I come here all the time and the food is very consistent and the service is good the reviews don't make sense.

I wish I could do less of a star rating because I used to come to this location every week. Every time we go they are always making an excuse for why they can't prep better. Inexcusable. Not coming back. read more

Do not do it. Service is consistently horrible and don't even think about ordering on the app. You are better off to wait in the line. It's not clear there is ever a manager here. read more

Horrible. Steak quality was garbage. Every bite of steak was gristly. I had to spit out 80% of the steak. Terrible protein quality

We went to this establishment outside of the mall Thursday evening. The dining area was filthy. not a single table was clean. There was nobody in the dining area, except my party of 2. There was food and smears coating every table top. The floor and fountain drink area were just as bad. The serving area was also dirty and the gentleman behind the counter was very curt. I normally love Chipotle, but i would not recommend this location. read more

Pulled in and the trash outside was overfilled and they seemed down staffed with all 4 drink containers being empty... then I finally order and this guy scoops the VERY last scrap of disgusting white rice and the skimpiest chicken scoop ever.... then my girl orders and he grabs a fresh rice. Finally order a queso and this idiot calls for it then doesn't even put it in the bag. Place is falling apart i'll be choosing moes read more

I would expect all the Chipotle restaurants to be the same, but this one was off. I did a mobile order online and decided to pick it up. As I was waiting I see a lot of the employees just standing around and goofing off, while maybe one just did all the orders and one do the packaging. As I finally got my food picked up, I took the food back to the hotel I was staying at across the area. When I got a chance to open the bag up, there was no fork provided. How am I supposed to eat my food? With my hands? The rice seemed old and was not even hot. Less than lukewarm maybe. I had to microwave it because it was just that bad. I asked for light beans, and seem to have gotten a lot of the bean juice all over the rice to the point where it's just saturated bean-rice, not cilantro-lime rice. Gross. At least the guac was okay. Chips were pretty salty. Please take your money somewhere else. read more

there was hair in my food and i thibk the worker was high. And worst customer service ever hate this location and it's annoyin.

Stopped in with my mom considering the weather was bad and we needed a bite to eat since the power was out with the storm. Placing our order was a nightmare. The guy helping us mumbled the entire time when taking our order. I had to ask him in place of my mom to get him to raise his voice a bit more than a whisper. When i went to order, i asked for veggies and was told itll be 15 mins. Now mind you, as i stood in line for my turn to come in noticed they were already empty. Any other chipotle ive been to has had back ups on stand by, and not to mention, they had 7 people working with a line of maybe 4 and 2 sit in diners. While checking out, i waited for the receipt from the cashier... staring at eachother... No receipt did i get. Cant tell you why, just didnt get one. Beyond that, they must have left all the doors and windows open during the storm because it was like walking on to a pool deck throughout the entire place. The employees look like they would rather die than to be here at this chipotle. Great food when you can actually get what you want. Customer service sucks. And clean your dining room. read more

No question one of the better Chipotle establishments that we ever been to. Friendly, welcoming, good portion size and the food is good and tasty. read more

See all

One of the worst customer service experiences I have encountered. I have the food delivered through door dash and when it arrived it was incorrect and another item tasted horrible which I've had it in the past. Oh I ended up driving back to chipotle to have it corrected and refunded for the inconvenience. I was told they cannot refund and the manager on duty was very inexperienced and rude. I had an employee even get in my face telling me he was not going to remake it and asked me to leave. I had raise my voice due to the frustration but I did not say anything nasty or was I yelling. After standing there for 10 minutes, finally the manager on duty called the store manager and I had my money refunded. I will never return to chipotle. read more

My Son and Daughter both work at Chipotle's back home. So I like to visit others. Wish I had passed this on this one. Th place was Filthy. We went ahead and ordered. They were completely out of Pintos. Out of Shredded cheese on the line but had more. The line was covered with guacamole, sour cream and everything else. Smeared together. I don't care for that stuff so the guy Slides my Burrito right down the line. Nasty. I said as soon as you wipe that counter down you can remake my burrito. read more

This Chipotle has the rhythm of all the delicious Chipotle's chains. Operation: Fresh hot delicious every time, never disappointed. They actually made my day a little better yesterday. Thank you for that Chipotle's. SC . read more

