Choom, I rolled up to Chipotle ready to slam some synth-fresh burrito action, but the moment that warm tortilla hit my optics, all I could think about was Lulu's damn BBQ down on the corner of Night City's forgotten glory. Chipotle's fine--service is quick, flavors are dialed in well enough that even a braindead cyber-psycho could taste 'em. But compared to Lulu's? Frag, it's like stacking pre-em package code against a legendary chrome implant. I'm chewing through this Chipotle burrito, right? Rice calibrated, beans running smooth, salsa kicking like a budget-grade shock mod. But then my mind keeps drifting back to Lulu's smokehouse--those slow-burn ribs dripping with that sweet, glitch-free glaze, the kind that hits your senses like a maxed-out Kiroshi upgrade. At Chipotle, I'm getting lunch. At Lulu's? I'm getting a full-body sensory upload. Even the atmosphere hits different. Chipotle's got clean lines and corpo-approved aesthetics. Lulu's? Neon haze, old-school burners, and that aroma of meat cooked long enough to make even a netrunner unplug for a bite. read more

Chipotle Mexican Grill - Mexican Near Me - Louisville, Colorado

Terrible service, there was a whole damn bug in my lettuce and they didn't even throw out the lettuce container, or give me a free bowl to replace it after I showed them. No ac it's hot ash in there. And the chicken was burnt and lowk tasted like steak. Worst chipper I've been to. Don't go here read more

I enjoy Chipotle but this location is alarmingly dirty all the time. The tables are never clean to sit at, trash is always overflowing, and the food counters are never kept clean as they build your food. I anticipate the staff would be trained and hired to manage the location's operations better. Otherwise, this is one of the most disappointing location I've been to. read more

Worst customer service ever I even been here before I left review and nothing changed disgusting tables all over food I always eat in chipotle I asked for extra chicken and they gays give me extra peaces off meat not a sponte and charge extra wors wors this place read more

Chipotle Mexican Grill - Tables are dirty - Mexican Near Me - Louisville, Colorado

The carne asada bowl is amazing then I added the red chimichurri and it took it to an other level. The service was great except for the flooded seating area. We had to sit outside luckily it was warm. The staff did not apologies for this in-convince or help to get utensil's for us. read more

The food was ok it wasn't the best and they were almost out of food when we came in. And the staff were ok but we had a long wait even though we were the only ones in the line and they charged us 30 cents for a bag on top of our food, we don't even pay that much for bags in California. The restaurant was also clean when we went in. I don't think we will be going back to this restaurant. read more

My past three experiences there have been horrible, small portions, frozen corn salsa, over seasoned rice and el pastor chicken to the point it's in edible. This place needs a whole staff revamp..... read more

Got disgusting piece of steak lost my appetite. It was just tendons and fat and nasty stuff but service was good and fast read more

Chipotle Mexican Grill - A whole piece of fat in my carne asada - Mexican Near Me - Louisville, Colorado

Food is always fresh and the people always make it so good, Josh tavi, and Selena always are giving us great service and I will continue to come here for a while read more

This is single handedly, the greatest chipotle I've ever been into my life. The workers are amazing. The portions are amazing, and the overall environment is just through the roof. Shout out to Josh and yoav, read more

Always give great portions and have fresh food. Every employee there is super nice and kind.

Went back and ordered in person. I was told that sometimes a different back kitchen prepares online orders and appreciated the explanation. It was good and much bigger! read more

Chipotle Mexican Grill - Not enough burrito bowl - Mexican Near Me - Louisville, Colorado

