Some girl on Togo's clearly can't read bc two of my items I asked for weren't even on my order. She also had a snobby attitude when I went in to pick it up and didn't even notify me my order was ready even though I had already walked to the front and told them I was waiting for a pickup order. I walked back and forth to the "mobile order" shelf's 3 times and on the 4th time when she actually put my order up, she acted like she had no idea who I was. Very dissatisfied, don't understand what's so hard about reading simple directs, it's literally your job. read more

Food was okay, manager working the line was weird. Don't know his name, but he was bald I believe. Anyways, my friend was going down the line and when it came to the guac, he wanted some on his bowl, so he asked "Can I get guac, but without cheese?" Because a lot of the guac was covered in shreds of cheese, which he is not able to eat, since he has a dairy allergy. And the manager still got a scoop of cheese filled guac and was about to put it in the bowl, until my friend was like "No, no cheese, please, I have a dairy allergy." The manager looked confused and didn't say a word before getting another scoop. Didn't seem very friendly, and I'm sure he wasn't having the best day because he was working the line instead of working as a manager, but the least you could do is say a quick apology. Lol. read more

I door-dashed this current order. Reviving it as if there was no care in preparation and this isn't the first time. This chipotle always disappoints every time I give them another shot. read more

This location is sub-par in every respect. Food is consistently unavailable and the staff simply do not care about the customers or their needs in any communicable way. Apathetic is a good word to describe this place. read more

DO NOT WASTE YOUR MONEY. The food was absolutely gross! I got a chicken bowl with just chicken, rice and cheese and it was completely clumped together. The chicken in my bowl tasted like straight salt, the Queso was aweful, half of our chips were stale and also tasted like straight salt. Compared to other restaurants, my husband's Burrito was also smaller than normal. read more

Chipotle Mexican Grill - Large Queso - Mexican Near Me - Myrtle Beach, South Carolina

The meal was very tasty and the service was prompt. However, $17 for a burrito flat out robbery. This is greed made manifest and price gouging of the first order. I will not come back to this corporate greed machine. read more

Honestly terrible. You will 100% be disappointed if you go to this chipotle. Every time is something different and they are out of ingredients. I'd be able to understand one time but every single time I've gone they've messed up my order. Service is also terrible and staff if sassy. The inside is dirty with food all over the floor. I use to do mobile order and they wouldn't let you know what they are out of when you ordered. Every single time I've went they didn't have chips and I already paid for them on the app. And when I asked about it they would just tell me to call customer support and figure it out. I've reached out but never got refunded. I've come to the conclusion it's not even worth it to go there anymore, so I make the drive to the one in Surfside. Highly recommend against going here... you will leave frustrated and disappointed with mediocre food. read more

Steak was rubbery....cold burrito....come on guys, if you wouldnt eat it, dont serve it..

I love chipotle. But this location is awful. There were 3 different costumers in front of me in the line, all three of them and me had to ask for extra rice because the server was not putting any. It took forever to give us the food. Coastal Grand, Myrtle Beach read more

Oh boy where do I begin ... first impression place looks unclean, trash is on the floor , dirty tables I didn't really care so much it was the end of the night so I thought they're just waiting to close up. But then we got in line and I could see drops of beans and meats and sour cream all over the counter tops. The employees serving our food could care less about the mess... I just don't understand how they could be so lazy.. you just take a rag and simply swipe and it would be clean. Anyways they were out of guacamole , corn , white rice , steak. Like cmon ... at least have some extras prepared in the back or something. Anyways me and my pregnant gf settled for what they had. Chicken was over cooked and looked like turds. We finished halfway and just decided to throw it out. We start making our way to the hotel when my gf says she doesn't feel good. We get to the parking lot of our hotel when she starts to vomit everything that she ate from that horrid mess we call chipotle. Honestly I don't know if it was the unclean conditions the food was kept in but it surely didn't set well with her. This is by far the worst chipotle I've seen and tried , if I could put a sign in front of that store it would be "proceed with caution" . Save your money and find another restaurant location around you. read more

