This is THE WORST CHIPOTLE EVER, don't even bother with this place. I've been 3 times on different occasions whether it was busy or slow. Please don't waste your money here, go next door and grab a sandwich, or even go to a gas station and get a week old egg salad sandwich. I'm very surprised corporate hasn't stepped in yet, this place is a mess, literally and figuratively. P.S. if you want to catch covid, this is the place to be, you will wait in line Inside for about 45 minutes and get the worst burrito of your life. read more

Winter hours- more limited. Due to staffing they are open shorter hours than posted on yelp and google. Opening at noon most days Food is always good, but they are sometimes out of ingredients due to truck delivery issues- especially in the winter. Also helps to order ahead in the app, as they can get really busy. read more

We ordered pick up through their app. When we got there, we checked if everything we ordered was in there. We had to ask for the proper size for the chips and guacamole. We had to ask for the queso. We had to ask for the regular fountain drink. When we arrive back home, we checked our food. All the circled in the receipt were missing. I had to drive back to Chipotle because this is just terrible which took me 30 mins to drive back. If we didn't check our pick up order in the first place, our whole order will not be complete. Just terrible. read more

Chipotle Mexican Grill - They messed up all of the order except for the White rice with chicken n steak. - Fast Food Near Me - Silverthorne, Colorado

The store close at 10pm on Saturday night and the worker didn't let us sit down and eat, he told me it was closing when I check Yelp and google it said close at 10, fix your schedule man it was kinda rude to just kick us out read more

Not all Chipotle's are the same: This one has poor food quality. Rice under cooked, salsa sour and way too salty. Add to it, your online order will most definitely be missing something. Take your pick: utensils, milk, Chips, Guac. Suggest skipping but if you don't, check your order carefully. read more

I have a kid who loves this place and sometimes we need a quick eat. I'm down for Chipotle's anywhere else in the country, but this one seems to keep letting me down. Just yesterday I went in to get her a $5 kids meal ended up with a $10 kids meal and the worker literally throwing the food first into the trash and then down the line pissed at us. It is true, they don't like their jobs here or working here and have no problem taking it out on the customers. read more

The chipotle all throughout the springs are absolutely horrible. Everybody that works at chipotle does the same exact thing and they can't roll burritos and they give you four scoops of fucking rice and it's literally a joke the people and the employees that work at these chipotles. read more

Ordered a carnita burrito bowl and a quesadilla. None of the ingredients that I ordered in the bowl actually came. I ordered beans, rice, sour cream, guacamole, lettuce. I have no idea what I actually received you can take your guess after looking at the picture attached. I was far to scared to try it anyways so I guess it will remain a mystery. The quesadilla wasn't melted at all and and could be finished in three bites tops. Very disappointed in this service and will be avoiding chipotle from here on out. read more

Chipotle Mexican Grill - carnitas burrito bowl - Fast Food Near Me - Silverthorne, Colorado

Perfect customer service and amazing ingredients. One of the best burritos I've ever had and what a perfect little chipotle pepper ending. read more

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This is the worst chipotle i've ever been to. They didn't have white rice so I had to get brown rice and it was so undercooked it was hard and crunchy every bite. The guac was brown and the lettuce was soggy and on the verge of being rotten. The service sucked and I felt like I was burdening the staff by ordering food, they were very short with me. I also have to add I live in Leadville and drove 45 minutes for horrible food and service. read more

The food here is usually pretty good! Yes, I've had a few not-so-good burritos with some not-so-friendly staff members but that's not too common. I tried the new chicken al pastor and it was really tasty. I would definitely get it again. I will continue coming here and suffering through the mediocre burritos and enjoying the well made ones. read more

Got in a drawn out argument with the manager who doesn't know her stuff. A kids quesadilla with guacamole (no other protein) means guacamole comes with the meal, not added guacamole on the side. Even showed on the app how it's ordered that way. Refused to accept it. Would not come back to this location read more

I'm sure the store does really well because it's location. This is literally the worst customer service store of any chipotle i have ever been to. Terrible. The employees are rude and unorganized. Totally unprofessional. read more