I have avoided this chipotle for over a year because it's just gross. Today I'm out running errands with my little one, and they happen to love chipotle. We live kinda far out from any chipotle but this one was the closest to us. So we decided to give it another try. It was seriously disappointed again. This place is DIRTY and I mean DIRTY. The floors and so yucky. The food bar is covered in old food, new food, and grease. Every single table is dirty. The food is super greasy. This place should be shut down, and the employees need a refresher in customer service and job duties. Especially cleanliness. I wouldn't let my dog eat here. I'll never be back. Burrito Bowl read more

Chipotle Mexican Grill - The location - Mexican Near Me - Myrtle Beach, South Carolina

Im in utter disbelief of these negative reviews at this tremendous establishment. The workers were super friendly and made me feel like i was back on my pond. They helped me an my lady to AUTHENTIC MEXICAN FOOD. After us a group of 3 came in and were so disrespectful and rude but the workers held their ground and served them with 100% respect. so nice of them. 100 stars all around. read more

Chipotle Mexican Grill - Mexican Near Me - Myrtle Beach, South Carolina

Every time I go to this chipotle they never have anything I want. They did not have the simple things such as shredded cheese, fajita peppers, barely any sourcream. They gave me a little scoop from the online order section. When I got up to do my order that is when the lady said no more cheese. I still got my order but they didn't have the peppers and many other toppings. The workers also look miserable. read more

Chipotle Mexican Grill - Mexican Near Me - Myrtle Beach, South Carolina

We have eaten at Chipotle in several states. The best we visited is in Vienna, WV. This Chipotle in Myrtle Beach, SC. has to be the worse. It must be a management or leadership problem. I wonder if they have a person in charge. Forget about getting a vegetarian bowl. Must of the time they have no grilled pepper & onions. Tables always need cleaning. The drinks dispensers are sometimes empty. Being a business owner myself I don't understand the issues. It is never consistent. I feel sorry for the staff they don't appear happy to work there. Hopefully Chipotle will hire a new Management team. That will be happy to have a job! Thank you, read more

Not even Jesus could save this place. I'm not one to ever write a review, but this chipotle is so poorly run by neglecting management and incompetent employees I took the time out of my day to download yelp and write this review. I'm unsure how this place even passes a food inspection. read more

This was the worst chipotle experience I have ever had. They hardly put anything in my bowl not only that all the chips were stale. The management here is terrible. read more

Tables very dirty, trash full, food on floor... probably one of the dirtiest Chipolte. They didn't have white rice, guacamole or black beans?? They said they were out?? All teas were bone dry. They also told everyone that it was credit or actual cash with no ability to give change back? The girl at the register was yawning and it was lunch time?? Isn't someone assigned to make replacements so that food doesn't run out?? read more

Omg it's disgusting and dirty and run down all the buffet counters are filthy the food is old and stale!!!! Run away from this location!!! Food on the floor trash on tables read more

Chipotle Mexican Grill - Mexican Near Me - Myrtle Beach, South Carolina

See all

Whitney was very unprofessional and just down right nasty. The portion size was extremely small and when I asked if I could have more the girl making my food gladly did so. Whitney whispered in her ear to charge me double. I told her she could throw that one away and start again because I did not feel it was right to be charged double the price. When it was time to check out I had a gift card. The girl at the register needed assistance. Whitney came to help her and was very nasty to her also. It was quite obvious that she was angry.. Ironically Whitney had to ask for help herself because she did not know what she was doing. Her mask was under her chin. After another employee came to assist and we were checked out she look at me and sarcastically said " have a great day. read more

Food obviously good. But cleanliness... there wasn't none. The counters looked like corona virus read more

See all

WORST CHIPOTLE EVER. DO NOT GO TO THIS LOCATION. Y'all ever heard of a broom? What about cooking more food when you run out of it? Or maybe telling people that have been waiting in line that you are out of food. Whole place was disgusting. There was trash everywhere. The drink machine was broken but they were still selling drink cups to unaware customers. Out of all the meats and not cooking any more. The workers didn't care at all. Terribly managed place, total lack of care. I hope this place gets shut down. Not the first bad experience I've had here. read more

The chicken bowl was super salty. Definitely, overpriced for a few toppings, guac, queso and cheese. Also, I asked about their chimichuri sauce and the kid behind the counter was laughing. He said they don't have that. Why is it on their TV commercials? There were at least 5 workers sitting down at a table. There was 1customer eating. I got a to go order. I definitely would not return. read more