We love Chipotle. It's one of our "go-to's" for a quick, fresh, tasty bite to eat. Our burrito bowls were a great portion size and everything was tasty. We got a bag of chips and there were a decent amount of chips (sometimes you will get very little in the chip bag). We usually eat only half our burrito bowls and take the other halves home for lunch the next day. (A great deal!) Unfortunately, we could not sit down to eat our meal. Not because it was too busy (every table but one was available), but because of how filthy the tables were. Every single table, even the long table along the window, was filthy. There were even multiple tables that looked like someone had dumped their burrito bowl on the ground under a chair. Very unappetizing. Just unacceptable. Food: 5 stars State of the restaurant: 1 star (Hence my 3 star review) read more

The last two times I've decided to give them a chance they refused to take my order, said they were only taking online orders and it would be an hour wait. Just shut this shit hole down so something useful can open in it's place read more

This location is a huge disappointment. They are very rude and will blame you for giving you an incorrect order. The customer service there is awful. Somehow, every mistake on their part is the costumer's fault, which is extremely ridiculous. Be careful when ordering online, if they are out of an ingredient and you do not receive it, it is your fault (according to them). It's their responsibility to ensure they are prepared each day with ingredients and if they are out, they should inform the customer. Very very disappointed in this location. read more

Line was out the door. 30+ minute wait and no sense of urgency from staff. Don't recommend.

Awful service here, really tarnished the brand for me. Waited in a line of 13 people for 30 minutes before reaching the front and getting served. It was a little over an hour until closing time but it seemed like they had already closed. Meats were low, they were out of guac and the chips in front were not stocked so the cashier had to put a glove on and go back and scoop into a bag for every person that wanted chips. The first employee running the burrito shells was not motivated to work or was just high. There seemed to be no manager, as a woman had a complaint and a worker from the back was sent to talk to her. Plus the fact the staff was disorganized. They did not have very good priorities, such as filling the ice in the pop machine instead of scooping chips in bags to help the line move faster. Overall a terrible, horrible experience for me. The only reason I stayed was because I had been around to 5 different restaurants with over 30 minute wait times and I just wanted food. Do not come to this location!! read more

I thought "how could a Chipotle only have 2 stars?!" and I now I know! One of the line employees making the food had a mask on under his chin, the cashier had a mask only covering his mouth with his nose out. The counters were *disgusting*. The cash register was chaos - no one knew what they were doing. 8 people ahead of us in line and it took 20 minutes to get to the cash register. Our chips were WET. How are the chips wet?? We had to throw them out. The trash cans were piled full with nowhere to put trash. Skip this place and keep driving. read more

I used Uber eats and ordered a burrito bowl with extra chicken and pollo chicken. When it arrived the bowl was maybe filled 1/4 the way and barely had any chicken. Do not recommend. read more

The food was fine but not really the normal Chipotle experience. The food was about half the quantity of normal. So if you are expecting what you normally get from Chipotle don't go here. read more

I just payed $15 for the smallest burrito I've ever seen in my life! They give you no rice no meat and barely any queso. Do not come here I had to ask for double rice and didn't even get a regular portion of rice. I asked for carnitas and got a quarter sized chunk of meat. Worst experience at a chipotle I have ever had! DO NOT COME HERE! read more

This is by far the worst chipotle I've ever been too, I ordered double/extra everything and the bowl was barely filled with anything. I've been here a few times and it's the same outcome, it's almost like they don't even care. I would give this place 0 stars if I could. Should honestly shut it down read more

Let me start off by saying me and my girl love chipotle we go nearly 4 times a month if not more we happened to be by the mall when we came to this location for the first cause I have a appointment down the road for a tire change at 5pm so we figured we'd grab some quick chipotle.... when it comes to too bad service and customer care this place takes the cake !!! For being the best place you could go for a horrible experience coming from someone who can run both front and the back of house with years of experience and a degree to back it up I would hope corporate would fire their whole staff and start from the ground up again .... I hope for chipotles sake they take my advice seriously.... read more

literally the worst chipotle i've ever been too, ingredients always taste like they are days old and they never get your order right. I wish i could say it was just a bad day for them but every single time i come into the chipotle it's horrible. go to 544 chipotle instead read more

i paid full price for a chicken burrito bowl and chips. they barely fill the spoon for every ingredient, and there were only a few chips in the bag which were stale. the black beans would have been a 25 minute wait so i had to get pinto beans. i know damn well i did not just pay 15 dollars for a half filled bowl (which was half sour cream since the stingy lady only put a couple bites of chicken in it) and a few stale chips. would not recommend. plus the burritos were not the shapes of burritos, they were square? also the cashier was extremely rude. i swiped a gift card, and when i asked her about it, she yelled at me saying "what did you do?" angrily. sorry i just assumed i was supposed to swipe a card? she had blue hair btw read more

