The past two times I've ordered from here were through UberEats. The first time my boyfriends order was right and my order was completely wrong. Instead of steak I was given chicken, i asked for corn, cheese, black beans and white rice.. I only got brown rice. I called and they apologized so I went in and got my order and they gave me a free drink for the inconvenience which was really sweet of them. Second time we ordered we both got the same as last time and AGAIN they screwed up my order. I tried to call the stores and it kept going to voicemail. I tried calling about 15 times. After 30 minutes of trying to call I gave up. Mistakes happen but two times in a row..? I'm not ordering from this location again. Also for some reason lettuce is not an option for the burrito bowl on the UberEats menu.. not sure if they can change it but it would be nice because I always want lettuce in mine. I used to live in Milford and I never had problems like this. It stinks because I love chipotle read more

This was literally the worst experience I've ever had at a fast-casual restaurant. The line moved painfully slow, not because they were busy but because the collection of employees today were moving with very little purpose. That's okay, that happens. What wasn't acceptable was the fact that they were out of salsa, out of corn, out of guacamole and nearly out of steak. To top it all off my card was initially rung up for $54 for two bowls. Good thing I caught it because the cashier certainly wasn't paying attention. read more

this place honestly sucks, literally disgusted on how clean they are . Food everywhere nasty staff. They are asking for mask it on website says if you are fully vax you don't have to have one. This place can burn down and I even seen roaches on the counters sooo nasty next I'm calling health department read more

Service is terrible, food portions are not even sub par. $8 for a Barbacoa burrito with nothing in it and $7 not even a mile down the street for a better tasting burrito with shrimp and a good sized portion. The attitudes the staff have wouldn't even be tolerated at a gas station, how the attitudes are so rampant in this location, I will never understand. The managers clearly can't get their staff trained properly or keep the attitudes in check. read more

I love chipotle but this particular one is lacking. The food is delicious and on par with any other chipotle ive been to, but the staff leaves something to be desired. No matter when i go or what i get, the staff is rude, abrupt, curt and doesnt listen to a word i say about how i would like our order. Im easy. I dont hem and haw at the front of the line. I work in custmer service so i am efficient with my order. Without fail, every single time i go here, something is hugely wrong with the order. God forbid i ask them to fix it and the attitude increases. At first i thought it was just me, but when it happened repeatedly and to friends of mine as well, i knew that wasnt the case. Please, hire some friendly people. I dont want a side of your employees hatred with my burrito bowl. read more

As far as the Chipotle experience goes, this Fairfield location is top notch! I know, we've all been to Chipotle. We know what we like, and how we like, and each location offers the same menu items, so no surprises there. However, this is the most attentive Chipotle service I've ever had, every time I go in. Everything is just made so well, and the there isn't the sloppy kind of spilling ingredients into their neighboring container that I've seen a lot of elsewhere. (Pretty important for our vegetarian and vegan friends on that front.) The staff is always cheerful and they don't look like they've just dredged in from the front lines, which is nice. I really enjoy going into this location, not only for the superior quality food, but also for the kindness and effective nature of the staff. Awesome job, Fairfield! read more

This is probably the worst chipotle I've been to, they always make the saddest burritos, you won't even taste any meat on the first couple bites, all you have is tortilla and salsa, won't be coming back read more

Fairfield location ran out of steak last night and wouldn't make us more, so I couldn't get the order I wanted. I was disappointed.

mediocre at best. Too expensive, I don't want to spend $9.00 on a pork burrito. It was a smaller portion than I'm used to, and it wasn't all that good. I'm NOT going back. Senor Salsa down the road is waaaaaaay better, and Cheaper. read more

The cilantro was still on the stem and not broken down. Last time I was here there was food in my hair. There's always something with this place read more

Wish I could leave zero stars. I ordered the burrito bowl to go and was every excited because I love chipotle and haven't had it in a while. To my horror, I ate almost all of the bowl and discovered a dead ladybug in my rice. That's right folks, a LADYBUG. I am now to nauseous to eat for at least the next week. Thanks, chipotle read more

Chipotle Mexican Grill - Ladybug. - Mexican Near Me - Fairfield, Connecticut

I bought a burrito from here and that being the only thing I ate the whole day I was very sick later that night. I almost threw up because of it. Be careful with what you order from here.... read more