Let me just start by saying I have been going to this Chipotle my entire life, I grew up in the area and this is the closest location. They've had their ups and downs, but I always stick with them. That may have ended, truly had a horrible experience today. A few weeks back, we ordered online, when we got home, our order was completely wrong like we had been given someone else's on accident. Chatted with pepper on the app, and was given a free entrée. No big deal, appreciated them making it right. Anyways, went in to use my free entree today, and was completely humiliated by the employee (I think the manager). In the terms and conditions of the coupon it says, "additional cost for more than two premium add-ons (Guacamole, Queso Blanco, Extra protein). I went through and ordered my steak bowl with one serving of extra protein and guacamole. When I got to the payment counter, the younger kid working at the register let me scan my code and said your all good. As I started to walk away, the manager gentleman said wait wait wait and made a huge deal about that's not how it works and I wasn't allowed to do that and that he was gonna check me out himself since clearly he was upset and thought the young kid had done something wrong. I tried to explain to him and show it clearly says in the terms and condition that is was allowed, but to no avail. He tried to tell me that getting steak as my meat was already one of my "premium" options. He tried to put it back in the system and just charge me for a side of guacamole, while a massive line formed behind me and he continually told me over and over that I couldn't get any "extras" with my free burrito. I was mortified, and will definitely not be coming back if I see him working. Made me feel absolutely horrible and embarrassed as a customer. I know the coupons can get confusing, especially one that was given to me from the corporate site, and different from a normal rewards redemption, but he just could've handled it so much better and been more kind. Very upsetting read more

Chipotle Mexican Grill - Mexican Near Me - Louisville, Colorado

The customer service was amazing. Josh and Tavi and Selena are all very nice and great you. The food is always good. The tables are always clean and the ambiance is really nice. read more

Worst customer service ever on support line. The last time I used them to cater a board of directors' lunch, I received a text right before they were due that said MY ORDER HAD BEEN CANCELLED randomly. Once I FINALLY got a real person on the phone, they told me I could come pick it up! There is a reason we have it delivered because I don't have time to pick it up. TODAY WAS NOT ANY BETTER. No communication 15 minutes before it was due. Over 30 minutes on the phone with catering customer service (3 different people), trying to find out a status of my order for 15 people. I finally began receiving some text messages but then they stopped. Driver finally arrived without any update texts - the salsa was tipped on its side and leaking, the guac was tipped over and sloshed to one side. Three big dishes of lettuce and just two small dishes of meat. Fortunately, I have an amazing group of people I am serving lunch to, so they have been very gracious. And btw 1-800-CHIPOTLE isn't a good phone number because it has 11 numbers in it instead of 10. Very, very disappointed. I will never use them again. read more

My wife just did an order on the app, grabbed the food and we hit the road. By the time we got around to eating the burritos we noticed all of them were about 4 inches long and the chips were overcooked. This Chipotle has become very inconsistent quality wise and I would warn about doing phone or app orders. If you are going to get take out do yourself a favor and go in so you don't get a kid's size burrito but still pay the adult prices. read more

I was craving a steak burrito so I placed an online order for pickup When I arrived the front door had signs that clearly stated that you MUST wear a facial covering to be served. As I waited for my order there was a young man standing at the counter to place an order and the lady behind the counter reminded him that she couldn't serve him if he wasn't wearing a mask. The customer replied to her reminder " do you want me to leave ? " to which she replied " no I will take your order ". What sense does it make to state masks required if you don't enforce it ? My burrito was good and the order was ready shortly after I arrived but once again Chipotle has failings. I appreciate that they are open to serve us. read more

Chipotle Mexican Grill - the front of the restaurant - Mexican Near Me - Louisville, Colorado

stingiest chipotle location I have ever encountered. will charge you for extra rice -lol -absolutely ridiculous. horrible managers that embarrass you and make you try to feel horrible about what you order. beyond disappointed, worst location i have ever been to and worst management i have ever encountered. read more

I saw so many bad reviews for this location, that I had to write mine. I ordered through the app for the family. - The food was prepared on time and was accurate - The food was tasty - The lady working there was courteous and friendly read more

