regularly). Tacos and burritos are so badly put together. Tiny portions of protein. My daughter burrito was basically all rice and sour cream with about two pieces of chicken. read more

This is another review on the same chipotle I've had trouble with in the past. This one is also now only open from 4:30pm to 10pm and left this sign on their chair when I was going in to get food. If they can't keep up with orders they should put a cap on how many they accept and actually allow in store paying customers to order. read more

Chipotle Mexican Grill - Sign on a chair inside - Mexican Near Me - Burlington, Vermont

Let me start by saying Chipotle is my jam... BUT NOT THIS LOCATION! I have been here 10 times total since they first opened. The first two times it was great! Clean, happy peeps working, and the portions were totally reasonable. Since then each time I go, it gets worse... which makes me SO sad because I love the food. I am not kidding when I say the portion size must have declined by 75% since starting to come here. Even when you ask and pay for extra meat, the woman actually looks like she is counting how many tiny pieces she will add (which is roughly 1/2 a scoop more but should be a full scoop.) This place has become a complete rip off! Oh and your total is NEVER the same! One day it's 12.50 total, one time 14.50, and one time 10.50. I ALWAYS get the exact same thing. I'm not sure if these employees get some sort of kick back for not actually giving appropriate portions of meat, but anytime I go out of state to any other Chipotle, I am given 4X the meat that I am given in So. Burlington's location. Also the workers are way less friendly than they were when the place first opened. I'm super bummed that we have such a sucky location for such great food. Wish there was another option in VT. read more

DON'T ORDER ONLINE/FROM THE APP!! I don't usually write reviews for chains unless there's something really wrong/outstanding. That being said, I would like to warn people about online ordering (at least at this location). You'll get an itsy bitsy portions made by the person in the back. Because they don't have to face you, they'll just throw a tiny bit of food in the bowl and send you on your way, hoping that you won't take a peek before you get home. I think I counted 6 pieces of chicken in my bowl. Really disappointed. Asked for extra rice. Didn't even get enough to line the bottom of the bowl as you can see in the pic. Food was ready a few minutes past my pickup time, which was no biggie but the quantity certainly left something to be desired. I work in retail and I get that it's busy at dinner time, but this is unacceptable. Have some pride in your work people! I've never seen a portion so small at any other Chipotle. I feel bad for the Door Dash workers who are going to get bad reviews/no tip when it's not their fault. If you're picking up yourself, spend the extra 5 minutes in line and get a normal sized portion. My stomach sure wish I did. read more

Chipotle Mexican Grill - Maybe 10 bites. At other Chipotle's the whole bowl would be filled like on the left side - Mexican Near Me - Burlington, Vermont

Ordered the other night and paid for double protein and didn't get it, asked for corn salsa didn't get it and got a different kind of salsa. Food is good but employees need to make sure they're reading online order tickets. read more

All I can say is wow... this is the worst chipotle in the United States. Just get a burrito and see for yourself. You'll find your protein at the bottom once you chew through the sea of guacamole and mountain of rice. Do yourself a favor and go to Moe's where they can at least roll a decent burrito. read more

I love Chipotle, but not this particular location! I was there at 2:00pm on a Monday. Filthy (disgusting) dining room, bulging trash bins, no iced tea, no napkins, no plastic utensils. And my burrito wasn't even that great. This location is almost always in need of cleaning no matter what time I eat there. I am such a huge Chipotle fan and waited for years for a VT location to open, but will have to avoid this location from now on. Panera it will be! read more

Chipotle Mexican Grill - Floor under the table next to mine. - Mexican Near Me - Burlington, Vermont

just ordered and paid online. went to pick up and location is closed. Sign says closed early. Website and online said open till 8. Showed up at 7:10. read more

Rice was under and over cooked at the same time, ratios were SO off. Chipotle is doing online ordering only and when you dont watch them make it, it is noticeable that the quality goes down. I am very upset with my burrito bowl. Please do better chipotle. read more

We ordered via DoorDash. There were no utensils sent in the bag. We ordered chips and cheese. The cheese was sent, but the chips were not. One of our meals did not have the fajita vegetables that were ordered. This is not acceptable. We would like a refund. read more

They only do online ordering which is literally the most dysfunctionally not updated situation EVER! There are 2 restaurants right next to them that allow in person ordering, assuring correct orders. When you order light or extra, you never get it the way you order. They are often out of chips and veggies (just shut down at that point!) which creates the need for refunds. In stead of just updating the website to reflect the shortages (no way can you tell me this huge chain restaurant can't afford to update their system when I know small businesses who have done this!) they force you to go through the excustiating process of talking with 5 bots who try to offer you a bunch of useless coupons on ur next order you have to use within 30 days! Laugha le when I REFUSE to ever go there for food again! It took longer to get a human to help me refund (that will take up to 5 business days to get) than it took to make this unrecognizable bowl of mush that was missing main components I ordered extra of. I can appreciate the fact that places aren't getting They things they need, but do better to alert the public BEFOREHAND so we can decide not to go there and make another choice or at the very least make getting refunded easier....or even better CLOSE DOWN UNTIL YOU GET UR PROPER SUPPLY! read more

Chipotle Mexican Grill - What's in this photo? I'm not even sure! - Mexican Near Me - Burlington, Vermont

This is the best burrito place in Shelburne. I always get my vegetarian burritos there and it's really quick and really easy for a nice fat burrito. -Kinda (my daughter) read more

Chipotle Mexican Grill - Love this place so much!!!! - Mexican Near Me - Burlington, Vermont

Worst chipotle restaurant I've ever been too. Completely understand they are understaffed, which is unfortunate, but we had an online order that was to be ready at 3:30 pm. When we walk in there is a huge line of people just waiting for online orders, with the workers saying they aren't making online orders at the moment because the like in the store is too long. So people who had just showed up were getting served but people who ordered online to try and make things easier had to wait? We tried to kindly ask the workers what the issue was and was met with attitude and rudeness, told we could get a refund that would take 5-7 business days. This is ridiculous. We didn't receive our food until 4:25 pm. A better system needs to put in place so people who ordered ahead aren't waiting longer than people who just showed up.. Won't be returning. read more

The restaurant is always closed (have tried to go 3 times this week and hasn't been open), but say they are open on the app. I love chipotle which is why I have gone multiple times to see if they are open. Will be calling in advance from now on. read more

This place is a joke. A literal joke. The employees are trash, don't care if they're under payed. They don't listen to what you ask for. I asked for double steak and double Barbacoa, and they gave me half on each and charged me for double. I don't recommend this place to anyone. I was also given things I was allergic too, that I did not order. lmao all was a free drink and have a nice day. Do better. read more