I am a Chipotle fan but I ate here today and the food was not fresh. The meat was dry and cold, the beans were cold, the rice was hard, and the guacamole tasted like it had been sitting out for way too long. I am very disappointed with my experience at this location. read more

I love chiptole however this location...the food seems to always be cold. We normally eat in and once its noriced im always like "wasnt the food cold last time??" I dont know whats up because its always pretty crowded. On the flip side the staff here are friendly. They smile and seem to enjoy their jobs. I find that they dont skimp on portions either. Inspite of the food being cold at this location...I seem to still keep going back. I wanted to give 4 stars but.... read more

I got delivery and all was great they forgot my chips for my guacamole- they sent me a voucher for free chips but meanwhile what am I supposed to do with all this guac? read more

Worst Chipotle I've ever had in literally every way. So much so I brought it up the next day to some colleagues and apparently everyone else already knew how bad this location is. Next time I'll definitely be taking the extra time to drive to another chipotle. read more

If you're expecting Mexican food, don't even bother; you will be sorely disappointed. Californian/Mexican fusion food is more like it. That's not necessarily a bad thing, and all the vegetables are plentiful and fresh, but it's certainly nothing to get excited about. For the prices, I expected much more. read more

Not a fan sadly. Got the tofu rice bowl which had chunks of meat in it. I so wasn't in mood to complain. The meat probably fell in there from serving other people. Place was filled with lots of large people scarfing down their ample portions so it really wasn't an appetizing or enjoyable experience overall. read more

I'm not sure if this is my favorite chipotle because my dad built it or because the staff and the food are amazing haha. Jokes! Staff is really friendly, the steak is spicy! Love it!! It's usually packed around lunch time so 12pm to 2pm other than that, very spacious! read more

Chipotle Mexican Grill - Love his chipotle! - Mexican Near Me - Fairfield, Connecticut

It's good, just like any other ones i have been too in California and elsewhere. I always go for the burrito bowl, with extra chicken and either barbacoa or carnitas although the latter wasn't available due to they cant get responsibly raised pork in this area... Go figure? One thing i always find funny is that when you ask for a double portion of meat or guacamole the server gets a scared looked about them and timidly tells you it is going to be extra! Yes i know! Give me what i ask for i will pay!! I had to laugh because it is exactly like a stand up comedy routine i saw on showtime.. Anyway i don't understand why this particular restaurant gets a low rating? Is it authentic Mexican? Hell no! But it's good, even if you have to deal with the cold feel of the industrialized decor they all look like this. I recommend it for fresh good food. read more

This chipotle the food is fine but the service sucks ass the ppl that work there are very sloppy and you can tell none of them want to be there I love chipotle but god damn there so slow there read more

This is by far the worst Chipotle I have been to in my entire life. I have lived in multiple states and have experienced dining at other locations across the country, but no place is as bad as this one. I have eaten here several times and have gotten food poisoning twice. I will never eat here again. The service is extremely poor. They do not care if a line builds up, and even after you're done waiting and it's finally time to take your order they completely scum you over with the smallest scoops of meat and toppings. If you try to ask for more, they will fight you tooth and nail and make you pay for double meat when in fact it's literally 3/4 of a scoop of meat at another normal location. More often than not, there will never be veggies ready to serve because the staff will just sit around and socialize in the back instead of doing their job. If you want a pleasant Chipotle experience, go enjoy your meal at the Bridgeport location because this one is an absolute nightmare. read more

This is the worst chipotle i've ever ordered from. Every time i order from the app they forget something or mess something up. The workers are disrespectful and not helpful over the phone when we try to tell them the problems. They quality is also just awful. If you want chipotle in a fairfield, don't order from this one. read more

terrible service every time I go. it's always something, they usually forget something in the Uber eats as well, they are terribly made. and last time I went the cashier tried telling me my money was fake. this place sucks read more

Amazing! All the staff seem like they don't want to be there but the food is amazing and the staff doesn't give you a hard time if you ask for a little extra of something. I highly recommend getting a steak bowl with rice and peppers read more