Truly the worst customer service experience. We walked in and no one acknowledged our presence until they were done with a long online order. It seemed like it was a change in shift so there were about 10 people behind the counter and no one was paying attention to our order. Then, one of the people working came up to the counter and wanted to change out the cash drawer right as we were getting ready to pay and we were the ONLY people in the restaurant. Finally, we had to literally grab our meal from behind the counter because even though there were a million people behind the counter, no one had any idea what was happening. Unsure if there is an option for a manager over the age of 15, but this place needs it. read more

uh would just like to say this chipotle is always empty, clean and serving sizes are good. i come here a lot and have never had an issue. yum! read more

Chipotle Mexican Grill - Mexican Near Me - Louisville, Colorado

This is the stingiest chipotle I've ever been. They won't even give you a full scoop of rice or beans. I've never been to a chipotle that gives you less food for your money. I often came here for lunch during work and I refuse to now as I've been screwed over time and time again. Why do I have to ask for more corn?! You can't even give me a scoop of corn? It's canned corn ffs. read more

We love the food, however the staff here is awful. We curbside and no matter what time I tell them I'm going to pick up, they make it right away and it's ice cold. The potion sizes are about half of what they should be on the burrito bowls. I've complained, sent in pictures and no one seems to care. Well guess what??? I care and I'll never spend another of my money here. All corporate wants is there money , who care about customer service and food quality. read more

Chipotle Mexican Grill - A burrito bowl with not very much food. Ripping the customer off. - Mexican Near Me - Louisville, Colorado

Went to Chipotle in Louisville Colorado. The prices were high and the serving size were way to skimpy. I guess we're not going there anymore. read more

I mean this restaurant cannot be real. 10 person line n they keeping doing mobile orders not helping anyone. 15 min later and only 3 ppl in front of me I keep served a little ass scoop of rice, and double steak but once again rationed barley 2 scoops. Bros acting like it's coming out his paycheck cmon bruh. Not to mention the food was cold asf. Go get qdoba or something not this bullcrap mid food. Steak tasted awful too read more

People that work here are braindead... worse Chipotle ever. Bunch of meat head teenagers making your food like a tired lunch lady and skimping on the food big time to where I had to get in an argument with an employee that didn't care just seemed annoyed. It's what happens when you let kids run a business with no adults around. read more

I would usually give this place 4 or 5 stars. However, I just ordered it via door dash and it's probably the worst bowl I've ever ordered. I've ordered a lot of chipotle in my time. I ordered a chicken bowl with brown rice, tomato salsa, corn salsa, lettuce, sour cream, guac, and chicken. I had six pieces of chicken, barely any tomato salsa and hardly any rice. Since when is it okay to charge $9 for a half bowl? You should look at how much you guys give your orders.... I have had this issue when I'm ordering there as well. Having to ask for more of everything. I won't be returning to this location. Two stars is because I love chipotle and hope you guys turn it around! I did get a lot of lettuce though. Figures. read more

This location did the catering for our 85-person high school basketball banquet. The food was fresh and warm, ready right on time, and the amounts were spot on. (Could have used more cheese and less chips, but overall very adequate portions.) Very impressed and will use again! read more

Alright: Louisville Chiptole This one has a special place in my heart; most Chipotles I've been to lack one thing: parking. Usually put in high-volume areas, they almost always lack that special something...easy access. This one however, as much parking as needed, and to boot, is never packed. I've always been able to get a good place to sit here, and the vaulted ceilings definitely help with the spacious feel of this Chipotle. The food has always been excellent and fresh, and the chips - always a hit and miss with Chipotle - have always been perfectly salted with lime. Seriously...you Denver people might think about making the drive, I'm telling you. read more

Chipotle Mexican Grill - Mexican Near Me - Louisville, Colorado

I went in to have lunch at 2:00 on March 3. I was the only customer in the place. I saw 4 staff working. Dining room was open with 1/2 tables marked closed. Every single open table was dirty. Trash can in the dining room overflowing. I asked staff to clean the tables. They had to look for a spray bottle and then only quickly cleaned 1 table for me. I was there for another 15 minutes. None one else every came out to clean anything. Avoid this location. Disgusting especially during COVID. read more