They added a good amount of ingredients but it lacks service of communication and they also don't wrap the food nicely and wrap it in a way that it falls apart and will end up looking like a salad instead of a burrito. read more

Worst Chipotle ever. Staff is rude and do not care about the quality of what they make. After a 30 minute drive home I realized that my burrito is a flattened pancake of mush, and no it was not smashed in the bag on the way home, it was on top of the other items and never moved in the car. And why is it such a debacle to get a damn quesadilla? This was the third time I've had a bad experience here. Then I try to give them another shot tonight and theyre closed at 7PM!! Hey corporate pay attention and fix this store. read more

Every time I eat here I get food poisoning. Literally every single time. Do not go here.

I came to eat here I ordered on the app and it said that it will only take 10 minutes I had to wait 20 before I went to go ask and it wasn't even being prepared yet it was barley still in the system, after that when I got my food the were rationing with the proportions when I got the quesadillas it was half tortilla and half cheese, also they had very old guac. read more

I got food poisoning. The rice was undercooked and I suffered through those conditions for 40 hrs

Lets be honest, this chipotle is awful. The lady manager with the pony tail and fake louis vuitton belt is nasty. Straight rude. And her employees are the same. I used to come here weekly, now its not even monthly. The short girl at night with the braces cant slow down, screws up food constantly and acts like charging a dollar for every side of salsa makes her the happiest brat in the world. Give her the message - the dollar is nothing to me - give me what I ask for and treat people with respect. This place has gone so far downhill with new managers. The actual gm gabby is always good but she has no idea how her shift managers are treating customers while she is not at work. read more

This location is total chaos. Like the Chipotle at home, but this one leaves a lot to be desired. Stopped by on a Thursday evening around 7 pm and there was a long line, which in and of itself is fine as long as it moves along orderly. This one didn't! Line moved slow, they were skimpy on the portions compared to other locations, the serve line was chaotic and it didn't seem like anyone was in charge. Also I asked for tea to drink and the cashier charged me for it, but when I got to the dining room (which was filthy) there was no tea, so I had to go back for a refund. This place is an embarrassment to Chipotle. Definitely won't be back! read more

Been here several times. I come in to buy lunch for staff a few times a week. I arrived and was told they are only taking online orders on Mondays because of how short staffed they are. I do not have time to put in an online order. I drove out to the restaurant and was denied the usual service and told I had to sit on my phone and put the order in. Staff members were sitting at a table doing nothing while customers were forced to order online. Complete waste of my time. read more

So. Incredibly. RUDE!!! Everything our group asked of the lady at the checkout was like an incredible undertaking for her. She was annoyed with every question (like asking for a fork that she is the only one who can give). I'm sorry you hate your job, but if you can't handle customer service, work somewhere else!!! On top of that, the burrito completely fell apart the moment it was unwrapped. I love chipotle, but avoid this one at all possible costs. Rude and poor work ethic!!! I wish I could give zero stars! read more

Was fun getting violently ill after eating there on 10-3-23, thanks so much, made my day

AVOID. This place is absolutely disgusting, they gave me a burrito that was completely covered in liquid white stuff (I'm assuming watery sour cream) and was super soggy, I bit into my burrito and something burst in my mouth, I asked for steak but got some other meat that was shredded beef I'm assuming and was nasty and tasted funny so I quit eating my burrito after a couple bites realizing something was off and threw it away. Ended up with food poisoning anyway. This chiptole is disgusting, slow, and can not get their orders correct. Do not waste your money here read more

IF I can give this place a NO star, I would, service was horrible, with attitude, dirty counter, rushing us when we were trying to decide. Dude at the front said there is a menu with a smart remark. That's not the right way to treat a customer. Definitely walked out. I do not recommend this location, you will get treated like garbage. read more

Friendly and efficient staff. Nice clean premises. Fast service. As usual, delicious food and generous portions. Great value. I wish Chipotle would open up in Australia! I think it would do really well there. :) read more

Eat here if you like food poisoning. Also if you don't like your food to be warm at all. Finally.. eat here if you'd like to get your tableware from a communal bucket while pretending that covid isn't still around. read more