The sorriest chipotle I have been to..no shredded cheese no fajita vegetables no guacamole I understand people run out of stuff but was the problem on top of that is they barely gave you any food in the bowl to substitute for the missing condiments and was rude when asked to put more due to the fact that all the stuff was missing poor service and poor customer service would Never refer this chipotle to anyone ! read more

Dropped in to get a salad. NO FORKS! Have you ever tried to eat a salad with a spoon? I should have just left and gone somewhere else. BTW, there is a Costco across the street that sells huge packs of forks. A good manager would keep his customers happy even if he had to spend $10 out of his pocket! read more

If I could leave 0 stars I would. We ordered for free delivery through the app, and received our meal 1 hour after it initially said it'd be delivered. Everything was cold. They forgot 2 bags of chips and guacamole. We tried calling the store several times to see how we can receive the rest of our order and no one picks up. Terrible quality and terrible service. I want my money back!!! read more

This location is disgusting! Walked in and it was hot, they said the air conditioning is broken. Floor was extremely dirty, drink and utensils area was a mess, tables looked like they hadn't been cleaned all day. Management is seriously lacking here. When we were walking out another customer walked in and said everytime he comes in here it's disgusting. read more

I work in the food industry and I would NEVER treat a customer the way this staff treated me. For example, when I approached the counter the man greeted me with "yes?" While giving me a nasty look. The portions of rice, beans, and chicken I got for the burrito was ridiculously small especially when I payed $8 for it. The 2.5 star rating this store already has, makes a lot of sense. read more

The only reason this place is getting a star is because you can't leave a review without it! THIS PLACE IS FILTHY!! Beginning of a lunch rush with no food ready! Every table except two were filthy! Lady that manages this location is extremely rude and unprofessional!! Has a real bad attitude towards customers! embarrassed the gentleman in line in front of us, felt extremely sorry for him... DO NOT GO HERE!! Can just imagine what the back of kitchen must look like!! read more

Super slow service and the girl gave the smallest portions possible, no chips or hard taco shells were available for purchase :(

Seriously. $58 for two steak burritos with cheese, and chips with salsa. The only reason we gave it a shot is because I once worked with the original Chipotle in California in the 90s when their giant burritos crammed with meat were $5, and my wife hadn't tried it yet. What a rip. the burritos were much smaller since I remember, 80% rice with a few beans,.. very minimal beef... and far too dry. WAY overpriced! the salsa you get is maybe enough for 1/10th of the bag of chips. if you are in the area, try El Patio - you can get their everything special for $13 and soooooooo much more food and tasty. Sorry, Chipotle... you really are no longer a good value for the dollar. read more

This was the worst food, customer service, and cleanliness of any chipotle or fast food restaurant. The staff was rude..messed up my order and then over charged me and refused to correct their mistake. The staff was also extremely slow like they wanted to keep the line out the door. The bathrooms were also dirty. They were out of napkins so I had to go to the bathroom for paper towels. I will definitely never go back to this chipotle it was all bad read more

Still sucks, stale chips, cold hard chicken that's been under heat for way too long same with rice which is stuck in solid clumps the size of gold balls. Overall horrible experience will not return. read more

The second best chipotle I've ever been to. Meat is always cooked to perfection, they never run out of utensils or hot sauce. Restaurant is always clean. Employees are generally easy going. read more

buy online get double everything, less than 6 peace's of chicken ask for it to be re done and they start yelling saying they will call the cops, shit service, shit food read more

I ordered via Doordash - don't do it. The driver was perfect and on time. The food was not hot... I ordered and paid for steak and received chicken. They forgot the sour cream too. I really should give this one star but I'll be generous during this time. Don't order take out from here; I feel like your food sits in it container for awhile. read more

POS was down but got food through mobile app. They were fast and apologetic. Portions of rice were shockingly low.

This is the worse Chipotle I have ever been to. The food looked gross and a few days old. No black beans, no lids for bowls, queso looked like it had been there for days, and the chips were terrible. Not even worth the $13 I spent. Terrible customer service, the manager was absolutely no help when I told him how dissatisfied i was with the whole thing. The franchise owner should shut down or get new management. Queso tasted as bad as it looked. Not even worth one star but it won't post without one read more