This sucks. They say you can only have a quesadilla if you order it online. But guess what I'd you try to order it the app doesn't even work... it literally says it won't work. So dumb read more

I went here a week ago and the rice was hard. The rice tasted really weird too. Don't recommend

They were out a a lot of there items and this isnt the first time this has happened. I came in about a week ago and they were doing cash only and didn't have any meats to add to a bowl or burrito staff is rude and are super skimpy on your meals also didn't have any signature drinks. And the tables are rarly clean. read more

How in the world can chipotle be CONSTANTLY out of items? I love their food and I used to eat there all the time. But it became the last option on my list of where to eat due to lack of ingredients to make a perfect salad or a burrito. I strongly recommend you call them before going there because 90% of a time they won't have what you're looking for. I did call coastal grand mall location and they said they had everything. Guess what, they lied. They were out of dressing. How can I order a salad with no dressing?! I called another location and they said they had everything and they really did. But when I asked for 1 extra cup of dressing they charged me. It would be a great customer service if they offered that one cup of dressing to me for free since I had to drive far. Instead, the cashier guy made a nasty comment when I told him other locations weren't charging me for extra. He said: "Well, they are missing out on the money". I was stunned by how blunt and disrespectful he was. I paid and walked out. I know there is not enough people that want to work, but by hiring young and immature people, the company should at least take responsibility for the inconsistency among their employees. read more

Just ordered to go of two burrito kind, okay. Staffs were efficient.

We stopped going here several months ago after numerous bad experiences. We tried it again last week. Not bad. So, we made the fateful decision to go again tonight and it is clearly the same SH$Tshow as in the past. The doors were locked at 630pm but I was eventually led in via the side door (also locked). Why? Food not prepped? How is this possible?!? You serve like 12 things. The restaurant would have failed any inspection. Trash everywhere and over filling the receptacles. Employees could care less and the poor manager was doing everything he could to hold down a burning foot. My chicken was terrible and uncut! No mild salsa, no guacamole, no steak...I can see why local Chipotle stores are closing. We actually love it when traveling, but this location needs to put us out of misery and let another legitimate restaurant take this spot. NEVER AGAIN. read more

Wasted my time placing an order and filling out all of the requirements just to have them cancel it on my without so much as a phone call. As if it's that difficult to make a burrito. I won't be back. read more

This review is written 20 minutes after an awful experience at this particular Chipotle. I cannot comment on others in the Myrtle Beach area. First impression: the restaurant is filthy. The bathrooms remind of post apocalyptic devastation where blood and feces were the means of destruction, or at least notable contributors. It's been ages since I've seen this much human excrement and blood in the same setting. I can't imagine what must have led to such carnage. The rest of the restaurant is just dirty, and the people behind the counter do not wear their latex gloves. Nasty. The service is exceptionally poor. I ordered a steak bowl with steak on the side. I do this all the time. The high-school dropout serving me refused stating that Chipotle does not allow meat to be served on the side - which is wrong. In fact, he explained, you're not allowed to order any meat on the side for any reason. Corporate reports this is also incorrect. So then I ask if he can just push the meat to one side of the bowl and do the ingredients on the other side. Again he refuses. I relent. "F"-it, I'm hungry. He then proceeds to give me only a half spoon full of each item. He states they're not allowed to give more than that. Infuriating. I've chosen to omit his anti-Caucasian racist behavior that followed as it adds little to the review. I sit down and eat my meal. Then I remember the bathroom and go to the front to tell them about it. The cashier reports that the bathrooms have just been cleaned. I go check. I'm met at the door with the same metallic smell of blood, and stench of diarrhea. Clearly they haven't been touched for days. I give one star because I must in order to write a review. Be very cautious eating here. I've had better experiences at dive bars in Tijuana. Under no circumstances should you allow your children to enter the restrooms unattended as they will almost certainly acquire Hepatitis C. read more