I"ve been to a lot of chipotles, I mean a LOT of chipotles. I think this location gives you smaller portions, but at the same time has no clue how to wrap them up in a burrito. Seriously, they need to bring "outside" help! Food was fresh though! Worldstar! read more

Food is good, hard to cock up a burrito especially when your a chain. I always enjoy chipotle. However the service at this location is always subpar. Recently went at 6:00pm and it looked like they were closing for the night. No one in line, no fresh food in the warming trays. Isn't this dinner time? Had to wait around for someone to be bothered to take my order. Then they couldn't roll my burrito if their life depended on it. Overall must have been a 10-15 minute process (no line) so much for fast food! Did I mention nothing was fresh? They were scrapping the dregs from each tray for my order. No, I didn't feel bad for getting lemonade in the water cup on my way out. Also, I had never gotten chips and salsa. My advice: don't. It's highway robbery for the amount of salsa they give you. read more

Ordered during COVID, walked in and waited while they made approximately 20 online orders, after waiting over 15 minutes they put tiny portions of everything on my bowl while yelling at families for not observing social distancing in the restaurant. read more

Best Mexican grill ever made! On my momma I would eat here everyday. They make u feel at home and leave you satisfied for hours. Please hit their line. read more

I became terribly sick after eating here. I think they put something in my food. I will never return. The speed at which it hit me leads me to think something toxic was added to my meal. In the future I'll chose a place with latinos making Mexican food, not low wage minorities with "chips" on their shoulders. They will probably read this and think it's funny. How funny will it be when you are out of a job. read more

This location is very stingy with the meat! They very carefully measure compared to other locations and leave you with a weak meat to burrito ratio. read more

Not sure why there are so many low review at this Chipotle ? Well here is mine.... Love their food, at all locations. Makes for an easy, healthy, semi-earth conscious decision and they have customization options (including vegetarian!). Their prices are not cheap, but they aren't bank breaking either, not an every day place but also somewhere once a week could be do-able. Their spicy salsa and guacamole are always flavorful and make their burritos taste awesome. And yes, they make MEGA sized burritos, but I'm sure not complaining ! read more

Definitely not the best chipotle I've been too. Some of the lettuce was old and changing color. The dressing was a little too sweet for my taste. I ordered the chicken salad and the chicken had a couple burnt inedible pieces. The service was okay. My order was taken in a timely manner. read more

They never include dressing when requested. They have forgotten rice in bowls and burritos. Honestly horrible do not order from them they never get the order right. Have received brown guac on multiple occasions. read more

Bumping them up to 3 stars based on my last two visits. Service has improved past one star! Food is still as great as always.

These employees are for the people. They are COMMITTED to the craft of packing that shit in. You're not getting ripped off like Moes, this is a much more classy establishment. Constructing the hefty burritos so flawlessly delivered is truly a type of architectural genius. Most bang for your buck, no cap. read more

I went to this location this afternoon. I was told they were out of chicken and steak. Really? That is half the menu. I walked out. This location is incredibly inconsistent. I got a burrito here recently and it was so small in comparison to the burritos they serve at other locations it was laughable. They regularly skimp on toppings. $2 for a small side of guacamole is robbery. Walk over to Whole Foods nearby and get a tub of fresh guac. for a buck or 2 more. Truly a poorly managed location. It is too bad because I like the food and the location is great, but the inconsistent portions (when they actually have the food I want to order) is not worth it. read more

I absolutely love Chipotle, and was pleased to see one come in near me. So it was extra heartbreaking to discover--over multiple visits--how terrible this one is. Meager servings of gristly meat, uncooked rice. If the same group owns the Milford one, I'm going to have to quit going to both out of principle. I hate to recommend the (old) prepared food bar at Whole Foods next door, but it's a better bet than a $9 disappointment here. Just tragic. read more

Truly horrible service. Painfully slow. So glad I turned around and walked out instead of giving them my money. I will probably never go to this location in Fairfield again. Definitely needs new management and staff. Embarrassing- read more

Not the best chipotle store . Really loud and their glass that separates you and the staffs are really high so you pretty much have to yell out your order. Service is not the most friendly too. I only come here when I have a chipotle craving. Would prefer not if I have other choices read more