We frequent Chipotle and I have always had great, friendly service EXCEPT for today. The cashier was the ONLY friendly person in the restaurant. My daughter asked for a little more rice to her tacos, then she got the death look and then added an excess amount of rice on it along with everything else she requested on her tacos. Then the second server was just as bad if not worse. read more

Rude customer service. Kids behind counter act more like they are in high school then preparing food. With that kind of attitude shown up front makes me really wonder how the food is prepped and cleaned. Little to no care in what they do. With Covid spreading seeing this kind of attitude and attitude makes it an establishment I will not set foot in again. read more

Staff has a note on the door saying they aren't opening until noon, and sit looking at people knocking on the door and ignoring them while they hang out and eat at the booths. There's a shelf of pick up orders because they confirmed that pick up orders are ready placed as early as 10:45, when they're supposed to open. They don't even pick up the phones as they watch people standing in the door trying to call them since nobody will come to the door. We had to call Chipotle corporate to have the pick up orders refunded and leave. read more

Worst chipotle experience. Will never go to again. Horrible service... didn't even take my online order... had to go in and ask for them to make it after being late and then afterwards it was not good. read more

I ordered food online at 6:40 for a 7 pickup and had to wait 20 minutes -bs Paid in advance and wouldn't refund . read more

They are doing a terrible job with take out during this pandemic. It took me 25 minutes to get my burrito. I watched it sit next to window not delivered because of understaffing. read more

Wow! I ordered online and paid online. 10 minutes later and I walked past a long line of people to just pick my food off the to go shelf! I was able to get my chicken burrito just the way I like it. When choosing rice, I could click the dots and get light rice, just the way I like it. Fresh, fast food. I love the flavor and tenderness of the chicken. I'm super happy that chipotle goes out of their way to use organic and locally sourced food. In Covid, it was also great to see how clean and organized everything was and everyone working has a mask and I felt great about getting food there. read more

How can I go on a trip and not find a Chipotle. Tucked into a mall just close enough to I70 to turn off of or hit just before you get on the highway. About half way between Steamboat and Denver, was a great place to stop and take a car break. Just the same as all the others and just as good. read more

Ok, 4th time is a charm when it comes to this store...our most recent visit brought me the customer satisfaction that I have been longing for. I ordered a quesadilla, yet again and everything was to my liking...I dropped them a star since its such a busy place and a mad house it's a bit of a distraction to eat there...loud and bustling! Although not bad it just made it hard for me to give it a 5 star review...so sorry Charlie! read more

The food was great as always. I love chipotle but the service was subpar. We went wednesday 11/29. The two girls making the burritos were rude and kept giving us dirty looks when we were trying to order. I understand it may be a little hard to hear but when you keep moving down the line while asking 2 different people what they want, how can you expect to catch what we are saying? The place wasnt even busy. Either move down then ask or ask and wait for answer before moving out of hearing range. Even the girl outside on a smoke break gave us a dirty look for no reason while we were making our way around her smoking right outside the backdoor. The cashier was friendly and he was welcoming, he worked hard and the place was clean since we noticed that he would clean tables wheb there wasnt a line. I wouldnt go back based on the other workers attitude. read more

Chipotle Mexican Grill - Fast Food Near Me - Silverthorne, Colorado

Just simply don't go if plan on eating something. They are basically never open. The last 3 out of 4 times going there they have been closed. How is a restaurant closed at 7:30 PM? As it was last night. Pay the staff more or just close, I can't imagine being open half the amount of time normal restaurants are open is profitable... read more

This place gets a couple stars because our food was edible, but the customer service is so horrible. If at any point during your trip you'll make it to Denver or Grand Junction, please go to those locations instead. Maybe if people stop supporting this location, they'll do something to fix it. read more

A great option for the vegan-inclined. Veggie burritos and those with grilled sofritas are plant-based and excellent. Skip the obvious cheese and sour cream. All the other burrito parts are vegan. If you aren't a big eater, a burrito and chips can easily make for two meals. Having this option in the mountains is very welcome. read more