You get two stars for bad service. My husband and I stood at the counter for over three minutes without being acknowledged. We're generally patient and understanding people because we too have worked in retail/food service so we know what it's like, but it's not that hard to just say, "Hey, be right with you guys!" Finally he had to shout at one of the guys behind the counter to get his attention, asking him if we were standing in the right place to make an order (we knew we were). Just because you're in the middle of filling a big order doesn't mean you ignore other customers that come in! Also, they forgot my guacamole I had asked for on the side. I didn't realize it until I sat down. I let it go because I didn't feel like getting back in line and dealing with them again. We were vacationing and found the service EVERY WHERE in Myrtle Beach, SC to be horrible. What is with this place? read more

Honestly, how this place gets glowing reviews is beyond me. The Pros: 1. Their music was pretty awesome. I thoroughly enjoyed the selection. 2. The decor was simple modern/industrial. I can appreciate that. The Cons: 1. The menu is heartbreakingly limited. 2. The ingredients are supposedly high-quality, but when you have so few of them to choose from, you'd better be doing those few right. 3. Eh, the beef wasn't done right. It was fatty and kinda gross. 4. They don't have freaking queso. No queso. None. 5. They try to pass of pico as mild salsa. No dude. It's pico. 6. Their medium salsa is tomatillo salsa. I like tomatillo salsa, but if you don't want pico or tomatillo salsa, you'll have to get hot. 7. There's an awful lot of college students in there. Okay, I guess, if you're in college or like obnoxious people. I'm 30, however, and prefer to stay away from sorority girls dressed in identical outfits and being identically annoying. I'm so happy we went on a gift card and didn't have to spend our own money. read more

This location is a little out of the way for me, but when I'm at Costco it is right there. What I like about this location is the outdoor seating area. While it may be hot in the summer during the day, summer nights or autumn days it's beautiful to sit outside and enjoy my bowl. read more

So glad to finally have a Chipoltle restaurant in Myrtle Beach. Everything is so fresh and made to order. Very enthusiastic staff. Which is refreshing. read more

Chipotle Mexican Grill - Chicken bowl with black beans etc. - Mexican Near Me - Myrtle Beach, South Carolina

The workers attitude at this location sucks. The food is alright, nothing worth raving about. Rice, bean, overpriced guacamole like anywhere else! read more

First time ordering a home meal delivery... What a horrible mistake! The new healthy bowl with chicken and steak is what I ordered but there was so much hot spicy sauce drizzled all over it that the taste was totally distorted and all I could taste was the spicy hot sauce. If that is the taste I was going for I would have just ordered hot sauce. read more

The service at this location was terrible, one girl in particular(Whitney ) had a awful attitude and barely gave us what we paid for. I got a veggie bowl(it comes with guacamole ) , I kid you not she filled the guacamole cup not even halfway, it was a tiny scrape in the cup and when I asked her to fill the cup(as I paid for) she still did the bare minimum and tried to tell the register boy to charge extra. Very disrespectful and should not be working if she is so lazy.looking through the reviews there are more than one review describing her and some even use her name. Hilarious read more

Stopped in tonight at Chipotle at Coastal Grand Mall, I have purchased here before and have noticed the meat portions in the bowl kept getting smaller and smaller. Tonight we ordered 3 bowls at $32.00, the tiny amount of meat they put in was just ridiculous. When I complained, they told me that was the amount they use. I left with the food pretty ticked off. The more I thought about it driving home and that I paid over $30 for rice and salad, I decided that it was the last time I will purchase food there. Better places to spend my money.... read more

First of all i felt VERY RUSHED! Meanwhile the worker kept wiping his sweat (gross). But MOST IMPORTANTLY the skimp on the protein!! I asked nicely for more, and he puts LITERALLY 2 pieces of chicken on my plate. If im paying $8 for some food i for sure want my money's worth! While eating all i tasted was cheese and pico, which he loaded on my plate by the way. I always visit this store but if this continues I'll have to take my business elsewhere, particularly where i can get what I've paid for!! read more