Is this place even managed? I frequent chipotle at least three times a week and as much as I try to avoid this place I have ended up here a few times in the last two months. They are never open at 10:45 AM. Often times I am standing out the door waiting for them to open up as a few minutes goes by. When they do finally let me in there is no apology or reasoning for why they left me outside waiting for them to open. Even when I am inside I'm still waiting for them to hastily put the product in the right place. Often times the rice is from the night before and is still cold and hard. The trash cans are even full from the night before. Today was my final straw. I was in a time crunch and I waited five minutes past the opening time which made me late for an appointment. On my way out I ran into the bathroom to wash my hands and there was no soap. The alarming factor was that the bathroom smelled like somebody went number two and I was the only customer in the store. This leads me to believe that one of the workers used the bathroom and did not wash his hands. I'm done. read more

Chipotle Mexican Grill - No soap? Bathroom smelled like someone went #2. I was first and only customer when store opened. Workers not washing hands after shit? - Mexican Near Me - Louisville, Colorado

If I could leave 0 stars I would! Both my boyfriend and I have gotten food poisoning from eating here. Terrible food, awful customer service, and I'm now scarred to ever go to Chipotle again! This place should be shut down. read more

So I have always loved chipotle.. but what I love about the louisville chipotle the most.... I often order ahead and pick up and they always know me!! They are so personable.... I always get just what I ordered!!! Always fresh, hot and yummy!!! read more

I would give this place a 0/5 if I could. AVOID if possible! The portion size was extremely small and it seemed like they were nearly out of everything. Also, TERRIBLE customer service. The employees seemed so cold and unfriendly. I walked in and said "hello!" in a polite way and was met with a cold stare. This is the worst service I've ever gotten at any Chipotle location... read more

REALLY stingy scoopers and always end up with the sadest burrito. This isn't just a one time thing. I've been going for many months only to discover they have a culture of underscooping. Beware I would avoid at all costs! read more

Sure it's a chain restaurant, but this location so positively surprised me when I visited late on a Friday night! Such terrific camaraderie within the crew, incredibly evident, and it made for a superb customer service experience. I cannot say enough good things about Julio, who was professional, friendly, kind, and got our order completely right with excellent interaction. My daughter enjoyed her steak quesadilla, and my steak tacos were tasty. I like Chipotle's consistency across the USA in my extensive travels, but this place stood out because the staff got it so right. Impressive & thankful, you've got my local loyalty as a result. read more

God this location is so depressing. I don't know if it's because I got the online or what but they messed my order up so bad even though I paid for extras. & skipped Pico & lettuce. Ughhh. read more

I love this location! Every employee is always so nice, and the food is always delicious. They make sure to practice all COVID precautions to keep everybody safe. They have dots on the floor to stand, they always wear masks and gloves, and have seen them practice good hand washing. I highly recommend this location. read more

After further visits, I've come to think that this Chipotle is one of the worst in the area. There's always been something wrong every time I come in. On my most previous visit, I took 3 bites of my burrito before I realized that the CHICKEN WAS BARELY COOKED. Had I eaten it in the restaurant, I would have had a stern discussion with the manager (Karen alert), but lucky for them I took my food to go. Then the time before this last one, I took my burrito bowl to go, only to discover at home that they barely filled the bowl with the toppings I asked for. I guess I'll just have to pay more attention to the clowns making my food and make sure they put a normal serving of rice, beans, chicken, salsas, cheese, guac, and lettuce instead of the half-sized servings they gave me. No joke, when I got home and opened up the burrito bowl I definitely thought someone had already taken 5 huge bites of it. But sure enough, it's just the kids on the line, rushing through the burrito topping process and not filling the serving spoons all the way. It's bad enough that I'm already paying out the woz for an overpriced burrito, but to have them gypping me on the servings like this makes me consider permanently making the switch to Qdoba. Sorry Chipotle, but this branch has gone downhill! read more

Maybe its a certain shift of employees but the past 3 times i've been there it's been the worst chipotle experience i've ever had by a longshot. Just goto the other one it's not that far and plenty better read more